Hyatt Regency Denver At Colorado Conv Ct

Plussat: Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.

Everything was great.

Plussat: The check in was easy and took about 2 minutes. The hotel store was stocked with anything you at want or need. It was clean! So clean! The rooms, lobby, elevators, restrooms- very clean. Elevators were fast. Parking was a non issue with their parking garage. Center of everything in downtown Denver.

Miinukset: I only wish the pillows were more comfortable. They were fluffy and looked pretty but as soon as you lay your head on them they fell completely flat. I had to use the decorative pillow from the chair in our room to put behind my pillow so I had at least a little elevation. My husband had to roll his in half to sleep. The only other thing is that there was no microwave in our room so leftovers couldn't be eaten. Not that big of a deal but would've been nice.

Miinukset: They charge to use their business center. The shower curtain smelled awful when first checking in. Had to have staff replace. The main light when entering the room would only work sometimes.

Plussat: The bed was very comfortable and the accessible bathroom was roomy and well designed.

Miinukset: We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.

Great but very thin walls

Plussat: Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants

Miinukset: Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.

Great location and hotel but 6th floor is noisy

Plussat: Comfortable, clean, great location, electronic check in and check out.

Miinukset: The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.