Hagerstown hotellia

Plussat: Clean room, comfy bed, awesome shower. Breakfast was great and the staff helpful and friendly.

Miinukset: Nothing, really. I would say that it’s tucked back off the road. I was happy I had my GPS to help guide me here. The location does make it very quiet. No highway traffic noise!

Plussat: The location was ideal for our stay, rooms tastefully decorated, front desk staff and housekeeping staff very friendly. The breakfast both warm and cold choices were definitely better than most hotels and the presentation looked very appetizing.

Miinukset: No, would definitely stay there again when in the area.

Plussat: Breakfast, pool, clean rooms, friendly staff. Great place to stay, and for a great price.

Plussat: The people. That it was clean and comfortable. The value.

Miinukset: The sound of the highway.

Plussat: Beautiful hotel, rooms are very clean. The hotel offered a delicious breakfast and afternoon cookie/water snack.

Miinukset: The only downfall is half of the rooms are on the highway side and it can be quite noisy with the traffic

Plussat: Everything was very nice! Staff were all very friendly! 0 complaints!!

Plussat: Very clean hotel conveniently located to I81. We stay here a few times a year and it is always a good experience. The breakfast has many selections and is always fresh. We are very happy to have a consistently clean, safe place to stay.

Miinukset: It would be nice to have full blinds on the windows especially for the rooms that face the highway to block the lights.

Plussat: Room was amazing and extremely clean. Location was perfect with plenty of parking. Breakfast area large and comfortable. I have to say thus is one of my favorite hotels, ever.

Plussat: Design of room

Miinukset: Bathroom was freezing compared to the room. Whirlpool jets barely worked. Heater blew cold air most of the time.

Plussat: We did have a issue.They took care of it right away..very nice staff at front counter and breakfast area.very clean rooms

Plussat: Quiet, breakfast was awesome.

Miinukset: Need a better wine selection at the snack shop :-)

Plussat: Easy check in, clean and comfortable.

Miinukset: It's in the north... But it was great.

Plussat: The staff and condition of the Hampton in Hagerstown is excellent. The staff is friendly and the breakfast offered was one of the best I have had at a Hampton property.

Miinukset: The air handler in our room was a little noisy but I mentioned it at checkout and the guest services person is referring my comment to maintenance.

Plussat: The room was so clean and beds comfy. Breakfast was great!

Miinukset: Nope- all pleasant!

Plussat: Tastefully decorated, comfortable, clean hotel with friendly, efficient staff. Nicely laid out room with comfortable bed. Plenty of hot and cold choices for breakfast.

Miinukset: Nothing negative to say.

Plussat: Cleaning,breakfast, location

Miinukset: Nil

Plussat: So clean and friendly staff, and all guests were friendly as well!

Miinukset: The parking lot could use more lighting

Plussat: Everything was excellent.

Plussat: Everything.

Plussat: Beautiful room. Excellent bad. And great breakfast.

Plussat: The hotel was clean the amenities were above and beyond standard hotel offers and the bed was so comfortable

Miinukset: Nothing

Plussat: Breakfast was excellent!

Plussat: It’s very clean and the breakfast is great. Also the beds are very comfortable

Miinukset: No

Plussat: Location Lots of restaurants eat by

Miinukset: No

Plussat: it had lovely flowers

Miinukset: We were on the 5th floor and the hotel was under construction so we had to walk way out of the way to get to our room. Pool was outside in another building. Front desk bad service. Room had no vent,odd. Cleaning ladies could not speak English or French.

Plussat: Safe environment clean

Miinukset: No

Plussat: Clean, friendly staff, and great breakfast. Location was perfect!

Plussat: The cleanliness. The kindness of the employees

Plussat: Good gym for the size of the hotel. The kids had a blast in the pool and could be watched from the treadmill.

Miinukset: Kids said the foldout bed was uncomfortable. Next time I would get a separate bed rather than a pull out.

Plussat: The room was set up with all the efficiencies you'd expect at home. We were at an event all weekend and I took food to make in crock pots so the refrigerator was a great size for us.

Miinukset: Our group was booked together, but was changed by staff for some reason, so our group was all over the hotel not near each other at all. There was no communication with us about this until check in and I felt that was a little unfair to our group.

Plussat: Missed breakfast. Kinda weird getting into the parking lot from main drag. I like the convenience of the restaurants near by. Beautiful room.

Miinukset: We were traveling, shopping for he holidays. got about 3 hours of sleep when the fire alarms went off. As far as I understood it was a false alarm because they sent us back to our rooms. But very unpleasant awaking non the less.

Miinukset: the hotel its a good place and confy. the star is friendly

Plussat: The breakfast was outstanding. The bacon was cooked perfectly. It was crisp which I like.

Plussat: Breakfast was great

Plussat: Cleanliness and comfort

Miinukset: The location was good as it was close to the bike trails we were taking.

Plussat: The room/breakfast options

Miinukset: Overpriced food/drinks in the "market"

Plussat: Area....plenty of shopping around....traffic wasnt to bad.

Miinukset: Food selection for breakfast...area was too crowded.

Plussat: Staff. Cleanliness. Comfortable bed. Location.

Miinukset: Inconsiderate neighbor, but that is not the hotel's fault. I chose to ride it out rather than involve the staff.

Plussat: It was clean and conveniently located.

Miinukset: No, it met my expectations.

Plussat: Staff friendly and service good

Miinukset: Price

Plussat: Everything was wonderful

Plussat: Beds were comfortable water was nice And hot hotel was very Clean

Miinukset: More selection at Breakfast such as potatoes

Plussat: Suites are roomy and well appointed.

Miinukset: One side of the hotel is very very close to interstate 81 and thus you can hear the traffic in the hotel room. If you stay, ask for a room facing the mall.

Miinukset: Room was poorly laid out. Bathroom sink and counter area was much too small. Coffee maker didn’t work. Room faced interstate so too much overnight noise.

Plussat: Nice clean hotel. Good breakfast. Walking distance to restaurants.

Plussat: The people

Miinukset: Rooms and bathrooms a tad on the dated side of the spectrum.

Plussat: I liked the pool, firepit. Clean.

Miinukset: Crazy you are rewards member and have to pay for internet. Get a inhouse resturant thw one you have is a joke and fix your elevators. Staff stood outside and smoked all night.

Plussat: Elevators broken and unsafe. Staff not knowledgeable or available most the time

Plussat: Very nice and clean

Plussat: Very clean property

Plussat: Location

Miinukset: Breakfast ended at 930am

Miinukset: Noisey air conditioning in room.

Miinukset: No continental breakfast No in room whirlpool

Plussat: Hotel was lovely and very clean!

Miinukset: I liked everything!

Plussat: Location to a variety of restaurants

Miinukset: Duvet was too hot

Plussat: The welcome and extra for JFK 50mile runners

Miinukset: Liked it all

Plussat: Bed & pillows very comfy

Miinukset: Not able to block out window from outside lighting

Plussat: The breakfast is delicious and fragrant. The to-go option is like icing on a cake.

Miinukset: no

Plussat: Great service and the breakfast included gluten free items, which was appreciated.

Miinukset: The beds were hard and the front desk staff was not available upon arrival. 10 minutes later the clerk arrived and was not very friendly. The facility was nice, but breakfast here was not as good as other Holiday Inn Express hotels where we have stayed.

Plussat: Room was clean. Friendly staff.

Plussat: Good pillows/;comfortable bed

Plussat: The rooms were large. Everything was clean. The location was great - easy to get on and off of the highway. There was a lot of restaurants and shops right next to the hotel which made things super easy and convenient.

Miinukset: nothing - overall pleased.

Plussat: Pleasant staff, comfortable rooms and good breakfast. All you want when travelling.

Miinukset: No.

Plussat: Employees super fun and nice

Plussat: Nice staff, quiet, comfy bed, good breakfast

Plussat: Located amid a bunch of restaurants and shopping. Very quiet and comfortable room; keep the hot cookies coming!! Have stayed in 3 Country Inns and Suites in the last month - all equal or exceed expectations on size and price.

Miinukset: Only there a night, and didn't have any complaints.

Plussat: Great location, friendly staff, good breakfast.

Plussat: Clean and comfortable

Miinukset: Nothing

Plussat: Fairbanks price, nice room

Miinukset: No

Plussat: The cookies

Miinukset: The vending machine was empty

Plussat: Good breakfast

Plussat: Beds were very comfortable.

Miinukset: Hallways and elevators had litter. Painting was being done in the hallway as we arrived.

Plussat: Very clean and nice staffing

Plussat: Dollar for dollar this may be the best place I've ever stayed. The staff was super friendly and was able to check me in 2 hours early. The room was clean,spacious and comfortable. I had complete control of the climate and everything worked as it's supposed to. Breakfast was hot,fresh and free! Bed was beyond comfortable and black out curtains /drapes made light a non-factor. Very quiet stay. I could go on forever. Absolutely a top notch experience.

Miinukset: Nothing

Plussat: THE NEWNESS AN LOCATION OF THE FACILITY

Miinukset: THE LOAD CHILDREN STOMPING UP AN DOWN THE HALLWAY AT 2AM ON FLOOR NUMBER 4

Plussat: The breakfast was great, as well as they supplied coffee and cookies throughout the day and into the night. The hotel was very clean and up to date.

Miinukset: While the breakfast was great, it did seem to have a limited selection to pick from. That would be about the only thing I could come up with.

Plussat: It is clean, the beds are comfortable and it is near the interstate

Plussat: Staff were friendly and helpful and the fact that the rooms are so clean!

Miinukset: No!

Plussat: Very friendly staff

Miinukset: Continental breakfast was very skimpy and they screwed up my number of beds (though did refund 20% after I complained)

Plussat: Very Clean, great location, The staff was great!

Miinukset: The bed in room 302 . . on the window side has a valley in it like the stuff you read about. I threw away stuff better than this in college and slept on an air mattress. If you can't sleep it kind of defeats the purpose.

Plussat: Request for ground floor room was met, no issues. Quiet room. Nothing fancy, just a good stop for long travel

Plussat: Value Location Pet-Friendly

Miinukset: Our room was on the floor where there was smoking rooms...is that still a thing, Gross. It smelled horrid walking thru it...

Plussat: Very nice ! .. clean comfort.. very good hot breakfast .. great experience for budget price :)

Plussat: This was our third (3rd) time staying at the property, The only thing for improvement, would be the breakfast bar w/possibly a waffle maker or a small crock pot w/sausage gravy & warm biscuits or eggs , ham or sausage links .

Miinukset: Nothing

Plussat: Room was clean, staff was friendly. Basic breakfast served its purpose.

Miinukset: The hotel is next to a truck stop. Starting at 3 am, there was constant noise of truckers moving about so we could no longer sleep. Although the hotel was clean and the staff friendly, I cannot recommend staying here if you want a good nights rest.

Miinukset: Great place

Plussat: It was clean and comfy. The staff was pleasant.

Miinukset: It’s kind of hard to find, especially after dark!

Plussat: The staff is one of the kindest I've ever encountered. I usually love the cleanliness of the rooms, as well.

Miinukset: This is the first time I've stayed at a Country Inns & Suites when the room was not up to par. The white quilt had a huge red (likely juice) stain on it, and the tub was stained from previously having a mat stuck to it.

Plussat: Breakfast was too limited. Location was very good.

Miinukset: better breakfast

Plussat: Location was perfect. The staff was courteous and friendly. They were very helpful in recommending a restaurant.

Miinukset: The bathroom light and fan were on the same switch. Would rather have this separated.

Plussat: The bed was comfortable and it was quiet. I slept well.

Miinukset: The hotel was not easy with regard to handicap access. The location of parking, doors, and elevators was not conducive to disabilities and the toilets are super low and grab bars in shower not in a handicap friendly place.

Plussat: The staff was very friendly - both upon checking in and out. The beds were comfortable and the room was clean.

Miinukset: We were in room 109 - while the room was clean - the bathroom tub spout had mold around the outside. I took a picture and showed the front desk when we checked out. They apologized, took a note and said that they would be sure to take care of it.

Plussat: Pet friendly

Miinukset: Tv was not connected, room was dirty, staff was inattentive.

Plussat: Staff was wonderful!

Miinukset: No

Plussat: Staff were all very friendly and helpful.

Miinukset: Toilet didn't flush well. Had to flush at least twice per use.

Plussat: Great hotel

Plussat: It was clean and staff very friendly. Close to several eateries.

Plussat: Check in process was quick. I did not have breakfast but my daughter did and she said it was delicious.

Plussat: The breakfast was good.

Miinukset: Overall the room did not appear to be clean specifically the bathroom appeared dirty.

Plussat: We just needed a place to stay after travel I'll ng.

Miinukset: Wasn't there that long.

Plussat: Beds was comfortable

Plussat: The rooms were clean, beds comfortable and it was in good location for us and pretty reasonable price.

Miinukset: Staff member at check out was a little grumpy but you know everyone has bad days. Also elevators could use a little cosmetic work.

Plussat: It's location, right of the highway making it a good stop over

Miinukset: Yes, it's definitely not what I expected, old and very unfriendly staff

Plussat: location

Plussat: The breakfast is the best. The rooms were decent and I liked having a sleeper couch for our daughter which afforded my wife and I a little privacy and also a king bed.

Miinukset: Not sure if this is in all of them, but I did notice some cosmetic defects with our room. It appeared like the builders must have finished it in a hurry. The corner of the door frame had a crack and there was a little gap between the frame and the door.

Plussat: The Kind & Respectful Service From all the Staff. The Room Are Above Standard, the Breakfast is Amazing.

Plussat: Great location, cost and amenities. All you need while travelling. Didn't get a chance to sample the bar, but it looked inviting!!

Miinukset: Only stayed a night - no real complaints

Plussat: Hotel is convenience and room is spacious.

Miinukset: No microwave. Breakfast staff not friendly, there was no response when we say good morning.

Plussat: The king size bed had the perfect amount of firmness. The room was very clean and smelled fresh.

Miinukset: The heater would not shut off, even when I turned it to “off.” I ended up having to set it on ac to make the room comfortable. I also did not like the breakfast offered, not much selection. People were using their hands and utensils instead of

Plussat: Clean.friendly staff.good breakfast.

Miinukset: Mattress very soft.pricey restaurant.

Plussat: Got a great room, quiet. Restaurant is really convenient after a long drive

Miinukset: No matter what, and we try each year the breakfast is really disappointing. Eggs are sweaty, fruit salad woody, thank goodness for bagels

Plussat: I slept like a rock....the bed was amazing. Breakfast was ok but I got what I needed (different milk options would have been nice for those of us who drink skim). Was suitable for what I needed to kick start my day. Staff was AMAZING and the restaurant at night had great service and good pub food.

Miinukset: A few more options for breakfast for those who can’t do salsa crepes or whole milk. Maybe add more fruit options and add apple juice to drink options. Otherwise, it did the job! I had a great experience

Plussat: Breakfast could have been better, especially the eggs. But I heard no others complain so it may be just me. The room could use a through cleaning however.

Plussat: They allowed doggo's

Miinukset: Small bathroom, Only one elevator ? Not much to complain about!

Plussat: Close to where I need to be at the time.

Miinukset: Yes, when I checked in they want a $100.00 security deposit. Was not on there website and I don’t feel that was right. Then instead of putting it on hold they took it out of my account and I just got it back today. How fair is that. Lucky I had the

Plussat: I love the spa tub in bathroom. I was very relaxed.

Miinukset: The pool was super cold.

Plussat: Location

Miinukset: Cleanliness. Dust covered the room. Such as ice container,. Hair in the blow dryer, hair on the shower wall. They need to say stand-up shower

Plussat: The breakfast was awesome! The man in charge of preparing the options took the time to prepare healthy choices not always seen in hotel breakfasts...egg white eggs with turkey sausage. That was a really nice touch!

Plussat: Could use more outlets on the desk.

Plussat: Quality and selection very good. Young man on Thursday morning was "on it" and kept things replenished. I went there at 8:05Am on Friday and almost everything was gone: no eggs, no waffle mix, a few sweet rolls, and hardly any juice or coffee. That was not good, considering the bar was supposed to open until 9:00AM. This was the only negative for the two days.

Plussat: The locality was perfect with the new Walmart and other new attractions in the area. Prices for a Saturday were comparable and most importantly to me the facilities were clean

Miinukset: Don’t enjoy sliding doors to the bathrooms. Limits privacy for using the toilet

Plussat: Price was good

Miinukset: Poor internet service. Sewer gas smell in room and hallway

Plussat: Staff was very friendly

Miinukset: Ice machine was broken. Cable tv was not working. It took 45 minutes to reload channels. It appeared there was only one staff that eve. He had to welcome guests and be the tv repairman. Not fair to this fine gentleman.. hire more help.

Plussat: the staff was friendly

Miinukset: the room was small, the hallway stunk of cigarettes, the carpet was very stained

Plussat: What eggs?

Miinukset: Make sure tv remote functions properly.

Plussat: Room was nice.

Miinukset: Pool was closed and was green.

Plussat: It was alright

Miinukset: Yes went you eat breakfast you have to ask for water and get one things at a time

Plussat: The woman that worked in the breakfast station was very nice and very professional.

Miinukset: The room had blood on the sheets. We needed towels and the front clerk said that she did not want to wake up the cleaning staff. They did comp me $30 but I would not recommend staying here.

Plussat: Breakfast is good.

Miinukset: Fix WIFI.

Plussat: Staff feels like family

Miinukset: Other guests

Plussat: We liked the free parking the best.

Miinukset: When we went into the room, there was no bar soap or tissues. The shower curtain rod was split on one end and pulling out of the wall. The hair dryer was cracked and potentially unsafe to use. Multiple signs made us question if the room was clean

Miinukset: rooms were old carpet ripped shower curtain broke

Plussat: Room clean ...customer service was great

Miinukset: Service was excellent

Plussat: The hotel was better than some reviews we read. The gentlemen at the front desk was nice. We got a king suite with a whirlpool tub, which was very nice/bigger than we expected. The room was clean, could have been cleaner. Very outdated.

Miinukset: The room was suppose to be non-smoking but it did have a faint smell of smoke. There were some tiles near the tub that were coming up. No light in the shower. Towels were very thin. Bed was not comfortable for my wife.

Plussat: Easy access from highway good parking.

Plussat: Beds were comfortable. Had refrigerator, microwave, and coffee maker.

Miinukset: The barking dog. A dog was left left alone in a neighboring room and barked for over 90 minutes when we were trying to get to sleep. Staff could only offer yo see if they could find us another room.

Plussat: Nice, responsive staff.

Miinukset: Blinds could not darken room fully, street lights shined through. Lighting was weak in the main portion of the room. The alarm clock did not work.

Plussat: Room was clean and bed was comfortable.Great rate.

Plussat: Inexpensive and close to airport

Miinukset: Pillows were lumpy

Plussat: Breakfast, fridge, reading nook,and the microwave.

Miinukset: Breakfast was a joke, and all put away by 9am. Very sparse in amenities.

Plussat: Clean.

Miinukset: Train and traffic noises kept us awake during night. Breakfast was very minimal and disappointing.

Plussat: Breakfast leaves a lot to be desired Hampton much better

Miinukset: Noise level insulation needs improvement on street side

Plussat: Breakfast

Miinukset: finishing materials of the room

Plussat: Staff was friendly and helpful

Miinukset: Entry dark and remote. Room very small. Noisy

Plussat: the staff was not helpful. the noise comes from the street right into the room. Flood lights come right into the room. The hotel lobby has a strange smell. The only thing about this being a Wyndham hotel is the name.I will not stay in a another Microtel

Plussat: The eggs were boiled. The coffee was not great. The lobby was very clean.

Miinukset: Better breakfast choices.

Plussat: It was very good for the price.

Miinukset: No complaints.

Plussat: Easy access from the highway

Miinukset: No full service restaurant within walking distance.

Plussat: Clean

Miinukset: Dirty people stay here and you will regret staying here. The breakfast is also pretty limited compared to other places. Staff need a lot more inservicing on how to professionally handle bad situations. I guess they are doing best they can for the local

Plussat: I stay at this Days Inn each time I visit Baltimore to pick up my toddler grandson or return him home. The gentleman behind the desk each time I stay is very friendly. He even chats with my 20 month old grandson.

Plussat: Nothing

Miinukset: We ended up leaving. They had an entire floor dedicated to smoking and when you got off you smelt it.

Plussat: The staff.

Miinukset: Breakfast was pretty spare. Not even jelly for toast.

Miinukset: The clerk at the front desk

Plussat: New sink. New bathroom.

Miinukset: Need to be updated. Not enough outlets. Antiquated furniture, including head board. Dusty! Toilet too low!

Plussat: The location was only 5 min from the course I was in town for, so that was good. The staff was friendly and helpful.

Miinukset: The entire hotel, lobby, and hallways were very depressing, old, and dreary. The website said that there was a fitness room, but when I had the attendant unlock the fitness room he told me that everything was broken except for the treadmill and the elliptical machine. However, when I got on the elliptical machine there was no power and no ability to select any programs on the machine. Basically, the fitness room was so sad that they should not even be allowed to say that there is a fitness room on the website.

Plussat: Nothing

Miinukset: It was dirty. Not sure if it was cleaned after last guests.

Plussat: The bed was comfortable

Miinukset: The sheets had cigarettes burn holes. There was only enough coffee and items for one person.

Plussat: the price was reasonable and location worked for us.

Miinukset: it is very run down in appearance and dated in style

Plussat: Nothing

Miinukset: The bathroom was horrible and the room was stained and smelled like mold. Front desk staff was rude and belligerent.

Miinukset: The WiFi was too weak to keep a signal. The curtains were two inches too short. So even with them closed you could see outside.

Plussat: Breakfast, coffee served 24hrs, Room

Plussat: Location

Miinukset: Floor and carpet was dirty

Plussat: Good clean Great service at the desk Would stay again

Plussat: Courteous staff clean modern room.

Plussat: We loved the bed. After a stressful day for us, the fact that we got to sleep in a really comfortable bed was divine. Staff was very friendly. We will be using this hotel again.

Miinukset: The one negative thing was the room smelled like damp dog.

Plussat: Modern, appearred to new and was very clean The syaff wete professional and knowledgeable.

Plussat: The beds were very comfortable and it was quite the staff was polite and cheerful. For the price it was a good value

Miinukset: It could have been a little cleaner . the breakfast was lacking choices and they offered cereal but there was no milk.

Plussat: Location

Miinukset: The breakfast. The air conditioner. The toilet seat.

Plussat: Cleaning staff excellent;made my bed daily and changed out towels as well. My partner loved their towels and ended up buying one.

Miinukset: Key card had to be reprogrammed on first day. Worked as expected rest of stay.

Miinukset: Smell of mildew.

Plussat: NOTHING!

Miinukset: Located in rundown area, dirty, smelled, no elevator, cigarette butt and food crumbs on step in stairwell remained there from Friday until we left on Sunday room key cards did not function correctly,every time we left and came back they would not work!

Miinukset: The hot buffet was disgusting. The parking lot was dirty, had trash....shopping carts...broken down vehicles. The bathroom light / fixture had a power surge frequently and would flash on and off! The bathroom tub was nasty. The batteries in the TV remote failed and had to be replaced! Some of the guest were noisy, loud; rude; cussing....I'm glad my daughter was not with me! Seriously.. the two hotels in Hagerstown I stayed in were disgusting. Thank you.

Plussat: Bed was very comfortable

Miinukset: I got bit by a bug. I have a video and pics of 2 different bugs in my room. The shower was dirty too. The nightstand was dirty as well.

Plussat: Nothing

Miinukset: Everything

Plussat: Bed was comfy but after being in the car all day

Miinukset: Food was cold for bkft.room wasn't ready at 1 like it said it was.

Plussat: The hotel staff are so friendly an helpful. They are flexible and very delightful to deal with. The hotel itself is always clean (lobby, breakfast area, hallways etc)

Miinukset: I honestly don't have any complaints!

Plussat: Absolutely nothing!!

Miinukset: Hated the cockroaches and the extremely rude front desk associate, his manners were non existent and he was insulting, would never recommend staying at this establishment.. Simply horrible

Plussat: Breakfast, water pressure, a/c and heating unit, the staff

Miinukset: Washed but old very dirty towels, stained with blood and other stuff. The smell of cigarettes and very old and wormed down furniture.

Plussat: The location

Miinukset: There were burn holes all through the comforters on the bed and it was brought to Management's attention nothing was done ask for extra pillows never received those and the people in the rooms beside us fought and yelled all night long

Plussat: the rooms were nice big and comfortable. Staff was friendly.

Miinukset: Hot breakfast was cold. Coffee was cold as well. Carpets smelled inside the hotel. Sheets were not changed

Miinukset: Didn’t have any wash clothes in the room they said with until 11am which will be check out time

Plussat: Breakfast

Miinukset: Hardwood floors in the rooms

Miinukset: The room as well as the bedding should be cleaner. I found someone's tooth in my bed.

Miinukset: beds were worn out, hotel was noisy, no bsn center...