Chattanooga hotellit lähellä Chattanooga Regional History Museum

Plussat: Everything was outstanding. Friendly and helpful staff. Clean room and facilities. Would certainly stay again.

Plussat: The front desk staff are amazing!!! The hotel itself is absolutely stunning!! We wanted to bring the bed home with us it was so comfortable!

Plussat: Old style hotel but completely renovated and very nice.

Miinukset: No. It was great

Plussat: The breakfast was really good the first day the second day the potatoes were kind of crispy and burnt

Miinukset: I love the hotel because of the history it was absolutely beautiful and peaceful

Plussat: The nostalgic feel. The beautiful paintings and décor. The music in the halls.

Miinukset: No

Plussat: The history and the property it self. So beautiful! Will be back for future stays

Miinukset: Nothing

Plussat: Classic quality

Miinukset: No

Plussat: Beautiful hotel

Miinukset: Not many soda machines long walk

Plussat: It was very exquisite. Marble floors. Double door bathroom. Very comfy beds.

Miinukset: Cleaning service started off great until me and my wife got woke up by housekeeping and we asked them to come back at 1 because we had to get ready for work. Me and the wife stepped outside to smoke and when we came back she was cleaning our room. Then she didn’t come to clean our room the rest of our stay and left our clean towels in a bag outside our door. It’s located downtown so watch your back for the homeless. It’s bad in that area.

Plussat: It had a really neat atmosphere

Miinukset: I wish we would have known the pool was closed

Plussat: Everything else !!!

Miinukset: I got charged double the second time I stayed !

Plussat: Best service ever! Amazing staff!! Amazing deal! Amazing Room!

Miinukset: Not a thing! Perfect!

Plussat: The hotel is beautiful, clean, and the staff very friendly. However there are charges that you don’t know about when you book. We were charged for parking. Also they charged our card twice and weren’t very helpful when I called to try and get it fixed. Their only solution was to just wait and see if our money came back to us. I wouldn’t stay again for this reason.

Miinukset: They charged my card twice. Once upon checkout and again four days later.

Plussat: The staff was friendly and the room was clean

Miinukset: I thought I was getting a room with a view of the river, but I didn’t and they said that all of those rooms were taken. We wound up with a queen bed instead of a king. Not sure why. Due to the Covid the pool and hot tub was closed and the they didn’t have the big hot breakfast. They didn’t tell you that when you are booking and that is why we booked there for the pool and breakfast.

Plussat: Beautiful view of the river. Very nice room, and great place all around.

Plussat: Waterfront view

Plussat: It is new.

Miinukset: Furnishing looked very cheap. The smallest swimming pool I have ever seen at at hotel. Eight dollars to park. Within a mile there is several hotels in the same price range that is much better. Stayed at several Marriots this was by far the worst.

Plussat: Cleaning and friendly staff

Plussat: Everything was very clean, well kept, quiet, and extremely friendly staff.

Plussat: The location on the river was perfect and convenient to all the attractions we visited. The staff was amazing and very helpful.

Miinukset: I did not like the sliding door to the bathroom as it did not lock. The suite sleeps up to 6 and we had our kids that kept wanting to play with the door or open with someone in there. It was handicap accessible so I understood from that point.

Plussat: I was not able to enjoy the breakfast due to precautionary measures. The room was nice and spacious.

Miinukset: There wasn't too many things I didn't enjoy. My room keep stopping like twice, but that was about it.

Plussat: I like the room size, the restaurant on the property and I loved the bathroom. My family and I will definitely come back!!!

Miinukset: I didn’t like the breakfast. I went down about 8:40 and there wasn’t much of a selection. I overheard one of the guest ask the front desk agent if she was gonna put anymore food out and she said no. Kinda disappointed.

Plussat: The staff was friendly and extremely helpful. We booked a last minute trip so we didn’t have any extra clothes or essentials with us so they recommended places to find bathing suits and comfortable clothes for biking. We cannot wait to stay here again due to the staff, the amenities, and the VIEW. I have never stayed in a hotel where I have wanted to give them this much praise so thank you, Springhill, for making our trip better.

Plussat: We stayed in a large king suite with a generous balcony overlooking the river and mountains . The room was beautifully decorated. The riverwalk was right behind the hotel with an easy walk to downtown Chattanooga. Views from the balcony along with other windows in the bedroom also looking out to the river. Romantic, comfortable escape! Looking forward to returning!

Miinukset: Nothing!

Plussat: The design and classiness of the hotel was absolutely wonderful. Very peaceful and we were able to relax during our stay!

Miinukset: No

Plussat: The location was very convenient and the staff was great.

Miinukset: The room was very small and dirty, and only one elevator was in service.

Plussat: Room was small but well appointed and comfortable.

Miinukset: The breakfast was very expensive and service was very slow.

Plussat: Great location, inexpensive, plenty of pillows

Miinukset: Charge for parking

Plussat: Everything

Miinukset: N/a

Plussat: The door and shuttle staff were great! Very personable and gave suggestions on places to visit.

Miinukset: The bathroom door opened weirdly into the actual room. Would be better to have a barn or pocket door.

Plussat: Everything

Miinukset: Walls are very thin, I heard everything the people were saying next to me.

Plussat: Excellent location for several restaurants but quite a hike to the river.

Miinukset: For a hotel that wasn’t full, I feel the guests could have been spread out a little better to give more privacy and space.

Plussat: Nice people clean room everything was clean

Miinukset: Their were a few problems nothing mayjor

Plussat: Wonderful location

Miinukset: Bring your own pillows. 4 on the bed and had to stack all of them but still went flat.

Plussat: Cleanliness

Miinukset: The scent/air freshener when entering the front doors was quite heavy and strong for my taste but no one else seems put off by it.

Plussat: Perfect location

Miinukset: Staff were wonderful and helped in every way possible

Plussat: The location was good and the room was quiet.

Miinukset: I felt that the room could be more updated- the bathroom was old and it had a distinct "stale" smell.

Miinukset: People who apparently lived there drunk loud and verbally abusive to their children in the courtyard. Their kids later were diving interested the hospital tub where we were relaxing. Prank calls being made TO our room all hour of the night . No juice or coffee at FREE HOT breakfast advertised and only consisted of cereal oatmeal and yogurt. Thermostats didn't work in room either

Plussat: The facilities were clean and neat. Room was clean and comfortable. Staff was friendly.

Miinukset: The pool area had way too many rowdy people in it. I had to go to the front desk about it. So that was unenjoyable.

Plussat: It is just polished and we'll managed and you see it.

Miinukset: Location is different, not bad, just the front door has no driveway it opens to an active street but their parking lot is gated and large so it balances.

Plussat: The room was super clean, breakfast was delicious, and the pool was perfect for the kids.

Miinukset: Everything was great.

Plussat: Location, and breakfast choices were decent

Miinukset: The dog smell in the rooms/hallway and the musty, humid air conditioner in the rooms that never made the room feel like it was a comfortable temperature. Tile & cabinetry in the room is very outdated and cheap looking for the price point at this hotel.

Plussat: Social hour - free food and wine!

Miinukset: No, it was all good.

Plussat: Location

Miinukset: The surfaces in the room were not clean. I was actually in 2 rooms

Plussat: Extremely helpful and friendly front desk attendant. Good location, easy parking.

Miinukset: In our room there is a small closet right by the bed that had some sort of noise-making appliance in it that was running all night. In the middle of the night, there was an additional sound like compressed air on and off that was disruptive to my sleep.

Plussat: The staff was more than helpful, breakfast was awesome! Would definitely stay again....

Plussat: Everything was awesome. Bed was soft. Food was good.

Miinukset: N.a

Plussat: Location. Easy access to the start line for the 1/2 marathon. Clean rooms Great staff They upgraded my room on this trip. It was a great surprise. Thank you!!!

Miinukset: Nothing

Plussat: Staff was friendly.

Miinukset: I had to swap rooms because my door would not lock. Bottled water was too expensive.

Plussat: Location was great

Miinukset: Ketchup on walls Sink drain slow to drain Won't stay there again, inconvenient parking...!

Plussat: Friendly Staff, Nice Size Room, Received an Upgrade Since They Were Not Too Full. Needed Room Key to Get Into Hotel as a Social Distance Measure.

Miinukset: No; am staying there again this week.

Plussat: Great location

Plussat: It was convenient to my business location

Plussat: Location was prime and breakfast was very good.

Plussat: Nothing it was honestly a bad start and was a bunch of bs.

Miinukset: The pool closed 2 hours early and the gym was closed and they didn’t tell me before I spent all this money on this hotel if I had known this I would have stayed some where else....

Plussat: Just excellent guess services. My family from Raleigh NC had to come here because my nephew’s mother passed and also his Uncle they passed one day apart from illinesses of cancer

Miinukset: Ac thermostat not working for hours I return to room ac is on and would not turn off The room was 80degrees

Plussat: The staff and location

Miinukset: The ceiling in the bathroom had some bad patchwork due to the shower head leak and the shower curtain was very moldy.

Plussat: The location is outstanding. Right in the middle of everything in Chattanooga.

Miinukset: Our room had an ant problem. We also had to visit the front desk several times to get our room keys to work. And we realize the coronavirus has impacted many things but to only have one container of coffee available and no half & half or other creamers available was pretty tacky.

Plussat: The location is perfect for exploring downtown Chattanooga.

Miinukset: First, this site charged us $40 more than the hotel’s nightly rate. That’s my bad for using booking.com and not calling them myself. Second the staff was unknowledgeable about parking, free breakfast and other hotel “includeds”. The shower was cracked and moldy, the jacuzzi tub filthy, the bed was advertised as King sized and was definitely not (we sleep on one every night). The pool was advertised as heated....the room was heated and suffocating, the water was cold, and there was an ear-piercing alarm sound coming from the control room and the man at the front desk said he couldn’t fix it. When we pulled out the couch for my daughter to sleep on there was a smelly and ancient appearing bare mattress. When I called the front desk the same attendant said, “oh yeah I forgot about that” and abruptly delivered 2 sheets to us...no pillow, no blankets. Look, all of this I would expect and accept from a Super 8. But I chose a 4.5 star hotel, a TWO HUNDRED DOLLAR hotel, for a nice family weekend. And to top it off, the desk manager told us she was sorry about the room and amenities not being up to standards and would refund us, BUT SHE CAN NOT because we booked with you. This feels like robbery. You’ve robbed us. I fully expect someone to contact us and offer a resolution.