Guilin hotellia

Plussat: Staff was helpful

Miinukset: Room had a strong musky smell, looked old. Unlike the photos posted

Plussat: Helpfull staff that arranged our transportation to our next hotel in Yangshuo. They also spoke verry good English and the room was verry nice looking and clean!

Miinukset: None

Plussat: Extremely friendly and helpful staff; The room is very clean and the cleaning lady is very helpful and communicative; Very tasty noddle soup in the breakfast.

Miinukset: A bit noisy in the early morning (after five am) as the hotel is right next to a busy road and junction.

Plussat: The staff at reception were enthusiastic, efficient and very helpful. They helped us a lot with our onward travel to Yangshuo and finding our way around Guilin.

Plussat: Room was extremely nice, we got an upgrade free of charge to a king size bedroom, very friendly staff and English-speaking

Plussat: Big room. Friendly and helpful staff. Lift available. Check-in is good.

Miinukset: It’s a smoking room as there were ash trays about. There weren’t any non-smoking rooms? Just a slight residual cigarette smell in the room. Breakfast is average and noted most hotels have similar breakfasts bar one that is slightly better. No coffee or tea but there is a kettle!

Plussat: The hotel helped us to get tours what we wanted. City center and tourist attractions can be reached by 30 min walk or by taxi which costs less than 2 euro.

Miinukset: The room was clean but the floor carpet was very scuffy, so the hotel provided slippers for guests.

Plussat: The hotel staff are very helpful and picked us up from bus station. It was however a very bad decision to take bus from the much-safer nearby Yangshuo as station is not safe and my girlfriend had her mobile phone stolen while we were taking down the luggage from bus. So we didn’t get to enjoy much of our three day stay there due to this very bad experience. However on the positive side, hotel staff were extremely helpful and drove us to police station (which were useless and no help at all...).

Miinukset: Nothing bad to say about hotel, apart from the city it is located in not being safe at all. Always have to be on the lookout as standard of living in Guilin is very low and there is a lot of theft. My girlfriend had her phone stolen immediately when we arrived at the bus station and it ruined our stay there.

Plussat: The room was extremely clean. Towels and all was disinfected. Felt like it was a luxury hotel. Very good value for money. Good spread of international cuisine for breakfast. Very close to kfc and other outlets. Friendly staffs.

Miinukset: Nothing bad about the hotel.

Plussat: Breakfast is normal but the location is good for travelling

Miinukset: nil

Plussat: nice hotel helpful staff average breakfast

Plussat: Localization in the center of the town,walking distance to local attractions.

Plussat: The hotel is in an excellent location very central so it is easy to walk around and enjoy the beauty of the place. It is very clean and well maintained. The information sheets in the entrance hall with suggestion of what to see and how to get there written both in English and in Chinese were really appreciated.

Miinukset: The Internet connection in our room was very poor perhaps because we were at the end of the corridor. The breakfast was good but i would have loved to have a selection of western food and pastry. The hotel should provide a free English city map to help customer to navigate around the city and fully enjoy the beauty of the place. A swimming pool would have been the cherry on the top of the cake.

Plussat: Very helpful touring guide

Plussat: Room was great and spacious. It was a family room so it had a tent and toy for kids, which is a very nice addition. The toilet had flower petals floating in it. Toilet has a sos call out and connection to reach out to the front desk which is great in case of emergency.

Miinukset: Having forks and knives at the breakfast area. We carried our forks so it was not an issue for us.

Plussat: Hyvän sijainnin omaava paremmanpuoleinen hotelli. Pääkadun varrella, mutta silti rauhallinen.

Miinukset: Hotellissa travel-manager, jolta voi ostaa retkiä, mutta saada myös muuta matkustus-apua.

Miinukset: Taxi driver in front of hotel, they will cheat and bring you to join expensive local tour.

Plussat: Clean

Miinukset: Facilities

Miinukset: Key cards given by front desk did not work on 3 separate occasions. We had to keep calling for someone to come up and unlock our door and it took forever. Then the manager said she would comp our breakfast and when we poked at our bill it was charged to us.

Plussat: Beautiful palace!

Miinukset: Nothing.

Plussat: This is a very nice hotel , close to every attractions ，taxi around $15 can get to you almost everywhere, room is large and nice

Plussat: Luxury and clean with polite staff

Miinukset: Breakfast

Plussat: Rooms are clean and nicely decorated, food at main restaurants is quite nice, swimming pool is a bonus Tourist agency in the hall is helpful in providing tickets to the city main attractions Hotel generally is clean and looks good (not counting some kitschy corners)

Miinukset: Well, this is the worst hotel i've visited so far, if you are attracted to the hotel style and decoration, beware, it is the only positive thing about that place, Most of the staff (with some exceptions of course) is ignorant of how hotel should treat his customers and behaves with the epic arrogance, imposing untold rules, do's and do notes without minimum of respect Be ready to continually demand all and everything otherwise they will default to absolute minimum provide you with the worst option they have (Just one example: Paid mountain view - got parking view, demanded the room change but mountain wasn't even close to one on the photo of the room they sold) Probably due to hotel management and quite strangely for china, most of the staff have angry faces and demeanor Aircon in the rooms is so inefficient that it took days to make room acceptably cool and i'm not really exigent person Cheap plastic carpets stink a bit in too hot rooms until it cools Overall it is not an relaxing and pleasurable experience you would expect from your holidays

Plussat: Great rooms and lots of variety at breakfast.

Miinukset: Swimming pool was dirty and is an extra charge. Very little English spoken

Plussat: The owner was great and very helpful! Staff were very friendly. Paulin showed me around the town. She was great!

Plussat: The interior of the hotel is beautiful and comfy. They served excellent tea in the rooms and they welcomed me with a tea as well. As I had to leave early they arranged a delicious packaged breakfast.

Miinukset: When I got to the hotel at night I wasn't sure I was at the right place as I couldn't see the sign and it was in a little backalley.

Plussat: We stayed only 1 night. Great stuff. They speak good english and help you a lot with getting around or to Yangshuo (as was our case). Good breakfast even too much I’d say. Very confortable bed.

Miinukset: Slightly hard to find. I’d put a sign on the main road pointing to the entrance. Not many restaurants to chose from nearby.

Plussat: Its very well decorated and the staff is extremely friendly and helpful.

Plussat: We really enjoyed the warm welcome and the cute rooms . Pauline from the reception was always available to help us and to organize our day trips. We lived our stay there

Plussat: The Zen Tea House is approached down a not very nice alley and your heart sinks as you approach it for the first time, wondering if the reviews were all fake. But then you go inside and are met by the most amazing staff. Everyone is friendly, helpful and kind. You feel truly welcomed, with a cup of tea. In our case: visits were recommended and arranged. Restaurants suggested with recommended menu items written in Chinese for us. We were helped with our onward travel arrangements. The hotel “feels” right. I can’t think of any hotel I have stayed in that beats it

Plussat: A very pleasant, traditional place. A good starting point for trips, the owners help with the organization of guided tours and it is brilliant. Prices better than for city trips. The hotel climate, quality of service, friendly atmosphere are its advantages. Thank you very much for a wonderful stay, we will definitely come back to you. Marta & Jack

Miinukset: Everything is fine, no comments. Breakfast must be remembered to indicate the time.

Plussat: Nicely decorated building and room - which makes a lot out of a quite simple building; room has large beds; very friendly staff some of whom speak very good English and relate well to foreign travelers

Miinukset: Hotel entrance gives an unpleasant impression (but positive surprise once you enter the hotel; breakfast was not buffet style, not good in quality and too little in quantity

Plussat: The staff was great, the room was perfect and comfortable, very accessible through public transport and not far away from the city center.

Plussat: Nice rooms, good breakfast

Miinukset: No English speaking staff, translator app was in use :-)

Plussat: Everything, staff, location wonderful, comfort,

Miinukset: Wanted to stay for much longer but had to go back to work

Plussat: Beautiful decor, really friendly staff who speaks great English and helped with every question, good breakfast, free evening walking tour, located right next to the beautiful park where you can see the sun and moon pagodas and walking distance to pedestrian streets for food and souvenirs. Helped us arrange trip to Lonji rice terrace as well. Thank you Rose for a great tour and your hospitality! Highly recommend staying here.

Miinukset: Nothing

Plussat: Location across the road from the lake, beautiful room and great shower, tea room in window. Girls on the front desk go above and beyond to help guests. Activity room with calligraphy set up for guests to use. The hotel is full of beautiful Chinese antiques.

Miinukset: Nothing

Plussat: Friendly Staff very helpful, good location just next to the lake, bed is really comfy. Good breakfast, the view on the top floor -breakfast area was amazing!

Miinukset: Overseas travelers remember “ do not put toilet paper in the toilet!!!” It blocks the toilet! The bathroom was a bit dark and a bit smelly, I guess because of the drain.

Plussat: Loved staying at the tea house. The staff were amazing. The breakfast was nice and the location was very central.

Plussat: We loved the staff they were amazing and very helpful and nice. They spoke very good English as well. They were so kind even once we left the hotel we returned a different day and let us store our luggage their while walking the city before heading to the airport . We will recommend this hotel to our friends. The location was fantastic.

Plussat: Not bad

Miinukset: Just good

Plussat: Friendly staff, great location

Plussat: Location,staff, cleaness, breakfast

Miinukset: Noisy outside if you keep your windows up. It’s getting quiet after 9h30pm. Not a problem, just an observation. If you keep your windows closed (and put on air-con) there is no noise at all.

Plussat: The hostel is in an amazing location walking distance from all the sights. Room was clean and comfortable and had everything we needed for a couple of nights stay. The hotel kept our bags while we were on tour to Longji. We were happy to stay another night on our return. Food was reasonably priced and cooked without additional oil.

Miinukset: Some of the advice regarding transport we got from the staff at the front desk was incorrect. Maybe down to inexperience as the staff are reasonably young.

Plussat: Good location. Spacious room.

Miinukset: Breakfast should be included. No lift.

Plussat: Central location to everything Very clean Friendly helpful staff New bathroom and heaps of shampoo!! Room was large with place for luggage

Plussat: Location was great, within short walking distance of the pedestrian street that had plenty of food/drink/shopping options. Had all the basics for a short stay and so good value. Easy to communicate with staff in English.

Miinukset: It took a very long time to figure out how the TV worked. Ultimately it was due to the remote being not sensitive enough (you had to get it pointing at the TV at just the right spot and angle). Since we weren't there to watch TV, not a big deal. Also, the floors and walls are all concrete so sounds echo easily - you can hear all footsteps from people walking (normally) outside the room.

Plussat: Delicious breakfast - english speaking stuff - perfect location and comfortable rooms. That's all only for a little money.

Plussat: The room and facilities are really good in private rooms. The staff was very helpful. I really recommend the trip to Longji rice terraces that the hostel organizes.

Miinukset: Breakfast is a bit expensive if you compare to other hostels, but it is good :).

Plussat: We liked everything except the breakfast.

Miinukset: The breakfast.

Plussat: property looks new, grand entrance, everything seemed quite fresh and shiny. staff speak little english but not a problem. Rooms were well equipped bed was very comfortable. little disappointed in the gym, several running machines and a single multifunction machine. location nice, opposite a lake, peaceful and quiet. close walking to downtown. my only concern was breakfast. The restaurant is badly laid out, designed too small for a large hotel and has these huge chairs ( completely oversized ) which make walking around the dining area almost impossible. Went for breakfast at 7;30 it was full. hardly any place to sit and was chaos. you cannot pass by another person without moving chairs to pass. the buffet was a bit sad, most people forming a queue to get eggs which was around 6 - 8 people and one egg chef. I abandoned that idea and went for coffee however they are only serving tea and coffee from a drip machine which was emptied in about 5 minutes. suddenly there was chaos in the buffet area with no tea and coffee and a long queue was disrupting the flow. the chef and multiple staff where just standing in the dining area looking around in shock and not knowing what to do. I complained that tea and coffee was not adequate for so many people and they stated to serve drinks at the table because walking around and going back and forth was like trying to find your way though a maze of chaotic people all confused and bothered by the fact that carrying a plate of food was almost impossible. I would say the breakfast was a disaster and they need to scrap the entire design and change the tables chairs and layout. also provide a fully self service tea and coffee and have more people serving fresh products like eggs.

Miinukset: dining room... a total nightmare

Plussat: Very nice hotel, near the lake and old gate of Guilin

Miinukset: Swimming pool is not too big and overcrowded with families with children

Plussat: Nice service. Nice location.

Plussat: I've stayed here several times now. It's convenient for the central Zhong Shan Road and there are a couple of markets within walking distance. There seems to have been a major revamp since my last visit, and although some may find the new decor a little "over the top", it's clean and fresh. The Western restaurant at breakfast has a reasonable choice of food, some Chinese, some Western, though I didn't take any other meals here. The walk along the lakeside opposite is beautiful and provides a route to the centre away from noisy roads. It's definitely worth checking for good price deals, for example via Ctrip. Be careful, I once accidentally booked a suite for USD 20,000 (got mixed up with the currency and number of zeros!), but luckily some intense pleading got me off the hook. Would definitely come here again.

Miinukset: Sometimes finding a taxi here can be a problem, though when the hotel called one for me, the charge was not unreasonable. Getting here from the airport directly requires a taxi, though this time I took a public bus to its nearest stop and walked the rest of the way (about 30 mins). In the height of summer, this might not be very pleasant, but in November it was fine.

Plussat: Large and good entrance - friendly and welcoming people

Miinukset: Location is a bit off site

Plussat: The rooms are clean and big enough. The hotel is a few minutes away from the lakes and the pagodas, so in a very good loaction. The staff was helpful and spoke enough english. The breakfast was good.

Miinukset: The carpeted floors are a bit old-fashioned.

Plussat: For one of those big hotels that cater for big tour groups etc it was pretty good, and the location to the centre of Guilin was decent. There's a little street just next to the hotel with lots of little bars, which we really enjoyed. The room had everything we needed.

Miinukset: There was a big selection for breakfast but I wouldn't say it was amazing. Everything tasted fine. Chinese & Western options available.