The Brown Palace Hotel and Spa Autograph Collection

We loved the service!!! Everyone from Bellmen, concierge, to all of the wait staff in the restaurants and lobby service was superb!! The Lobby music was fun and relaxing and we laughed at the "Snoopy" dance! A beautiful building with such wonderful history.

The ceiling fan didn't work without a horrible squeal, the lights on the bed were out. The alarm clock was blinking and requested to have reset. The bathroom wasn't very clean, nor carpet. There was a pill on the floor, plastic pieces from a mans dress shirt on the carpet and other pieces of lint, etc., you could tell the carpet had not been vacuumed properly. Outside our room was the housekeeping closet, which the door had been left open many times during the day and evening, glasses in hallway not picked up, carpet in front of our room and hallway to elevator was never cleaned in the three nights we were there and housekeeping was very loud on Sunday morning in hallway.

location and history of the hotel itself

nothing

Champagn at check in

Cool room & bathroom, amazing atmosphere in hotel itself, great staff!

The character.

We asked for a two bed and got a one bed.