The staff was extremely rude, which was also brought to the aquarium and museum where 2 of Grand Harbors employees work. They were 2 of the main employees at grand harbor that treated me, my husband, and our 3 little ones absolutely horrible. Was not told the water park would be closed 2 of the 4 days we stayed.
Very friendly greeter at the door. Lots of information and suggestions.
Waterfront hotel with waterpark
Had a great deal on the room after booking short notice. Location was great, right in the river with walking trail in front. Restaurant was great place for dinner, beautiful patio.
Waterpark needs an update and not worth the extra $20. Our bathroom was also not clean. The floor was dirty and the cleaning staff left behind a dirty rag.
Great family place for kids. Water park staff friendly and front desk friendly. Tony Roma's restaurant is a great place to eat.
Housekeeping does not come around early enough. We had left for morning 9am got back 300pm and room was dirty. Housekeeping knocked and wanted to clean and one of my kids had just started to nap. They asked if I just wanted new towels etc. In fairness they did comeback later to clean and did a nice job but why so late? The water park needs updating its fun but rust on some of the equipment. Pool floor in kiddie pool is coming up. I felt it needed work. They need a real coffee shop on campus.
Grand Harbor Resort and Waterpark offers easy access to a wide variety of activities and amenities in Dubuque, Iowa. This includes a fitness center, Midwestern cuisine, and an indoor waterpark for guests of all ages. The resort offers a free airport shuttle service for guests. Other complementary amenities include the daily local newspaper and WiFi throughout the hotel. Meetings and conferences may be held at one of the many business centers that Grand Harbor Resort has to offer. Guests can get some exercise during the day at the in-hotel fitness center. The fitness center is equipped with flat-screen television monitors, free weights, and cardio machines that overlook the scenic cityscape of Iowa. For additional fun, families can also splash and play at the indoor water park. From tubes and slides to waterspouts and rope ladders, kids can enjoy a whole day of fun. Adults can also relax in one of the resort's two giant whirlpools. Tony Roma's is the signature restaurant at Grand Harbor Resort, which offers a variety of steaks, salads, and pizzas. Birthday parties may be held here by reserving a party room in advance. Tony Roma's has received the "Best Place for Ribs" award for several consecutive years. Each room at Grand Harbor Resort includes a flat-screen TV, plush bedding, and views of either the Mississippi River or the city suburbs. Grand Harbor Resort and Waterpark takes luxury to the next level with a variety of in-hotel accommodations that can make a trip to Iowa a getaway to remember.
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