Bogotá hotellit Fontibón

Plussat: nice, clean and tastefully decorated rooms, mostly very professional staff, very good breakfast, acceptable gym size

Miinukset: Facilities not the newest, breakfast staff did not keep up with the professionalism of other staff

Plussat: It´s a wonderful hotel located close to the airport. The swimming pool, jacuzzi, and sauna were great as well as the comfort of the bed. I highly recommend it.

Plussat: I got sick during the trip and the staff were very caring about my health.

Plussat: Clean and nice, breakfast is good

Plussat: Very nice hotel rooms are very clean and stuff is very friendly

Plussat: Food and Service

Plussat: great customer service skill from staff, nice restaurants and ambience... ...

Miinukset: there was a plumming issue with the toilet, however it was fixed after calling maintenance ..

Plussat: Friendly and courteous staff. Always there to assist guests. Just a wonderful experience. I will always stay there when I visit Bogotá.

Miinukset: Nothing

Miinukset: Todo Perfecto

Plussat: Hotel was clean

Miinukset: Around 1am someone opened the door of my hotel room, I tried calling downstairs to guest services for about an hour. I did not sleep at all. Luckily, I had the door latch on so they weren’t able to come all the way in. I was rushing to airport in morning so I didn’t get a chance to ask front desk about this but John seemed dodgy and untrustworthy. I will never stay here again. There is no reason for someone to have access to my hotel room at 1am. They didn’t knock or anything simply used a card that triggered my door to unlock.

Plussat: The breakfast was ok. The staff during breakfast excellent.

Miinukset: The service of the front desk employees. Very very poor. Very unfriendly and unhelpful.

Plussat: Variety

Miinukset: Washroom had previously used soap and open shampoo bottle in the shower.

Plussat: This is my favorite holiday in. The best customer service, free shuttle, beautiful facility. This is my third time staying here.

Plussat: Easy to get to from airport. Nice restaurant and bar.

Miinukset: Not really much to do nearby walking distance.

Plussat: Rooms are clean and big! And the internet access is great!

Miinukset: I haven't had anything that didn’t like me

Plussat: Useful location close to airport, we arrived late and were leaving the following evening. We walked to the hotel from airport (its about 2 km from international arrivals), next day left our bags there and took an airport car into the city centre in the morning & taxi back later, we then used free hotel airport shuttle once we'd collected our bags. Staff were all very pleasant & efficient. Gym had decent kit. Room comfortable and breakfast excellent.

Miinukset: Nothing we didn't like

Plussat: The breadfast was amazing

Miinukset: The sprinkler shower was very hard

Plussat: Comfortable beds, good breakfast, and the spa area is nice with a hot tub, sauna, and steam room.

Miinukset: My room did not have great windows. Small slit type windows with poor visibility.

Plussat: Beautiful higher end hotel and it's definitely good value for the money. my plans were changed due to the National strike and the people at the front desk were amazing and were able to accommodate an early check-in.

Miinukset: The hotel was great but unfortunately I could not get out and around the area and Bogota due to the strike and protests.

Plussat: Location

Miinukset: Rooms are too small and shower was clogged,

Plussat: Great value

Miinukset: Food was ok, nothing special

Plussat: Overall, it was outstanding. The daily breakfast included with the room was a little boring. There was no selection of meats, only omelets and scrambled eggs as hot options. Overall, the normal food was great. Service was outstanding and as someone who knows only functional Spanish, they were extremely accommodating and always found someone who could understand me if there was any confusion. The staff was warm and made me feel well attended

Plussat: Complimentary shuttle service from the airport, spacious room, breakfast was nice too but the setup of the buffet including the choices were quite different each morning (on Friday it was almost empty at 9am and on Saturday there were a lot more choices). Christian at the Front Office was very friendly, helpful, and spoke English. The complimentary business center came in handy as well.

Miinukset: Staff was talking quite a lot with each other instead of focusing on the guests. It is a bit strange to call an hour in advance to heat up the jacuzzi.

Plussat: Great location near the airport.

Plussat: The personal attention of the staff, specially Sandra in the front desk and Claudia in the Restaurant...

Miinukset: Nothing

Plussat: The room was comfortable

Miinukset: The check in took 25 min

Plussat: It’s near the airport

Miinukset: Sometimes you can hear the plains go by

Plussat: Absolutely nothing. I was wrong trying to save money by taking cheap accommodation. This was the worst ever.

Miinukset: I communicated with the hotel about airport shuttle. They told me they would come to pick me up. Upon checking in, they refused to accept credit cards (I had to insist emphatically). They also charge me $50,000 Colombian for the airport shuttle although they never mentioned any price. It would've cost me less than half if I had taken a Uber. The bathroom window was broken and open (could not close it) to a very noisy street. There was no hot water. I tried to save money because I had an early flight the next morning. What a mistake, what a dump of a place!

Plussat: We stayed for a layover, and the whole thing was great! The owner greeted us very late in the evening to check us in, and got up very early with us to take us to the airport. The room was exactly what we needed, a comfy bed and ensuite bathroom. Highly recommend!

Miinukset: Nothing

Plussat: Very close to the airport, staff extremely friendly and kind.

Plussat: Close to the airport.

Miinukset: Extremely noisy - I couldn’t sleep all night as the phone kept ringing on full loud volume and the manager talked loudly when answering. In the middle of the night (2am) he then showed the dorm room I was sleeping in to potential travelers by turning all the lights on and just stood there talking loudly as if I didn’t exist - very inconsiderate (when I booked the room it was implied I was not in a shared dorm). I was then guaranteed a private taxi to the airport at requested time, but was then made to share it, which is fine but the hotel manager refused to allow me to split the price with the other passengers. When I said this was unfair the driver flatly told me I could either get a taxi in a street (there were none at that early time in the morning) or wait for him to return if I wanted a private car - which would mean I’d be late for my flight. As it stands the solo price was more than what it should have been for the short distance to the airport, and he therefore charged that times 4 - Daylight robbery!! He also left me at the wrong entrance for my airline, despite him assuring me rather rudely it was the right one - not ideal as I had heavy luggage.

Plussat: it was great for transit Hotel. I arrived at around 22 at the Airport and my next flight was 6:20 in the morning. they arranged at 4:00am and the driver was same person!! it cost 50000COP total(15.7USD) and could pay at the Hotel with credit card. you don't need to exchange just for transit. smart and safe. room was clean enough. just stayed less 5 hrs. no towel no hot shower, but it doesn't matter for me.

Miinukset: Siellä oli alhaalla henkilö tiskillä ja ohjasi meidät seuraavaan kerrokseen tiskille jossa taas jonotettiin kunnes kerrottiin että väärä tiski ja taas seuraavalle tiskille jonottamaan huonetta. Oli city junior ja jokin toinen hotelli samassa paikassa. Tosi sekaista. Heidän mukaan en ole yöpynyt siellä mutta menin tiskille mihin ohjattiin ja kyllä he luottokortiltani osasivat 51 euroa veloittaa.....

Plussat: It was clean. Very average hotel. It's not worth more than the price we paid. Breakfast was average. Good shuttle to airport.

Miinukset: It was pretty small and extra basic, I did expected a little more for my money in Colombia and in genral I did get a lot better...

Plussat: The location is good. I didn't have breakfast.

Miinukset: The customer service at the front desk was not as good as it should be. I was waiting for almost half an hour to be assisted. Assistance came when I requested it. Any information about the facility was provided. The telephone answers were sharp and not very polite.