Calistoga Lomakeskukset

Miinukset: Construction noise in room and at pool

Plussat: The staff was extraordinary in terms of personality, knowledge, working with the guest....

Plussat: Clean and modern. Staff tried very hard to be friendly.

Miinukset: Totally overpriced. My breakfast there was not good. They got the order all wrong. Also had some really bad shrimp for lunch one day.

Plussat: Ambience Casitas with bikes Views Food Staff Stunning property

Plussat: It was clean and beautifully maintained. The grounds were stunning. The spa service was great!

Miinukset: Customer service was not up to par. We asked the staff for three things while staying. A second bike, as we only had one and they stated it would be on it way. Never received. Our AC went out, it took two hours and 3 phone calls to get them to our room. We called room service for orange juice one morning, 30 minutes later it wasn’t delivered so I called and canceled. Just no sense of urgency with this hotel which makes the experience differ in a negative way compared with other properties similar.

Plussat: Rooms were quiet and spacious. Loved the private patio next to the oak trees.

Plussat: I really appreciate the attention to providing service and ensuring a very enjoyable stay.

Plussat: Superb resort, staff and facilities 10/10! The resort is one of the best I stayed at! Bonus is the free gym classes-amazing!

Plussat: Comfy bed

Miinukset: Very crowded

Plussat: Really loved the kind and quick to respond staff. Everything is super clean and nice. Free Nespresso, water, nice bathroom.

Miinukset: Our fridge was broke and got another one that never really got cold. No biggie as it was adequate for the kid's yogurt. Beverages provided for free but were not cold and satisfying. Room AC was broke but they worked diligently to fix and did offer another room for us. Relocating was a hassle with children so we spent the day at the pool. Speaking of pool, the nice big beautiful pool is for adults only. This is a great place for those who have yet to reproduce or have them out of the nest already. Although there is a small pool and hot tub at the back area which kids like well enough. For families, Indian Springs is what you want (unfortunately, they were full on this trip).

Plussat: Staff was excellent. Facilities fine.

Miinukset: The maintenance of the room was poor: A/C went out and had to call staff. Door jammed and they had to come and tighten the hinges, the return air vent just fell open and a screw dropped out in the middle of us watching TV. The TV system does not work and few channels, not even HBO.

Plussat: The food, pool and service. I do have to say however, there could have been better service in the loop area. There were times we couldn’t find towels or we had to walk in the restaurant to order food or drinks.

Miinukset: The bike chains were all rusted and about to crack.

Plussat: My first stay here and was very pleased. Helpful staff, beautiful grounds with lovely floral displays. Spa area well kept and at least during y stay not very crowded. Housekeeping does excellent work Overall a nice stay for adults and have already made a new reservation.

Plussat: Beautiful landscaping & multiple comfortable seating outdoor areas. Nice grilling area. Amazingly friendly & helpful staff.

Plussat: Location is convenient to town

Miinukset: The indoor spa pool steps were so slimy that I slipped as I entered the water and hit my head on the pool's cement edge. I notified maintenance and spoke to the front desk and asked to speak with the owner. We checked out early the next day because I felt the facility was unsafe. When I asked to speak with the owner she was unavailable and I expressed concern that the pool remained open because someone else could be more seriously injured. I had a bump on my head and sore neck for the next few days which ruined the remainder of our vacation.

Plussat: Great location, nice facility, the spa on the premises is also wonderful. You can leave the car in the parking lot and have a relaxing experience, either in the pool, walking through the town, read, have a chat or just chill in the garden.

Miinukset: The bed was a little too hard for me.

Plussat: My stay at Roman Spa Inn was super relaxing. Thank you staff for always making my visit memorial. Roma Spa Inn “Rocks”

Miinukset: No breakfast

Plussat: The hotel is really close to a variety of great restaurants, and on Saturdays, the Farmer's market is just opposite. The interesting museum is also opposite. The pool and large hot tub are warm mineral water and so relaxing! There are plenty of areas to sit outside with a bottle of wine and enjoy the ambience and beautiful flowers.

Miinukset: The air conditioning unit was REALLY loud and woke me up during the night

Plussat: I love this place--it's unpretentious, immaculate, friendly, and comfortable.

Miinukset: Our toilet ran??

Plussat: Very disappointed not what I expected

Miinukset: Customer service

Plussat: The spa was nice. The spa service was excellent. Massage therapist didn’t talk unless she had to ask a question or give direction, which I like. There to relax not for conversation.

Miinukset: The fact that we can back to the room from the pool to find a beetle bug in the bath tub. Since I do not do bugs, my roommate had to get a paper cup and when it crawled inside put a paper plate over it and ushered it back outside.

Plussat: The Roman Spa is peaceful, with beautiful grounds. We enjoyed the outdoor couches by the pool, a perfect place to relax and read. We brought our bikes and the staff was very kind to keep them in the garage. We appreciated the convenience.