Antwerpen hotellit Borgerhout

Plussat: the bed was nice, everything was clean

Miinukset: too expensive for this type of room and that far from city centre. Also shower is not very comfortable because there is no curtain and there is lack of space in it

Plussat: The position of tge hotel is easy to acces with free parking (excellent IF you have a care). The rooms are big clean and worm

Miinukset: The shampoos bottle was empty, nice surprise in the middle of the shower After midnight their was some young skreeming in the corridors. Tge ventilation system is ver noisy we shut it off before goin to bed

Plussat: Public areas were fine Staff were great Bar staff were SLOW!

Miinukset: My floor was under renovation, so a mess

Plussat: Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough.

Miinukset: I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.

Plussat: The location

Miinukset: staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.

Plussat: Have stayed several times, make point of staying in this hotel when travelling. Amazing breakfast, great sized rooms, good night's sleep in comfortable bed. They are revamong the rooms, some a done and modernized, We are perfectly happy with the old version, but the new is nice and sleek. The building work is not a disturbance unless you stay in the room during the day on weekdays where is starts at 8.30, so we hardly noticed.

Miinukset: Nothing

Plussat: Perfect location for what we had to do. New rooms are super nice and breakfast is always great.

Plussat: The hotel rooms were renovated with very simple yet modern furniture. The shower is very nice! The bed is large and comfortable! Excelent breakfast!

Miinukset: We had to be careful while showering even with the glass door closed because there was no silicone on the edges to prevent water from running to the floor but it wasn't a big deal. I talked to the reception and they will work on it :) The breakfast buffet was very complete, although I was expecting some fresh cut fruit.

Plussat: The room was excellent! Nice bathroom, great bedroom with a nice view, living was perfect!

Miinukset: Nothing

Plussat: I visit Antwerp quite often and Arass is one of my favorite hotel to stay: the location is great, the room quite and comfortable and the staff outstanding. In particular I would like to thank once more Mr Winston at the reception who really goes the extra miles to fulfill clients desires and this time again he confirmed my previous experience... He should be named for a Gold Key in my opinion!

Miinukset: Nothing

Plussat: Cleanliness and the parking is great and would go again.

Miinukset: Nothing.

Plussat: Great hotel if u wanna be quiet. Perfect place if u wanna stay anonymous!

Miinukset: It s perfectly quiet and clean

Plussat: Large room, great shower. Interesting robot check in! Great location for Antwerp Station

Miinukset: Air conditioning in room noisy despite being switched off! Arrived late and left early so had no contact with any staff!

Plussat: The staff was amazing.

Miinukset: some gadgets in the room were not working. Also the picture shown for the book is different from how the actual room looks like

Plussat: Great location and the self check-in was easy enough.

Miinukset: Our room was next to the smoking area so the door opened and closed multiple times and smokers were chatting away before 7am already. This woke us up, might help to ask for a room away from the smoking area.

Plussat: Spacious room, large parking space

Miinukset: Borg 259€

Plussat: Friendly staff. Room I got is big. Location is good. Close to train station.

Miinukset: The room is old and not very clean for the price. No hair dryer in the room