Autonvuokraus Cork

Plussat: The staff explained that the insurance was not part of the rental agreement and I would have to pay separately. This was not the fault of the car rental company and they remained helpful and professional in their dealings with me.

Miinukset: The offer from Kayak did not include insurance, which I had to purchase at the desk and more than doubled the cost of the rental. This is a total rip off as the offer presented didn't stipulate this . Incidentally if I had hired directly from the car hire company it would have been much cheaper.

Did not end up renting a car

Miinukset: Showed up to pick up the car I booked online for 86 euros and the man wanted a 5,000.00 Euro deposit for the car because I decline insurance because I have international coverage through my policy here in canada. I said I don't have that kind of money so how much for the car with insurance? I was quoted 571 euros. Remember I booked it online for 86. My Irish boyfriend asked what if i put it on my credit card and drive what is your best price? They dropped 250.00 euros off the rental price. At that point it was clearly discriminatory and subjective so we Did not rent a car and his sister drove us around for the week. How many other people have they ripped off with their insurance scam? Grateful for our backup plan.

Surprise Charges at Pickup

Plussat: The car was clean at pickup and came with a full tank.

Miinukset: We were quoted $331 by booking online. At pickup, our total came to $846 after all taxes and ‘required insurances.’ I’d asked to drop the insurances because my VISA benefits from my credit union would provide coverage, however, they then added cancellation fees that made cancelling not worth the trouble. Will not be using Payless/Budget or Kayak ever again.

Sneaky

Plussat: Anybody booking with this crowd please read the small print because when you hear all the add ons and want to cancel its too late as they will catch you for €50. Stay well away from these call centre gangsters.

Rented cars they don't have

Plussat: The car was comfortable and functional

Miinukset: Signed the rental agreement. They said "wait just a minute and we'll get your key". Over an hour later we got our car. They had rented us a car they didn't have and we had to wait for the morning returns! Insane bait-and-switch approach. Skip it and use the reputatble rental agencies.

Payless Ripoff in Ireland

Plussat: Good car.

Miinukset: Payless is part of the ongoing Irish rip-off of US rental car customers. Despite the fact that most of us are covered in Ireland, they continue to try and gauge you to pay extortionist coverage rates that are never disclosed up front. My $16 day rental was actually more like $60 with taxes and coverage. They now require a $5000 deposit on your credit card to release the car without coverage. What a scam.