Fox Glacier hotellia

Plussat: Outlook and very friendly hostess

Plussat: Beautiful property with lovely, cosy and comfortable rooms. Spectacular views of Mt Tasman and Mt Cook from our rooms. Lovely breakfast provided by Alannah and great recommendations to see Fox Glacier given the recent track damage.

Miinukset: We were under the impression we would receive drinks and nibbles upon arrival although nothing was communicated with us about this and therefore it wasn't received. Close to where a lot of helicopters depart/arrive for tours so a bit noisy during the day.

Plussat: Great welcome by the host with a cuppa,a map and helpful advice about local attractions. Lovely warm home and spacious room.

Miinukset: Nothing

Plussat: Allanah, our host, was very helpful and fixed us a great breakfast.

Miinukset: The sink in the bathroom had separate hot and cold water faucets, and the hot water was very hot. It made it difficult to get a handful of warm water to wash your face or hands.

Plussat: Lovely big room and bathroom

Miinukset: Thought breakfast could have been better for the price. More options continental and especially cooked.

Plussat: Really homelike vibe and super comfortable bed. The location is very peaceful and host is really knowledgeable about the area. Breakfast was great too!

Miinukset: The walls were a bit thin so we could hear other guests talking in the night.

Plussat: Misty Peaks was a great location at Fox Glacier. The host is friendly and very helpful. We enjoyed our included breakfast before departure. We would highly recommend this property.

Miinukset: It's not so much a didn't like, but rather a suggestion to improve customers experience. It would have been nice to have a few more herbal tea options with our room tea/coffee service and a 2 person coffee plunger with plunger coffee sachets.

Plussat: Great location, very helpful host, nice room and close to restaurants, walks and attractions nearby.

Miinukset: All good.

Plussat: We loved the warmth of the log fire. Our bedroom was warm and comfortable. Loved the chit chat with Allanah and other visitors and locals to the house.

Miinukset: Nothing!

Plussat: Very friendly and helpful Manager. Comfortable house with great views in quiet but convenient location

Plussat: The manager is really nice and friendly, hotel location superb near restaurants ans bars.

Plussat: Really comfortable stay. Large room and a big comfy bed. Everything was very clean and well maintained. Nice views outside. The owner was friendly and funny. Wish we had booked more nights here. Highly recommended.

Miinukset: Can't really think of anything negative to say.

Plussat: Good size. Loved the big bathroom. Comfy Bed. Good selection of shampoos etc.

Plussat: Great spot. Lovely view from the garden. Lots of space. Full kitchen. Walk to town. Short drive to Lake Matheson

Miinukset: Water went cold during shower. Came back about 1/2 hr. May have been Mother Nature as there was a frost.

Plussat: Great family accomodation for stays in fox glacier. Very comfortable.

Plussat: Rainforest Motel was situated in a good place for our stopover in Fox Glacier. There are a few places to eat and a small supermarket. The accommodation was warm and cosy with two good sized bedrooms.

Plussat: We really enjoyed our night here. Our unit was very clean had everything in it we needed. The shower was fantastic. Great location close to the cafes. The view was amazing. The owner was really friendly with lots of local knowledge. Defintely would recommend.

Plussat: The spaciousness. Scenery. Host. Quietness. The village. Price.

Miinukset: That we have to move on.

Plussat: Cosy

Miinukset: Dogs roaming around

Plussat: Location and size. Good water pressure for showers. Walking distance to tours and restaurants

Miinukset: Floors and dishes were not properly cleaned.

Plussat: Nice room, comfortable bed, near the ocean.

Miinukset: No muesli or fresh coffee (pump/perk) options in continental breakfast mix.

Plussat: The host was very nice and friendly, informed the places to go. Room is so big and warm, provided with electrical blanket. Kitchen equiped with inductuon stove and dining equipment. There is big n warm bathroom also. Definetely will stay there again in the future.

Miinukset: None

Plussat: Great location, staff and facilities. Comfy, clean and functional room.

Plussat: friendly customer service. clean facilities. close to Lake Matheson. lots of stars at night outside the accommodation!

Miinukset: nothing!:)

Plussat: The Electric blankets were a excellent touch for the cold winter nights.

Plussat: We're greeted then escorted to our room. Very good personal service. Room was warmed for our arrival. Room was spacious and fully equipped kitchen and bathroom. Lovely room, sky tv and overall a very comfortable stay.

Plussat: Great people! Best motel we stayed at during our whole trip!

Plussat: staff friendly.

Plussat: Good location to visit Fox Glacier. Good and friendly staff.

Miinukset: Nothing

Plussat: Excellent location. Very quick to get to the glacier viewpoint and lake Matheson. You can also walk to the glow worm forest walk. Our room was just what we needed. It was very clean and nicely presented. We even had a spa bath! The staff were very welcoming and efficient. I highly recommend staying here.

Miinukset: No negatives.

Plussat: The view, upgrade, hospitality and clean.

Miinukset: Light switch in bedroom a bit far away to reach.

Plussat: We did not have breakfast here. The weather was miserable so we moved on. However the staff were friendly and helpful and I would go there again.

Miinukset: The parking spaces were a bit skinny.

Plussat: Comfy bed, lovely hosts

Miinukset: We were in a disabled unit , wet floor shower seems to flood three quarters of the bathroom and your bathmat

Miinukset: Bed was very hard

Plussat: Fast internet and location

Miinukset: Toilet door has no lock

Plussat: Had great recommendations

Plussat: Staff were lovely. Especially Oscar. Room wasn’t huge but had everything you needed. Best shower!

Miinukset: The double story. We were on the bottom floor underneath a man who’s snore could wake the dead. Kept me up all night

Plussat: The owners were the most hospitable I’ve ever seen

Plussat: Glacier location and in town for restaurants in the evening.

Plussat: Location Friendly staff

Plussat: The hostess was extremely helpful regarding all information

Plussat: Hostess extremely helpful and welcoming. Close to all services

Miinukset: It rained whilst we stayed there so hard to see the glacier.

Plussat: Great clean rooms and friendly staff . Good position in the small town , easy walk to all the restaurants . I would highly recommend this chain of hotels in New Zealand .

Miinukset: Nothing bad to say .

Plussat: Very caring and cooperative staff. Made our stay memorable.

Plussat: Very comfortable, spacious accommodation, close to everything in town.

Plussat: Beautiful, clean room. Nicely decorated with antique furniture. Modern large bathroom. Lovely dining room with wonderful food. We were very well taken care of.....even during the 7.8 earthquake!!

Plussat: Location was good, close to everything but nice and quiet. Beds were comfortable, and the unit was warm. Just a small walk to town centre .

Miinukset: The lounge area was a little poky but warm

Plussat: Great stay, and popped next door for some dinner and receive a discount.

Miinukset: Nothing

Plussat: We had a pleasant stay.

Plussat: Lodge style rooms, very comfortable and extremely good value for money. Booked two rooms for four family members, cheaper than all other 2 bedroom apartments we stayed in Alpine region. Really comfortable beds, and given real milk for our tea

Miinukset: The weather - but hosts can only manage so much.

Plussat: Location is good. there is a bar next to the hotel. Staff is friendly.

Miinukset: The bath room is very cold.

Plussat: Nice location

Miinukset: The area

Plussat: It was the best room I have had for the price.

Miinukset: When I arrived , the office was locked. no staff in the office and no ring bell l had to go to survey around to find him. However, the room was great. There was car park in front of your room and easy to find.

Plussat: Breeze the pony was a hit!

Plussat: The room is so big and heater is very good.

Plussat: It was in a good location. The unit had everything we needed as a family. The shower was great.

Miinukset: The smell of smoke in the unit was overpowering and was the only reason we did not enjoy our stay here.

Plussat: Large rooms and very comfortable, very homely. Staff were excellent!

Plussat: Quiet, great view of mountains. Lovely hosts

Miinukset: Nothing

Plussat: Such a cosy, clean, modern and comfortable motel! Amazing location with stunning views. We stayed there with our kids and they loved the farm animals and pets. We would highly recommend this stay to anyone!!!

Miinukset: Nothing

Plussat: Nice and clean

Plussat: Great location!! friendly staff. Enjoyed the stay a lot.

Plussat: Comfortable and clean with a great view

Miinukset: Too far from shop/pub

Plussat: There was not much to like apart from the basic facilities that were provided

Miinukset: The bedroom and bathroom were not clean The carpets and bedsheets were filthy. It was not worth the price at all.

Plussat: Liked it as easy to locate, clean,,spacious.

Miinukset: No comment lije

Plussat: It was very clean. The view was beautiful. Person on reception was really friendly. Room was spacious. Heating was good.

Miinukset: Not enough milk. Toilet paper felt like it was rationed. There was black tape on the cord of the electric blanket. Water pressure in shower was poor. Decided not to wash my hair there and wait until the next place. Pillows were really hard.

Plussat: A well appointed studio room. Comfortable beds with clean facilities.

Plussat: The view of the mountains and the location. Very clean and the room was big.

Miinukset: N/a

Miinukset: The high window was open in bathroom ? Ventilation couldn't reach to close - the heater in bathroom had trip switch on it. I had shower in am . Faulty shower fixture hot then freezing then the heater went off wouldn't go back on .

Miinukset: Heater does not work and could not find fix it on the spot

Plussat: View

Miinukset: Shower was terrible. Either good pressure but freezing cold or dribbling and warm.

Plussat: We stayed in an Executive Double room. The room is clean, comfortable and provides great views. Continental breakfast was wonderful and very convenient. Laundry facilities are great - only $2 for wash and $4 dry. Heating is good and there's a heated towel rail in the bathroom. The location is good. Away from the main town area, but walkable and only a few mins drive.

Miinukset: We were under the impression the room had a kitchenette from the description, but it didn't really have cooking facilities.

Miinukset: Room is not older than the picture and the bathroom doesn't have heater. Feel really cold.

Plussat: The heater worked very well!

Miinukset: Only 2 pillows on a ?Queen sized bed which were both wafer thin. The couch was stained. The desk chair was stained. The room was in general not very clean.

Plussat: The location was good, short walking distance from the small town.

Miinukset: There were toenail clippings in the carpet, the pillow cases had a layer of dirt on them, there were black hairs on the sheets and doona cover, there was toothpaste spit on the mirror, the tiled floor was sticky and had not been mopped, there was food in the bed, there was grease all over the hot plate handles, the heater did not work. Along with this, the “customer service” was non-existent. The property stated that it was pay at property, however I was forced to pay beforehand. When we arrived, there was no one at reception, just a piece of A4 paper stuck to the locked door showing me and other guests where our rooms were - in Australia it is illegal to make it known to other guests where everyone is staying, not sure about NZ. When we called to complain, there was no answer, and to this day - about a week after our stay - I have not received a response via phone or email to the phone calls and emails I sent.

Plussat: Super comfortable bed, warm and cosy lodging. Clean and tidy. Great location. Beautiful mountain views.

Miinukset: Bathroom grout was a little tired and mouldy looking. Shower pressure was not good. Very little television reception.

Plussat: Close to town

Miinukset: We stayed here 2 years ago and it has gone downhill. There was no milk in the fridge and also bathroom has mould and the vent in the bathroom is covered in dust.

Plussat: Good hosts, clean & comfortable rooms and a short walk to local pubs & eateries.

Miinukset: The Motel was good, however the closure of the access to the Glacier seems to be having a negative effect on the township itself as everything seemed to be quiet, even during school holidays.

Plussat: Spacious room. Good WIFI, good location. Quiet.

Miinukset: Limited television stations. Only heating in bathroom was underfloor which didn't work. No one at office on arrival for 2pm check-in. Took 10 minutes for someone to arrive.

Plussat: Was such a relaxing atmosphere

Plussat: Superb staff, extremely friendly and knowledgeable about local attractions/places to visit/eat.

Plussat: Good size bathroom but with shower curtain over bath.

Miinukset: Apartment very small and dark not much cooking utensils and only a microwave kettle and toaster. Fridge like a freezer it froze everything.

Plussat: Close proximity to everything. Sally who checked us in was lovely and friendly. Good laundry facility with free powder. Heated floor and bath!! Lovely toiletries and comfy bed. Good kitchenette.

Miinukset: Nothing to report

Plussat: Staff friendly helpful and accommodating. Rooms very nice and clean. Location is good also. Would highly recommend.

Miinukset: Wi-Fi drops out.

Plussat: Great location to visit both glaciers Franz Joseph and Fox in one day. View overlooking the town houses and sheds ?

Miinukset: No air conditioning , cracked toilet seat ( Room 206) overall room condition and fixtures tired and worn unfortunately. Bottom line this is Not a Distinctive Boutique Hotel. An expensive $330 USD overnight stay on the must do Southern Route . Disappointed as the Booking.com site implies a very different experience. Staff were most helpful and welcoming making the visit neutral.

Plussat: The location was an easy walk to restaurants and the helicopter rides. Good breakfast and hospitable staff.

Miinukset: Hotel didn't return expensive equipment left in the room until 2 phone calls and 2 return trips. Wi-Fi was useless. Martin in particular was rude and did not return the items

Plussat: Freddie at reception was excellent

Miinukset: It is not a hotel it is no better than a motel breakfast only no dinner restaurant no bar

Plussat: Really friendly staff so helpful. Nice sized room and good facilities. Nice lounge with views of the sunset.

Miinukset: View from room a bit disappointing but views from corridor outside room good.

Plussat: Room size. Laundry facilities. Friendly, helpful reception staff.

Miinukset: Dirty toilet bowl. Poor breakfast. Unfriendly staff at breakfast.

Plussat: Great location and super staff - helped us out with providing a last minute dinner even though the kitchen was closed and we arrived late.

Plussat: Good location. Good sized room with good heater.

Miinukset: Shower was pathetic and water from taps was dirty. Lounge advertised on website was not user friendly - cold at night and how did you get a glass of wine when no one was around?

Plussat: The wisdom of the management about what to see and do - he was spot on

Miinukset: Nothing

Plussat: Good location

Miinukset: Very so so

Plussat: Location

Miinukset: Too small. Walls thin

Plussat: Room was clean and staff were helpful

Miinukset: Room was noisy- We could hear the bathrooms fans from rooms next door to us and doors closing. Could also hear people in the street early in the morning. The bed was very hard and uncomfortable.

Miinukset: Very noisy Was a stop for the tour buses. Do not stay here if you want a restful night

Miinukset: Tiny room, uncomfortable bed and overpriced. Only positive at all was the staff

Plussat: Nice and cosy room

Miinukset: The bathroom is a bit too small

Plussat: Accidentally ordered a room with two twin beds. We just rolled them together. Very comfortable room, great size. Bathroom was very clean and looked updated. The staff was very friendly.

Miinukset: The shower wouldn't hold the temperature.

Miinukset: Noisy backpacker hostel across the road from our room Noisy kitchen exhaust next to our room

Miinukset: Room was a little small for the price paid. Parking unless you need disabled parking of which there is an excess. Parking outside on the street

Plussat: Location excellent

Miinukset: Over priced for the quality and facilities provided. Noise from adjoining rooms

Plussat: A nice room to stay in.

Miinukset: Waiting a long time for breakfast, they were geared up for coach parties.

Plussat: the facilities were lovely. clean, spacious & modern. the restaurant was great. lovely meal. the staff were so friendly & helpful. they were also up to date on information on the area & surroundings.

Miinukset: nothing. loved the place

Plussat: Great wifi!

Miinukset: It’s somewhat oldish, I found the room cold and bathroom old. But I didn’t expect much more anyway.

Plussat: I loved the heritage style room, so much character, very comfortable and clean. The views from the balcony were breathtaking. The staff were lovely and the food was amazing.

Miinukset: Plastic undersheets on bed. No comfortable chair to sit in room

Plussat: Very comfortable clean bedroom.helpful staff. Food was good.

Miinukset: Hotel is a bit dated and worn.

Plussat: The location was perfect to get access to Fox glacier and the Main Street in the town. Parking was free and just opposite the hotel. The beds were very comfortable. The restaurant, the white pub was very good and convivial.

Miinukset: The hotel caters for big groups which can be noisy. The coaches parked outside our bedroom on the ground floor and emitted lots of fumes and noise early in the morning. You need to tell the reception if you have the same problem. Wifi was intermittent and you need to go to the foyer of the hotel to get it.

Plussat: Hotel was simple but our room was great, just right. Very close to the tour office so short walk from our room. Good parking there too. Enough cafes nearby

Plussat: We were greeted by a very friendly and informative receptionist who had some great ideas of things to do in the area and showed a genuine interest in our travels. We loved the modern contemporary decor in the spacious rooms that were very well equipped.

Plussat: location was good

Miinukset: pokey little room for 3 people

Plussat: Cleanliness and friendly staff .

Miinukset: None

Plussat: Location is great, room is so big

Plussat: Free parking on the side.

Miinukset: The heater was not warming the room.

Plussat: Shower was powerful and room spacious and comfy. Waking up to the mountains outside was lovely too!

Miinukset: A little milk would be nice in the room, but to be honest we didn't ask at reception!

Plussat: Great room, quite luxurious for the price

Miinukset: Reached the hotel at 6 45 pm, but the reception was closed. They had left a note, which I missed initially, so was quite distressed . Probably we were the only guests in the entire hotel , the place looked empty. But what irked me most was that nobody answered the phone which was listed. I had to go through booking .com to get some help Even they could not contact them initially. There was no kitchen , a restaurant was on-site but was closed. Overall was a bit disconcerting and eerie coming to a remote cold and dark place with kids to an empty hotel with no staff around.

Plussat: Spectacular views from the hotel. We were the only ones in the whole hotel so it wasn’t as busy!

Miinukset: The wifi was extremely poor! The fridge in our room was mouldy! We had to ring the receptionist for toilet papers and extra towels, although they knew were 4 of us. Hotel has no restaurant and room had no milk for coffee!

Plussat: The poor girl who worked their offered me her noodles for dinner otherwise nothing was good.

Miinukset: The hotel felt unsafe as the main reception area lead straight into the rooms - which would be fine if the reception area was properly staffed. There wasn’t anyone there when I arrive or when I left. The door to main reception area was also left unlocked. Even though I realise it’s a remote location, it’s still not safe to leave doors unlocked especially at hotels. 2. The windows were open and it was absolutely freezing when I first went in. The heating didn’t work well. 3. There is no food provided at this hotel! No breakfast or dinner options. Do not go here if you do not drive.

Plussat: Comfy bed

Miinukset: Location out of town in a paddock. Place was deserted. Bar was closed. Restaraunt was closed and no cooking facilities

Plussat: I'll like the place.

Miinukset: Kitchen always close front and reception area it's to dark.