ibis Brussels City Centre

Aamiainen oli ihan hyvä. Henkilökunta oli avuliasta ja ystävällistä. Sijainti on erittäin hyvä. Kävelykeskusta on aivan vieressä ja metroasema sopivan lähellä. Lähistöllä myös runsaasti ravintoloita.

Huoneessa ei ollut vaatekomeroa tai muuta kunnollista vaatteiden säilytystilaa. Kylpyhuone oli ahdas. Imurointi tehty huolimattomasti. Toinen hissi ei toiminut.

The barman in the bar in the lobby around 9 PM was extremely rude, I sat in the bar for a short time having returned from eating locally and he approached me to ask what I wanted to drink. As I had just eaten I did not want anything for a few minutes , I was watching a match on the tv, He informed me that I could sit there for a short time but I had to leave as I was not buying anything. This is a bar he said in an impertanant way in perfect English in front of other guests. As a hotel guest I was shocked, 360 euro to stay 2 nights and then suffer abuse from a barman !! I have stayed in hotels all overthe world, many of which are Accor hotels at all price points and have never been told to buy or get out, or spoken to in such a rude way . The bar was almost empty, not that that makes akes any difference. I reported the issue to the manager who will follow up. The desk staff and all the staff were very welcoming but this barman was very rude.

The location is very good, close to public transportation, restaurants, bars etc. The room was very confortable and clean.

The room was very small and hard to get around with the suitcases. Also the room was on the 7th floor but the elevevator only goes to the 6th floor, so we have to take our suitcases up the stairs one flight. Also, if breakfast was not included in our price for the hotel, I would not have paid the 15 euros for the breakfast.