Atlantic City hotellit lähellä Mark G Etess Arena

Plussat: All the staffs were very friendly, polite, and courteous, except one who ruined my entire impression of the hotel.

Miinukset: It was little past 9 am Friday morning, when the pool at the spa level closed down for non-spa guests. I was politely notified that spa was closed so I grabbed my stuff and left the pool area. Then I remembered seeing the men's locker room area by the fitness center entrance, where I saw a small fridge with water bottles. The door was closed so I opened the door and went in to grab a water bottle. Then there was a staff so I asked if I can get some water. He looks up and down at me and told me to go ahead. Then I saw a basket with clementines, above the fridge so I took one clementine. Then the staff says "you asked for water, not for food." as I was leaving the area. I apologize taking one clementine by mistake, maybe that wasn't for the hotel guest. Maybe it was for the spa guest only. Honestly, I still don't know who was that for. However, do I deserve that kind of attitude for just one clementine, while I am at the hotel spending over $1000 between the room fee and playing at the casino?

Plussat: Nice showers!!

Miinukset: Late check in time and early check out time.

Plussat: Very nice hotel, clean rooms, nice staff.

Miinukset: Nothing.

Plussat: Comfortable hotel, more quiet than the Borgata hotel proper. Bell service, desk service, and room service was very good.

Miinukset: Water Club could use an update. Reasonably comfortable but it's been a few years since the hotel has been updated.

Plussat: great spa!

Miinukset: the view from our room was not great.

Plussat: Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City.

Miinukset: Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.

Plussat: Location, amenities, room HVAC was not working but the staff responded and fixed it quickly. They were willing to move us if needed.

Miinukset: Price was nearly $350 for one night with parking, taxes and fees.

Plussat: Nice size rooms and very modern.free wifi was a plus to have.

Miinukset: None

Plussat: Very nice rooms, I was very pleased.

Miinukset: Hotel requires valet parking. No breakfast included. Some of the channels were scrambled and unwatchable.

Plussat: None

Miinukset: Staff was okay and room didn't have a view

Plussat: Very clean, updated, friendly staff, great room-- best beds. A quick walked to the board walk from the hotel. A soul food restaurant one block up the street.

Miinukset: I wish breakfast was included, however a fridge was in the room, just bring some food or snacks.

Plussat: It was a good place to be. Not close to casinos but not a bad walk/drive

Plussat: it was very comfortable everything was very well as place I really enjoyed myself

Miinukset: I didn't have enough time to stay longer

Plussat: Got my moneys worth very clean everyone was soooo nice

Miinukset: That we had to leave :(

Plussat: The room was clean, stylish and the beds were comfortable.

Miinukset: Had to pay for parking. No pool/hottub.

Plussat: Location was great. Rooms were clean and comfortable. Housekeeping staff was very friendly and accommodating.

Miinukset: Front desk staff that checked me out were not very friendly. I had questions on my bill and she did not even address them. She needs training on guest service.

Plussat: Fast check in and out. Friendly, polite staff. Clean rooms. Prompt valet service.

Miinukset: Elevator access was limited and very slow

Plussat: The price was perfect and hotel is very clean and rooms are very nice and well mantained.

Miinukset: Did not have free parking

Miinukset: I loved everything especially the pool

Plussat: Staff was friendly and helpful. I asked for a room about noon and they got me into one right away.

Miinukset: The room needed a refresh. The grout on tile in bathroom was bad. I lifted the toilet seat and immediately was greeted with a pubic hair. The little bit of comforter belt (fashion only, bot an actual comforter), and decorative pillows were dirty and stained. I suspect they are not often washed. The bedside lamps were sagging, their mounts were poor.

Plussat: Nice room.

Miinukset: Hot tubs could have been hotter.

Miinukset: Staff was rude. Never again!

Plussat: The Modern look of the rooms.

Miinukset: House keeping could have done a better job of dusting and removing left over hairs in the bathroom by pass guests.

Plussat: The Hotel was very clean and spacious

Miinukset: Did not like the casino security staff they was very disrespectful and I felt a lil racism, it was my fist time visiting Atlantic city and I would never stay there again

Plussat: The Deck The room view Gym/Spa H2O Pool/Bar

Miinukset: Could hear next room TV Pay for exercise room? (I understand paying for spa) Room could use some type of pull out table for eating Entire stay everyone was very polite except the valet lady running the parking.

Plussat: The Jitney service is the only reliable thing left in Atlantic City.

Miinukset: Golden Nugget still advertises having a heated outdoor swimming pool & hot tubs that are open year-round when in fact it has been closed down for the season. I ran into many groups of people that also booked rooms at the Golden Nugget expecting to use the advertised facilities only to be told after arrival that the pool deck has been shutdown. Shame on Golden Nugget for false advertising and misleading paying customers! Avoid this shady "resort" casino and stay elsewhere.

Plussat: At a conference-dinner was excellent.

Miinukset: Heating unit in room was very noisy when coming on-kept waking us up.

Plussat: Everything

Miinukset: Everything

Plussat: Easy check in.

Miinukset: Hotel was dirty! Our room smelled like someone smoked pot in it. The heater was very noisy made a loud clunk when it went on and off. It was worth maybe $100.00 a night not what they charge!! On the bright side it was the only hotel I read about that didnt have bed bugs, I looked it didnt. We wont be back

Miinukset: The hotel cancelled my reservation before I got there even though they assured me it would be there. And then wouldn't give my money back.

Plussat: Casino

Miinukset: Nothing

Plussat: Hotel was clean

Miinukset: Non-smoking room that smelled of cigarette, staff could of been a bit more friendlier

Plussat: I liked the cleaniness of the hotel room. And the quick check in service with the kiosk. Staff was very friendly as well.

Miinukset: I didn’t liked that the room wasn’t as spacious as I had hoped. When we first arrived the check in line was very long.

Plussat: Not like it used to be as lots of places weren't even open so our options of using our food credit that we received were limited. The checkin line was ridiculous they had like 2 people working we just had a simple question as we had used the Express check in kiosk but still had to wait like 45 minutes. TR desk staff while very nice didnt do all steps required to reissue my card which then required multiple trips back. There is a charge to use the pool and gym and they are disgusting this should be included in the ridiculous resort fee. Our room was right off the main lobby area in the Dennis tower which was nice not having to use an elevator but it was very worn down and despite it being no smoking the stench of smoke devoured you the second you opened the door to access the hall of rooms.

Miinukset: Looking very run down lately and they nickel and dime you for everything who wants to pay $25 per person per day for the gym and pool I dont even pay that a month at my local gym/pool.

Plussat: - staff was nice - location is good (on the boardwalk)

Miinukset: - place is a dump - In my opinion, the slot machines have gotten progressively tighter and tighter... to the point where you just have a miserable experience at this place - the casino floor is extremely smoky - they do not update their machines, they are old, outdated, the screens are faded, they do not have the newest games - their touch screens are also outdated and don't work well honestly, too many bad qualities to list. I'm a total rewards diamond member and I've noticed the value/quality/experience getting worse and worse over the years... but this last trip finally did it for me... won't be back.

Miinukset: Paid for a king but they ran out they said and was put in a room with two full size beds. We are a couple and had to each take a bed because it was so uncomfortable.

Plussat: The room was clean, bed comfy, bathroom very nice, hairdryer in the bathroom. I loved the hotel to be in the center of the boardwalk, close to all the famous casinos on the beach, to the beach bara and to the ocean itself. It's my second stay in Bally's, and I would return again.

Miinukset: I didn't like the long wait in line to check in, the previous guests were taking the long time. Our room was in Dennis tower, and it didn't have any natural light, since the window was facing the wall of some back building, and it was covered with protective film. Thank god our stay was for only 1 night otherwise we would feel depressed in that room, it is like a dangeon. Also the walls are very thin, at night I could hear the TV in the room ACROSS from our room, and in the morning I could hear the housekeeping staff talking on the phone (or with each other) NON-STOP in the room next to ours. I normally sleep well and don't have a problem with noises but that was too much even for me.

Plussat: Staff was very helpful

Plussat: Check-In person was terrific. She was so apologetic when our room was no ready yet and she had to spend some time working things out, finally moving us up to a suite ;-) Speaks well to their customer focus!

Miinukset: All was great!

Plussat: The drink options on the casino floor were quite good. The price was fairly reasonable and being on the boardwalk was nice.

Miinukset: The room was very small, there was a lack of amenities, shows and things to do. You could see why AC was dying from the hotel

Plussat: I like the location relative to everything else there.

Miinukset: The room was discusting and outdated. Ive stayed in AC many times and this was the worst stay ive had. Ballys charged way too much money for the room they offered me which was a supposed ‘upgrade’. AC has been on the down for years and with two new hotel/casinos, if they dont step up the game theyll be the next one out of business. I would not stay here ever again.

Plussat: Soaking tub, big comfy bed

Plussat: Easy access to boardwalk , dining and casinos. Staff was excellent.

Miinukset: Bathrooms needed some updating. More hangers in the closet.

Plussat: nostalgic and classy

Miinukset: our fridge didn't work, but they replaced it immediately. the ice machine in the hall didn't work, had to go two floors away for ice.

Plussat: Valet parking have very good service

Miinukset: Receptionist is fair service

Plussat: There's a classic Atlantic City feel to the hotel that cannot be outdone by most other properties in the city. Rooms are more spacious than others and everyone was helpful! Even their self-park employees were so helpful to give us helpful information on the hotel and its neighbouring properties (especially since the food choices helped our starving selves upon arrival.)

Miinukset: Would have been nice if the counter at the second floor, which looks like a check-in and concierge counter itself, told guests to turn around and check-in at the first floor. It makes the hotel look a percent abandoned, so it makes that little spot look more like a museum half-done.

Plussat: Price

Miinukset: Elevators are almost impossible to get. Tv was broken, called the front desk about it, they lied and said they were sending someone up and never did. Children and families running around even later on in the evening

Miinukset: Tv did not work, should have received a refund

Miinukset: AC kept returning quickly to auto mode and setting the temperature higher than comfortable.

Miinukset: Used a spare blanket from the closet in the room and next morning woke up with sand all over myself and the bed. Called in the morning to report the issue, room was made and sand and dirty blanket were born left in room. Called again in the evening and sand was finally taken off the bed but same dirty blanket was left in the room. Finally at around 9pm a new blanket was given to me and I was told that the spare blankets in the closets were not replaced unless asked by the guest. That is disgusting.

Plussat: Really terrific stay overall. Connected to 3 Casinos, while not being a "casino hotel" was great. Staff was very friendly and professional The decor of the hotel itself is old-school and charming, while the standard rooms feel like a modern hotel. Really reasonable rates. The pool area is very nice with lots of seating and mock-cabanas. When we went it was overrun with kids, but I know there are adults only hours in the evening (which we did not take advantage of - should have!)

Miinukset: Only minor complaints here - towels in the room are small, and when we requested extra (we were initially provided two towels for a 4 person room) we were told that all the towels in the hotel were in use! But it was only a couple hours before they brought us more. No big deal. The elevators can be terribly slow on occasion. Most of the time its fine, but there were one or two instances where we waited a solid 5-10 mins for one to come. The drain in the tub is slow, so if you take a shower you will be standing in 2 inches of water by the time you're done.

Plussat: Room was good size, roomy In room fridge

Miinukset: Check in was difficult to find from self parking garage Not enough towels in room Room phone was broken Could not check out on TV

Plussat: Liked everything about my stay at the hotel. Nice big spacious rooms. Good value for money. Very close to the beach.

Miinukset: Lobby area had a weird smell. Restroom in the room did not have a fan.

Plussat: The king size bed

Miinukset: The bathroom was small