Bogotá hotellit Fontibón

Plussat: I feel very safe staying at GHL Capital Hotel during my stay at Bogota Columbia. I am very impressed with the very courteous, helpful, accommodating and professional staff. All our needs were attended to very promptly. It has all the amenities one would like to be available when traveling and away from home. The beds are very comfortable and the rooms are kept very clean. Breakfast in included and should I say, excellent.

Plussat: Large rooms, location fantastic for Busines meetings and airport proximity, staff unbelievably friendly and Proffesional, safety of hotel and area

Miinukset: AC not the best

Plussat: Nice. Clean. Friendly. Comfortable bed

Miinukset: A shame that the TV programme does not offer international channels such as CNN and BCC

Plussat: Very clean and well maintained facilities. The food was really good. Overall excellent value for money.

Miinukset: A bit noisy at night.

Plussat: Super service, the staff was super nice and helpful. I was here during corona and they took it very seriously and took all the precautions an took really good care of their guests. Breakfast was simple, but great, good taste and quality and the room was delightful. Super clean, thought about everything, everything available and everything you need to make it a nice comfortable stay is there! Loved it. Thank you so much.

Miinukset: The prices for dinner are quite expensive, but they do have a lot of options, also more economic options (but these were options that didn't really sound good to me, mainly pasta's, fastfood etc.) Fish, meat etc. was quite pricey but okay.

Plussat: Awesome hotel, upscale, friendly staff, and

Miinukset: I was running late to catch my plane and the shuttle was ready to leave. Hotel staff wanted to keep me there waiting until they were sure I didn't consume anything from the bar, even after telling them I had not consumed anything. They made a big show out of this and wanted me to get off the shuttle to wait until they were done with their inspection. I had to wait 10 minutes until someone went from to the room to verify in fact I did not consume anything. They should have a better procedure for checking out!! Like having you CC on file charged if anything was consumed.

Plussat: Comfortable beds and excellent customer service. Nice decor in the rooms. Good location. Free airport shuttle.

Miinukset: Nothing.

Plussat: I asked for a room with tub and that was easily changed, so good service, the room service also very good, fast, and food very tasty for a reasonable price!

Miinukset: There is a lot of light coming from the halway underneath the door at night, they must be able to switch over to a night setting to minimize light.

Plussat: Good breakfast, good comfort, good location close to airport.The room was clean and tidy and staff was friendly and helpful.The room service was great, fast and tasty.

Miinukset: I didn't like the room temperature, we entered in the room and it was freezing inside.Fortunately we rang the reception and the brought up a electric stove, they took around half an hour but they brought it up and we could feel much better

Plussat: The hotel itself was quite nice - very American. The staff was quite friendly and helpful - almost earnest. Many staffers were bilingual. The room was also a nice size.

Miinukset: I had two issues with the hotel. 1. On both Friday and Saturday the hotel seemed to host a wedding/party. Loud music blasted through the hotel til 2am, making it difficult to sleep. 2. The hotel charges for guests to come up to your room. I was told that I needed to pay approximately 50USD for a friend to come upstairs. This, they said, is their policy. If this is true, then this policy should be explained prior to check in - not prior to a friend's visit.

Plussat: Good hotel, clean.

Miinukset: long check in and check out...I had to change my upgraded room to a normal one after one day due to a water leak in the bathroom

Plussat: close proximity to airport with included shuttle, friendly and helpful staff, relaxing and comfortable common spaces and room

Miinukset: earlier breakfast hours

Plussat: The hotel island Fanta stic

Miinukset: Restuarant staff New upgrade

Plussat: Free airport transfer and the room was very clean with great amenities

Plussat: really comfy stay we experienced. great staff and most importantly they speak english very well!!

Plussat: Very nice and clean hotel.

Miinukset: Breakfast was very poor for its price.

Plussat: The facility is close to the airport and it was great for them to pick us up and take us back to the airport. The shower was very clean and the housekeeper was friendly.

Miinukset: I'm not sure a big fan of the food (pizza). They overloaded it with cheese and the favor of the cheese was odd.

Plussat: the staff was great, the breakfast was also great.

Miinukset: the bed was so uncomfortable, I felt like I slept on a rock, never had a good night sleep. They need to do something about the bed.

Plussat: It is a comfortable hotel, the staff is great, very clean, good breakfast, very good bed.

Miinukset: It takes half an hour or more ( heavy traffic) to get from the hotel to downtown. The night restaurant was not very organized, it took very much time to serve a meal. There were staff moving around, but unorganized.

Plussat: The bed was very comfortable, and the room was very quiet. The airport shuttle and the staff were quite efficient. I will certainly go back.

Miinukset: Neither the pool nor the jacuzzi was open, they were closed due to repairs and cleaning.

Plussat: This hotel was very good, with excellent staff, clean and comfortable rooms, a very good buffet breakfast, nice pool and sauna and Turkish bath. The location was good with many stores around.

Miinukset: The restaurant wasn’t organized. After waiting almost one hour from ordering my food l decided to go to my room and order a meal using room ser ice which was very good and reasonable.

Plussat: Great room, delicious food and the staff service is always very kind. On these times they have good protocols for the normal guests (I'll explain later). The room service is really well cared, plates completely wrapped and they never get inside the room. Their beds will always be amazing to rest in. Also the wifi was really good for a restful weekend.

Miinukset: Unfortunately, there were two bad details. The first one, on the second day we were going to use the mini fridge and found leftovers from someone staying in the room before. We didn't complain until the end cause we didn't want anyone getting into the room and not to touch anything in there, but we were not able to use the fridge. The second bad experience was when we were going to do the checkout, we saw a flight crew checking in and realized that protocols applied to us, but not to them, as they were 15 people gathering together with their noses uncovered, half of them hugging and laughing and the other half on top of the counter all together. Not being strict with protocols, specially with flight crew members, creates a great risk for both employees and guests.

Plussat: Second stay. Can't really say anything bad. Up to the US standards with friendly staff, great breakfast, good beds, very clean.

Miinukset: Only slight negative, they said they would email my receipt (travel partner got a printout). However emailed receipt was XML, unusable. Called to get copy and they said they didn't have one since was booked thru Expedia.

Plussat: Beds were comfortable and the TV was nice.

Miinukset: The staff were rude and the kitchen needs to do better. I got 2 cold steaks on 2 separate days, they don't seem to be cooked to order.

Plussat: The breadfast was amazing

Miinukset: The sprinkler shower was very hard

Plussat: We stayed 2 nights just as Columbia was shutting down due to the Covid19 crisis. The room was really comfortable, bright and very clean. The staff dealt with the difficult situation extremely well and were kind, courteous and professional. The food is very good there. I don’t usually like airport hotels but if you have to stay in one then this is an excellent choice.

Plussat: At a time of need this place was welcoming, comfortable and able to provide all that I needed. Staff were available 24 hrs to help and the food was delicious

Miinukset: Before to take the shuttle bus to the hotel, the driver told me that I won't be accepted in hotel if I have less than 14 days in Colombia (due to the Coronavirus),i had 11 days. Even like that, the hotel management charged me for 1 night. I sent them email, nobody answered. Not recommended.

Plussat: Staff and comfort excellent.

Miinukset: The shower temperature never got very hot, for the price I was expecting a warmer shower.

Plussat: Overall, it was outstanding. The daily breakfast included with the room was a little boring. There was no selection of meats, only omelets and scrambled eggs as hot options. Overall, the normal food was great. Service was outstanding and as someone who knows only functional Spanish, they were extremely accommodating and always found someone who could understand me if there was any confusion. The staff was warm and made me feel well attended

Plussat: We stayed for a layover, and the whole thing was great! The owner greeted us very late in the evening to check us in, and got up very early with us to take us to the airport. The room was exactly what we needed, a comfy bed and ensuite bathroom. Highly recommend!

Miinukset: Nothing

Plussat: This hotel was perfectly located if you wanted to be close by to the airport. We really enjoyed the breakfast - fruit, eggs, cheese, ham and croissants. The staff were lovely and very patient with our limited Spanish. Also very secure! Would definitely return if we needed a good place to stay near the airport

Plussat: Close to the airport.

Plussat: It's close to the airport. Breakfast was delicious with fruits, eggs, coffe... The bed is comfortable enough. The stuff is kind and on demand provide a taxi service (extra charge).

Miinukset: The stuff, although very kind, did not speak any English. I am also not sure why they were not expecting me, even though I had the reservation. At the end everything was fine. Another thing is that there was hot water for showering for about a minute.

Plussat: Friendliness of owner and staff, in the middle of corona chaos. Incredibly clean. Excellent value for money.

Miinukset: Extremely noisy - I couldn’t sleep all night as the phone kept ringing on full loud volume and the manager talked loudly when answering. In the middle of the night (2am) he then showed the dorm room I was sleeping in to potential travelers by turning all the lights on and just stood there talking loudly as if I didn’t exist - very inconsiderate (when I booked the room it was implied I was not in a shared dorm). I was then guaranteed a private taxi to the airport at requested time, but was then made to share it, which is fine but the hotel manager refused to allow me to split the price with the other passengers. When I said this was unfair the driver flatly told me I could either get a taxi in a street (there were none at that early time in the morning) or wait for him to return if I wanted a private car - which would mean I’d be late for my flight. As it stands the solo price was more than what it should have been for the short distance to the airport, and he therefore charged that times 4 - Daylight robbery!! He also left me at the wrong entrance for my airline, despite him assuring me rather rudely it was the right one - not ideal as I had heavy luggage.

Plussat: Low price

Miinukset: The rooms were veey noisy and cold because of the windows that are extremely thin. I couldn't sleep the whole night. A bad experience. And not that close to the airport in the end. 15 min driving with a taxi.

Plussat: Good staff, hot water, free shuttle, BF incl. but not before 6.30am

Miinukset: small room, old toilet and rooms, noisy,

Plussat: Room was okay, but there was no ventilation at all, no air circulation. Breakfast was also a bit disappointing. Staff and overall service was great.

Plussat: Hotel-Airport shuttle free (until 13:30) Breakfast

Miinukset: Location

Plussat: Good TVs in the room, breakfast was minimal but tasted really nice. The staff were really helpful and you can ask them to book a taxi for you on departure if needed. We only stayed here as it was close to the airport and arrived both times quite late in the night, so it was a plus that someone was still on reception when we arrived. The area didnt feel that safe to go out at night but we didnt need to as we already had water and left in the morning after we'd eaten breakfast. There are 2 small complimentary bottles of water in the room and a selection of other drinks at an additional cost.

Miinukset: We stayed for 2 nights, one at the beggining of our week in Colombia and one night at the end of the week. Both rooms were fine but quite outdated.

Plussat: Awesome

Plussat: The shower had hot water, the price inlcudes breakfast and the breakfast was good. The hotel has an inner parking

Miinukset: There are no electric plugs near the bed, no table lamp, no desk to put a computer, the internet wasn't really good. There is no wardrobe to hang our clothes. The light in our room was really gloomy. The room floor is covered with carpet, which is bad for allergies. They did't want to allow our driver to come to our room for half an hour in the morning while we needed to meet with him to discuss the travel plan.