Bogotá hotellit Usaquén

Plussat: Not much about this hotel. I have stayed in many W’s and this is the worst. It is near many restaurants.

Miinukset: If your gay please note that there are better hotels in better areas of bogota which I will list below. I live in nyc and own a business in Colombia and visit 15+ times a year. I am marrying a Colombian man in July. On this trip I arrived to bogota got the holiday and to also have a hair transplant. I arrived to the hotel a few hours before my boyfriend and when he arrived I went down and kissed him and then led him up to my room. 15 minutes later I get a call saying something to the effect that security has determined I have someone unauthorized in my room just can’t be there until we visit the front desk. (You can imagine the amount of alarms I must have set off with security for them to spend 15 minutes to track down which room I went to). I visit the front desk and am told by a snotty desk man that visitors cost $50 a night unless I come back down and sign them out (as if I’m bringing some prostitute of the street) First I should point out that if I had walked in with a woman, no one would have said anything. I am 10000% positive that if this had been a woman no one would have said a word! I pointed out to the desk man that I had paid for 2 people. He had the stupidity to say I would still be charged and I could remove it later. I think he noticed my tone of voice was becoming harder. At this point I’m furious. He then said on second though he would check and went to click around on his computer. I do not remember what I said and something to the lines of stupid $&&@!?! Hotel but I signed a paper and I walked off. I should have complained to a manager. The security guard at the elevators actually laughed at us when we finally went back up. He saw us kiss when we first entered and I’m positive he caused this mess. I then had surgery and wanted to have a few friends over to see me but did not dare because i would have to go through a mess of registering each guest. I have traveled to over 30 countries and I’ve stayed in 100’s of the best hotels in this world. (Many of them W’s) I’ve been to some of the most dangerous cities in the world and never have I been so angry. I don’t care what the W’s policy is in bogota but me nor my employees will ever set foot in that hotel again! If you want a good hotel the I’ve stayed at the click clack hotel (a boutique) or jw Marriott. Both of which are closer to the best restaurants and party areas and Neither of which have ever harassed me for bringing a guest to my room!!! To top it off when I left I was told I ate a minibar chocolate bar and drank a water by the same front desk man (I did not touch the mini bar). I was not charged but I wanted to strangle him. Whoever manages this W is not well traveled because of this had happened in any other country of the world it would be ridiculous. You have security there to keep bad people out NOT TO HARASS GUESTS! I’m sure the W bogota makes a lot of money and won’t care to lose one customer but I’m never coming back!

Plussat: Good installation

Plussat: The staff was really friendly, the decor was nice

Plussat: Great decor. Nice pool with jacuzzi. Great location for street markets, trendy bars and restaurants

Miinukset: The bar was very crowded when we arrive after 9 pm and they were a lot of parties which made it less welcoming for the hotel guests

Plussat: Very modern Nice and clean Helpful stuff Good location Thanks

Plussat: Ayeisha from the staff went the extra mile to prepare the room for my wedding anniversary, I would like to thank her and the staff!

Plussat: The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable!

Miinukset: The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.

Plussat: Everything about this hotel was first class. I never stayed in one before because of the price, but Easter Weekend rooms were $100 U.S. per night. The service was world class. If you told them you have an ant farm and need worms they would be at your door in 5 minutes. I had a minor issue with the food from room service so they comped it and added a free Sunday brunch. It wasn't even questioned. Great class of people and as a solo gay traveler I met so many gay men it would be worth twice the price. I will be staying at W hotels whenever possible!

Plussat: Perfect welcome with a glass of sparkling wine. Jenny was very friendly with the check in. Room was really nice and liked the pool and bar alot!

Miinukset: The windows were very dirty from the outside.

Plussat: Everything was good but the breakfast was mediocre. Good enough to start the morning.

Plussat: Really beautiful hotel, very comfortable rooms and the staff were very accommodating and helpful. The little spa upstairs is very nice and breakfast is excellent. The best I’ve had in South America - lots of options for vegetarians, fresh fruit, freshly prepared eggs as well as buffet options all extremely tasty.

Miinukset: It’s a lovely area - with some great restaurants but it is quite far away from the centre of Bogotá.

Plussat: This hotel is a very nice concept with sustainability; they use a lot recyclables material in many things. I'm pretty sure they use recycled water in the toilets. Also, the breakfast is beyond expectations is the best of all the hotels I have been. Staff is very friendly.

Miinukset: The carpet in the room needs attention.

Plussat: vicinity to business partners, price, value, quality ratio, size of room

Miinukset: restaurant and bar - rooftop facilities not serviced

Plussat: Breakfast awesome, facilities are the best, they put a crib for the baby something I loved, I highly recommend this Hotel

Plussat: Good facilities and stuffs. The breakfast is good as well.

Miinukset: Sometimes it’s a little bit noisy in the daytime.

Plussat: Room service - i had the best vegetable wrap of my life! Friendly and professional staff. The gym is very good, and nice and functional wellness area.

Miinukset: The restaurant design. and it was cold - and with that not inviting to have dinner there. at checkin i was only told about the room. I didn't get the info about the bar, the spa or gym.

Plussat: The services

Miinukset: N/a

Plussat: Good location, nicely decorated and fresh rooms, up-to-date design.

Miinukset: Breakfast was horrible. Bad food, few options for being a so-called 5 star hotel. Over mature fruit impossible to eat. Bad service. You kindly ask the personel for coffee or juice but they never comply. No noise-proof rooms. We had a room with a joint door to another room where other people stayed and could hear everything that happened in that room. And we ordered a silent room. Messy check-in. Noisy place overall. In my opinion this is far from being a 5 star hotel, better to choose one of the old traditional ones that know how to comply.

Plussat: Eveeythingg

Miinukset: Everything was awesome

Plussat: It’s facilities, staff and location

Miinukset: All of it was just perfect

Plussat: Hotel has modern facilities, interesting interior design.

Miinukset: They couldn't find my reservation when checking-in, there was an empty bottle of water left on the room's floor when I arrived to the room, the receptionist gave me the wrong key at check-in to only find out that there was a guest in that room. They charged me taxes although they had already been collected by the agency (Kayak) and foreigners are exempt from such taxes. Overall, a disappointing experience.

Plussat: The property is located in a safe area. The rooms are clean, and modernly designed. Would stay here again

Miinukset: There is no gym, and spa services are extremely limited, even though they say they have a spa facility. The breakfast is the same every day.

Plussat: Great place to stay in Bogota.

Plussat: Location felt really safe Staff were helpful. Really good fast WiFi.

Miinukset: Breakfast lacks great options for vegetarians or vegans especially hot food. Airport driver charged me a different price from hotel agreed price. On checkout tried to overcharge me from booking.com payment.

Plussat: Internet connection was excellent the first five days but then it declined cosiderably to a snail's pace. That was frustrating. The rooms were ultra clean and very quiet and peaceful, generally.

Miinukset: Awesomw

Plussat: Employees Food Room Bed Cleaningness

Miinukset: Rooms are not so well noise isolated

Miinukset: Room was too small

Plussat: Everything Excellent breakfast and room! Services are sweet too

Plussat: The service and great attitude

Plussat: Very friendly and helpful staff, convenient location

Plussat: Near the place i needed to be. Clean. Nice rooms.

Miinukset: I spent 2 weeks there. They ran out of green tea and arepas, even though I asked for those all the time. The water boiler in the room was odd. It had a smoked smell and i asked multiple times for it to be changed, but it was never replaced. The heat regulator of my room didnt work, and nobody was capable to help me with it. The amenities in the toilet room were not always restored once they were used.

Plussat: The room was nice and spacious. The location was convenient and nice to walk around.

Miinukset: Breakfast was not as nice as the usual NH collection. They did not have teas (you had ask, and they only had basic Lipton); the sweets were super basic and only 2 types. (NH collection has over 10!!!! and to die for!!!). They had no gym or sauna, which is also usual in NH collection). Didn´t seem like the standard for NH Collection.

Plussat: Clean facility. Friendly and helpful staff. Comfortable bed and modern / well decorated. Good water temperature.

Miinukset: But water pressure could be better.

Plussat: It has Air Conditioning. Bogota is a cold city but during the day is a little bit hot, so if you stay at the hotel during the day the AC will make your stay pleasant.

Plussat: Location and cleanest

Miinukset: N/A

Miinukset: During the check out the receptionist asked me for a bribe in order not to charge me extra for my couple. I had to give him 40.000 COP$. I only stayed at the hotel for less than 24hs, uj believable.

Plussat: Amazing service and incredible breakfast!

Miinukset: Add a pool and a jacuzzi and it would be perfect!

Plussat: The food is great, excellent service. Clean rooms, friendly staff :)

Miinukset: Limited gym equipment, some equipment need to repair.

Miinukset: Excellent service. I asked for help with printing my boarding passes and they got delivered immediatelly to my room