Zanhotel Europa

Not a 4 Star Hotel

The location was great, and the lobby is incredible.

You could feel the springs through the bed, air conditioning was noisy and the whole room was dusty. There is a dangerous step going up into the bathroom. Once you leave the lobby the rooms and hallways are quite dingy. Certainly not a 4 star hotel. We checked in late and the young man at the desk was rather unfriendly. We were also told our stay did not include breakfast, although this was stipulated on the reservation. He also said nowhere was open to eat at that time: 1am, yet walked two blocks to find 4 places open (near the train station). There was two of us, and would have liked to connect two phones and a laptop, but were refused as there was a max of 2. Overall, a very poor experience.