Anaheim Lomakeskukset

Plussat: We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids

Miinukset: There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.

Plussat: The staff coupled with the location to the Disneyland parks makes this a very desirable place to stay. I have stayed here for the last 3 visits to Disneyland.

Miinukset: The prices that this hotel gets are mind boggling. As one that was willing to pay for the convenience of the location and being treated well by the staff, knowing I am being ripped off but still had a smile on my face. Guess that about sums up a Disney vacation.

Plussat: The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big.

Miinukset: While the room was large, it wasn't anything amazing for the price.

Plussat: Location check

Miinukset: Check in process issues Poor staff experience Staff look terrible, so many obese people, also too many electric scooters for over weight people. Paid for a perm view never received it and did not get any compensation.

Plussat: Our room was great, and so was every cast member.

Miinukset: I couldnt buy the throw pillow which was on each bed.

Plussat: Disney's design time does a fantastic job of making the rooms, the lobbies, and atmosphere feel very much like you're experiencing Disneyland the entire time you're there. The customer service is also exceptionally good.

Miinukset: Honestly, there wasn't much I didn't like. I'm spoiled, and I don't want to stay anywhere else when I go to Disneyland now. However, there is one thing. It's clear that, that hotel, even though it's been renovated multiple times, is getting old. Simple things like there being low ceilings (and I'm only 6', so I can't imagine how taller people feel about them) show off that it might be outgrowing itself. We stayed in Frontier Tower, so the experience might be different on the others.

Plussat: I pretty much LOVED everything about the Disneyland Hotel ... The hype is true

Miinukset: We didn't get a discount with our Annual Passes

Plussat: Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely.

Miinukset: We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.

Plussat: Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time.

Miinukset: We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.

Plussat: Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future.

Miinukset: The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.

Plussat: overall the pools + the room were OK

Miinukset: no breakfast, not enough characters plqying with kids unless you make it at Goofy's

Plussat: Very nice, great location

Plussat: hotel was clean, beds were comfy, location was good for Disney, overall great experience.

Miinukset: Parking for anyone extra cost, but I guess expected being right by Disney.

Plussat: THE HOTEL IS WITHIN WALKING DISTANCE FROM THE DISNEYLAND ENTERANCE AND MANY RESTRAUNTS. THE KIDS POOL WAS GREAT FOR CHILDREN AGES 2-8. PARKING WAS FREE AND THE DOUBLE BED ROOMS WHERE COMFORTABLE AND CLEAN.

Plussat: Proximity to disneyland.

Miinukset: Our room was 2nd floor and had 2 sun roofs that could not be closed, not sleeping past 7am. Hot tub was at waterpark instead of pool area. This hotel is not for relaxing.

Plussat: Nothing

Miinukset: Horrible room. Horrible staff. Horrible booking.com assistance.

Plussat: Spacious room, courteous staff, LOCATION, LOCATION, LOCATION: ~10 minute walk from Disneyland, having a pool was a must and having a water park for young kids was a plus.

Miinukset: Restaurant on premises or breakfast service would have been nice, the water park seemed small based on expectations: okay for younger kids but older kids would get bored easily and prefer the standard pool.

Plussat: Location was very good, 8 minute walk to Disneyland. The kids pool was fantastic for our kids 6 & 3.

Miinukset: The only downside was the noise (rumbling) from the highway at night.

Plussat: Staff is very friendly. Proximity to Disneyland main entrance (8 min walk!). My kids really enjoyed the bunk beds in our room and the Castaway water park on site.

Plussat: Absolutely loved the stay. Staff went above & beyond. Our rooms and bathrooms were exceptional. So convenient to Disneyland, restaurants, our family really enjoyed the Waterpark as it was extremely warm and if you have a vehicle close to Walmart & Shopping Outlet's. Would definitely recommend to friends and anyone looking at staying in Anaheim. Thank you for our beautiful holiday

Plussat: Super friendly staff, very close to the parks (closer than the actual parking structure), and great amenities with the water slides!

Plussat: Loved it all.

Miinukset: Really wish there had been a workout room. That’s the only thing that may make us look else where next time.

Plussat: This was our third time staying here and we love it . Location is great everything is clean and staff if very friendly.

Plussat: Staff was SO nice and accommodating!

Plussat: Loved the amenities the staff was very kind and accommodating will definitely stay here again

Miinukset: There wasn't anything that we didn't like.. well the price could have been a little bit more affordable but as for the property it's amazing staff is fantastic...

Plussat: The environment felt like I was at home and not at a hotel

Plussat: Very well equipped kitchen, specious room, gym, and free washing machine.

Miinukset: No room service during the 4-day stay

Plussat: Flexibility of staff, food, cookies and apple cider

Miinukset: Not enough powder dishwasher soap

Plussat: Beautiful property a little too strict staff

Miinukset: Everything closes too soon and they will not budge

Plussat: This hotel was conveniently located to Disneyland. The staff was very accommodating and friendly. It was easy to always get the help that we needed and to have questions answered about the local area. Since we traveled by plane and local transportation they made sure our room was close to the lobby so we didn't have far to go. Dolphin's Cove had special activities each evening and small treats in the lobby periodically throughout our stay.

Miinukset: We wished the hot tub had been open longer after a long tiring day at Disneyland with exhausted feet. It closed at 10:00 which was fine. The pool and hot tubs were clean and well taken care of.

Plussat: Bed was very comfortable. Liked the putting green.

Miinukset: The toilet paper holder and towel racks kept falling off the wall.

Plussat: location

Miinukset: I can not say at this time waiting to see if management addresses my concern, so will comment later

Plussat: Thoughtful and friendly staff made the start extra enjoyable.

Plussat: Close to everything

Miinukset: The parking to register was a little tight for a big truck.

Plussat: Location and room size was nice and larger than expected. Kitchen was fully stocked with utensils.

Miinukset: Bathroom was very tiny. Showerhead not adequate, especially for low water pressure. Air conditioner needs replacing, was very loud and damp in room, hence the moldy smell in room upon entry. TV channel selection was lacking. No daily maid service!

Plussat: Clean and good location.

Miinukset: The swipe key to our top floor didn’t always work.

Miinukset: Deposit to stay in room was over $150.

Plussat: Rebecca was in front desk and took good care of me. She was so delightful. She was especially accommodating when she found out I was visiting for my Birthday. She presented me with a voucher good for complimentary breakfast and happy hour at their lounge each night of my stay. Having access to the lounge was excellent, the meals were great with fresh fruit and the cocktail hours were just pleasant. That was exceptionally sweet of her and I'd like to send her a thank you!

Plussat: Location was great

Miinukset: The AC is controlled by the hotel, so it was hot in our room every night.

Plussat: The location was ideal. I was impressed with the Sheraton. Usually I book the Hilton, but your price was better. I'll come back to your hotel and let my friends know how nice and efficient it's run.

Plussat: Fantastic warm welcome and professional deportment by desk staffer and manager. Their pet policy is stellar. Thanks for the great stay! Have alreay recommended to others and will return!

Plussat: The bed was queen sized and very comfy with several pillows. Clean sheet and clean bathroom with lots of towels. Good location to Disneyland. Has swimming pool.

Miinukset: Staff was not so professional or kind. He didnt inform us about the deposit at checkin. We saw the price was different from what i booked through booking.com and had to ask for explanation. When i went to ask that the other staff was not kind at all. Bad service.

Plussat: Food was good staff was very friendly

Miinukset: The elevators and the valet charge of $26 i was told at check in that would be waived and it wasn’t

Plussat: Music by the pool

Plussat: Great staff! Loved the gentlemen working valet, front desk and guest services even brought up a crib ❤️ Far exceeded the experience I had staying at Disney’s Paradise Pier the first portion of my family’s vacation.

Plussat: Everything But i have to say especially the gentleman the checked us in he made every request we asked for happen and was very happy to accommodate us. I had called the day before and the person I spoke with kind of insinuated I was asking for two much.

Miinukset: The lady at the Disney desk was not friendly at all, maybe she was having a bad day but needs work on a pleasant experience. After all we were visiting the happiest place on earth. a pray for her happiness.

Plussat: The restaurant is good The location is good as I got on the bus to Disneyland and managed to get seats before most of the other hotel guests !

Miinukset: The room is a bit old I saw gum at bed There is no utensils in the room

Plussat: The staff was nice.

Miinukset: Parking and the room could have been cleaner.

Plussat: Breakfast.. Where? Lol

Miinukset: PAYING $20 TO PARK MY CAR PER NIGHT, WHERE I'M ALREADY PAYING $160+ PER NIGHT TO STAY.

Plussat: The pool was heated!

Miinukset: It was not very clean, it did not have a shuttle service like listed online, you could not see the Disneyland fireworks from the hotel like it said online, and the room was very outdated.

Plussat: Location

Miinukset: Poor customer service and rooms are old and dirty. Mold in bathrooms.

Plussat: Nothing’s

Miinukset: The reception service was very bad

Plussat: Location

Miinukset: Rooms are really old and the manager on duty while checking in did not provide any information, he just gave me the keys and directed me to the elevator. Another staff was explaining about all the services available to another guest.

Plussat: The gentleman that checked us in was very nice. The gentleman in the restaurant was incredibly nice and went above and beyond!

Miinukset: They were going to charge us an extra $30 to remain in our parking space the day we checked out if we stayed past 3pm. The room view was a bummer. The AC didnt seem to work very well.

Plussat: Room is clean.

Miinukset: Bed too small, bathroom too tiny and looks very old, door can barely close if sitting on the toilet. Showerhead doesn't work. Small 24-inches TV. The list could go on but bottom line is the hotel does not deserve a 3 stars rating.

Miinukset: Our first day,im trying to get an early check-in cause we came far and hoping for a quick rest,but staff is like answers so quickly that we have to wait cause theres no room available yet....I will surely understand but the person in front desk that time,seems like he dont wanna work that day,even lazy to look customers straight in the eye and have a decent conversation.He went straight to "theres no room availble yet,and you could leave your baggages in the concierge" Wow!!

Plussat: The staff were super nice and helpful and the beds were very comfortable, I slept super well the two nights I was there.

Miinukset: The bathroom didn't look clean at all. Nothing specific was dirty about it, but it felt like it had been there for a long time and not super clean. The AC unit was super old and very noisy.

Plussat: Bed was very comfortable. Great location close to the convention center

Miinukset: Water pressure for shower weak.

Plussat: Friendly staff, great location

Miinukset: Nothing