Grenada hotellit lähellä Plaza de la Trinidad

Plussat: Location, comfort and staff were all excellent, and the understanding of English was very good.

Miinukset: Very minor disappointment was that we stayed for 5 nights but the rooftop cocktail bar was only open on the last 2; that was fine but a 'private function' meant the we couldn't have a drink there on our final evening.

Plussat: The staff were extremely friendly and helpful. I received outstanding service from check in to check out.

Miinukset: When I arrived at 3:30, I and other guests had to wait thirty minutes for our rooms to be cleaned. I was tired from traveling and I really wanted to get into my room as soon as possible so that was my only disappointment.

Plussat: Located within a few blocks of the center of the city, this beautiful hotel is a prize. Friendly multi-lingual staff; comfortable, clean, modern rooms; roof top bar -- what is there not to like? Really enjoyed ourselves.

Plussat: Location. spa. service

Miinukset: Nothing, it was all good

Plussat: I liked the fact that it is in the centre of Grenada and it is a stylish hotel.

Miinukset: A couple of things to improve: 1. We were not given the wifi password on arrival. This is so annoying and should be given out at the time of checking in. 2. We stayed in a suite. There were two distinct rooms. One had a lock to the door of bedroom. When we closed it we weren't able to get back into this room from the sitting room because at reception we were only given one key card instead of two as the room required two key cards for each separate room p to turn on lights. Also when you go into the room in the dark you have to look at where to put the card in the lock because it isn't at the door. 3. There was a problem with the cistern in the toilet so it took a long time to fill with water and was loud. 4. When you turn on the fan in the heating it makes a noise. All of these things should be fixed in an effort to make a smooth stay for your guests. I hope you take note of these small things as this is a 5 star hotel and there are too many things for the guest to manage. of course the view from the balcony is extraordinary but everything else must be place.... We would stay again. Eugene

Plussat: Taudellinen sijainti, Ihana sanky, todella ystavallinen henkilokunta ja autonparkkeeraus mahdollisuus 18euron hintaan erinomaista!

Miinukset: Spa ei ollut kummoinen ja kallis 22e siihen nahden

Plussat: It was close to the tourist sites & modern.

Miinukset: Only English language TV was news programs.

Plussat: Location is great, staff super nice

Plussat: Great location! Located on Gran Via in the downtown area, very convenient to either climb up to the Saint Nicolás viewpoint through the Albaicín neighborhood or drive to the Alhambra palace. I highly recommend to call a taxi to the palace because it’s all the way uphills, but you can easily go downhill on foot, taking only 15-20 min back to the hotel. This is a golden piece of advice by the friendly staff at the reception and I’m glad to follow his advice.

Plussat: Spa and massage facility

Miinukset: room layout, very basic amenities, low quality bedding and towels

Plussat: Hiljainen huone , mahtava aamiainen, siisteys

Miinukset: Uima-allas oli iso pettymys

Plussat: Hyvällä paikalla. Erinomainen aamupala. Kiva pieni sisäuima-allas. Vahva suositus.

Plussat: Laadukas hotelli kaikenkaikkiaan. Tavaratalo lähellä.

Miinukset: Huoneiden välinen äänieristys oli heikko. Meidän huoneessa wifi pätki.

Plussat: Interior design of the hotel, style and quality of the room. Clean and tidy and rooms well looked after.

Miinukset: Didn't like the bathroom door; no lock; no privacy, gaps around the door. In the booking it was marked as room with bed + sofa bed, but the sofa bed wasnt there & only single bed. Heating over night kept switching back on with 26C and it was just too hot, had problem swoth the control panel and switching it off or reducing temp.

Plussat: It was modern and in a good location with easy access to the main road for the Sierra Nevada.

Miinukset: The room was too hot. We asked 4 times about turning the heat down but no improvement was made. 26 degrees is uncomfortable at night. The reception tried to turn it down but it crept back up again. The breakfast was not very good. Bacon was very greasy and slimy. The food was not hot enough either.

Miinukset: The sofa bed was very uncomfortable

Plussat: Very nice rooms great food and Great spa and swimming pool was nice and warm and parking

Miinukset: More breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming pool

Plussat: Hieno huone. Lemmikin sai mukaan. Parkkihalli.

Miinukset: Aika iso hotelli. Aamiaishuone tylsä.

Plussat: At the edge of old town. Big bathroom. The reason to choose this hotel is to avoid to get stress to drive in the old town which is narrow and has some restricted area. Also it is easy to drive to Alhambra. Parking space is really good.

Miinukset: It is a large hotel with group of tour so it is very crowded sometime at the lobby and dining room. The hotel offer varieties of food for breakfast but taste is so so.

Plussat: Hotellissa erittäin hyvä ja ystävällinen palvelu siistijöitä myöten.

Miinukset: Span henkilökunta huonosti tavattavissa.

Plussat: Breakfast, gym and pool

Miinukset: Hard beds as there was no mattress topper. Foyer was being renovated to a little noisy entering the hotel. No hot water, we had to call the maintenance person. Bad advice at the reception. They told us we couldn't drive to The Alahmbra or park there and yes we could.

Plussat: The hotel is in an excellent location, with amazing facilities. The indoor pool was great and surprisingly empty for me. I can understand why the breakfast is considered fabulous, with a vast range of options. I was extremely impressed that they offered halal meat, which I have never seen in hotels in Europe. Our room was a reasonable size, and on the 5th floor (we requested a room high up). This gave us a good view of the surrounding neighbourhood.

Miinukset: Given the excellent experience here, I can only think of a few minor improvements. As a British traveller, tea and coffee with milk is a must. Unfortunately, the coffee was only decaffeinated and there was no milk available in the whole rooms. There was no iron available for us in the rooms, which was slightly disappointing as the ironing service takes 24h. Lastly, the WiFi connection was very poor in our room (maybe because we were high up), but we had a very good mobile data connection!

Plussat: Beautifully clean and well maintained.

Miinukset: Breakfast buffet was extremely cold. We swopped to cold only.

Plussat: Siisti ja hyvälaatuinen hotelli. Hintansa väärti.

Plussat: been there before like the location.

Plussat: They have connected rooms

Miinukset: Nothing

Miinukset: The facilities at the gym are not working very well and they close after 21h even that no staff is needed there

Plussat: Hyvä aamiainen,siisti huone.

Miinukset: Ikkunan alla baarissa meluttiin aamu neljään asti. Laatu/hinta suhde ei vastannut.

Plussat: The hotel itself and our room were very nice. The hotel is in a good location, not far from restaurants. The breakfast buffet was good. We had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a quick turnaround time.

Miinukset: One hotel desk clerk was rather condescending when we inquired about tickets to visit the Alhambra. The clerk who checked us in the previous evening assured us that we could get tickets in the morning through the hotel. All we needed to do was go down to the desk and they'd make the arrangements. In spite of his discouragement, we took our chances and went to the Alhambra and enjoyed a visit there.

Plussat: Aamiainen oli oikein hyvä. Sijainti erinomainen.

Miinukset: Kahviautomaatista saatava kuuma vesi maistui kahville.

Plussat: Staff was great. Location and lobby area were great. Rooms were comfortable.

Miinukset: The rooms were not super clean. I think perfect cleaning is a must and it is worth a couple points less when evaluating. The breakfast did not have many options.

Plussat: Staff smiley and attentive room comfy

Miinukset: Mini bar glasses were dirty, noise from other rooms kept us awake

Plussat: Love the hotel, staff and cleanliness. Wouldn’t use another hotel in Granada

Miinukset: I feel the car park a bit pricey at 25 eurosza night

Plussat: Hyvä majoitus, rauhallinen sijainti. Vain pienen kävelymatkan päässä oli keskeiset nähtävyydet, ravintolat, kahvilat. Iso marketti oli ihan vieressä. Hotellin henkilökunta oli erittäin palveluhenkistä ja ystävällistä (autettiin mm. lippujen hankinnassa). Hotelli oli miellyttävä ja viihtyisä. Huone oli tilava ja siisti. Aamiainen oli monipuolinen. Kaikki pelasi.

Plussat: They honoured my initial request after some negotiating. Friendly staff & on the whole good service.

Miinukset: Had an issue booking in as I had modified the booking twice to include breakfast & parking . The hotel did nt have the parking part booked for us .

Plussat: Autolle haettiin parkkipaikka hotellin puolesta jättämällä vain avaimet henkilökunnalle

Miinukset: Café Americano oli haaleaa.