Atlantic City hotellit lähellä Mark G Etess Arena

Plussat: The views from some of the rooms, as well as the spa facilities are beautiful, as they face the Atlantic City casino strip and the ocean. The spa services were exquisite and the decor of the spa itself is beautiful. It is not a long walk from the casino entrance to the check-in counter, nor the hotel rooms, which we really appreciated. The rooms themselves were clean.

Miinukset: The front desk team at the Borgata check-in desk were not really the most helpful, as they had trouble with basic check-in - ie. checking in a spouse without the person whose name was on the main reservation being present. They also were apalled at a request for a room with a view if one was available, which was unsual. I would have understood if there wasn't one available, but they scoffed and didn't even tell us whether the assigned room had a view or not. It's not a big deal but the attitude given really impacted the customer experience. Also, the furniture in our rooms was chipped in several places which is quite the opposite of the modern, clean aesthetic of the rest of the hotel.

Plussat: The experience

Miinukset: No

Plussat: Some of the staff were very friendly others were rude. I had a service dog with me and they were very rude dispite the fact that I let them know this ahead of time. Starbucks staff at the Starbucks in the property were amazing!

Miinukset: The room had stains on the carpet. The Furnature was scratted the lampshade was broken. The rooms were not nice for how much you pay to stay there. Outdoor pool was rarely open. I would not stay here again.

Plussat: There was night service available if you call housekeeping

Miinukset: The decor in the room seemed dated and in need of a refresher. The rooms are small.

Plussat: Room extremely clean. Entire staff is friendly !

Miinukset: Room price

Plussat: Pool

Miinukset: Service was poor room was dirty no one answers phones couldn’t order room service both days !

Plussat: The staff was great. The restaurants servers were very friendly which is good.

Miinukset: I was a little upset about the pool area. One day there were no towels or chairs available and some patrons were just kind of lingering in the chairs not using the pool. The pool itself looked way bigger in pictures did not expect it to be 3 Ft all around.

Plussat: The shower was amazing! The bed was so comfortable and the pools and spas were just spectacular.

Miinukset: little pricy but I was there for a Rob Thomas Concert so I didn't care.

Plussat: I got to swim in all the pools

Miinukset: Tobacco smoke in the air even walking around the casino. Wish I had never left the Water Club.

Plussat: Pillows and bed were so comfortable...

Plussat: Stylish, high quality rooms, easy access to Borgata casino and restaurants, great views from rooms

Plussat: What a beautiful property. Restaurants were amazing and the staff at the hotel and at the casino were fantastic. Best place I’ve ever stayed at

Plussat: The hotel is one of the smaller ones in Atlantic City but is a nice size an easy to get around with plenty of eating options to cater for all tastes. The hotel was on the clean side for a Casino with the rooms looking like they had recently been renovated and in a clean and tidy state on arrival. The pool area is excellent with plenty of beds along with a small pool and hot tubs to use. I would highly recommend both the Italian restaurant Grotto and the steakhouse Vic and Anthony's which where both excellent.

Miinukset: My main drawback if you like gambling is that the casino and slot machines are very tight compared to other casinos visited so if you are looking to gamble I would advise using one of the other casinos. There isn't a whole lot of things to do in the Marina area and while the Jitney's are regular and fairly cheap at $2.50 a ride it is the hassle of catching one to the boardwalk each time you want to visit there.

Plussat: All of the staff was very kind. The clean up crew was very kind and cheerful.

Miinukset: There was spill marks in the end table and the bathroom door.

Plussat: Updated room, clean, and great view of the marina. The hotel also gave use a double bed room at our request instead of the king bed the deal came with.

Miinukset: Casino area is a bit outdated.

Plussat: The pool, the bed and the lady who checked us in were excellent.

Miinukset: No continental breakfast and coffee in room was bad!

Miinukset: The hallways leading to our room which was at the end were never vacuumed for three days. Very dirty! Very bad impression.

Plussat: THE DECK !!!

Miinukset: Hall Way Carpet needed a little vacuuming ..

Plussat: One positive thing that stood out to me was, the professionalism of some of the employees. The one that stood out to me most was a female employee working at the registration desk for the 24 K Select Card. However, I do not have that employees name. I did not think I would need reference her for be pleasant and professional. I Also witnessed the only female employees working at the lobby hotel desk being firm, professional and respectful with customers who were presenting a significant challenge to providing top quality services.

Miinukset: To start, my wife and I booked last minute online to stay at the Golden Nugget. That was easy through a third party online venue. When we arrived at the lobby front desk for check-in, we waited more than 20 minutes to register for our room with only two parties ahead of us. This was due to only one front desk personnel attending to check in’s. As we waited to check in , customers arrived and started occupying the only other available check in line. The line was labeled as Elite Members. My wife and I waited as people arrived and were serviced ahead of us, while one front desk employee attended to them. Eventually a male employee shadowed by a female employee occupied a registration terminal and voiced, “I can help who’s next.” My wife and I were relatively new to the experience of booking a stay at an Atlantic City Casino Resort. I say relatively new, meaning the last time my wife and I stayed at an Atlantic City Casino Resort was over nine years ago. Overall our experience was not very satisfying, other than my wife and I were just happy to have a chance to get away due to our current circumstances.

Plussat: The marina music

Plussat: Bed and pillows were very good.

Miinukset: When I arrived at reception they advised that the non-smoking room I booked was not available. My wife is very sensitive to smoke. After complaining to the hotel manager, they magically found a non-smoking room. I will never book this hotel again.

Plussat: Friendly

Miinukset: Cleanliness.. French fries in hallways overnight into the next day late afternoon. Vomit in men’s bathroom for few hours.

Plussat: Not alot.

Miinukset: Everything. Run down. Filthy. Not a single server. Loud people in hallway. pitbull dog walking around with owner on the deck. i dont like animals. bar staff not friendly or wanting to wait on u. dirty as ever. smells like mold!! i give it a 2.5.

Plussat: The staff was great. Hotel was clean. Pool and hot tubs were amazing.

Miinukset: The club closed inside the casino. Hopefully they can replace it with something else.

Plussat: .I like that the hotel had so much to do with a family with kids .lots of shopping and restaurants

Miinukset: What I didn't like was that every time you go outside fishy people around I didn't feel safe with my family

Plussat: The outside. TheQuarter was nice.

Miinukset: The outdated bedrooms still have wallpaper. We stayed in the West Tower and even though it was supposed to be non-smoking, it still smelled like smoke. The rules for not smoking are not reinforced. People literally smoke everywhere. Definitely not child friendly. Pool was small for the size of the hotel. It was overcrowded. Even though they supposedly have three. The indoor one is also small and the other outdoor pool is for 21 and over. You will need a new lung after walking around the casino to try to get to the pool.

Plussat: The beach

Miinukset: The hair dryer didnt work. The refrigerator was broke.

Plussat: The cleanliness of the room and facility.

Miinukset: Jazmine at front desk was very unfriendly and very rude.

Plussat: The floor hallway smells soo bad. They gave us a room that smells awful We had to change the room and waist our time back and forth. Not a great hotel with the price I paid. Never go there again

Plussat: The hotel was very close to the boardwalk, I enjoyed the music band and the front desk staff was excellent

Miinukset: On arrival our bedroom was not clean: the floor felt like there was dirt on it, the toilet was clogged, the bathroom sink was filthy, the bed sheets were not changed and the bedroom was dusty. We expected the room to be spotless for the amount of money I spent, your housekeeping staff should be checked regularly to make sure they are doing their job properly.

Plussat: Central area. Middle of boardwalk

Miinukset: Terrible smell on hotel room floor, had to evacuate hotel and walk down 16 flights of stairs on the first day at 1:00 in the morning and television not working properly. Never got apologies or explanations on evacuation and fridge stopped working.

Plussat: We loved the stay in the hotel, the beach is very very close and the personal very friendly!!

Plussat: Lots of restaurant options

Miinukset: Bed was hard and uncomfortable

Plussat: Every thing are there , it is like a real Resort.

Miinukset: Too big, it is hard to find your hotel room or any other place you wanted to go, good thing they have a lot of people that I can ask.

Miinukset: I was very upset that I still had fees to pay at the resort when I thought by booking through booking.com, all fees and taxes were included in the price. I will not book through booking.com again.

Plussat: The shower and I didn’t need to leave the building to do activities

Miinukset: The signs to the boardwalk were hard to fine. Got off the elevator for the pool walked around the 6 floor ( with other people also looking for the pool) never found it. No signs showing the way.

Plussat: Location was great.

Miinukset: I was billed for a luxury room and did not get one.

Plussat: I liked that the beach was right in front of the hotel. The hotel needs some updating.

Miinukset: Rooms needs some updating. More storage in bathroom with fan.

Plussat: The Resort casino was fantastic and the amenities ( pool, Spa, Hair Salon, restaurants, and Casino) were awesome too.

Miinukset: My room was a bit small for four people. The ocean view I paid for was more of a side view meaning when you look out the window in my room you see the Hard Rock Hotel directly in front of you on the right was the beach. The surrounding area this is not the best. There were a lot of homeless people, drunks, Etc. On the boardwalk and in the surrounding areas.

Plussat: The hotel's proximity the beach was nice and Hotel employee from the reception was friendly.

Miinukset: Check-in delay wasted our time. 5 PM and still not ready for us or others. They said an hour when we arrived at 3 pm. Got to the room but bathroom had lots of hair on the floor. Disgusting but we just wanted to rest after hours of waiting so we stayed.

Plussat: "Breadsticks" could not have been better

Miinukset: room looked out onto a roof...no view for the price! Housekeeping did not do my room at all on Wednesday???

Plussat: Location

Miinukset: No, our discounted room was very pleasant and even came with a great view.

Plussat: Resorts is smack in the middle of it all. Easy access to the Broadwalk. Rooms and staff was lovely. Enjoyed relaxing in the pool. Will be back.

Miinukset: Check in was extremely painful. Staff was very unhelpful, said our room wasn't ready even though we showed up over an hour after check in times.

Plussat: Valet parking was awesome you pay 1 time and have access your whole stay coming and going.

Miinukset: Our room was not cleaned at least 2 times after we specifically asked them to do so. Shower was horrible. Had to asked for towels several times.

Miinukset: There wasn't Much to do in the hotel. The pool was closed for the day. There is no buffet in the hotel.

Miinukset: first there was only one sink in the bathroom the bathroom was impossible the bedroom itself wasnt bad only that it was a little difficult to watch TV from bed,

Plussat: Food

Miinukset: Rooms too small, especially for the money we paid. Not enough towels and supplies in the room. Called for towels and it took 1:40 minutes. Staff not helpful.

Plussat: The location of this hotel is basically what I paid for. The staff was hard to find and the hotels were extremely old. The beds were extremely old and not the most comfortable. I appreciated the accommodation to check in early morning.

Miinukset: The elevators absolutely need to be addressed and fixed. I was worried about my safety being on the elavators.

Plussat: the bed was comfy and the room was very spacious. Everybody was very nice and polite.

Miinukset: I liked everything

Miinukset: Tiny rooms

Plussat: while the hotel is showing it's age a little, the room was very clean and comfortable. It was the first time I had coffee from the machine in the room (Keurig) that tasted GOOD in REAL cups. Walk-in tiled shower. Staff was helpful. One block from the boardwalk and beach. We had an oceanview room and it was an unobstructed view of the beach. Easy walking. We felt safe in the neighborhood. Only about 30ft. from Bally's casino. We weren't in the hotel restaurants, but I'm sure they were of the same quality as the rest of the facility. We would stay there again.

Plussat: Not as expensive as the other hotels in this area

Miinukset: A little run down but for the price was ok

Plussat: Bed was great

Miinukset: Just wanted a bigger room

Plussat: Great location

Miinukset: Elevators were old and very rattling.

Plussat: The location is great. The hotel is very clean

Miinukset: The Saff were very friendly and helpful. They changed the room and gave me a better view one.

Plussat: Rooftop lounge.

Miinukset: No ocean view. No microwave or stove. And pool aways loud and buzy.

Plussat: The building was spacious & clean, staff was knowledgeable and professions.

Miinukset: More advertisement may bring more customers.

Plussat: My whole stay was very relaxing. It felt so homey.

Plussat: Great staff! Beautiful hotel—you understand why Princess Grace of Monaco stayed here! We always choose it over the Tropicana, even though we prefer to swim at that end of the beach. The elegance and service at the Claridge outweigh that. And the Boardwalk location is excellent—esp for free concerts at Boardwalk Hall and, of course, Claridge stuff! Family-friendly. So pleased that the Radisson is invested in keeping some of the majesty of the hotel alive. A touch of hope for struggling AC.

Miinukset: It has declined a bit since our first stay (2016), but we still love it. Bathroom had ceiling leak, but we were moved to a new room. That may be expected at old place. Next bathroom had shower door problem—not big enough to complain about.