Bryan hotellia

Plussat: Very clean

Miinukset: Noisy

Plussat: Very nice. Great value.

Miinukset: Breakfast was a bit lacking.

Plussat: The kindness of the staff (Selina checked us in on Sunday night, 10/20) - my elderly mother had a medical emergency earlier that day which had us at the ER for most of the day. She declined being kept overnight on heart monitor and I did not want to get back on road for 3 1/2 hour road trip so this hotel was closest to the hospital in case she needed to get back to the ER quickly. Selina allowed me to park my vehicle under the overhang in drop off drive next to lobby, and found us a room convenient to elevator in case I needed to get my mom out quickly. Selina was very kind. The hotel lobby and bar area were very clean, and I appreciated the citrus water in the coffee area as I was quite dehydrated myself. Big rooms with modern decor, better than expected bathroom, much better value than expected for a hotel like BW.

Miinukset: The ONLY thing that was disappointing was that the TV remotes they use do not have a guide feature to let you scroll through available channels, and we had to ask for printout of what channels were available. We would have assumed guides are standard on all hotel TVs/remotes.

Plussat: Clean. Not run down.

Miinukset: For the discounted price they stuck me in a handicap room.

Plussat: Good breakfast!

Plussat: Close to our event

Miinukset: We booked a 2 Queen bed room for 4 adults and when we checked in all there was a king room with a full size pull out couch. Have never had this happen before! I was very upset and frustrated bc this was for my 75 yr old parents and us. Not a comfortable stay at all. They have done this before at this hotel I heard.

Plussat: Clean, comfortable room. Good shower/water pressure, plenty of towels. Tasty breakfast in clean well serviced breakfast room.

Miinukset: Room could use better lighting. Walls very thin, could hear people talking in normal voices next door.

Plussat: Beds were comfortable n staff were friendly

Miinukset: Bedsheets stink of urine, possibly cuz we were put in a handicap room...??? Hallways were also too warm.

Plussat: Very nice rooms, better than your average hotel room. Hotel itself is very beautiful and everything looks new. Very friendly staff. The breakfast that's included is what I would consider a full breakfast not just continental breakfast like most offer.

Miinukset: I cannot think of a single thing about this hotel that I disliked or would want to change.

Plussat: The breakfast was laid out such that it was easy to pick out what you want.

Miinukset: All was good no complaints

Plussat: We got there late and the staff was great and the room was clean which was what we needed! Nice big shower too!

Miinukset: Nope, liked it all.

Plussat: Appearance and cleaniness

Miinukset: N/A

Plussat: Everything was very nice and clean

Plussat: The staff was very friendly. The breakfast was Very Nice! And, having an indoor swimming pool & hot tub was wonderful. The kids got to swim even though it was cold outside!

Plussat: The location is great, really unbelievable for the price. A little hidden, but anyone who used to live in College Station will be able to appreciate it's access to Northgate and the Campus.

Miinukset: We had a bed bug scare while here. Still haven't heard back from the hotel management about whether or not it was confirmed to have the critters, but the bites are indicative and worrying.

Plussat: everthing

Miinukset: everything was fine no complaint

Plussat: Located in a great part of town, close to event we attended. Restaurants close by.

Miinukset: No

Plussat: The teamwork and friendliness

Miinukset: Would have like snacks in the evening

Plussat: Location

Miinukset: I did not like that I was unable to use the phone. I was told to dial 8 instead of 9 so I did and the phone didn't work. I called back to tell her and she said "ma'am there's nothing that I can do," I also had two roaches in my room. Ugh

Plussat: Clean and staff were wonderful

Miinukset: the room was clean and in order - but it was a little musty smelling - I think this comes from the in-wall air conditioner - the staff should try changing or washing or spraying the unit filter with a spray disinfectant

Plussat: The provided breakfast was good. It was located close to where I was working at for that week.

Miinukset: The bath tub was very slippery I had to hold on almost the entire time as I was showering so I wouldn't fall. The floor in the room felt uneven and it makes cracks noises when you walk throughout the room. The pool and whirlpool area were out of service of the days during my stay.

Miinukset: It was a beautiful hotel the only thing I did not like was that I did not have a tub in my room. Whenever I rent a hotel room one of the perks for me is to take a hot bath.

Plussat: The ladies at the front desk were very welcoming and friendly upon me arriving and leaving.

Miinukset: I loved everything.

Plussat: Great staff!!

Miinukset: N/a

Plussat: Room was really comfortable. The amenities were good and the staff very nice.

Miinukset: The walls are paper thin, so when the hotel was crowded it felt like I was in a bunk house. Heard all the conversation and all the snores. Music piped in by elevators can be heard in rooms near elevator. Breakfast buffet was not great.

Plussat: Location

Miinukset: The bar and restaurant were not open

Plussat: newer hotel in very good condition.....professional and helpful staff....clean comfortable room

Plussat: Room was awesome!!

Miinukset: I will say the lobby and halls did not smell clean. I was a bit nervous and thought I had made a bad decision. Entered hotel and the very poor smell of the lobby hit me. When I got to my room I knew it was a great decision. 1st impressions are important.

Plussat: Nice and clean, nightly staff very nice, day staff not so much.

Miinukset: We asked for coffee cream in the lobby and they told us they we out, but when we were leaving the coffee cream tray was full. I didn't understand why they didn't wanted to give us any cream.

Miinukset: The service. And was only able to get cereal before they picked up the breakfast and charged $20. Horrible experience won’t be back.

Plussat: A little confused about the pricing for buffet , no where does it say $5.00 says 10 only, we had to ask. The rest of my family ate elsewhere because of this confusing issue. My husband and I did eat, but the food was cold. Coffee was great ! Beds are too firm. And my shower dripped all night after using it.

Miinukset: Same as above.

Plussat: Room was clean

Miinukset: Although the staff were friendly, it took me almost an hour to check in because there was only 1 person working and then it took not once, but THREE times to get the correct room. I had to haul all of my items up and down the stairs because they gave us the wrong room. The walls are ridiculously thin. I can hear the neighbor’s entire conversation & couldn’t get any rest because of all of the noise heard in the hallway and from my the neighbor who snores excessively.

Plussat: Great location and clean property .

Miinukset: Lunch and dinner menu could be use more options.

Plussat: Everything was great I really would like to come back to.

Plussat: Breakfast was wonderful. Area was kept clean and well stocked. Staff was friendly

Miinukset: The carpets were always in need of sweeping.

Plussat: NOTHING

Miinukset: Even though I had made prior arrangements, I waited for 30 minutes to be checked in. The 'waiting area' chairs were absolutely filthy. The room was freezing cold and the heater took over an hour to slightly warm room and there was not an blanket on the very uncomfortable bed to maintain body heat. The guests above were obviously having a party and were up and stomping on the floor above us all night. NO MANAGEMENT MADE ANY ATTEMPT TO MANAGE GUESTS. The location is inconvenient and the parking area is too tight with one way in and one way out. Not good for a handicapped person attempting to get out of a parking spot. The back of the toilet was completely in 2 pieces on the top. Very NASTY. I had even called in advance of my stay and asked if there were microwaves and mini fridge's in the rooms and the girl who answered the phone said that 'she did not know and could she place me on hold to find out, after 5 minutes she came back on line to say that yes, they had both'. When we got to the room, the fridge was not even plugged in. TOTAL WASTE OF MONEY, YOU WILL NOT GET ANY REST.

Plussat: Clean and updated furnishings.

Miinukset: Didn't like the start time of complimentary breakfast offered. Didn't start until 7:00AM. Most complimentary breakfasts start at 6:30AM. We had to leave both mornings by 6:45AM and were not able to use this service/benefit.

Plussat: New and Clean.

Miinukset: The staff was new and rather rude. Threatened to cancel my reservation when I interrupted her once. I had 2 reservations and they accepted one, but gave a headache on the 2nd. When I interrupted her she said,"Do you want me to cancel this rooms sir?"

Plussat: Customer Service and cleanliness.

Miinukset: No.

Miinukset: The hair dryer did not work - would suggest you have a spare one at the front desk to let your customers use so you have a back up plan.

Plussat: New and spacious room

Miinukset: some breakfast items were not refilled quickly

Miinukset: Previous guest's clothes were left in room. We requested a new room and noticed keys and a cup left from someone or from staff hanging out in the room. Beds were made but room had not been cleaned in quite some time. A very unclean/gross experience.

Plussat: Good price for nice comfortable room. Bathrooms adequate

Miinukset: Bathroom towels were very thin, cheap material Toilet paper, Kleenex were single ply, probably because the hotel is “green” and potentially using recycled products

Plussat: Value

Miinukset: Beds were small (but they were comfortable).

Plussat: Good breakfast, nice bed