Atlantic City hotellit Marina District

Plussat: All the staffs were very friendly, polite, and courteous, except one who ruined my entire impression of the hotel.

Miinukset: It was little past 9 am Friday morning, when the pool at the spa level closed down for non-spa guests. I was politely notified that spa was closed so I grabbed my stuff and left the pool area. Then I remembered seeing the men's locker room area by the fitness center entrance, where I saw a small fridge with water bottles. The door was closed so I opened the door and went in to grab a water bottle. Then there was a staff so I asked if I can get some water. He looks up and down at me and told me to go ahead. Then I saw a basket with clementines, above the fridge so I took one clementine. Then the staff says "you asked for water, not for food." as I was leaving the area. I apologize taking one clementine by mistake, maybe that wasn't for the hotel guest. Maybe it was for the spa guest only. Honestly, I still don't know who was that for. However, do I deserve that kind of attitude for just one clementine, while I am at the hotel spending over $1000 between the room fee and playing at the casino?

Plussat: Nice showers!!

Miinukset: Late check in time and early check out time.

Plussat: Very nice hotel, clean rooms, nice staff.

Miinukset: Nothing.

Plussat: Comfortable hotel, more quiet than the Borgata hotel proper. Bell service, desk service, and room service was very good.

Miinukset: Water Club could use an update. Reasonably comfortable but it's been a few years since the hotel has been updated.

Plussat: great spa!

Miinukset: the view from our room was not great.

Plussat: Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City.

Miinukset: Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.

Plussat: Room rate was decent.

Miinukset: Pool is 21+ all the time, but that wasn't obvious until we tried to check it out and they asked for an id, at the same time stopping another family with younger children from going in (so we weren't the only ones that were clueless).

Miinukset: The rewards

Plussat: Large casino and great staff able to get me a refund

Miinukset: Room smelled of smoke and didn't even have shampoo Fortunately they gave me a refund since unable to get a new room

Plussat: Bed was comfy Saw staff taking extra cleaning precautions

Miinukset: My friend list her coupon worth almost $300. The slot manager located the machine than printed it out & it was not used. Even though they had the info that it wasn’t used, they said they were unable to void it & reissue it. This made no sense to any point f us. The slot manager said they had to wait for someone to turn it in. No one would do that & besides, my friend thought she threw it away so no one will ever turn it in. Also, if someone were to find it, I think it’s highly unlikely that it would be turned it. I think this policy needs to be changed!

Miinukset: The WiFi was horrible given you have to pay a resort fee. Barely had any reception throughout the hotel WiFi only worked when in the room even if that.

Plussat: Bed was comfy

Miinukset: The pool was not open during our stay

Plussat: The mattress was comfortable.

Miinukset: The room smelt like smoke. The slot machines were dirty. The rugs in the hallway and casino had stains all over them. I tried for 2 days to get into the pool WITH a reservation and couldn’t get in. My first time in AC was not the best.

Plussat: Clean comfortable room

Miinukset: Pool was not open to everyone And restaurants not open at all.

Plussat: I would ask my credit card to not pay because I had booked 2 atturiium suite which was confirm and when I got to the hotel j was told that they not had any suite left I was forced to take a 2 regular room at the marina tower I been to Atlantic city many times at different hote.ls and this never happen not even in ather countries I travel a lot and the room that I reserve are always there for me this was unacceptable and I would make sure I be refund it and I think you should let them know

Plussat: Bed was comfortable

Miinukset: The pool was 21 and older which that was not mentioned when i booked i had to pay for pool in another hotel because of my younger kid. The room smelled weed and the carpet was disgusting . So far this was my worst 4 stars hotel !!!!

Plussat: Ac burgers

Miinukset: The edge of the bath mat in the tub was moldy. It was gross.

Plussat: The comfort of the mattress was unbelievable. The room plan with the sofa and chair was very warm and inviting. That pertains to the room; the casino floor was well lit.

Plussat: The cleanless of rooms.

Miinukset: nothing.

Plussat: Basically except for 1 incident the staff were very proffessional.

Miinukset: The attitude of 1 lady in the one restaurant.

Plussat: I liked the bistro, live music, night life

Miinukset: Smell of cigarrettes

Plussat: The Gambling

Miinukset: To long of chek in lines, no shows or entertainment, to far from the boardwalk.

Plussat: We loved The Pool ---no real bargains as far as food and drink. We were told about the gold total rewards card and were able to go to the buffet (2 for 1) and ride the bus to the boardwalk. This was our first time to Atlantic City and were able to get around. Everyone was pleasant and the Concierge was helpful with our need for information when Spirit went on strike and offered to let us stay until 3 p.m. if we needed to. We didn't and rented a car at the airport and drove to Massachusetts. Thank you -we enjoyed our stay

Plussat: quality of the hotel, casino , restaurants. It was also accessable to other parts of Atlantic city for a nominal fee

Plussat: Available variety of restaurants within the hotel, easy access for reaching the Boardwalk, available assistance from staff when needed.

Miinukset: Not enough for a young adult( 18-20) who was not 21 to do within the hotel. Most activities geared for teens and younger.

Plussat: We were impressed with our room(especially the rate for the room). The buffet was the best. The pool was just beautiful, it felt like we were in tropical island.

Miinukset: Need much improvement in the checking in & checking out. My husband & I didn't like the long lines, lot of time was wasted.

Plussat: Very nice, new spacey room.

Miinukset: No free public computer to use internet.