Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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10,0
Plussat: Excellent customer service and easy drop off
arvostelut:
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9,2
Plussat: Great staff
Miinukset: Due to airport construction the car was a good hike from the counter
arvostelut:
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8,8
Miinukset: Awesome customer service and very affordable. Only thing was that vehicle was not clean or sanitized. It was a little uncomfortable driving home. Once I was home I sprayed it with lysol. Other than that it was an awesome experience. Thanks
arvostelut:
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8,8
Plussat: Easy drop off. The pick up was not as smooth, but it seems airport is doing renovations so the lot is not in its usual space.
arvostelut:
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4,0
Plussat: The vehicle and promptness in and out service.
Miinukset: Long time customer of enterprise for 20 years in dallas location. Overcharged fuel which I saw by looking at details of bill. Was fixed after calling which should not have been necessary.
arvostelut:
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4,4
Plussat: Staff was friendly but vehicles were not available.
Miinukset: Vehicle had dirty windows (inside). Vehicle selected via Kayak was not available.
arvostelut:
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2,0
Miinukset: After making reservations and arriving at location, Enterprise did not have any vehicles besides a SUV and a large van. I asked why did websites allow rentals to be reserved, and they stated it was out of their hand.
arvostelut:
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9,6
Variety of vehicles; customer focused staff; rapid check-in & drop-off
Plussat: Staff was very customer focused and offered choices on vehicles and coverage with just the right amount of sales pressure. Staff working at their desks saw me at the counter and jumped to their feet to help me.
arvostelut:
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10,0
Free upgrade
Plussat: They upgraded me for free which was a huge help especially since I was doing a 5 hour drive. The drop off and pick up was a breeze and the car was very nice.
Miinukset: They urged me to prepay fuel even tho i didn't want to, that was annoying.
arvostelut:
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6,8
Decent car - good customer service - excessive drop off charges
Plussat: Quick drop off. Nice people.
Miinukset: Excessive fee to drop off car in different city.
arvostelut:
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10,0
Plussat: I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.
arvostelut:
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2,4
Bad experience -
Plussat: Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...
Miinukset: The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .
arvostelut:
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10,0
Plussat: Excellent customer service and easy drop off
arvostelut:
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9,2
Plussat: Great staff
Miinukset: Due to airport construction the car was a good hike from the counter
arvostelut:
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8,8
Miinukset: Awesome customer service and very affordable. Only thing was that vehicle was not clean or sanitized. It was a little uncomfortable driving home. Once I was home I sprayed it with lysol. Other than that it was an awesome experience. Thanks
arvostelut:
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8,8
Plussat: Easy drop off. The pick up was not as smooth, but it seems airport is doing renovations so the lot is not in its usual space.
arvostelut:
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9,6
Variety of vehicles; customer focused staff; rapid check-in & drop-off
Plussat: Staff was very customer focused and offered choices on vehicles and coverage with just the right amount of sales pressure. Staff working at their desks saw me at the counter and jumped to their feet to help me.
arvostelut:
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10,0
Free upgrade
Plussat: They upgraded me for free which was a huge help especially since I was doing a 5 hour drive. The drop off and pick up was a breeze and the car was very nice.
Miinukset: They urged me to prepay fuel even tho i didn't want to, that was annoying.
arvostelut:
-
10,0
Plussat: I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.
arvostelut:
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4,0
Plussat: The vehicle and promptness in and out service.
Miinukset: Long time customer of enterprise for 20 years in dallas location. Overcharged fuel which I saw by looking at details of bill. Was fixed after calling which should not have been necessary.
arvostelut:
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4,4
Plussat: Staff was friendly but vehicles were not available.
Miinukset: Vehicle had dirty windows (inside). Vehicle selected via Kayak was not available.
arvostelut:
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2,0
Miinukset: After making reservations and arriving at location, Enterprise did not have any vehicles besides a SUV and a large van. I asked why did websites allow rentals to be reserved, and they stated it was out of their hand.
arvostelut:
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2,4
Bad experience -
Plussat: Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...
Miinukset: The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .
arvostelut:
