Antwerpen hotellit Port

Plussat: Breakfast is good but very expensive. This is really a business hotel for Antwerp Port so I guess companies pay. Location is no good for Antwerp town but it works for us as we have family in a close by village.

Miinukset: I have been staying in this hotel for a number of years and every time the lack of investment is more evident. Room carpets are old and dirty, Chairs and materials are worn out even in the bar area, Even plates and cutlery or old, chipped and losing their colour. I know the hotel so I specify floors I do not want to stay on. All they seem to have spent money on in recent years are bigger TV's! This time even some of the letters on the Novotel sign outside were broken. I think that Novotel need to wake up before people start to look elsewhere, as I am doing now..

Plussat: The breakfast was great. Could make your own waffles. Reception personal was really friendly. We were late for our reservation at the restaurant, and they started working together at the reception to check us in in a few minutes so we wouldn't be late at the restaurant. When some of us came in in the morning, they immediately said that we could check out at 3pm instead of 11am. Great service !!

Miinukset: Fitness area is rather small and a little bit disappointing. To bad the rooms where all located on different floors.

Plussat: The Sport Facilities ,Gym ,table-tennis and Swimming Pool were spot on.

Miinukset: Did not know about the tax fee. In any case I paid . No worries,still good Service especially from the Kitchen and reception. Staff was very cooperative with any question and need of any thing. Especially the African guy who uses rings was very helpful.

Plussat: Great breakfast

Miinukset: The room is a bit old, nothing to see near by the hotel

Plussat: Room had a hallway between front door and the bedroom. Cuts down noise . Toilet separate from the bathroom Quite location with no traffic noise Excellent curtains, blocked out all light . Easy access back to the main roads

Miinukset: No toilet paper or water in the rooms. Shower holder broken No tea with the kettle ,had to go find the cleaner.

Miinukset: On the 2nd September Your carpet in room 211 had a very bad stain in middle of the room week before room was brilliant room 327

Plussat: Friendly staff who were very helpful, rooms were clean, showers were good and beds superb, will stay again if we are in the area.

Miinukset: Meal prices were a little pricey but we were eating out.

Plussat: Very convenient location for my visit..

Miinukset: Some of the corridors and furniture need a bit of refurbishment

Plussat: Nice Novotel hotel. Had all the facilities a Novotel should have. Out of the busy Antwerp city so it's quiet and Good for family vacation. Room was okay, breakfast was good. Staff were very helpful and pleasant.

Miinukset: Houskeeping took forever to get to our room on Friday despite we had asked them to please clean our room. We stayed at the reception for 5 hours waiting for our room to be cleaned. Good thing we had some board games. But we also go tired of playing at some point and really needed to get back to a clean room.

Plussat: Large variety of food and beverages vice just a biscuits and coffee breakfast.

Plussat: For the price it was much better than I expected. The staff were very welcoming and had excellent language skills.

Plussat: My pet enjoyed the mint water

Miinukset: The location the public transport to the hotel

Plussat: Price versus quality

Miinukset: That you need to pay city tax @the counter and can not pay it via booking. That you receive the code at the desk and not via booking.

Plussat: The free parking. It is possible to buy some snack directly in the hotel, no matter the time for a good price. Friendly staff. Quiet place.

Miinukset: We checked in and received our code to enter the room, we took the last room in the first floor, after walking and arriving in the room, the password was not working, so we had to go back to reception and we were thought that the battery in the door had run out and we had to change the room. We were given a room on the main floor. When we went in, what a shame. The room smelled terrible, the walls were completely dirty, the floor looked like it was not clean for a long time. When we looked at the window, we could see people just right on the other side, what looked to be a truck garage, ok, windows blinds closed at all the time. After entering the toilet, I start thinking I was in a hospital in a bad dirty place. The sink had broken parts, tiles broked, plastic curtain... almost a nightmare... but the worst was the shower, the water had no pressure and a small problem at the point of the shower made the water goes everywhere. The bed, OMG, that was not a bed, for sure that was a mattress top that was not changed for at least 5 years. I was not expected much of a budget hotel, but the promises made by IBIS on their website is for sure a lie.

Plussat: I've stayed here frequently; it's easy to find the location and the Reception desk staff are very friendly and helpful - thank you!

Plussat: The Ibis Budget is normally a hotel for travellers staying overnight. This time spent four nights. You get exactly what you need: a room with a bed, a toilet and a shower. Sufficient for a stay, but that is exactly what Ibis Budget is all about. Friendly staff, clean room.

Miinukset: Location is not exactly to be happy about, but you know that upfront when you book the hotel.

Plussat: We choose the hotel because of the late check-in and near to the motorway. The guy at the reception was very friendly. The room was the usual Ibis 1 to 2 stars rooms. Everything is basically plastic and with some good humour, the shower cabin can be a funny thing to experience. Overall, it is good enough to sleep for one or two nights, but certainly no longer than that. Very good baguette at breakfast, but almost no options for vegans. Coffee and tea were fine. Guests were mostly people under 25 years old, groups and/or couples but still, fairly quiet.

Miinukset: The overall atmosphere at Ibis feels plastic, cheap and somehow, unsafe. I don´t like the fact that guests do not have to check-out and at the same time, to see safety warnings all around. I think guests should always check-out. I have never stayed to a hotel room before without keys nor cards; here you just need a number (given by the receptionist) to open your door (as if it was a safe). Yet, safety seems to be working not very well, since there are many security warnings -at every door and in the lift- which definitely do not transport a good feeling to the guests (who read) at all.

Plussat: breakfast good. ftiendly staff and good price

Miinukset: bed too hard....

Plussat: .Great breakfast and helpful staff and clean hotel all the time and quite away from noise and walk distance to shops, bus and tram station and stops.

Miinukset: No tea or coffee on arrival or in your room and the tea and coffee compare to other places, cup was small and expansive and I have been charged €1.80 for a tea bag or if I wanted for a cup The hotel is fine and mostly the staff are great help. The size of the rooms are not the way showing on the hotel and booking website which is smaller, and the toilet and bathroom facility are fine, but not great as the toilet door has. no lock and the door is a bit thin which not feels comfertable. The air condition in the room was working halfway.

Plussat: The gentleman who checked us in was fantastic. Extremely helpful and seemed genuinely pleased to see us.

Miinukset: The location was quite remote and expensive in taxis to reach the centre of Antwerp

Miinukset: Huone oli kylmä, tupakka haisi ja aamiainen oli liian suppea.