Bogotá hotellit Engativá

Plussat: This is standard modern Aloft under care of Marriott. Very good breakfast and dining room overlooking garden in the sun. Secure parking right at side of hotel

Miinukset: It is quite expensive being near airport. It is difficult to find from airport as you have to go about 5k along freeway then two loops to go up other side of freeway. Then it is off to the right in among modern development.

Plussat: Style & atmosphere

Miinukset: Dinner food was disappointing Satay starter was poor and quite tasteless Ribeye steak was tough Bar ran out of draught blonde & red beer after 1 glass

Plussat: Good location Excellent facilities Transportation to and from the airport

Miinukset: Excellent customer service.

Plussat: The complimentary breakfast was wonderful. It was Father's Day so I was not sure if the menu was any different for that particular breakfast, but very good food. The area is quiet and the hotel was very close to the airport so I had no need to rush in the morning to catch my flight.

Plussat: Very helpful staff

Plussat: The hotel is clean and convenient do to its location, breakfast is good, the only good service that I got was from Carolina at breakfast, excellent service, dedicated person, also the shuttle drivers to and from the airport.

Miinukset: The front desk service just plain sucks, they don’t care and all they do is run some sort of side business trying to get more money out of customers to take their taxis and extra services that they offer. I asked them questions via the bonboy app, and at the beginning they answered right away, when I asked about the transport from airport to hotel, they answered me 4 hours later when I was already at the hotel, gladly someone from another hotel told me to wait that the bus comes every 30 minutes. Also when I reversed and did check in I advised that I was a late check out, when arrived at the hotel I told them that I was late check out, when I left in the morning I told them again that my check out was late, when I came back to the hotel I asked them to re-key my card because I was a late check out, at 12 noon I got a phone call asking that if I was ready to leave, I don’t know what kind of game are they playing. Also they are not friendly at all, not even a well ame or a thank you for staying with us, not friendly at all the front desk team, they think they are God’s gift to earth.

Plussat: We stayed for one night after flying from the UK and back out the next morning to Medellin. The location of the hotel is good for transfer to the airport. We should have caught the hotel shuttle bus from the airport but didn't. We got it the next morning and it was very efficient and included in the cost. The room was spacious and comfortable with a really good shower.

Miinukset: The food in the restaurant was ok but a bit expensive by local standards.

Plussat: Close to the airport

Miinukset: The beds were to hard and the staff cant speak any word english. Everything else was oke en the staff was really helpfull.

Plussat: The staff was very kind, the bed was comfy, the amenities were perfect.

Miinukset: I stayed three nights in a bedroom next to the street and it got a little bit noisy from 6 am. The curtains are white and do not block the sunlight. Having a sleep mask helped me a lot.

Plussat: Location

Miinukset: Bed and sheets with hair. Totally disgusting and frustrating

Plussat: Good bed and badroom

Miinukset: Nobody spoke English. Than again, almost nobody does in Colombia. I don't speak Spanish, so all good

Plussat: What I liked was the staff. Very kind and helpful, with a smile all the time and very cordial. Also they offered free coffee when you arrived, and a bottle of water.

Miinukset: bathroom was very small for an american like me. Breakfast was fair, but small and I ended up buying a sandwich. Sunday I was not able to have breakfast because they had it at 8 am and i had to leave by 7 am. My room was over the main avenue and is very noisy.