Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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9,2
Miinukset: No staff at drop off
arvostelut:
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10,0
Plussat: Friendly staff and both check in and out were a piece of cake.
arvostelut:
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10,0
Plussat: Great rental process. Nice staff. Easy to pickup and return the car. Loved the car we got!
Miinukset: Nothing. :-)
arvostelut:
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6,4
Plussat: KC Alamo staff friendly and efficient. They got my missing backpack with laptop to lost and found at Alamo, and agent was helpful in returning to me. Only thing was I got laptop back day AFTER 5 hour presentation, not before. Local staff great. Alamo's national lost and found procedure was awful.
Miinukset: Discovered missing laptop 150 miles from airport. Could NOT contact KC Alamo directly to resolve in timely manner. Had to work through obtuse Alamo online reporting system and indifferent national phone rep. Had to do trainings without laptop. Traumatic experience. Will not use Alamo again.
arvostelut:
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9,6
Plussat: Yes
arvostelut:
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10,0
Plussat: Super fast and easy picking up and dropping off.
Miinukset: Help knowing what cars I could pick from. They let us use National's car lot and we weren't fully sure what cars we could grab.
arvostelut:
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6,0
Plussat: Friendly staff
Miinukset: Trash in car from previous renter. Oily film on inside of windshield made driving at night dangerous. Car needed an alignment.
arvostelut:
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6,0
Unknown charge
Plussat: Decent price, open late
Miinukset: Car was dirty, including pet hair, dirty windows. Returned early. They said I would get emailed receipt but I have not. I did receive a charge on my credit card. What is it for?
arvostelut:
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4,0
Long wait for a dirty car
Miinukset: The car was dirty. Windshields had smudges resulting in poor visibility. Wipers were not helpful. It took way too long to obtain the car. There were three employees present but only one was working. The line was unnecessarily long
arvostelut:
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10,0
Great service and car - super value
Plussat: Car was clean, brand new and the service was great.
Miinukset: I liked everything
arvostelut:
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9,2
Plussat: Quick and easy pick up and drop off.
Miinukset: Car could have been cleaner.
arvostelut:
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10,0
Almost a bad experience but lot man saved it
Plussat: Continued from bad box... He said he had another car I could take, I think it was a BMW, and asked if I would be ok with changing to that vehicle. I said yes and he exchanged my keys for me in less than 45 seconds. He then showed me how to get the car into gear and back into park. At this point I was not exactly in a receptive mood but I listened as he was very kind. I was floored, admittedly I had never seen those button controls and I would have been absolutely lost without his instructions. You have a STELLER employee on yours hands there. He knew exactly what I needed to get moving quickly and happily.
Miinukset: I was given keys to a Caddy that had been smoked in. Not what I wanted for a 6 hour round trip. As I was sitting in the car with the door open starting to fume about it the man working the lot outside asked if this was my car and if everything was ok. I told him I was ok except I was disappointed this car smells like cigarettes and he immediately came over, smelled the car, and said he'd fix this. To be continued on good box..
arvostelut:
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9,2
Miinukset: No staff at drop off
arvostelut:
-
10,0
Plussat: Friendly staff and both check in and out were a piece of cake.
arvostelut:
-
10,0
Plussat: Great rental process. Nice staff. Easy to pickup and return the car. Loved the car we got!
Miinukset: Nothing. :-)
arvostelut:
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9,6
Plussat: Yes
arvostelut:
-
10,0
Plussat: Super fast and easy picking up and dropping off.
Miinukset: Help knowing what cars I could pick from. They let us use National's car lot and we weren't fully sure what cars we could grab.
arvostelut:
-
10,0
Great service and car - super value
Plussat: Car was clean, brand new and the service was great.
Miinukset: I liked everything
arvostelut:
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9,2
Plussat: Quick and easy pick up and drop off.
Miinukset: Car could have been cleaner.
arvostelut:
-
10,0
Almost a bad experience but lot man saved it
Plussat: Continued from bad box... He said he had another car I could take, I think it was a BMW, and asked if I would be ok with changing to that vehicle. I said yes and he exchanged my keys for me in less than 45 seconds. He then showed me how to get the car into gear and back into park. At this point I was not exactly in a receptive mood but I listened as he was very kind. I was floored, admittedly I had never seen those button controls and I would have been absolutely lost without his instructions. You have a STELLER employee on yours hands there. He knew exactly what I needed to get moving quickly and happily.
Miinukset: I was given keys to a Caddy that had been smoked in. Not what I wanted for a 6 hour round trip. As I was sitting in the car with the door open starting to fume about it the man working the lot outside asked if this was my car and if everything was ok. I told him I was ok except I was disappointed this car smells like cigarettes and he immediately came over, smelled the car, and said he'd fix this. To be continued on good box..
arvostelut:
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6,4
Plussat: KC Alamo staff friendly and efficient. They got my missing backpack with laptop to lost and found at Alamo, and agent was helpful in returning to me. Only thing was I got laptop back day AFTER 5 hour presentation, not before. Local staff great. Alamo's national lost and found procedure was awful.
Miinukset: Discovered missing laptop 150 miles from airport. Could NOT contact KC Alamo directly to resolve in timely manner. Had to work through obtuse Alamo online reporting system and indifferent national phone rep. Had to do trainings without laptop. Traumatic experience. Will not use Alamo again.
arvostelut:
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6,0
Plussat: Friendly staff
Miinukset: Trash in car from previous renter. Oily film on inside of windshield made driving at night dangerous. Car needed an alignment.
arvostelut:
-
6,0
Unknown charge
Plussat: Decent price, open late
Miinukset: Car was dirty, including pet hair, dirty windows. Returned early. They said I would get emailed receipt but I have not. I did receive a charge on my credit card. What is it for?
arvostelut:
-
4,0
Long wait for a dirty car
Miinukset: The car was dirty. Windshields had smudges resulting in poor visibility. Wipers were not helpful. It took way too long to obtain the car. There were three employees present but only one was working. The line was unnecessarily long
arvostelut:
