Gillette hotellia

Plussat: Nice clean new decor

Miinukset: I (and woman checking in after me) could feel that the floor was vibrating. I have a vertigo issue, and was nauseated all evening and half of the night. The vibration stopped, then all was well. Staff said blasting in area probable cause.

Plussat: This is a fantastic hotel! Beautiful lobby and rooms, plus a really great breakfast. Staff was very helpful and friendly. Plus no pet fees is a great bonus! Got here tired after a long drive, and it was a very welcomed paradise

Miinukset: It can be a little pricy, but I felt like I got what I was paying for.

Plussat: Cleanliness, price, safety

Miinukset: No

Plussat: Breakfast was fantastic and the lady who prepared it all was really nice and friendly.... even at 6:00 am!

Miinukset: The swimming pool was too cold. It needs to be 5 degrees warmer. I've heard it all before, "it's set at 80-85 degrees". Not hardly. Please put your swimming suit on and dive in and see for yourself. Don't just stick your hand in it.

Plussat: I have stayed here four times a year since it’s opened! The rates are always good the breakfast is even better and the clean rooms and comfy beds are the best part!

Plussat: Super clean and very modern inside

Plussat: The staff was very friendly and helpful. My room was great!

Plussat: Staff was great, breakfast was awesome, very clean!!

Plussat: Just the location.

Miinukset: They were going to NOT honor the La Quinta's policy for pets to stay free, saying that has changed with the new ownership by Wyndham. Worst of all was the beds were open underneath, where my pets hid~ and it was very dirty under the beds!

Plussat: very clean and staff was super friendly

Plussat: Excellent accommodation. This hotel had everything that you could possibly want. Mary on reception made you feel right at home. Great value for money that included a hearty breakfast. I would highly recommend this hotel and would happily stay here again.

Miinukset: Nothing.

Plussat: Staff was very good.

Miinukset: Ask to clean room. Didn't happen.

Plussat: Family Suites

Miinukset: Bunk bed mattresses were very lumpy and beds squeaked loudly every time someone moved. Breakfast was average.

Plussat: Yes

Plussat: Location

Miinukset: Unethical.

Plussat: Clean and cozy

Plussat: Excellent breakfast and for $5 they have dinner on the weekdays. Nice staff. Will stay again.

Plussat: Rooms are very roomy. Very comfortable.

Plussat: It was clean and well maintained. The staff was polite and helpful. The room was quiet.

Plussat: Wonderful rooms, clean, quiet

Miinukset: Seems to be old beds

Plussat: It is so homey and welcoming, love the Decor, and they had it decorated for the Christmas holidays, totally felt welcome

Miinukset: We asked if we could get an extra blanket and when we returned later that evening , they had forgot about us! I’m the type will only ask once.

Plussat: Everything was perfect!! From the staff to the room! Will definitely stay there over and over again. When going to that town

Plussat: Lots of space

Miinukset: Super nice staff

Plussat: Staff was very helpful and cheerful. Breakfast was nothing special.

Miinukset: The rates were nothing more than price gouging because of a local event. It is insult to injury when room quality is factored in. What I paid $239 for, is now currently listed at $108 online!

Plussat: Nice quiet area. Very clean hotel. Good location with easy access from freeway.

Plussat: The free breakfast is the best we have ever had at any hotel!

Plussat: This was the finest hotel stay of our entire trip. The only drawback was we only stayed for one overnight.

Miinukset: No. The entire experience was beyond our expectations.

Plussat: The fridge and the bed was so comfortable the shower was nice and it was nice and quite.

Miinukset: No

Plussat: The rooms are spacious and comfortable and the breakfast is amazing.

Miinukset: Nope.

Plussat: Layout of room and the closet

Miinukset: No

Plussat: Super clean and comfortable

Plussat: The staff was very friendly & accomadating. The room was nicely firnished.

Miinukset: The breakfast wasn’t as good as we had expected. The eggs were a bit dry. My daughter & her family had a suite on the same floor & had no hot water for showers all weekend. Needless to say, they were not happy.

Plussat: Very nice staff. Easy access from interstate.

Plussat: Rooms were clean, cozy. Beds were comfortable. Free breakfast with lots of options. Pet friendly.

Miinukset: Extra fee for pets which was not disclosed when we booked the hotel.

Plussat: Overall, everything. My wife and I were quite pleased!

Plussat: Very good breakfast! Nice pool area. Very clean and nicely decorated.

Miinukset: The room was cramped when the sofabed was pulled out.

Plussat: Patricia at the front desk. Went above and beyond the call. Patricia would be an asset to any organization

Miinukset: breakfast buffet wwas average

Plussat: I'll love the rooms

Plussat: Good location...very good breakfast...clean, newer motel...however, my room had a bit of a smell this time like musty carpets...

Plussat: Biscuits and gravy were good. Nice place to stay

Miinukset: The sign was hard to read. It mostly said Home 2

Plussat: Pool and exercise room

Miinukset: Reservations messed up had to pay an extra night. Pre packed breakfast items.

Plussat: The staff was awesome very nice people. I will be back again all staff was very polite.

Miinukset: Nothing

Plussat: Room is pretty clean. Hotel right next to Old Chicago.

Miinukset: Smokers stand right in front of the door so you have to walk through their cigarette smoke to get into hotel.

Plussat: Small and everything easy to use ie, pool, gym and breakfast

Miinukset: No exhaust fan in bathroom and no shower in the pool area.

Plussat: The soft sheets and comfortable bed made sleeping so easy. The rooms were spacious and the staff very accommodating.

Plussat: good size and kitchen appliances, good breakfast selection.

Plussat: It was a big room and very nice.. everything we needed..

Miinukset: There was not one thing we didn’t like .

Plussat: Excellent. Would stay again!!

Plussat: Everyone was great, room was too!

Plussat: Very clean rooms...great breakfast...very professional staff

Plussat: Very clean and spacious rooms. Very good breakfast. There wasn't any problem during our stay...

Plussat: we had no breakfast there but enjoyed breakfast in our town

Miinukset: nothing

Plussat: Very clean and comfortable! Great hospitable staff!

Miinukset: Nothing! Was a great stay!

Plussat: The room was exceptionally clean, the bed was new and very comfortable, and the staff was friendly and professional.

Miinukset: There is nothing about this hotel that needs improvement.

Plussat: Clean and comfortable

Miinukset: No breakfast

Plussat: Good location right off of freeway...very professional staff...clean rooms...nice breakfast...quiet!

Plussat: Big room

Miinukset: Not very clean in there pool area

Plussat: The access to the waterpark. Our two grandchildren loved it!!!

Miinukset: The room (218). Tub has 2 lg chips, the paint is peeling off the ceiling, caulking around bottom is gross. Room smelled. The night clerk was not knowledgable, he must be new, he did not know much. Breakfast was overcooked. WIFI was sporadic if at all.

Plussat: Friendly and helpful staff. In the morning the desk clerk opened my car door for me as I had my hands full!

Plussat: Liked the room.

Miinukset: No

Plussat: Best Western and County Inn and Suites have great breakfasts.

Plussat: Folks, the room was nice and clean and well set up.

Miinukset: Pool was way to chlorinated. Hard to get towels and supplies

Plussat: Price.

Miinukset: Dirty sheets and comforter. Breakfast appetizing. Employees smoking at door upon arrival. Reservation was king bed but got two gueens.

Plussat: It felt very comfortable and inviting. Appreciate cleanliness and friendly staff.

Miinukset: no

Plussat: Clean room Great Price Great Breakfast

Miinukset: No internet

Plussat: Staff was very accommodating, helped me out a lot.

Plussat: good location...extensive breakfast...clean rooms

Plussat: Always clean and dependable

Miinukset: Nothing

Plussat: Electric car charging available was great!

Plussat: Location was a factor. Very easy to find and access. Price was very fair. Comfortable

Miinukset: Assigned me room that was not cleaned or prepped by house keeping. Had to return to front desk from third floor to get a different room. Receptionist was very nice about it and handled it very well

Miinukset: The check in clerk was very "matter of fact" not friendly at all! This

Plussat: The check Iin desk lady was nice.

Miinukset: The room seemed cheap compared to other Hampton Inn hotels. It felt like we were in a lower rated hotel. Since it was different than what we expected in a Hampton Inn we were a bit disappointed. The bed was uncomfortable which is definitely not the norm

Plussat: Everything was nice. The only problem we had was the guest before us took the cable to the tv. So it did not work. But women at desk brought us a new one. Tv worked great after.

Miinukset: The only thing was the noise in the pool. When kids would scream it just seemed extra loud to me. It echoed.

Plussat: Very clean, well-kept motel...staff was professional and very friendly...good breakfast...great value...

Plussat: Ample breakfast and 24 hr coffee

Miinukset: Staff seemed stretched thin

Plussat: Nice room. Clean.

Miinukset: Toilet clogged when we got there and had to call maintenance so we could use the bathroom. Internet was not working most of the time. For work e-mail I had to go downstairs and still the service was verrrrrry slow.

Plussat: The rooms were clean and very comfy. I loved the breakfast, good choices. Nice location.

Miinukset: Not many restaurants nearby.

Plussat: Staff was very friendly, breakfast buffet was great

Miinukset: Grab bar in bathtub was loose

Plussat: The comfort and welcoming. The breakfast was fantastic

Miinukset: Not told it was an adjoining room

Plussat: Quiet

Miinukset: Not really

Plussat: Very nice room.

Miinukset: I was told that their computer wouldn’t receive payment from my debit card I used to pay for the room. I got on my bank account app on my phone and it showed that money was taken out and paid to Comfort Inn. The staff still said that it’s shows I owed for the night I stayed. Even though I showed them on my phone where Comfort Inn was paid. I couldn’t get a receipt because it showed I still owed or the night. They said they would email me one after they figure out he computer problem. Still haven’t received one yet!!!

Miinukset: We liked everything. The only reason we gave a less than 4 stars for Facilities is that there was no furniture on the patio outside the pool area. So we had to temporarily move the set from inside by the pool. Add a couple sets of tables and chairs outside and it's 4 stars from us!

Plussat: Water park

Miinukset: 2nd floor and the elevator stunk bad

Plussat: The cleanliness, and size of the hotel was perfect. The beds were very comfortable. The Paul mitchel toiletries were a nice touch

Miinukset: The water slides were out of commission. The small child area was okay. The only problem were the kiddie slides were too close the the edge of the pool. My daughter almost knocked her teeth out.

Plussat: Cleanliness and location

Plussat: Breakfast and location was good. But would have loved some Bacon and breakfast potatoes.

Miinukset: All was great.

Plussat: Beds and size of the room

Plussat: Great location for my business

Miinukset: TV didnt work

Plussat: Room was small but clean. Bathroom was large and CLEAN - very nice! Breakfast was great and the food items and surrounding area well tended to.! Room rates were quite fair!

Plussat: Nice

Miinukset: Nonothing

Plussat: The swimming Paradise was fantastic but needs some repair

Miinukset: Nothin

Plussat: Really comfortable beds! Great breakfast.

Plussat: Close to the exit. Did not have to search for it

Miinukset: Outdated needs a fresh makeover

Plussat: Good location. Nice, friendly staff. Adequate breakfast. Clean, comfortable room.

Plussat: Efficient location off of freeway. Early breakfast was a plus.

Plussat: Friendly, clean and comfortable. Very nice rooms and hood breakfast included.

Plussat: Clean and facility was maintained

Miinukset: We had a neighboring room for one day that seemed to think he could smoke in his room without impacting our room which was connected.

Plussat: Nice and clean, great breakfast!

Miinukset: Nothing.

Plussat: This motel is clean and the beds are comfy. The staff is always friendly. We stay here several times a year when we are in the area. The breakfast is sufficient for a continental breakfast. The coffee is always hot and I love the infused water in the lobby.

Miinukset: I dislike that they charge $1.50 for a safe charge. Is it a huge deal, no. Do I ask them to remove the charge from my card every time, yes. I don’t use your safe and I I’ll never use your safe. I feel this is a ridiculous charge and it should never be in a bill. How much money do these hotels make by charging $1.50 every day for people that don’t use the safe? 50 rooms a night (being conservative) times $1.50 times 7 days a week, $525 a week is a pretty good profit if you ask me on a weekly basis for something that is rarely used. The staff always removes the charge but how many people don’t ask for it to be removed because it’s $1.50. We travel a lot for our kids sports. It adds up if we are charged this every time we stay somewhere. Why not charge a guest if they actually use the safe? Make them pay if they ask for the code to the safe. I find it kind of sneaky because most people either don’t notice or think oh, it’s only $1.50. I will stay at this location in the future but hate that charge, so Yes I will ask for it to be refunded everytime.

Plussat: Bobbie was an excellent host at motel. Very friendly and helpful.

Miinukset: Outdated. Staff unprofessional. Front Desk person gave some stranger a key to our room so we had to deal with that at 11pm after we were in bed.

Plussat: Location, comfortable bed & cleanliness

Miinukset: Breakfast

Plussat: Great location, clean, nice big rooms and friendly staff.

Miinukset: Nothing hing at all.

Plussat: Staff was wonderful. My reservation got lost and they fixed it with no issues. Really appreciated the refrigerator and microwave in the room. Grocery store is close but not walk-able and it was nice to be able to make some meals in the room.

Miinukset: area was worse than expected and it was very noisy in the hotel. Other guest were not being rude, it was just the walls are so thin you heard everything. I wasn't going to complain because it was cheap but another coworker stayed at a much nice hotel for less. She said hers was quite, had a Jacuzzi and was in a much better location. If it would have been less per night I wouldn't have been disappointed. Wouldn't stay again knowing that there are many other options around the same price that have more options.

Plussat: The fact that Quality Inn in Gillette was better than Rodeway Inn & Suites in Riverton. Otherwise very little apart from the value for money and cleanliness

Miinukset: Rather bad and noisy neighbourhood; very simple continental breakfast; the only member of "staff" we saw was the person at reception

Plussat: Room was good. Nice selection of tv program options.

Miinukset: Very noisy with slamming doors all night. The breakfast area was very uncared for. Tables were not cleaned up. Food counters were messy. Made us not sure we should be eating there.

Plussat: very good

Miinukset: room was next to dinning area little noisy early morning

Miinukset: Breakfast was poor for nutritional options

Miinukset: That it is not close to any restaurants

Plussat: Ugly

Miinukset: Ugly

Miinukset: Charged my card twice. Still have not received refund 4 days later

Plussat: Breakfast was pretty good!

Miinukset: Didn't seem quite as nice as I'd thought but not bad.

Plussat: Pet friendly and good hot breakfast

Plussat: ACCESS TO HWY

Plussat: The ease of getting to the Motel - the reasonable price - and the accommodations met all of our expectations. We enjoyed the breakfast and will stay there again.

Miinukset: Not one thing.

Plussat: Loved how quiet and clean it was

Plussat: Convenient, clean ,quiet good value. This was 2nd time there.

Miinukset: Plumbing in unit 216 needs attention. Shower fi tires leak. Toilet flush handle loose. No sink plug

Plussat: Tidy rooms. Amenities as expected. Did not get to see pool/jacuzzi

Miinukset: Stairs up or down to our rooms. Not described and should be. Water for showers was not hot enough but manager handled it adequately for us

Plussat: Location was very convenient

Miinukset: The room was so dirty & old! The boxsprings did not have skirts or anything & were covered in bad stains. Mold around the wall A/C unit, stains on the carpets, bathroom floor didn't look like it had been cleaned. It stank like wet stale carpet . Staff was mostly dismissive. Breakfast is always a nice touch but there's is certainly the cheapest possible; tiny frozen pastries, juice that isn't actually juice, and some cereal.

Plussat: All the staff were friendly and curious. It was an old motel, however it was very clean. Flooring looked like it has recently been replaced.

Miinukset: The bedding was old and needs to be replaced sheets were not soft enough for me. I am guessing, but I think the thread count was less than 100. The mattress was also old and needs to be updated.

Plussat: Nice place, good breakfast

Plussat: room size, onsite restaurant

Plussat: Front desk check in was really friendly.

Miinukset: There’s a casino in hotel. I could hear noise from people hanging on it in front of casino. Seemed to stop after 10 pm

Plussat: Good location off I-90, easy access, attractive, nice room, comfortable beds.

Miinukset: A family hotel with pool and hot tub. As a consequence lots of activity in the hallways - so kind of loud in the late evening with hallway traffic - kids yelling, conversations and door knocking and doors slamming. It ceased by 11:00 so not a bad deal.

Miinukset: Cockroach on the floor, giant hairs on shower curtain.

Plussat: This hotel was clean, and they gave you a complementary beverage coupon that included wine or beer.

Miinukset: The air condtioning unit in our room began making a horrific noise that would wake us up in the night beginning just after 1:00am and kept it up all night long. My husband and I could not hear each other talk, we had to yell to hear one another.

Plussat: Hotel layout

Miinukset: The pillows on beds are too stiff at all Best Westerns

Miinukset: Service was poor. Asked for a blanket and pillow- 3 hours later (after 3 phone calls to front desk) they finally knocked on the door and had brought sheets! Not even what I had asked for. Hotel smelled like mold going into pool area.

Plussat: Rooms or clean staff was friendly has a restaurant and bar on-site pool and hot tub had an awesome time there

Plussat: Clean, nice, quiet.

Miinukset: The hotel set up was very confusing! I arrived late and the person at the desk acted as if she had never worked there before, though she was nice. Check in w/no one around took 20+minutes :(

Plussat: It had availability, a restaurant and a bar

Miinukset: Bar scene left a lot to be desired, transient area. Wish there was no smoking inside.

Plussat: Nice motel very easy access

Miinukset: Hot tub was very dirty

Plussat: Room was comfortable, the pet fee for a dog was very reasonable, beds were comfortable although pretty bouncy, booking online got us free breakfast in the attached restaurant, and the coffee's nice and strong.

Miinukset: We overshot a bit on the heater in the room and then couldn't figure out how to cool it off again - had to just leave the door open for a while. That's our fault but climate control really shouldn't be that hard to understand.

Plussat: Very happy with the location and the restaurant has great food everyone that works there are very pleasant

Miinukset: Nothing

Plussat: Room was huge

Miinukset: The shower didn't drain well

Plussat: location of the room

Miinukset: left charger for phones in bathroom and NOBODY found it or turn it in

Plussat: Very clean even for smoking r

Miinukset: Bed not very comfortable but ok

Plussat: Excellent breakfast. Nice staff.

Plussat: Good size. Everything worked and it was clean. Housekeeping was good.

Miinukset: Room could use more lighting.

Plussat: Room very sound proof

Miinukset: Heat was way to high even after it was turned off

Plussat: Staff was the best

Plussat: Very friendly staff, clean all the way around. The restaurant is amazing filled with amazing staff.

Miinukset: We like everything.

Plussat: Staff were friendly. Room was clean.

Miinukset: Too much cigarette smoke wafting from the adjoining bar. Hot water in bath tub/shower did not work.

Plussat: Very close to freeway breakfast that came with room was really good

Miinukset: Nothing

Miinukset: Waited for staff at front desk upon arrival. Called several times and no answer. Place seemed deserted until someone came in and knew the staff, made a personal call, and the girl finally showed up. We were about to go get another place for the night!

Plussat: Good location

Miinukset: Carpet in the room is dirty

Plussat: Staff,location,breakfast,comfortable room.

Plussat: The price was right. Good breakfast

Plussat: Good location! Obviously has been refurbished recently, not to any glitzy standard, but it’s clean and comfortable. Interior entrance rooms rather than motel style, which I much prefer.

Miinukset: There was a laundry room, but it only had one machine that was in constant use.

Miinukset: queen beds would have been much better than the 2 double beds

Plussat: The staff was great and it was easy to get on and off the interstate.

Miinukset: on the day we checked out we lost the TV. Check out was 11 and about 10 the TV lost signal and didn't come back on before we left at 10:45 Not sure what this was all about but we were not happy about it.

Plussat: Decent breakfast, nice rooms.

Miinukset: No it was a fine hotel

Plussat: Great staff and breakfast

Miinukset: Nothing

Plussat: Good location, good value. Clean decently

Plussat: was not able to eat breakfast as I was having tests done at hospital and could not eat before hand. I loved the room. Very clean, comfortable and pleasing to the eye. Front desk was phenominal and extremely helpful and courteous. She knew the location of the restaurant I wanted to eat at and she helped me find it. She was awesome!!!

Miinukset: More blankets needed in the room as us old people need to be warm at night.

Plussat: good value for the price. Included fridge ,micro, coffee and a safe ($1.50 charge a surprise) we had a pet room that was older but clean. All the staff were pleasant. Bed was comfortable. Internet was excellent.

Miinukset: Didn't expect any better for the price.