Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
Autovuokraamot kohteessa El Paso lentokenttä ja niiden arvostelut
Rankattu nro 1
Enterprise
Parhaat arvostelut
9,5 Erinomainen (6 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Enterprise arvostelua
Autonvuokrauksen sijainnit
Enterprise
Liikkeet kentällä El Paso lentokenttä
6505 Convair Rd
+1 915 779 2260
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki Enterprise arvostelut
Enterprise arvostelut: El Paso lentokenttä
Rankattu nro 2
Alamo
9,1 Erinomainen (45 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Alamo arvostelua
Autonvuokrauksen sijainnit
Alamo
Liikkeet kentällä El Paso lentokenttä
6505 Convair Rd
+1 915 778 4404
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki Alamo arvostelut
Alamo arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
10,0
Everything went perfectly!
Plussat: Both pick up AND drop off were super fast and everyone was extremely friendly. Keep up the great work!
Miinukset: n/a
arvostelut:
-
10,0
Very good experience
Plussat: The staff in the pickup and return area is very courteous and helpful. The car was exceptionally clean.
Miinukset: Telephone service, needs work. Customer support is obviously farmed out overseas and if the problem isn't in their book they simply keep repeating what's in front of them. In 4 attempts over 3 hours no one at the rental desk in the airport (ELP) ever answered the phone.
arvostelut:
-
5,6
Not recommended
Plussat: Picking up from DFW was the best experience I had, honestly the only reason why they get 3 stars & not just 1. Took about 10 min tops & customer service was excellent!
Miinukset: Dropping off in El Paso was easy & efficient but picking up another car 4 days later was a nightmare. Took over 40 min just at the desk (there were 2 people ahead of me). Once we were in the parking lot to pick up the car, there was only one person working outside, but he was too busy on a personal call to help us. When he finally came over to tell us which car we could take, he didn't get off the phone, & just said, you can take that one, & went back into his booth, still on his cell phone, while we waited for him to let us out at the exit, which he walked to a couple minutes later, still on his phone. We were the only ones there! The car didn't have any windshield wiper fluid & the remote didn't work. My card was charged 2 separate amounts that didn't add up to the total on my receipt, it was for almost $30 more, & after being reimbursed for some of the inconveniences, the second amount is still on hold almost 2 weeks later & when I call Alamo, I keep getting different answers as to why, including, we don't show anything on hold, we show the transaction complete & there's nothing they can do except wait a few weeks & see if that amount is still on hold. DONT EVER RENT A CAR from the EL PASO LOCATION!
arvostelut:
-
9,6
fast drop off, no hassles
Plussat: I loved the service, really friendly. they let me choose the car on the fly. no hidden fees or obligatory extra insurance, they accept your credit card included insurance which has been a big issue before with other car rental companies.
arvostelut:
-
6,0
Extra hour? Unfair...
Plussat: The car was new and perfect
Miinukset: I used the car exactly 24 hours but since the drop off city has an hour ahead in the time they charged me $38 additional to my bill. I paid because of my rush to take my flight but I don't think this is correct.
arvostelut:
-
10,0
Plussat: Good service, quick and easy pick up and drop off.
Miinukset: Cost of rental was higher than preferred but lower than competitors.
arvostelut:
-
10,0
Plussat: The truck drove smooth it was a comfortable ride.
arvostelut:
-
9,6
Free upgrade, surprisingly good gas mileage
Plussat: I got a free upgrade to a Nissan Rogue on a one-way rental from Denver to El Paso. The vehicle was new, clean and had no issues whatsoever. The staff in both cities were friendly, helpful and knowledgeable.
Miinukset: I don't have much to complain about, other than to say it was not the cheapest rental car experience I have had.
arvostelut:
-
10,0
Great car
Plussat: The car, stereo system, seats
arvostelut:
-
10,0
Easy process
Plussat: Very friendly and courtisiuos personal. Really easy and quickly process
arvostelut:
-
7,2
Middle of the road.
Plussat: For your money alamo has comfortable cars that function. Car was a Chrysler 200 and it drove decent with decent mileage for gas.
Miinukset: The car was very stained. Drivers seat had a sweat stain from the previous drivers backside. There were numerous stains from who knows what all over the headrests seats and doors. The car had 27,000 miles on it and it showed. At least they didn't charge me full price.
arvostelut:
-
8,4
Not what I would consider full size car.
Miinukset: The car. Not a true full dize. Expensive for what it was.
arvostelut:
-
10,0
Everything went perfectly!
Plussat: Both pick up AND drop off were super fast and everyone was extremely friendly. Keep up the great work!
Miinukset: n/a
arvostelut:
-
10,0
Very good experience
Plussat: The staff in the pickup and return area is very courteous and helpful. The car was exceptionally clean.
Miinukset: Telephone service, needs work. Customer support is obviously farmed out overseas and if the problem isn't in their book they simply keep repeating what's in front of them. In 4 attempts over 3 hours no one at the rental desk in the airport (ELP) ever answered the phone.
arvostelut:
-
9,6
fast drop off, no hassles
Plussat: I loved the service, really friendly. they let me choose the car on the fly. no hidden fees or obligatory extra insurance, they accept your credit card included insurance which has been a big issue before with other car rental companies.
arvostelut:
-
10,0
Plussat: Good service, quick and easy pick up and drop off.
Miinukset: Cost of rental was higher than preferred but lower than competitors.
arvostelut:
-
10,0
Plussat: The truck drove smooth it was a comfortable ride.
arvostelut:
-
9,6
Free upgrade, surprisingly good gas mileage
Plussat: I got a free upgrade to a Nissan Rogue on a one-way rental from Denver to El Paso. The vehicle was new, clean and had no issues whatsoever. The staff in both cities were friendly, helpful and knowledgeable.
Miinukset: I don't have much to complain about, other than to say it was not the cheapest rental car experience I have had.
arvostelut:
-
10,0
Great car
Plussat: The car, stereo system, seats
arvostelut:
-
10,0
Easy process
Plussat: Very friendly and courtisiuos personal. Really easy and quickly process
arvostelut:
-
7,2
Middle of the road.
Plussat: For your money alamo has comfortable cars that function. Car was a Chrysler 200 and it drove decent with decent mileage for gas.
Miinukset: The car was very stained. Drivers seat had a sweat stain from the previous drivers backside. There were numerous stains from who knows what all over the headrests seats and doors. The car had 27,000 miles on it and it showed. At least they didn't charge me full price.
arvostelut:
-
8,4
Not what I would consider full size car.
Miinukset: The car. Not a true full dize. Expensive for what it was.
arvostelut:
-
5,6
Not recommended
Plussat: Picking up from DFW was the best experience I had, honestly the only reason why they get 3 stars & not just 1. Took about 10 min tops & customer service was excellent!
Miinukset: Dropping off in El Paso was easy & efficient but picking up another car 4 days later was a nightmare. Took over 40 min just at the desk (there were 2 people ahead of me). Once we were in the parking lot to pick up the car, there was only one person working outside, but he was too busy on a personal call to help us. When he finally came over to tell us which car we could take, he didn't get off the phone, & just said, you can take that one, & went back into his booth, still on his cell phone, while we waited for him to let us out at the exit, which he walked to a couple minutes later, still on his phone. We were the only ones there! The car didn't have any windshield wiper fluid & the remote didn't work. My card was charged 2 separate amounts that didn't add up to the total on my receipt, it was for almost $30 more, & after being reimbursed for some of the inconveniences, the second amount is still on hold almost 2 weeks later & when I call Alamo, I keep getting different answers as to why, including, we don't show anything on hold, we show the transaction complete & there's nothing they can do except wait a few weeks & see if that amount is still on hold. DONT EVER RENT A CAR from the EL PASO LOCATION!
arvostelut:
-
6,0
Extra hour? Unfair...
Plussat: The car was new and perfect
Miinukset: I used the car exactly 24 hours but since the drop off city has an hour ahead in the time they charged me $38 additional to my bill. I paid because of my rush to take my flight but I don't think this is correct.
arvostelut:
Rankattu nro 3
Avis
8,5 Erinomainen (22 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Avis arvostelua
Autonvuokrauksen sijainnit
Avis
Liikkeet kentällä El Paso lentokenttä
6505 Convair Road
+1 915 779 2700
| maanantaina | 05:00 - 23:59 |
| tiistaina | 05:00 - 23:59 |
| keskiviikkona | 05:00 - 23:59 |
| torstaina | 05:00 - 23:59 |
| perjantaina | 05:00 - 23:59 |
| lauantaina | 05:00 - 23:59 |
| sunnuntaina | 05:00 - 23:59 |
Kaikki Avis arvostelut
Avis arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Miinukset: They do not accept cash. Legal tender for ALL debts public and private. This is wrong and unamerican. More socialist controls of us and our privacy.
arvostelut:
-
6,0
Miinukset: Long wait for a car in the garage.
arvostelut:
-
8,8
Miinukset: Pick up in the garage seemed under-staffed. Once leaving the desk in the terminal there was only one staff person in the garage and he only was there to service Avis Plus customers. The gentleman at the garage exit was the most helpful and personable individual we worked with.
arvostelut:
-
10,0
Plussat: Dropoff took two minutes, attendant was friendly and it was painless.
arvostelut:
-
9,6
Super Easy
Plussat: Shortline, super convenient inside the airport for pickup and drop-off. An attendant was there waiting for me in the parking garage as I dropped off the vehicle, this made it even quicker.
arvostelut:
-
10,0
Plussat: Friendly staff and was out fast.
arvostelut:
-
9,2
First timer Here
Plussat: I liked the ease of renting. It was a big vehicle and I had a lot of passengers. Gas mileage was good. A rock had hit my window and kinda spider cracked it. I got insurance through a 3rd party company, so I have yet to hear about the damage expense, however my overall experience was awesome! I'd like to give a shot out to Frank, he gave me useful advice and made me feel safe about my trip he gave me pointers and the dos and do nots about driving such a big vehicle
Miinukset: I didn't like that when I tried to call customer service about my window issue and resolutions they were actually closed. It was a Sunday, however, if people are going to be renting cars out all week they should be open in the customer service dept as well for any issues that may arise.
arvostelut:
-
10,0
Plussat: very professional.fast service
Miinukset: nothing
arvostelut:
-
9,6
Great Customer Service
Plussat: Our flight arrived after midnight (about 10 hours late) and they kept the office open for us so we could still get our rental car that night - the sales representative was sweet about it! Excellent customer service!
arvostelut:
-
8,4
Plussat: The vehicle was comfortable, ample and it drove really well. Also really good customer service
Miinukset: Price was really high.
arvostelut:
-
5,2
Wrong license plate
Plussat: Free upgrade to a fully loaded suv
Miinukset: I was stopped by state troopers because the license plate on the vehicle was registered to a trailer and not the suv, so they thought the suv was stolen. Imagine the situation I was in, then it was very painful to get another vehicle plus Avis tried to charge me more when I turned in the vehicle after my trip.
arvostelut:
-
2,0
Miinukset: Non accettano contanti. Gara legale per TUTTI i debiti pubblici e privati. Questo è sbagliato e non americano. Più controlli socialisti di noi e la nostra privacy.
arvostelut:
-
8,8
Miinukset: Pick up in the garage seemed under-staffed. Once leaving the desk in the terminal there was only one staff person in the garage and he only was there to service Avis Plus customers. The gentleman at the garage exit was the most helpful and personable individual we worked with.
arvostelut:
-
10,0
Plussat: Dropoff took two minutes, attendant was friendly and it was painless.
arvostelut:
-
9,6
Super Easy
Plussat: Shortline, super convenient inside the airport for pickup and drop-off. An attendant was there waiting for me in the parking garage as I dropped off the vehicle, this made it even quicker.
arvostelut:
-
10,0
Plussat: Friendly staff and was out fast.
arvostelut:
-
9,2
First timer Here
Plussat: I liked the ease of renting. It was a big vehicle and I had a lot of passengers. Gas mileage was good. A rock had hit my window and kinda spider cracked it. I got insurance through a 3rd party company, so I have yet to hear about the damage expense, however my overall experience was awesome! I'd like to give a shot out to Frank, he gave me useful advice and made me feel safe about my trip he gave me pointers and the dos and do nots about driving such a big vehicle
Miinukset: I didn't like that when I tried to call customer service about my window issue and resolutions they were actually closed. It was a Sunday, however, if people are going to be renting cars out all week they should be open in the customer service dept as well for any issues that may arise.
arvostelut:
-
10,0
Plussat: very professional.fast service
Miinukset: nothing
arvostelut:
-
9,6
Great Customer Service
Plussat: Our flight arrived after midnight (about 10 hours late) and they kept the office open for us so we could still get our rental car that night - the sales representative was sweet about it! Excellent customer service!
arvostelut:
-
2,0
Miinukset: They do not accept cash. Legal tender for ALL debts public and private. This is wrong and unamerican. More socialist controls of us and our privacy.
arvostelut:
-
6,0
Miinukset: Long wait for a car in the garage.
arvostelut:
-
5,2
Wrong license plate
Plussat: Free upgrade to a fully loaded suv
Miinukset: I was stopped by state troopers because the license plate on the vehicle was registered to a trailer and not the suv, so they thought the suv was stolen. Imagine the situation I was in, then it was very painful to get another vehicle plus Avis tried to charge me more when I turned in the vehicle after my trip.
arvostelut:
-
2,0
Miinukset: Non accettano contanti. Gara legale per TUTTI i debiti pubblici e privati. Questo è sbagliato e non americano. Più controlli socialisti di noi e la nostra privacy.
arvostelut:
Rankattu nro 4
Thrifty
8,5 Erinomainen (29 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Thrifty arvostelua
Autonvuokrauksen sijainnit
Thrifty
Liikkeet kentällä El Paso lentokenttä
6701 Convair Road
+1 877 283 0898
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki Thrifty arvostelut
Thrifty arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
5,6
Plussat: Staff named Beatrice was rude and has no customer service skills. They did not have my truck reservation since they had ran out of vehicles and all she said, "we don't guarantee reservation when you reserve online through third parties." Not even a sorry for the inconvenience.
Miinukset: Do not go with thrifty, that is my advice. I will never use them again. It is true what they say, you get what you pay for.
arvostelut:
-
10,0
Plussat: Extremely friendly customer service lady at the counter and very little wait time.
Miinukset: I had to wait for about 5 minutes at the exit gate after I picked the rental car since there was nobody at the exit gate kiosk. But Noah was friendly and courteous as well. I was the only one in the garage so it would’ve been nice to have one of the workers anticipating me going to the exit gate.
arvostelut:
-
10,0
Plussat: Staff was very friendly and flexible considering the busy holiday. Car was clean and reliable
arvostelut:
-
7,2
Plussat: Personal was nice
Miinukset: Car was smokey
arvostelut:
-
10,0
Plussat: The car and the service was excellent
arvostelut:
-
10,0
Plussat: Personnel were top notch and I enjoyed dealing with them. Tomeka was particularly helpful.
arvostelut:
-
10,0
Plussat: We had to come back the next day for our car but the car was clean and we liked it.
Miinukset: Our plane was late and we did not have a car agent when we got in. Luckily we waved a taxi cab driver that was on his way home in order to get to our hotel.
arvostelut:
-
10,0
Plussat: Helpful polite customer service. In the same two days I delt with people from enterprise and hertz car rental and they were all rude. Everyone I delt with with thrifty was very kind and helpful
arvostelut:
-
2,0
Miinukset: They did not have my cancellation on record and did not acknowledge my confirmation cancellation number.
arvostelut:
-
9,6
Plussat: The pick up and drop off were effortless. The staff were pleasant, very efficient and helpful. The car was in great shape ad well.
Miinukset: I have noticed that when you rent a car, they (the companies I have used) always end up charging more than the estimate. I would rather they were a bit more candid with the actual amout they intend on charging the customer
arvostelut:
-
10,0
Easy
Plussat: Service at El Paso was great. Due to storm delay we had to rent the car an extra day. One phone call and it was done.
arvostelut:
-
10,0
Great service
Plussat: The return process was quick and painless.
arvostelut:
-
10,0
Plussat: Extremely friendly customer service lady at the counter and very little wait time.
Miinukset: I had to wait for about 5 minutes at the exit gate after I picked the rental car since there was nobody at the exit gate kiosk. But Noah was friendly and courteous as well. I was the only one in the garage so it would’ve been nice to have one of the workers anticipating me going to the exit gate.
arvostelut:
-
10,0
Plussat: Staff was very friendly and flexible considering the busy holiday. Car was clean and reliable
arvostelut:
-
10,0
Plussat: The car and the service was excellent
arvostelut:
-
10,0
Plussat: Personnel were top notch and I enjoyed dealing with them. Tomeka was particularly helpful.
arvostelut:
-
10,0
Plussat: We had to come back the next day for our car but the car was clean and we liked it.
Miinukset: Our plane was late and we did not have a car agent when we got in. Luckily we waved a taxi cab driver that was on his way home in order to get to our hotel.
arvostelut:
-
10,0
Plussat: Helpful polite customer service. In the same two days I delt with people from enterprise and hertz car rental and they were all rude. Everyone I delt with with thrifty was very kind and helpful
arvostelut:
-
9,6
Plussat: The pick up and drop off were effortless. The staff were pleasant, very efficient and helpful. The car was in great shape ad well.
Miinukset: I have noticed that when you rent a car, they (the companies I have used) always end up charging more than the estimate. I would rather they were a bit more candid with the actual amout they intend on charging the customer
arvostelut:
-
10,0
Easy
Plussat: Service at El Paso was great. Due to storm delay we had to rent the car an extra day. One phone call and it was done.
arvostelut:
-
10,0
Great service
Plussat: The return process was quick and painless.
arvostelut:
-
5,6
Plussat: Staff named Beatrice was rude and has no customer service skills. They did not have my truck reservation since they had ran out of vehicles and all she said, "we don't guarantee reservation when you reserve online through third parties." Not even a sorry for the inconvenience.
Miinukset: Do not go with thrifty, that is my advice. I will never use them again. It is true what they say, you get what you pay for.
arvostelut:
-
2,0
Miinukset: They did not have my cancellation on record and did not acknowledge my confirmation cancellation number.
arvostelut:
Rankattu nro 5
Hertz
8,3 Erinomainen (32 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Hertz arvostelua
Autonvuokrauksen sijainnit
Hertz
Liikkeet kentällä El Paso lentokenttä
6701 Convair Road
+1 915 772 4255
| maanantaina | 00:00 - 01:00 05:00 - 23:59 |
| tiistaina | 00:00 - 01:00 05:00 - 23:59 |
| keskiviikkona | 00:00 - 01:00 05:00 - 23:59 |
| torstaina | 00:00 - 01:00 05:00 - 23:59 |
| perjantaina | 00:00 - 01:00 05:00 - 23:59 |
| lauantaina | 00:00 - 01:00 05:00 - 23:59 |
| sunnuntaina | 00:00 - 01:00 05:00 - 23:59 |
Kaikki Hertz arvostelut
Hertz arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
9,6
Plussat: Gas mileage
arvostelut:
-
2,0
Miinukset: The SUV was given to us dirty and unwashed/dirty on inside. The location did not answer their phone and finding the location inside the garage was horrible. There was only one man working there so it took long to get tended to. He wasn’t very friendly/did not complete a damage sheet until I asked.
arvostelut:
-
10,0
Fast
Plussat: I like this drop off process at airport. You just park the car, they check the car quick and you are good to go. Friendly employees!
arvostelut:
-
5,2
Elp
Miinukset: SUV was too big used a lot of gas
arvostelut:
-
7,6
Must have flight itinerary to rent using debit card
Plussat: The representative in El Paso was very pleasant and accommodating.
Miinukset: The website needs to CLEARLY state that only people with a flight itinerary are allowed to rent a car using a debit card.
arvostelut:
-
10,0
Miinukset: No one at the booth in the garage or at the counter in the terminal. Just odd.
arvostelut:
-
9,6
Excellent one-way alternative to a group shuttle
Plussat: Kayak found a great one-way rate, pick-up was easy, and the small car fit our two adults and six suitcases just fine.
Miinukset: Drop-off was a little confusing because no one in El Paso told us the Las Cruces return would be located inside a hotel. Once we found the Las Crucez Hertz agent, return was super easy.
arvostelut:
-
2,0
Wort experience I’ve ever had
Miinukset: I was unable to pick up my rental car from the airport because I was using my debit card and didn’t have a flight ticket? This was the worse experience ever! I had talked to someone over the phone and I told her I did NOT have a flight and she failed to tell me her “policies” about debit card use at the airport location. I had to stay overnight at a near by hotel and ended up spending 4X more money since I was forced to buy an air flight ticket to come home.
arvostelut:
-
10,0
car was a fair price..clean and ran well
Plussat: everything went well..very quick pick up and drop off
Miinukset: all good
arvostelut:
-
2,0
Very Bad Service From Hertz
Plussat: nothing
Miinukset: They didn't accept my debit card and nobody told me before hand. I have always rented a car with my debit card and have had no problems renting a car before till this company made my experience a awful one.
arvostelut:
-
7,2
Car rental in Las Cruces
Plussat: Car was roomy and clean.
Miinukset: No rep available when I arrived after midnight. All rental agencies were closed. Had to wait in airport 5 hours until they opened. I was not advised of the closure when making the reservation even though I indicated a 12 am pick up and that was stated in the confirmation e-mail. Other than that everything was good.
arvostelut:
-
8,8
Checking in was not good!
Plussat: Car was excellent after Christina helped me out.
Miinukset: Front desk lady was ubrupt and when asked if I could have a Yukon or similar she said no this is what you got. Walked out to the car and was an older expedition that stunk and smaller in size than a Tahoe or Yukon. Not to mention it was parked by three Yukons which was stated they were out. I was not happy. Leaving the lot Christina helped me out an knew I was unhappy and quickly stated we have yukons available. She quickly changed my vehicle in a matter of 5 minutes and I was a happy camper.
arvostelut:
-
9,6
Plussat: Gas mileage
arvostelut:
-
10,0
Fast
Plussat: I like this drop off process at airport. You just park the car, they check the car quick and you are good to go. Friendly employees!
arvostelut:
-
10,0
Miinukset: No one at the booth in the garage or at the counter in the terminal. Just odd.
arvostelut:
-
9,6
Excellent one-way alternative to a group shuttle
Plussat: Kayak found a great one-way rate, pick-up was easy, and the small car fit our two adults and six suitcases just fine.
Miinukset: Drop-off was a little confusing because no one in El Paso told us the Las Cruces return would be located inside a hotel. Once we found the Las Crucez Hertz agent, return was super easy.
arvostelut:
-
10,0
car was a fair price..clean and ran well
Plussat: everything went well..very quick pick up and drop off
Miinukset: all good
arvostelut:
-
8,8
Checking in was not good!
Plussat: Car was excellent after Christina helped me out.
Miinukset: Front desk lady was ubrupt and when asked if I could have a Yukon or similar she said no this is what you got. Walked out to the car and was an older expedition that stunk and smaller in size than a Tahoe or Yukon. Not to mention it was parked by three Yukons which was stated they were out. I was not happy. Leaving the lot Christina helped me out an knew I was unhappy and quickly stated we have yukons available. She quickly changed my vehicle in a matter of 5 minutes and I was a happy camper.
arvostelut:
-
7,6
Must have flight itinerary to rent using debit card
Plussat: The representative in El Paso was very pleasant and accommodating.
Miinukset: The website needs to CLEARLY state that only people with a flight itinerary are allowed to rent a car using a debit card.
arvostelut:
-
7,2
Car rental in Las Cruces
Plussat: Car was roomy and clean.
Miinukset: No rep available when I arrived after midnight. All rental agencies were closed. Had to wait in airport 5 hours until they opened. I was not advised of the closure when making the reservation even though I indicated a 12 am pick up and that was stated in the confirmation e-mail. Other than that everything was good.
arvostelut:
-
2,0
Miinukset: The SUV was given to us dirty and unwashed/dirty on inside. The location did not answer their phone and finding the location inside the garage was horrible. There was only one man working there so it took long to get tended to. He wasn’t very friendly/did not complete a damage sheet until I asked.
arvostelut:
-
5,2
Elp
Miinukset: SUV was too big used a lot of gas
arvostelut:
-
2,0
Wort experience I’ve ever had
Miinukset: I was unable to pick up my rental car from the airport because I was using my debit card and didn’t have a flight ticket? This was the worse experience ever! I had talked to someone over the phone and I told her I did NOT have a flight and she failed to tell me her “policies” about debit card use at the airport location. I had to stay overnight at a near by hotel and ended up spending 4X more money since I was forced to buy an air flight ticket to come home.
arvostelut:
-
2,0
Very Bad Service From Hertz
Plussat: nothing
Miinukset: They didn't accept my debit card and nobody told me before hand. I have always rented a car with my debit card and have had no problems renting a car before till this company made my experience a awful one.
arvostelut:
Rankattu nro 6
Dollar
7,8 Hyvä (23 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Dollar arvostelua
Autonvuokrauksen sijainnit
Dollar
Liikkeet kentällä El Paso lentokenttä
6701 Convair Road
+1 866 434 2226
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki Dollar arvostelut
Dollar arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
6,8
Plussat: Pick up was terrible.
Miinukset: I could have received the car I asked for and the attendant could have been nicer.
arvostelut:
-
10,0
Plussat: Pick up and drop off were fast and easy
arvostelut:
-
8,0
Plussat: Quality of vehicle
Miinukset: Under staffed at check in. Took over 30 min to check in
arvostelut:
-
10,0
Plussat: Beatriz met me quickly in the drop off area. I showed her the note from Roberta in Tucson. Beatriz printed a generous voucher to use on my next car rental.
Miinukset: There was nothing I didn't like in the El Paso location.
arvostelut:
-
8,8
Miinukset: under powered
arvostelut:
-
8,8
Rick Saved the Day
Plussat: This all started / happened on July 20th, Thursday. What I liked about Dollar as a company in bullet form, because the stuff I plan on typing is very pointed at a particular couple of staff members. Pros: Easy to reserve on the website Rick was fantastic - prompt, helpful, and fixed the biggest issue we had. Clean Car Quick process Excellent explanation / upsell for return conditions ($25 for no gas etc) Rick (El Paso Airport Dollar / Thrifty) is commensurate with what I want every customer service experience to be, and I sincerely hope this reaches him and his manager so he knows that his attitude and attentiveness are greatly appreciated. He righted the ship that Jacob (inside desk) ruined with his rudeness and poor service, and until my dealings with Rick, I had no intention of ever renting from Dollar again.
Miinukset: Cons list: 1) Jacob. I arrived at the counter inside ELP for Dollar / Thrifty and patiently waited behind a gentleman at the counter for approximately 10 minutes. At the end of this ten minutes after the previous customer had walked away, I approached Jacob (guy at the counter) and said hello. Without even looking up at me, Jacob stated "Go outside," and pointed in the general direction of the parking garage. "Excuse me?" J:" Go outside, there's a kiosk in the parking garage, someone will help you out there." - again, never making eye contact. My parting question to him was why he'd let us stand there for 10 minutes if he knew he was going to rudely refer us outside, and he ignored this and repeated "Sorry, go outside," pointing again. The worst part about this experience is that Rick was EXTREMELY helpful, and apologetic for Jacob's attitude, even providing us with a manager approved upgrade - 'apologetic' not being a stance he should have had to take if Jacob hadn't been mistreating customers inside. Even worse is Rick is getting referred angered customers from inside, and I'm sure he got blindsided more than once that day. TL; DR - People like Jacob (inside desk, July 20th, Thursday, ~3:00pm Local Time, El Paso Airport) shouldn't be the face of your company, unless you want poor reviews and a pissed off customer base. Get Rick a commendation or bonus or SOMETHING, because he saved this experience single-handedly.
arvostelut:
-
8,0
Miinukset: Too many add on surcharges.
arvostelut:
-
10,0
Great Troubleshooter
Plussat: When they ran out of vehicles I booked, they upgraded me. And I was able to book with a valid temporary license.
Miinukset: The vehicle was superb but could have been better cleaned. (Still seemed sticky in cup holder areas.)
arvostelut:
-
2,0
No Cars
Miinukset: Had a reservation, but when I arrived, I was informed they were out of vehicles and it would be several hours before they got any. I had to go to another rental agency. That is the last time I will be renting from Dollar.
arvostelut:
-
10,0
Thank you!!!
Plussat: Very fast and easy to receive and return the vehicle.
Miinukset: Ford Fiesta?! I felt like I was driving an old go-kart.
arvostelut:
-
6,4
Don't buy the online insurance - buy direct from c
Plussat: The vehicle was good and gas mileage was good too. Lots of room and was what we needed for our trip for our group of 7 people.
Miinukset: I purchased the online insurance not knowing it was not through the car rental companies insurance. On our way back to the airport to drop off the car a rock hit our windshield cracking it. When dropping it off we felt confident because we had purchased the insurance that all would be fine. When arriving and dropping off the car we discovered we would have to deal with the third party insurance company that we bought the insurance through to get the damage covered. I have not figured it out yet but am hoping it will all or part of it be covered. If we would have just purchased the insurance through the car rental company when we picked up the car we would have been done and all would have been covered. We just hoping this does not make a great trip end bad.
arvostelut:
-
4,0
Gave me the crappiest car in the fleet
Plussat: Nothing.
Miinukset: They gave me a loud, scratched up Mitsubishi that smelled of cigarettes and didn't even have a USB port to charge my phone with. Had to buy a cigarette lighter adapter. $100/day with full coverage. Should've gone to Rent-A-Wreck.
arvostelut:
-
10,0
Plussat: Pick up and drop off were fast and easy
arvostelut:
-
10,0
Plussat: Beatriz met me quickly in the drop off area. I showed her the note from Roberta in Tucson. Beatriz printed a generous voucher to use on my next car rental.
Miinukset: There was nothing I didn't like in the El Paso location.
arvostelut:
-
8,8
Miinukset: under powered
arvostelut:
-
8,8
Rick Saved the Day
Plussat: This all started / happened on July 20th, Thursday. What I liked about Dollar as a company in bullet form, because the stuff I plan on typing is very pointed at a particular couple of staff members. Pros: Easy to reserve on the website Rick was fantastic - prompt, helpful, and fixed the biggest issue we had. Clean Car Quick process Excellent explanation / upsell for return conditions ($25 for no gas etc) Rick (El Paso Airport Dollar / Thrifty) is commensurate with what I want every customer service experience to be, and I sincerely hope this reaches him and his manager so he knows that his attitude and attentiveness are greatly appreciated. He righted the ship that Jacob (inside desk) ruined with his rudeness and poor service, and until my dealings with Rick, I had no intention of ever renting from Dollar again.
Miinukset: Cons list: 1) Jacob. I arrived at the counter inside ELP for Dollar / Thrifty and patiently waited behind a gentleman at the counter for approximately 10 minutes. At the end of this ten minutes after the previous customer had walked away, I approached Jacob (guy at the counter) and said hello. Without even looking up at me, Jacob stated "Go outside," and pointed in the general direction of the parking garage. "Excuse me?" J:" Go outside, there's a kiosk in the parking garage, someone will help you out there." - again, never making eye contact. My parting question to him was why he'd let us stand there for 10 minutes if he knew he was going to rudely refer us outside, and he ignored this and repeated "Sorry, go outside," pointing again. The worst part about this experience is that Rick was EXTREMELY helpful, and apologetic for Jacob's attitude, even providing us with a manager approved upgrade - 'apologetic' not being a stance he should have had to take if Jacob hadn't been mistreating customers inside. Even worse is Rick is getting referred angered customers from inside, and I'm sure he got blindsided more than once that day. TL; DR - People like Jacob (inside desk, July 20th, Thursday, ~3:00pm Local Time, El Paso Airport) shouldn't be the face of your company, unless you want poor reviews and a pissed off customer base. Get Rick a commendation or bonus or SOMETHING, because he saved this experience single-handedly.
arvostelut:
-
10,0
Great Troubleshooter
Plussat: When they ran out of vehicles I booked, they upgraded me. And I was able to book with a valid temporary license.
Miinukset: The vehicle was superb but could have been better cleaned. (Still seemed sticky in cup holder areas.)
arvostelut:
-
10,0
Thank you!!!
Plussat: Very fast and easy to receive and return the vehicle.
Miinukset: Ford Fiesta?! I felt like I was driving an old go-kart.
arvostelut:
-
6,8
Plussat: Pick up was terrible.
Miinukset: I could have received the car I asked for and the attendant could have been nicer.
arvostelut:
-
8,0
Plussat: Quality of vehicle
Miinukset: Under staffed at check in. Took over 30 min to check in
arvostelut:
-
8,0
Miinukset: Too many add on surcharges.
arvostelut:
-
2,0
No Cars
Miinukset: Had a reservation, but when I arrived, I was informed they were out of vehicles and it would be several hours before they got any. I had to go to another rental agency. That is the last time I will be renting from Dollar.
arvostelut:
-
6,4
Don't buy the online insurance - buy direct from c
Plussat: The vehicle was good and gas mileage was good too. Lots of room and was what we needed for our trip for our group of 7 people.
Miinukset: I purchased the online insurance not knowing it was not through the car rental companies insurance. On our way back to the airport to drop off the car a rock hit our windshield cracking it. When dropping it off we felt confident because we had purchased the insurance that all would be fine. When arriving and dropping off the car we discovered we would have to deal with the third party insurance company that we bought the insurance through to get the damage covered. I have not figured it out yet but am hoping it will all or part of it be covered. If we would have just purchased the insurance through the car rental company when we picked up the car we would have been done and all would have been covered. We just hoping this does not make a great trip end bad.
arvostelut:
-
4,0
Gave me the crappiest car in the fleet
Plussat: Nothing.
Miinukset: They gave me a loud, scratched up Mitsubishi that smelled of cigarettes and didn't even have a USB port to charge my phone with. Had to buy a cigarette lighter adapter. $100/day with full coverage. Should've gone to Rent-A-Wreck.
arvostelut:
Rankattu nro 7
Payless
7,8 Hyvä (48 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Payless arvostelua
Autonvuokrauksen sijainnit
Payless
Liikkeet kentällä El Paso lentokenttä
6505 Convair Road Ste 400
+1 915 779 2052
| maanantaina | 07:00 - 23:00 |
| tiistaina | 07:00 - 23:00 |
| keskiviikkona | 07:00 - 23:00 |
| torstaina | 07:00 - 23:00 |
| perjantaina | 07:00 - 23:00 |
| lauantaina | 07:00 - 23:00 |
| sunnuntaina | 07:00 - 23:00 |
Kaikki Payless arvostelut
Payless arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,0
Plussat: Value for the money
arvostelut:
-
10,0
Plussat: Great Customer service
Miinukset: Nothing
arvostelut:
-
10,0
Miinukset: It was a flawless transaction and a fine car
arvostelut:
-
8,8
Plussat: Drop took a little longer for some reason, the drop off rep took us to the little cubicle office for another person to complete the receipt, took a few extra minutes.
Miinukset: A little quicker drop off. Everything else was very good. Car was great.
arvostelut:
-
2,0
Miinukset: They were not open late, thus I was left without a vehicle. This forced me to cancel with Payless and instead go with another rental company.
arvostelut:
-
8,8
Great car, ok price.
Plussat: Price quote was complete with taxes and fees, so I knew what we were in for. Staff was professinal.
Miinukset: Took a while to get the car ready for us.
arvostelut:
-
6,0
Didn’t have my car
Plussat: They had a bigger SUV
Miinukset: I got a much bigger SUV than I wanted and it was horrible on gas. they didn’t have what I wanted so I had to pay more in fuel for their mistake.
arvostelut:
-
10,0
Great rental car experien e
Plussat: Easy pick up and drop off. Had to upgrade and did not cost a fortune. What I was quoted was what I paid.
Miinukset: N/A
arvostelut:
-
2,0
No vehicles available
Miinukset: Payless accepted my booking on kayak and the were out of vehicles. Ended up having to walk around from car rental to car rental in airport looking for a vehicle.
arvostelut:
-
5,2
Miinukset: I was very disappointed with my experience. When I picked up the car I was told I could extend my rental and there would only be a $10 charge. When I called to extend the jerk that I spoke to told me I would be charged anther $294. When I asked him why was it so high he told because that's the charge. When I asked to speak to a supervisor he acted like he couldn't hear me. Ultimately I had to hang up. I called back and spoke to anther person and he told me it would be a total of 198.00(original rental charge included) sounded more reasonable but still pretty high for 3 additional days. Just not a great experience when the staff is not on the same page! Won't use them again
arvostelut:
-
2,0
No Cars Available upon arrival
Plussat: nothing
Miinukset: No cars available when I arrived. Very disappointing. I had to rent from a different company and it was more expensive. Now I am not sure if my company will even re-imburse me.
arvostelut:
-
10,0
The service was great
Plussat: The lady at the counter was very nice and helpful. Great customer service
arvostelut:
-
10,0
Plussat: Great Customer service
Miinukset: Nothing
arvostelut:
-
10,0
Miinukset: It was a flawless transaction and a fine car
arvostelut:
-
8,8
Plussat: Drop took a little longer for some reason, the drop off rep took us to the little cubicle office for another person to complete the receipt, took a few extra minutes.
Miinukset: A little quicker drop off. Everything else was very good. Car was great.
arvostelut:
-
8,8
Great car, ok price.
Plussat: Price quote was complete with taxes and fees, so I knew what we were in for. Staff was professinal.
Miinukset: Took a while to get the car ready for us.
arvostelut:
-
10,0
Great rental car experien e
Plussat: Easy pick up and drop off. Had to upgrade and did not cost a fortune. What I was quoted was what I paid.
Miinukset: N/A
arvostelut:
-
10,0
The service was great
Plussat: The lady at the counter was very nice and helpful. Great customer service
arvostelut:
-
2,0
Miinukset: They were not open late, thus I was left without a vehicle. This forced me to cancel with Payless and instead go with another rental company.
arvostelut:
-
6,0
Didn’t have my car
Plussat: They had a bigger SUV
Miinukset: I got a much bigger SUV than I wanted and it was horrible on gas. they didn’t have what I wanted so I had to pay more in fuel for their mistake.
arvostelut:
-
2,0
No vehicles available
Miinukset: Payless accepted my booking on kayak and the were out of vehicles. Ended up having to walk around from car rental to car rental in airport looking for a vehicle.
arvostelut:
-
5,2
Miinukset: I was very disappointed with my experience. When I picked up the car I was told I could extend my rental and there would only be a $10 charge. When I called to extend the jerk that I spoke to told me I would be charged anther $294. When I asked him why was it so high he told because that's the charge. When I asked to speak to a supervisor he acted like he couldn't hear me. Ultimately I had to hang up. I called back and spoke to anther person and he told me it would be a total of 198.00(original rental charge included) sounded more reasonable but still pretty high for 3 additional days. Just not a great experience when the staff is not on the same page! Won't use them again
arvostelut:
-
2,0
No Cars Available upon arrival
Plussat: nothing
Miinukset: No cars available when I arrived. Very disappointing. I had to rent from a different company and it was more expensive. Now I am not sure if my company will even re-imburse me.
arvostelut:
Rankattu nro 8
Budget
7,2 Hyvä (23 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Budget arvostelua
Autonvuokrauksen sijainnit
Budget
Liikkeet kentällä El Paso lentokenttä
6701 Convair Road
+1 915 779 2532
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki Budget arvostelut
Budget arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Plussat: Nothing
Miinukset: My reservations stated a Kia soul or similar standard but their reservation said compact for a yaris. Would not honor my reservations
arvostelut:
-
2,0
Rented My Car Out From Under Me By Claiming I was a Same Day No-Show
Plussat: They gave me a reservation.
Miinukset: The rented my car out from under me by claiming I was a 'no-show' four hours after me estimated arrival time. Because it was spring break at my location, there were no other cars available.
arvostelut:
-
2,0
Miinukset: They said they couldn't help us with out issue and said we had to talk to the original office we rented from. We got nothing but the run around the whole time. Never again will we rent from any Budget rental office.
arvostelut:
-
6,8
Miinukset: When we picked up the car in Denver we were told that we could pay in cash at the drop off location. That information was incorrect. We also was shown a invoice of $220, but out credit card was charged $718.00. There was a fee for taking the car out of state which we were not told or see on the invoice. Then the car was accidently checked in a day late by the employees so we were charged a extra day with late fees!! This this day we are still trying to fix all the mistakes that were made by Budget!!!
arvostelut:
-
10,0
great
Plussat: immediate receiving !
Miinukset: No issues to drop off
arvostelut:
-
8,8
Plussat: Drop off was super easy and efficient
Miinukset: N/a
arvostelut:
-
7,6
Budget did not have a car ready for me
Plussat: Nice follks, nice car
Miinukset: did not have my level of car ready... they said I would have ot wait 45 min to get it, or they would upcharge me and give me a higher level... First time in 30 years this has happened... NOt good customer service
arvostelut:
-
2,0
Plussat: Not reliable company
arvostelut:
-
6,0
Plussat: Car was comfortable and drove well
Miinukset: I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.
arvostelut:
-
9,6
Plussat: They gave a free upgrade to a larger vehicle.
Miinukset: Initially they didn't list the damage to front bumper on damage report when I first picked up the car. They had initially listed no damage to the car when I picked it up. I make it a point to photograph all sides of the rental car when I pick it up and before I get in. I pointed out the damage and they noted it.
arvostelut:
-
10,0
Plussat: Quick and easy pick-up and drop-off.
Miinukset: It was difficult for us to find the gas cap release on the Santa Fe vehicle (it took 2 of us several minutes).
arvostelut:
-
5,2
Plussat: Everything but the car worked out fine.
Miinukset: Car had a fault: it pulled either right or left after turns...
arvostelut:
-
10,0
great
Plussat: immediate receiving !
Miinukset: No issues to drop off
arvostelut:
-
8,8
Plussat: Drop off was super easy and efficient
Miinukset: N/a
arvostelut:
-
9,6
Plussat: They gave a free upgrade to a larger vehicle.
Miinukset: Initially they didn't list the damage to front bumper on damage report when I first picked up the car. They had initially listed no damage to the car when I picked it up. I make it a point to photograph all sides of the rental car when I pick it up and before I get in. I pointed out the damage and they noted it.
arvostelut:
-
10,0
Plussat: Quick and easy pick-up and drop-off.
Miinukset: It was difficult for us to find the gas cap release on the Santa Fe vehicle (it took 2 of us several minutes).
arvostelut:
-
6,8
Miinukset: When we picked up the car in Denver we were told that we could pay in cash at the drop off location. That information was incorrect. We also was shown a invoice of $220, but out credit card was charged $718.00. There was a fee for taking the car out of state which we were not told or see on the invoice. Then the car was accidently checked in a day late by the employees so we were charged a extra day with late fees!! This this day we are still trying to fix all the mistakes that were made by Budget!!!
arvostelut:
-
7,6
Budget did not have a car ready for me
Plussat: Nice follks, nice car
Miinukset: did not have my level of car ready... they said I would have ot wait 45 min to get it, or they would upcharge me and give me a higher level... First time in 30 years this has happened... NOt good customer service
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: My reservations stated a Kia soul or similar standard but their reservation said compact for a yaris. Would not honor my reservations
arvostelut:
-
2,0
Rented My Car Out From Under Me By Claiming I was a Same Day No-Show
Plussat: They gave me a reservation.
Miinukset: The rented my car out from under me by claiming I was a 'no-show' four hours after me estimated arrival time. Because it was spring break at my location, there were no other cars available.
arvostelut:
-
2,0
Miinukset: They said they couldn't help us with out issue and said we had to talk to the original office we rented from. We got nothing but the run around the whole time. Never again will we rent from any Budget rental office.
arvostelut:
-
2,0
Plussat: Not reliable company
arvostelut:
-
6,0
Plussat: Car was comfortable and drove well
Miinukset: I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.
arvostelut:
-
5,2
Plussat: Everything but the car worked out fine.
Miinukset: Car had a fault: it pulled either right or left after turns...
arvostelut:
Rankattu nro 9
Advantage
6,8 Hyvä (81 arvostelua)
1 sijainti kentällä El Paso lentokenttä
╳
Advantage arvostelua
Autonvuokrauksen sijainnit
Advantage
Liikkeet kentällä El Paso lentokenttä
6701 Convair Rd - Suite V
+1 915 781 7689
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki Advantage arvostelut
Advantage arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
5,2
Plussat: Price was ok. No line at pick-up (which should have warned me)
Miinukset: It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.
arvostelut:
-
10,0
Miinukset: Great service
arvostelut:
-
4,4
Plussat: Car was fine, service was lacking.
Miinukset: Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.
arvostelut:
-
10,0
Plussat: Staff was friendly and process was quick
arvostelut:
-
6,8
Plussat: Friendly staff, solid car. Just had a few nicks and had bad pickup.
arvostelut:
-
10,0
Plussat: Staff super friendly.
Miinukset: Can't think of anything.
arvostelut:
-
7,2
Plussat: The car was clean and in good care.
Miinukset: I had to wait almost 2 hours for my car after 10+ hours flying. The person in the counter said that I reserved the car that very same day they didn’t have time to get the car and he offered another a lot more expensive car. Other than that he could not do anything for me.
arvostelut:
-
10,0
Plussat: love the team in El Paso at Advantage, both inside and out in the garage
Miinukset: gotta say that not one thing could have been done better..., just sayin'.
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: Had booked an economy car. Got to the counter, said they didnt have it, offered another level up for $20 per day more. What's the point of booking online. At least there were other rental companies there to provide what I was looking for.
arvostelut:
-
10,0
Fast, friendly service
Plussat: Reps were courteous and friendly and got me on the road in no time. The vehicle that we received was clean and in good working order.
arvostelut:
-
2,0
Stranded
Miinukset: The office closed at 11:59 we landed and got to the rental desk at 12:05. When we called customer service they offered absolutely nothing. Our hotel reservation was an hour drive away. I will never forgive Advantage for being so unwilling offer any support whatsoever. Luckily Hertz still had people in the garage and they matched Advantage price.
arvostelut:
-
10,0
Plussat: Easy process
arvostelut:
-
10,0
Miinukset: Great service
arvostelut:
-
10,0
Plussat: Staff was friendly and process was quick
arvostelut:
-
10,0
Plussat: Staff super friendly.
Miinukset: Can't think of anything.
arvostelut:
-
10,0
Plussat: love the team in El Paso at Advantage, both inside and out in the garage
Miinukset: gotta say that not one thing could have been done better..., just sayin'.
arvostelut:
-
10,0
Fast, friendly service
Plussat: Reps were courteous and friendly and got me on the road in no time. The vehicle that we received was clean and in good working order.
arvostelut:
-
10,0
Plussat: Easy process
arvostelut:
-
6,8
Plussat: Friendly staff, solid car. Just had a few nicks and had bad pickup.
arvostelut:
-
7,2
Plussat: The car was clean and in good care.
Miinukset: I had to wait almost 2 hours for my car after 10+ hours flying. The person in the counter said that I reserved the car that very same day they didn’t have time to get the car and he offered another a lot more expensive car. Other than that he could not do anything for me.
arvostelut:
-
5,2
Plussat: Price was ok. No line at pick-up (which should have warned me)
Miinukset: It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.
arvostelut:
-
4,4
Plussat: Car was fine, service was lacking.
Miinukset: Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: Had booked an economy car. Got to the counter, said they didnt have it, offered another level up for $20 per day more. What's the point of booking online. At least there were other rental companies there to provide what I was looking for.
arvostelut:
-
2,0
Stranded
Miinukset: The office closed at 11:59 we landed and got to the rental desk at 12:05. When we called customer service they offered absolutely nothing. Our hotel reservation was an hour drive away. I will never forgive Advantage for being so unwilling offer any support whatsoever. Luckily Hertz still had people in the garage and they matched Advantage price.
arvostelut:
Rankattu nro 10
National
6,4 Hyvä (1 arvostelu)
1 sijainti kentällä El Paso lentokenttä
╳
National arvostelua
Autonvuokrauksen sijainnit
National
Liikkeet kentällä El Paso lentokenttä
6505 Convair Rd
+1 915 778 9417
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki National arvostelut
National arvostelut: El Paso lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
Advance Car And Truck Rental
1 sijainti kentällä El Paso lentokenttä
╳
Autonvuokrauksen sijainnit
Advance Car And Truck Rental
Liikkeet kentällä El Paso lentokenttä
6701 Convair Rd Suite V, El Paso, Texas
+1 915 781 7689
╳
Autonvuokrauksen sijainnit
Easirent
Liikkeet kentällä El Paso lentokenttä
El Paso International Airport
| maanantaina | 00:01 - 23:59 |
| tiistaina | 00:01 - 23:59 |
| keskiviikkona | 00:01 - 23:59 |
| torstaina | 00:01 - 23:59 |
| perjantaina | 00:01 - 23:59 |
| lauantaina | 00:01 - 23:59 |
| sunnuntaina |
