Bogotá hotellit Santa Fe

Plussat: Everything was great but the customer service was AWESOME!!!!!!

Plussat: Attitude of staff particularly in the restaurant

Miinukset: Nil

Plussat: I am a regular guest at the hotel, largely because the personal service and attention are so good. I also appreciate the lovely suite and the club floor lounge.

Miinukset: Restaurant service is both restaurants is mediocre at best, and the bar is not very well stocked. The health club is showing its age.

Plussat: I had an amazing stay at the Tequendama Hotel. The staffs were very friendly they guardian makes you feel safe at Tequendama. There is also allot of shopping malls and nice places to visit in the area of Tequendama.

Miinukset: The bathroom was not so clean.

Plussat: the location of the hotel is quite fantastic with beautiful views of the central Bogota area and very close walking distance to the national museum. the breakfast was outstanding with a huge variety of choices which I am fairly certain I tried them all!

Miinukset: The location is currently undergoing renovations so in a couple of areas it looks a little messy.

Plussat: The room was good and the staff was amazing! T

Miinukset: The water pressure and the coffee was a bit on the cold side at breakfast

Plussat: The location was awesome, near to the museums and the international bussiness center. The staff was very kindly and help me with my transports in the city.

Miinukset: The hotel is really big, sometimes i got lost looking for the entrance.

Plussat: Love the friendliness of the staff and the hotel is very inviting to visit. location is perfect, has a beautiful view of the city from where we stayed. the rooms were clean and neat. Security made our trip relaxing and comfortable.

Miinukset: The only thing that made me uncomfortable was the sofa/bed in the living room. It was very uncomfortable to seat on it, It looked like it was broken since Its parts were sticking out.

Plussat: Excellent hotel, staff highly commited to make your stay a pleasant one, breakfast buffet was a good way to start the day, last, room very clean and spacious...love it

Miinukset: Great hotel, but not much to do in the evening...I could not stay the 4 nights...return flights cancelled due to weather...had to leave early in order to make it home...not the hotel fault doe.

Plussat: The breakfast was amazing, the city center is close to the hotel. Everybody speaks english very well.

Miinukset: The pipe behind the wc were leaking.

Plussat: The staff was amazing, so accommodating and caring. They made our stay even better. The rooms were spacious, clean, and modern. The beds were super comfortable. The pool and sauna were great as well. I would stay here again and recommend it to everyone.

Miinukset: There was no airport shuttle even though it was advertised.

Miinukset: The wifi was weak and could not maintain a stable connection on the 5th floor

Plussat: available peoples

Miinukset: some noise in the night coming from the road even at 5th floor, due to the not tight windows

Plussat: The staff was amazing. We travelled with 3 kids, including one who was ill. They went above and beyond to make us feel welcome a s comfortable. The picture of the pool does not do it justice: it s an indoor pool but much brighter and bigger than what appears on the website. The hotel is also walking distance to a lot of spots

Miinukset: The first room we checked into had issues (no hot water/broken window). They switched us rooms the next day, but I wish they had inspected it before we arrived.

Plussat: The staff were very professional and very polite.

Miinukset: Nothing

Plussat: I liked the room,the swimming pool and the breakfast.

Miinukset: Slow WiFi in the room at times

Plussat: It's with in walking distance to the museum's and plaza Bolivar.

Miinukset: Need extra trash cans. Other than that, it's a great hotel.

Plussat: The staff at this hotel give such a warm welcome and are more than willing to help you in anyway they can. The food is delicious here and very reasonably priced.

Miinukset: the WIFI

Plussat: What was there not to like? The room was huge and very comfortable! The hotel’s restaurant was amazing. We had breakfast, lunch and dinner there and we were not disappointed. The staff was wonderful and very helpful with whatever question or need we had.

Miinukset: Right now I can’t think of anything. We were very satisfied with our stay.

Plussat: This staff are very friendly, the food was amazing and th swimming pool is amazing. This was my 2nd visit and I will be back again

Plussat: Friendly staff

Miinukset: The room is not clean. I found hair everywhere on bed bedsheet, toilet seat, pillow case, shower etc...

Plussat: The rooms are very comfortable if you need to stay longer, work a lot in your room or work together with other people. The internet is very good.

Miinukset: The breakfast was not very appealing. The rooms seem to have the same furniture than 30 years ago.

Plussat: Accommodation - very nice, comfortable, meeting needs of both business and family. Breakfast - Not a big choice of meal, but sufficient enough to morning needs. Location - excellent, with a beautiful view of the city. The staff - very helpful, friendly any time during the stay.

Miinukset: just avoid.worst place ever.worst service and the rudest personal ever.NEVER ANYMORE

Plussat: the view

Plussat: Rooma are very spacious and confortable. Localization is near the center.

Miinukset: Noise in the streets. We had to change the room because the noise in the streets didn't let us sleep during all night. Breakfast: Poor. It is difficult to understand why an hotel like this one don't have fresh bread.

Plussat: Very good location, staff good price

Plussat: The breakfast was varied, the atmosphere of the dining room very pleasant with a magnificent view, the attentive and friendly staff. It would improve the quality of the eggs (they were very liquid) and the amount of drink (chocolate).

Miinukset: Anything was good.

Plussat: The rooms are good and spacious even for working

Plussat: it good but they can improve a lillte more

Miinukset: location and the staff

Plussat: Fabulous view. Large very comfortable suite. Nice facilities.

Miinukset: It took a long time to checkin and checkout.

Plussat: Location and convenient

Miinukset: Staff needs the be trained with proper customer service

Plussat: The breakfast was great! They have a really nice dining room with a patio and a rooftop terrace (I never actually went up there). The staff that cooks and cleans are SO kind and accommodating. The breakfast is a bit different everyday but always tasty. The location is a short walk to the colourful buildings of La Candelaria and other attractions. We walked to the base of Monserrate (it’s a steep hill), but never really needed to use cabs or buses to get around (except when it was raining and we were tired). It took a couple minutes but there was hot water in the shower (I read that it can be an issue in Colombia). We arrived early in the morning and couldn’t check in, however they let us leave our bags there so we could explore.

Miinukset: The mattress and pillow are VERY firm and messed up my neck (side/stomach sleeper). Apparently it’s fine if you’re a back sleeper. You can hear the people above you walking around. No fan in the bathroom so humidity and smells linger.

Plussat: Good and diverse breakfast. Excellent location, near the main attractions of the city. Beautiful designing. Comfortable bed.

Miinukset: The toilets were broken. The sheets weren't clean enough.

Plussat: Cute room, very comfortable matress, good buffet breakfast with fresh fruit and juices, kind attendants at front desk.

Plussat: close to everything and excellent breakfast

Plussat: The hotel was super clean and hospitable. The elevator was super cute and usable. The rooftop patio was my favorite spot.

Plussat: Nice location, very good breakfast and nice people. The rooms are nice and very affordable.

Miinukset: -

Plussat: It's in the old town.

Miinukset: I arrived at 2pm and was clearly very unwell, but I was told that check in time was 3pm so I'd have to wait. I fell asleep twice in reception while waiting, yet at no point would they let me check in, even though the room was ready. It was needlessly cruel. I'd never stay there again.

Plussat: Friendly staff on arrival. Good location for everything that we wanted to see in Bogota. Very comfy bed.

Plussat: Sijainti hyvä ja henkilökunta mukavaa ja osaava. Hauska huone, iso telkkari.

Miinukset: Aamiainen oli vähän pettymys.

Plussat: Great location, only a 3minute-walk to Museo del Oro. Nice popcorn snacks for free at the reception.

Miinukset: VERY VERY VERY noisy! Incredibly noisy! The hotel has no sound insulation at all - we were woken up at 2 a.m. by guests in the next-door room. We could hear every single word! Even after the receptionist asked them to be more silent and we could hear that they really tried to but still we couldn't sleep due to the noise. We spent a horrible sleepless night. The room was so crazily cramped and thus uncomfortable that it was hard to do simple things such as opening our suitcases. At the reception nobody helps you with the luggage (the entrance door is very narrow and to reach the lift you have to climb some ten stairs with your bags.) The chech-in process was very slow even by Colombian standards and finally the receptionist asked for more money than indicated by booking.com. Only after wondering why, the receptionist charged us the right amount. The breakfast selection for a four-star hotel is depressingly poor. Moreover, the food was not tasty including stale croissants.

Miinukset: In friendly staff, did not honour a request for lower floor when I booked

Miinukset: In the booking i saw a 95000 peso colombiano and when i got to the hotel they asked from me 125000 They saying the booking its not the full price .. So why would i to close from booking

Plussat: Love everything staff were welcoming food was great

Miinukset: The room was cold and not all the tv channels was in english

Plussat: Staff, room, beds , lobby's on echo floor cool, close to downtown and monserrate

Miinukset: Room a little cool, no heater. hot water for shower didn't last long. Shower head. No place to but items in bathroom.

Plussat: Arrived very early the staff let me check In literally 10 h in advance for the same price. It allow me to finish my night. Very thanks full the hotel is good value.

Miinukset: Noisy depending of the room (I was on the 1 st floor viewing the street)

Plussat: The hotel had a very unique vibe and nice décor. It was in a great location and the rooftop terrace was really great.

Miinukset: The bed was very uncomfortable and the room often smelt badly (like sewage) when we would return at the end of the day. I would not recommend this hotel unless you speak a little bit of Spanish...the staff does not speak English.

Plussat: The staff were pleasant and accommodating

Miinukset: The Hotel is pretty old and they have not made much effort to repair the peeling walls, broken bathroom window or the slightly dented bed frame. I was stuck on whether the state of disrepair was a conscious effort on the hotel’s part to make the hotel seem unique and vintage-ey or if it was just neglect. By the end of my stay I leaned heavily toward neglect. The staff were however absolutely pleasant and willing to help and offer recommendations.

Plussat: People are friendly, and polite. Hotel is clean, and a great location. Would stay there again and again.

Miinukset: There wasn't anything bad about it.

Plussat: location

Miinukset: The worst sleep time ever... all night long street noise (about 83 dB), was a nightmare because is just in front of the Bus station (Transmilenio), the sheets were dirty!!! hair and you notice some body slept before! Very cold place because the montains are nearby.

Plussat: The

Miinukset: The rooms were very dirty and small

Plussat: Clean rooms. Very nice attitude from the stuff. Fast room service.

Miinukset: Not safe

Plussat: nothing at all

Miinukset: Everything. When I claimto be too far away from the city center (1hour by taxi at the other hotel) they tried to move us again to some hotel located at the city center that was priced one third of the Continental rate, and they wanted to charge us the same price. It was simply a fraud.