Fox Glacier hotellia

Plussat: It felt like a homestay with exceptionally friendly and unobtrusive owners looking after you. There was a wide selection of options for breakfast and if you wanted a cooked breakfast you could have whatever you wanted and it was cooked in front of you. The location was staggeringly beautiful, especially on clear sunny days when the surrounding mountains were all visible. The owners couldn't have been more friendly and helpful.

Miinukset: No improvements are necessary. Everything was faultless and we could find nothing whatsoever to criticise.

Plussat: Convenient location, clean, exceptionally comfortable and modern yet cozy, and most importantly an extraordinary hostess offering lots of local advice as well as insight into New Zealand culture. Breakfasts were delicious and plentiful. Heated bathroom floors, vast library, and very quiet, restful ambience. 'Misty Peaks' is the perfect name for a place with views of both Mts. Tasman and Cook....which are often shrouded in clouds.

Miinukset: There was nothing to dislike.

Plussat: Allanah is a super friendly and great host. She gave us great Tipps that made our stay even better. For Breakfast eggs are prepared for your likes and sides are available too. Thank you again for all Allanah!

Miinukset: The only point to be aware of is that just nearby Misty Peaks is a Heli-Place which you may hear once in a while.

Plussat: - Good tips for restaurants and activities - Profesionally and friendly managed by Allanah - Nice views

Miinukset: - TV had only 4 working channels - WiFi did not work 4 of the 5 days we stayed there; some price reduction fir this would have been appropriate - Two heliports next to residence (active from 7:30-17:00 in case of reasonable or good weather)

Plussat: Extremely delightful hosts who go above and beyond for guests. Misty Peaks is a very top class place to stay, the rooms are delightfully decorated and breakfast was amazing. Misty Peaks is situated in great country side surroundings and very handy to the town centre.

Miinukset: There was nothing to dislike about Misty Peaks it was great.

Plussat: Very comfortable room with proper heating ( it is really the case in NZ)

Plussat: Breakfast and Wine with Cheese

Miinukset: Too expensive for what you get.

Plussat: Lovely views and comfortable apartments. Very welcoming and helpful staff. The use of Radiators when it gets chilly in the night

Miinukset: I thought it over priced, it was double the price of the other motels we had stayed on our tour and just basic decor. I would recommend it but shame about their rate

Plussat: Kitchen had great facilities

Miinukset: The price was high comparatively as we had been touring South Island and staying in various places

Plussat: friendly staff; proximity to eating places; quite surroundings

Miinukset: Excellent location and helpful staff couldn't fault hospitality

Plussat: The room we were given had a good view of the mountain! Loved it! The staff are friend and helpful. 5 mins away from Lake Matheson Cafe and easy walk to the shops at the main road.

Plussat: Excellent location and very good shower

Miinukset: Dared to try and check in early (not expecting the room to be available) very rude reception and accusations of aggression on our part. Apologies given all around later on. Not a good first impression

Plussat: Bed was so comfy.

Plussat: A good & comfortable stay. The reception staff was really kind & accommodating, she help us resell one of our booked rooms as we had some last minute changes to the number of people in our group. Loved the recommendation to do the walk at Minnehaha trail to see the glow worms after dark. The glow worms were spectacular and it's an experience I'll never forget!

Plussat: It is a really great motel close to the glaciers. During check-in we received all important informations about the town and main attractions (and weather - which places you should see when its good/bad weather). The room was great, bed comfortable, chairs were nice addition. Kitchen well equipped. Bathroom clean. Washing machine and dryer are available at small fee. Parking place is just outside the door. Really enjoy our stay there. It was little bit cold during the nights, but heater and additional blankets were in the room.

Plussat: Very comfortable and clean. Lots of green messages everywhere which is great and also saves the motel money. With no cooking facilities you are forced to eat out which is not necessarily a very green option

Miinukset: Was very surprised to find a motel with no cooking facilities and only a microwave.

Plussat: Verry clean ,good location,everting is wel maintained!

Miinukset: Nothing

Miinukset: checkout too early at 10 am.

Plussat: staff friendly.

Plussat: The fire place and hot tub were really nice! Staff was very friendly!

Miinukset: We were given supplies to prepare our own breakfast. It was fine, but juice they gave us was not tasty (not from fresh fruit). They only had toast bread. We did come there after a few days of stormy weather and electricity and road cut off, so maybe t would have been better in better weather conditions. The cooking utensils and pots were old and in poor state (scratched, curved bottoms,...). The bed was big, but I could feel springs under - not very soft.

Plussat: Nice lodge in Fox, room are clean and comfortable. There was a good breakfast provided each day and there was tea and coffee in the common room which you were able to have anytime. Walking distance to everything in Fox.

Miinukset: Not allowed to cook outside of breakfast hours. There are only a few restaurants in the town so not being able to cook a quick light meal means eating out all the time is a must.

Plussat: Beautiful, clean room. Nicely decorated with antique furniture. Modern large bathroom. Lovely dining room with wonderful food. We were very well taken care of.....even during the 7.8 earthquake!!

Plussat: Excellent location, very comfy room

Plussat: Comfortable and clean. Cozy beds. Good amenities

Miinukset: A bit expensive

Miinukset: Fridge missing from room

Plussat: Good hot shower

Miinukset: We stayed in the lodge and the room was a bit old and tired and musty for what we paid. No fridge in the room. Ridiculous lighting in the room. Tiny TV on the wall which was difficult to see. The breakfast was a 'cook your own' style which was fine but guests should be allowed to use the kitchen for other meal cooking. Our room backed on to the kitchen so it was noisy as well in the morning.

Plussat: The accommodation was sparkling clean and looked brand new. Comfy beds and soft towels. Easy friendly check in and fabulous Big Foot Resturant 2 mins walk away with awesome food and wines.

Miinukset: Nothing it was all awesome.

Plussat: Cosy “ski village” hut

Miinukset: The hut was really cold and it didn’t get properly warm with two small radiators they had. It has a big gas fireplace however that run out of gas very quickly and it was cold again

Plussat: Had great recommendations

Plussat: Host at reception was very helpful

Miinukset: It was all good

Plussat: Great location, friendly staff, unlimited free WiFi.

Miinukset: Seemed a little overpriced for a small room only, no breakfast.

Plussat: Glacier location and in town for restaurants in the evening.

Plussat: pretty good value.

Miinukset: Not their fault but the road to Fox glacier has been closed for a long time so the visit was wasted.

Plussat: We booked in early and our room wasn’t quite ready but that was not a problem she said she would find a room that was ready and she did. Easy check in with no hassle.

Miinukset: Nothing

Plussat: Friendly and helpful staff. There is a laundry and a possibility to a barbeque (ask staff for assistance). Near to services

Miinukset: No vista at all (except to the parking lot). Wi-Fi somewhat limited

Plussat: The location is just on the main street and very easy to get to the i site or other tour.

Plussat: Lovely staff. Local glow worm walk was an unexpected surprise.

Miinukset: No real access to glacier views and little else to go to Fox for.

Miinukset: It was like a hostel for the price of a hotel

Plussat: loved the meal and service at Neve Cafe

Plussat: Location convenient, big room and bathroom.

Miinukset: A bit too old school decor for my liking, the bed not super comfortable

Plussat: Great location for town and Lake Matheson. Very friendly check in and great views when the sun came out.

Miinukset: Rooms a little dated but very large.

Plussat: A perfect place for our family! Beautiful views, spacious unit and animals for the kids ❤️ Will be recommending to all who travel to Fox Glacier!

Plussat: Great beds, plenty of space. Good location

Miinukset: No bath mat and teatowels, we had noisy neighbours ( not fault of owners)

Plussat: Large room. Big kitchen top.

Miinukset: Interior is dated and sober. But for the price we pay in NZ standard it is OK.

Plussat: Very nice staff.

Plussat: Great location and great service

Miinukset: Nothing

Plussat: - the view to the garden was really nice - quiet location where one is undisturbed from traffic noise

Plussat: Location was great for what we intended to do.. We had a great view of the mountains.. Shame about the awful weather...not in anyone’s control ..

Plussat: Wonderful views of the mountains from the room !

Plussat: Spacious room. Beautiful view of mountains from room, chairs and table to sit outside were nice. Clean. Staff helped us find some nice walking tracks to do.

Miinukset: Bed was super bouncy, not very comfortable.

Plussat: Friendly staff. Good views of the mountains.

Miinukset: Poor pressure in the hot water. Bad internet connection.

Miinukset: We thought the accomodation was fine but way overpriced. Breakfast was fine but again overpriced. I even saw the place advertising a last minute stay at more than $100 less than we paid!

Plussat: The location was handy and the shower was good

Miinukset: The beds were so uncomfortable - I definitely wouldn’t recommend sleeping on the sofa bed, and my dad who had the double said it was the most uncomfortable bed he’s ever slept on. Also the WiFi was very unreliable.

Plussat: nice big room, good shower. plunger coffee . lady was lovely at reception

Miinukset: the price for this room was disgusting. we stayed at Wanaka for the same price around 250.00and it was four star with a view from the room, dressing gowns and slippers, spar pool tennis courts beautiful. .. this place for around the same amount had no extras very basic. both are in high tourist areas. bed had BLOOD on bed cover. talked to guy in morning and he said put in washing basket by our door and that was it.

Plussat: Location cleanliness and facilities

Miinukset: Had to clean barbecue before use, great to have this amenity but it needs to be kept clean

Plussat: Nice and clean

Miinukset: Facilities were pretty average. Only 4 channels on t.v pretty average bed

Plussat: Superb staff, extremely friendly and knowledgeable about local attractions/places to visit/eat.

Plussat: Close to town.

Miinukset: Nil

Plussat: The room was very spacious, disabled accessible bathroom, fresh milk was a nice touch. Staff were very helpful and it was great to be shown the best walks and viewpoints in the area.

Miinukset: Bathroom sink was cracked, and the bathroom could maybe use a freshen up. Given how few places there are in the town to eat out in the evening, it would have been good to have a hob to be able to cook. We found the last and only place serving food at 9pm, but there wasn't anywhere to buy something that we could have microwaved.

Plussat: Check in easy

Miinukset: Overpriced over glorified motel No restaurant when we arrived 8pm told to go down the road. Breakfast closed 9am?! Over $1000 for 3 rooms for one night. I expected a good meal at least.

Plussat: Room was clean, large and modern. The breakfast was amazing heaps of options including cooked bacon and eggs, coffee and pastries. The service was truly the highlight Freddie was some of the best service we have had in NZ i would recommend this hotel highly and wouldnt stay anywhere else when i return.

Plussat: The location was an easy walk to restaurants and the helicopter rides. Good breakfast and hospitable staff.

Plussat: good location close to amenities. Offered advice on local attractions and places to visit as well as local eateries.

Miinukset: No in house restaurant and the breakfast closed at 0900, which was too early for us. Cannot understand why 0900 as it was only a very light toast and cereal offering.

Plussat: The staff were incredibly friendly and kind, helping us plan our days and even bringing us complimentary glasses of wine! The room was impeccably clean, with a comfortable bed and big bathtub. Great base to explore the area.

Miinukset: The breakfast was relatively limited and not great quality. Recommend bringing your own food to cook for dinner as local restaurants were not good.

Plussat: Really friendly staff so helpful. Nice sized room and good facilities. Nice lounge with views of the sunset.

Miinukset: View from room a bit disappointing but views from corridor outside room good.

Miinukset: The room smelt, and the photos of the motel were not what we expected. The room was very small and amenities very old. Left a day early...paid for 2 night's, and I could not get a refund....was told to talk to you about a refund but the emails suggest no refund will be given.

Plussat: Location great for fox glacier and matheson lake

Miinukset: It tired on outside. Noise between rooms loud.

Plussat: Clean, comfortable, good check in

Miinukset: Noisy

Plussat: Employees are friendly.

Miinukset: overpriced!

Plussat: Good location in Fox and historical building. Good food

Miinukset: Expensive. Basic

Plussat: Spacious room no fridge in Staff very nice The only noise is chinese Group, smoking,talking in the corridors, slapping doors!

Miinukset: Chinese groups

Plussat: Clean, spacious, friendly staff and good location

Miinukset: Nothing

Plussat: Great spot awesome views. Having the white hotel attached made dinner selection easy.

Plussat: The location of the heartland hotel was right opposite the road from the glacier helicopter building, which was very convenient for an early morning start. As well as walking distance from multiple cafes and restaurants. As fox glacier is a very small town, it’s hard not to be close to the action, no matter where you stay.

Miinukset: The smell upon entering the room was disguising, it smelt strong of urine. Because the accommodation was fully booked we had to stay in our booked room and have the windows open constantly to allow for fresh air to enter the room. This smell came from the bathroom and we had to keep the door closed at all times. Due to the overwhelming smell we wanted to spend as little time in the room as possible. The rooms were not sound proof, you could hear your fellow neighbouring travellers to your side and above all times of the day and night. For the peak season price, the value we received was definitely not worth it. Small rooms with only space for one suitcase, as well as the urine smell. It was uncomfortable and unpleasant to stay in the room. On top of this, when mentioning the urine smell to the staff they were unapologetic and dismissive. Very disappointing and unprofessional. All in all, if we pass through fox glacier we will not stay at this hotel again and we would advise other travellers to look elsewhere.

Plussat: Closed to fox glacier.

Miinukset: Room was too small and the price was to high.

Plussat: Breakfast was good.

Miinukset: This is a motel not a hotel, it is nice but expensive.

Plussat: Breakfast classic full English breakfast

Plussat: Room was light, airy & clean.

Miinukset: More vegetarian choice for breakfast

Plussat: The room was spacious and comfortable and it was a good location for the glaciers. Overall a bit pricey for the location.

Miinukset: The bed was a bit soft. The shower flow was low and its temperature control erratic. When raised with the management, they claimed that no-one had raised this before. We have checked other reviews and there are a few references to low water pressure, so the management should really take note and address this.

Plussat: Staff was extremely friendly and bedrooms/bathrooms were upgraded. Best pillows on our trip!

Miinukset: Not sure what they can do about lack of sound proofing between rooms. We could clearly hear someone playing their radio getting ready early in the morning.

Plussat: Good Location and large rooms and bathroom. Very clean.

Miinukset: Little expensive and not up to the money they charged. Charged almost closer to a 5 star hote prices but this is similar to a motel.

Plussat: The super king bed

Miinukset: Looked tired, get some flowery plants in the pots, not weeds. Ridiculous shower nozzle aims straight out door onto floor! Smelled damp. Tiny tea cups.

Plussat: Close to fox glacier

Miinukset: Sooo expensive. Strange place. Looks and feels like an olds people home.

Plussat: Good location

Miinukset: Hairdryer didn’t work Bed coverings were old and discoloured which gave a dirty feel to the room

Plussat: Very clean. Comfortable.

Plussat: Ystävällinen henkilökunta. Hyvä aamiainen, jonka valmistivat vain meille tilauksesta.

Miinukset: Ei ollut hintansa arvoinen, matkamme ehdottomasti heikoin majoitus. Huoneessa paha haju, kokolattiamatto täynnä tahroja. Aterimia puuttui. Ravintola ei ole auki, vaikka sitä mainostetaan. Pihalla olevassa huonokuntoisessa kultakala-altaassa puolikuolleita kaloja.

Plussat: It was in the location we needed.

Miinukset: Expensive for a small room. No facilities for own catering. Bed too soft. The hotel was deserted when we arrived. The young man had been left alone by the owners. He was helpful getting us crockery as there was no restaurant or bar at the hotel. Unfortunately the town was cut off with recent bad weather and tourists have reduced.

Plussat: no breakfast had to eat up town

Miinukset: the room configeration is poor cant watch tv had to shift chairs which were very heavy so we could watch tv

Miinukset: Would have been better if the restaurant was open for dinner as well as breakfast