Warwick Denver

The room decor, size, and balcony. Although, smoking at hotel was not allowed.

The rooftop pool was closed and no notification of such closure upon check-in. We specifically chose the hotel because of the rooftop pool and paid the resort fee but had no access to the pool.

Our anniversary, ordered special wine, did not receive it

Comfortable bed, modern room.

Picked this location due to balcony in downtown area. They extend their no smoking policy to the balcony as well which was not expected. This is why we like balconies! I even overheard staff on phone telling a potential customer specifically asking about a balcony that they did have balconies but not mention this to them. I feel they should mention this policy as many smokers seek out a balcony so they can use it for this! Bathroom was large but poorly set up and hard to regulate temperature in shower. Room was also large-large enough for a loveseat or couch but only had 2 office like chairs. They were comfortable chairs but could have better utilized the space. Tv small for how far away the bed was from it. Elevators were slow-inconvenient for staying on a higher floor.