Cozumel hotellit lähellä Playa del Carmen Ferry

Plussat: The staff was super friendly and there was a lovely tranquil vibe to the place. They also set us up with a great dive instructor for my family to get SCUBA certified. Enclosed parking and a nice enclosed area for my dog to explore.

Plussat: Villas El Encanto Cozumel is a peaceful place we here you can feel at home. The location is perfect and I loved the fact of getting a bike to go around the island. It is very clean, staff is amazingly nice and the place is just perfect to relax. Thank you so much!

Plussat: Very comfortable beds, tranquil surroundings.

Plussat: What a wonderful stay! All staff was so welcoming and accomodating, they took such good care of us and especially the baby. The garden is gorgeous, well kept and lush, the seating area is very cozy and the pool was clean and at perfect temperature. The place feels very safe and it was no problem to walk around the neighborhood, everywhere we met a smiling face. Muchissimas gracias por todo!

Miinukset: Nothing! Everything was perfect!

Plussat: Beautiful, quite villas. Garden and pool area is really nice. Rooms were comfortable, but also classy. Comfortable beds. Peacock was cool. We had the private pool which was great to come back to late night. Some activity going on to keep it from being lonely, but absolutely not crowded at all. Not a lot of units so you do have neighbors, but only a few. People were at the pool most days, but always had room and lots of pool chairs. Really pretty, well kept grounds. Clean rooms! Kitchen facilities looked very accommodating, but we didnt take advantage. A little walk to most restaurants, but we enjoyed that. Only 10-20 min.

Miinukset: Just a little expensive, but worth it for such a nice property

Plussat: Wonderful property with a lush garden in a calm surrounding, however in walking distance to downtown. Room was spacious, very clean and comfy. All in a great value for money!

Plussat: Great location close to downtown, but in a quiet, residential area. Super staff. Very pretty property. Good privacy.

Miinukset: The chairs could have been more comfortable

Plussat: Good location to walk to super market and town.

Miinukset: In the unit I stayed in, the curtains on the sliding door could be darker and cover the entired window for privacy.

Plussat: This is a fantastic place to stay in Cozumel, amazing location (out of the busy centre but walking distance), great facilities (swimming pools and free use of bikes was a winner), and also super friendly and helpful staff who couldn't do enough to make the stay as good as it could be.

Miinukset: There were some noisy guests staying but this wasn't their fault!

Plussat: I loved the checkout, and another positive thing I can mention is that they were very fair about few things in few rooms that people from our group forgot.

Miinukset: HOSPITALITY of the OWNER!! Wi-Fi (barely working) Ants are all over the rooms and went in my bags and even in equipment (Laptop, Mouse,...) No actual Glass on windows, only grills and mosquito net There was snake found in the yard Owner's peacock is unbearably loud at night Owner's dogs will come every time you eat (there are 3 of them) and start taking food even from the table First night we didn't have hot water in the shower Yard is paved with gravel which kills luggage wheels Rooms are extremely dark, old furniture, old beds Long story short, We had a group of 27 people staying as part of team building and Seminar in Cozumel. Us being in the same branch of business as hotel we stayed in, it was a shock to us when the lady owner (Anna) came about an issue with payment she thought we had, she came yelling at us with highly offensive words. While we "confused guest" were asking about the reason for that kind of treatment and were trying to understand what was it all about, communication was rather one way, from the owner towards guests, repeating the same offensive words that I don't want to mention all here. However, when owner realized that she was wrong, there was still no apology but rather the statement, "you will never stay here again." While owner's son Martin was very professional and helpful, we only had chance to see him for a brief while. there Everything was handled by rude and unethical Mrs. Anna that owns the place. I really needed to write this review as I don't want other people to feel uncomfortable as we did and aside from very bad attitude from the owner's side, many things are not fitting in this place and you might like it only if you are a naturalist. I stayed couple more times there before this and never had any issues but during these past few days I realized that this place is not handled by professionals and you can easily end up in a situation to find yourself rather on a street.

Plussat: Villas El Encanto's staff are extremely kind, starting with the handmade welcome gift. You feel like family. Rooms are in one of six private or 2-3 suite villas on the lush gated grounds, along with the owners' home, eleven friendly dogs (usually in the back yard), and a resident peacock. We stayed in both the one-bedroom apartment with its own kitchen, and the private pool deluxe suite. Both were well appointed and comfortable; beds are restfully firm with a variety of pillow types. The one-bedroom apartment kitchen is stocked, including all kitchen needs - even a little cooler for a day at the beach. Birds are plentiful - as birdwatchers, we saw at least a dozen new species on the grounds alone including the endemic Cozumel Emerald. Flowering trees attract warblers and bananaquits. Local parrots visit briefly twice a day. Both the main and private pools are unheated but comfortable for a dip, at 5 feet maximum depth. Location is good - far enough from the busy area to be quiet at night, but close to the water and some nice restaurants. We walked most places within 30 minutes, and for ice, hot tortillas, or anything you forgot to bring with you, the Chedraui supermarket is just three blocks away (use the Mexican ATMs there for a lower withdrawal fee). The local tourism economy runs mostly on cash, but Villas accepts credit no problem. They can arrange for taxi to pick up and even local rental cars or dune buggies to be delivered to the door. Cleaning staff do a phenomenal job. The Palapa and its plentiful hammocks are oh-so-comfortable! Like us, you won't want to leave.

Miinukset: We didn't have anything we disliked enough to spoil our stay. Construction on two of the villas did make daytime noise but not before 9 am. Here are a few useful tips for travelers however. Hot water can take a minute of running the tap - lesson learned: leave the shower temperature in the private pool deluxe suite on warm while running the tap if not sure which side is hot the first day. We left it running on cold and wrongly convinced ourselves there was no hot water. :) Birds in the morning can be loud, though we enjoyed them, and louvered windows don't fully block outdoor sounds. The one bedroom apartment's kitchen area is quite narrow but sufficient; the private pool deluxe suite has a shared kitchen. First-floor rooms should expect a few ants, but it's a tropical paradise at your doorstep after all. The private pool is semi-private; it is visible from part of the grounds (though not where people usually are). Safes are provided in every room but vary in size; the safe in the one-bedroom apartment with kitchen would not hold even a large tablet, for instance, but the deluxe suite's safe would hold a small laptop.

Plussat: Secluded secure, private location, close to shopping,and grocery. Less than a mile from ferry/main square. Perfect for someone wanting to avoid the beach resorts or for people who wants privacy. (Apartment) Very quaint, clean, basic rooms with large shower and purified water system. AC worked very well. Very friendly owners/staff. Private parking if needed. Lush grounds with bamboo and tropical plants. Peacocks were an added surprise. If renting the apartments, you should like dogs, as they will visit you often. The other rooms are secluded and the dogs do not have access. I enjoyed them. The dogs are also the security/alarm system and will bark at passers by. Overall great place if looking for clean secure friendly atmosphere in a secluded location, close to shopping and ferry service. Taxi to shopping area only 40 pesos or 15 minute walk.

Miinukset: Nothing, it was perfect for what I wanted and other positive reviews were accurate. No surprise let downs. Perfect for people who want an affordable, clean secure room in a lovely tropical setting.

Plussat: Location.

Miinukset: To much noise, staff not welcoming, room with no windows and light .everything looks extremely sad and old

Plussat: Rooms confortables and clean!

Miinukset: Breakfast is served in other hotel

Plussat: Great location. it was missing some amenities to make it excellent. I was pleased with what I paid.

Plussat: Every thing was really nice and comfortable

Miinukset: The information in the page is not accurate the phone number nobody answer and there's not feedback

Miinukset: No ice on property Breakfast served i. Other hotel blocks away

Plussat: Located so close to the plaza and yet set back off the street enough so that we were not bothered by any of the noise from all the hustle and bustle. Loved walking under the canapy of beautiful flowers to get to the lobby entrance. Coffee in the lobby early in the morning and the amazing breakfast at their sister hotel. Large thick towels. Good wifi.

Plussat: suites colonial is in the historic centre of Cozumel, so it’s very easy to reach bar, restaurants and the ferry station by walk (5-10 minutes). Very good breakfast buffet located in an hotel partner, 5 minutes walking. Good value for the price

Plussat: Nice hospitality, no window in the room, good breakfast in a nearby hotel, good AC. Nothing more.

Miinukset: No window in the room, not much facilities in the hotel.

Plussat: Positives: Nice big spacious rooms, very clean, comfortable beds, a couple of English speaking channels on the TV, breakfast buffet was excellent, air conditioner will freeze you out of the room if you let it. Close to the town center which can be fun at night.

Miinukset: Negatives: Music from a bar played one night till about midnight, but thankfully stopped by midnight. Short walk to another hotel to get the breakfast buffet, but it is a nice walk. Pool is at the other hotel also, but it is a very small balcony pool and not worth using. No local access to the beach, but a short drive gets you to many beaches.

Plussat: People were lovely, Jaime made me feel more like family than someone at the hotel for a business trip. Great vibe, location, clean, comfortable and a great price.

Miinukset: Would have liked a gym..

Miinukset: Recepción not nice like they supposed to be.

Plussat: Good ac in room. Good price. Only $10usd to check in early (11am).

Miinukset: Open air lobby and restaurant (no ac). Room key didn't work the first time.

Plussat: Comfortable hotel conveniently located in downtown. Room was nice and always made up perfectly every morning. The breakfast buffet was awesome too! Definitely will stay there again!

Miinukset: Can't think of anything I disliked.

Plussat: Everyone is great in this place

Miinukset: Great customer service They upgrade our siute for our honeymoon

Plussat: The room was very comfortable, clean and large. The location is great being close to the ferry wharf, shops and restaurants. Breakfast was lovely (great omelettes). Theres also a 7 Eleven store right next door.

Miinukset: Nothing much at all. The pool is small but very welcome after being out and about on the hot days.

Plussat: Would have been excellent but WiFi not working.

Plussat: I liked everything that comes within this facility. The bathroom was quite magnificent.

Miinukset: Nothing

Plussat: Very big and comfortable room. We had a king size bed as we asked in advance. The breakfast is very rich, every one can find what he likes.

Plussat: Good location, very limited help with anything. Staff just so-so. We had dives and had to leave early, they did pack us a lunch, but very scant.

Plussat: Our bungalow is exactly as described, private and perfect for 2! Hammocks a plunge pool a palapa and a nearly private beach what more could you want? Spotless upon arrival and met with a smile from Anna who could not have been nicer. You will see Alfredo working around property during your stay so be sure to say hello he is very nice and friendly as well but almost invisible if you dont...hes like a ninja, lol. All in all...cant wait to come back with the kids next time!!!

Miinukset: Bed was way more firm than we are used to but was NOT uncomfortable. We both slept well. Also, there is an outdoor area with a wet bar that if it had a grill or an outdoor cooktop would be perfect! A 2nd Palapa would be good as well for multiple people staying at same time...there is actually room for 3. These are only suggestions as we loved everything!

Plussat: breakfast is great

Plussat: Good location. Very comfortable king size bed. Wi-fi worked well.

Miinukset: Nothing to complain about

Plussat: Sitting on the veranda in early morning watching the cruise ships coming in as I enjoy a continental breakfast.

Miinukset: Where was some street noise but, almost went away by 9 pm. No chair or comfortable place to sit in the room.

Plussat: Wonderful location and staff.

Miinukset: The room could use more lights.

Plussat: Nice hotel in a very good location. I paid the few exra Pesso's to have a sea view well worth it

Miinukset: A means of making yourself a hot drink would have been nice

Plussat: Location View Size of the room Staff Comfort of bed Great value for money

Miinukset: Just a tad noisy with the road but nothing serious. Pool is not very attractive but still ok

Plussat: Showers were very hot and had good pressure. Aircondioner worked well.

Miinukset: Bed was very hard. Woke up feeling sore and stiff.

Plussat: The closeness to the ferry terminal where I arrived in Cozumel. The hotel is right across the street from the ocean.

Miinukset: Staff tried to sell me a tour for an archeological site I wanted to see. They said I couldn't go alone and had to book a tour. They were going to charge me up to $100 U.S. I went there myself and paid $10 U.S. They said the room included a continental breakfast brought up to my room, they never provided it. They said I could ask for another complimentary bottled water and when I did, they said I should bring down the empty first bottle and they would fill it. I imagine it would be with tap water. I did not find the staff to be very accommodating.

Plussat: The location of the hotel is great. It is clean and the bed was super comfortable. Close to the ferry port and within walking distance of many restaurants. The sea view rooms are amazing. The staff was great and we really enjoyed our stay there. The hotel does not offer breakfast, but they bring you a tray with coffee, juice and some pastries every morning, which I thought was a nice touch.

Miinukset: We requested an extra pillow (there were only 3 in the room) but it was not available and there are no pool / beach towels available. These were not really big issues, just a heads up.

Plussat: Great friendly staff, large comfortable room. Location right opposite seafront, with balcony, which was perfect for me but might be a bit noisy for light sleeper.

Miinukset: Only downside was continental breakfast—was OK and as advertised, but wish a heartier fare was on offer.

Plussat: Rooms were very clean.

Miinukset: Facility is older, but not bad. Good value and excellent location

Miinukset: In the middle of the night someone entered my room!! He claimed the room was registered as empty and he saw lights so he entered to check. In addition, at 7 am they started to knock super hard on the floor to fix the stairs. 7 am in the hotel, 10 meters from my room. DO NOT RECOMMEND

Plussat: Vista del Mar is conveniently located close to the centre of town and the ferry, meaning it is easy access to many bars and restaurants. The room was spacious and the bed comfortable.

Miinukset: When I checked in, the guy helping me to my room was very nice and told me he could arrange breakfast for me early (6.30am) as I was diving the duration of my stay in Cozumel, which meant a 6.45am taxi every morning (the hotel is not convenient to most dive operators so consider this when booking accommodation and diving). The first morning of diving, the security guard at reception told me I couldn’t have any coffee or breakfast as they didn’t serve until 7. When I showed him the note that had been written about my early request, he argued that the date was the previous day, not today (why would I request breakfast at 6.45am the morning BEFORE I arrive?!). I was really annoyed, but I can let these things go as a misunderstanding. However, on my first day as I was leaving the hotel mid-afternoon to explore the town, the guy who helped me to my room made an advance at me by approaching me and trying to touch my face, saying I had something on my chin (which I didn’t). As a single female travelling alone, these sort of advances are horrible, particularly as I use the hotel as a safe place and trust the people there to help me if I need any. It was really inappropriate, and even though the hotel was comfortable and clean, I won’t stay there again because of this.

Plussat: Location

Miinukset: Charged more than it was mentioned in the Booking.com confirmation

Plussat: Location, cleanliness, comfortable beds and included breakfast.

Plussat: Hinta-laatu-suhteelta erinomainen hotelli! Uima-allas kiva ja isompi kuin miltä kuvassa näyttää. Tämän hintaluokan hotelliksi todella hyvä, myös aamiainen oli runsas.

Plussat: Loved the location, having the roof top pool was amazing. The views were beautiful. The beds were comfortable and shower was amazing.

Miinukset: The pool was quite often taken over by loud guests, who had music playing loudly which didn’t make the experience of using the pool very inviting.

Plussat: Breakfast was good although I would suggest that dairy products such as milk and yoghurt are offered with something to keep them chilled in such a warm climate, and non-air conditioned dining area. The rooftop pool is perfect for a late day cooling off and plenty of loungers around to relax and enjoy the evening air Also it is a good location - quiet street and barely a block from the ferry terminal

Miinukset: I had to change rooms due to suspect plumbing - they did this without any problem but on changing I realised how noisy the aircon in the original room had been; had it not been for the plumbing I might have assumed that the noise was 'normal' Also didn't like the noise coming from a bar close by; Wet Wendy's. This is not the fault of the hotel and fortunately the noise stops by 11:00pm but while the so called band was playing, it was pretty bad.

Plussat: Didn't try breakfast/location was perfect

Miinukset: N/A

Plussat: The breakfast was very good. They will make you an omelet with what you want in it.

Miinukset: I can’t think of anything I didn’t like.

Plussat: The bed was so comfortable.

Plussat: I think great hotel for the value. We stayed 4 nights with 2 children, all was perfect. Comfy beds, staff and breakfast.

Plussat: Uima-allas katolla

Miinukset: Kadulta kuului kova meteli illalla

Plussat: Breakfast is decent Great value for the price in Cozumel.

Plussat: I absolutely loved all the new stuff on the roof. The tables and chairs and new shower are amazing. Breakfast by the pool was so good. The new bed and linens were so comfortable. Thank you so much once again I can’t wait to come back!!

Plussat: The staff here are phenomenal. Cornelio and Alejandro, our servers at breakfast greeted us each morning with big smiles and excellent service. Alberto worked hard poolside to ensure we always had what we needed. Libia at the front desk was so happy to give me little Spanish lessons - such a sweetie. Our housekeeper, wish I knew her name, left cute little towel animals and hibiscus flowers everyday.

Plussat: Breakfast was good. Enough choices to satisfy me. The location was great, very centrally located just under the street to get to the beach. I really liked the beach area. There was enough shade, chairs and the snorkeling was very good.

Miinukset: The facility seems like it has been neglected lately. I had to go to the restaurant to get ice. Very limited selection of food, I only got breakfast not the all inclusive. Probably would have enjoyed more if I had. I lost my glasses and the staff was not very helpful.

Plussat: Nice and clean room, breakfast, great beach for snorkeling

Miinukset: No wifi on beach, old and noisy air conditioning

Plussat: Wonderful staff,food was great,nice pools,beach front was awesome,great for snorkeling, very cly

Miinukset: Was very satisfied

Plussat: Across the road from the hotel at the dive centre there's a great place to snorkel! Movie night down at the pool was good.

Miinukset: Thought it was on the water side of the road but it's actually across the road in a separate resort from the place where the beach is. Felt old and not well kept, very exoensive for the state of the place.. definately not 4 star quality! Maybe 3? No fridge in room. Breakfast was not very nice, mouldy tasting bread. A far walk from town, especially in the heat. Laundry service ruined my clothes, although when I complained they did compensate me a little.

Plussat: The attentive and helpful staff. Very friendly and welcoming.

Miinukset: It is a bit outdated. The rooms are mostly clean but not as I would like. Walls are stained and dirty. Walls, doors, need to be cleaned and possibly disinfected.

Plussat: Location

Miinukset: The food is not good.

Plussat: Good food and kind staff

Miinukset: WiFi didn’t extend to rooms but did to balconies

Plussat: We stayed here for 6 nights in the all-inclusive package and it was well worth our money. The food is tasty and it does vary slightly each day/night. There is an abundance of drinks and snacks to choose from. We particularly loved the service. All the service staff were exceptionally mindful and kind. The property has plenty of seats around the pool and some more on the ocean front (which almost no one was using!). It was easy to book tours at the desk and use the free bicycles to go into town. We really enjoyed our stay here and I would recommend it to anyone on a budget :).

Plussat: It exceeded my expectations. The pool area was very clean and nicely maintained.

Miinukset: The shower could use an upgrade.

Plussat: I love the pool and the Jacuzzi is super hot and kid free. I love the access to the beach, however, I hated having to walk in the tunnel or to cross the street to get there. I loved the taxis right at the door. I liked the hanging racks on the balcony for your snorkel gear and bathing suits. I like that you can book anything you need at a desk in the lobby. Cars, scooters, excursions and there is an ATM in the lobby BUT - they charge a HUGE fee to use it. I got out $400.00 and had to pay $28.00 to do it.

Miinukset: I hated that you could NOT get internet in the rooms so to work I had to go to the lobby which is open air and not air conditioned. I don't speak Spanish so I wanted to watch NETFLIX In the room - well FORGET THAT. I HATED the food. How many ways can we serve hot dogs and other crappy food. It was GROSS!!! And I was not the only one, EVERYONE we talked to there said the same thing. The shows were cheesy and TOO MANY mosquitoes. The bartenders (if you want to call them that) don't know how to make a frozen drink to save their lives and to get ICE you have to walk all the way to the snack bar by the pool. They have free bikes but you can only use them from 8 to 5 (the hottest hours of the day). It just wasn't very comfortable there. I also hated that the lights on the balconies stay on until 10 pm. Then, they go out at 10 and no way to turn them back on. I felt a little like I was in prison.

Plussat: The pool, the activities and the team that made it fun for my 10 year old son.

Miinukset: I know Cozumel well and know that this isn't a fancy place..which is totally fine we don't mind that. However, the door jamb of our room wasn't entirely attached to the wall which housed it. They might want to do some basic updates when they can.