Kansas City hotellia

Plussat: location was great, right in the centre of the city. room was very spacious. the valet guys were very nice and helpful!!@!

Miinukset: nothing

Plussat: Great location by Power & Light District & Sprint Center! Hotel has great architecture & ambiance! Clean, comfortable new room in the south tower with nice features & amenities. The Reserve Restaurant has a great chef. Our breakfasts were delicious!

Plussat: The staff was amazing! The kitchen was great! Everyone was so friendly and accommodating it was a pleasure. We will be back very soon! Thank you

Plussat: Beautiful hotel. Large rooms with double sinks and Alexa enabled technology.

Miinukset: A roof top deck would have been perfect!

Plussat: Nice rooms. Great location.

Miinukset: No water pressure and it takes about 5 minutes to get any warm water.

Plussat: The Hotel was amazing! Check in was a breeze and everything was wonderful when we went to our room. Natalie in the Restaurant was amazing. She was sweet and very efficient, both times that we visited. There was another girl there as well that was helping her that was just as nice. Will definitely be back again.

Plussat: BEAUTIFUL hotel, perfect location and incredibly friendly staff who are eager to help out wherever they can. We loved our stay.

Miinukset: The pillows were just a little stiff.

Plussat: Sorry we did not eat breakfast. It did look good though as we walked past the restaurant a few times coming and going.

Miinukset: We asked the front desk staff a few times about recommendations for things to do and or places to eat and each time were not extremely helpful.

Plussat: The hotel is gorgeous, the atmosphere sublime.

Miinukset: TVs in the restuarant ruins the intimate dining experience. I got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium price for your meal and alcohol, you don't want to feel like a sports bar

Plussat: Loved the atmosphere of this historic, boutique hotel. It was absolutely top-notch in every way!

Plussat: The room was great, very clean

Miinukset: The bed to be a little softer and better pillows

Plussat: Beautiful hotel with unique rooms and great location to downtown/Power & Light. We enjoyed breakfast in the hotel but were able to walk to dinner in the evening. Great service too!

Plussat: Wasn’t expecting the dinner snacks, that was great!

Plussat: The hospitality of the staff, the pool and patio facilities, and the accessibility to my conference and the airport. It was a great stay, just too short.

Plussat: Room is clean !!!!!

Miinukset: We had stayed at Drury in Mississippi before and loved it. This time we choose to stay here again but somehow our son couldn’t breathe and his asthma ..... We have to check out early (11:00pm) and headed home.

Miinukset: location out of the way

Plussat: The staff were all courteous and helpful and super friendly! The maintenance man, Ranek, was super friendly and was prompt to take care of a room issue we had during our stay. Alex, the manager, was very interactive with everyone during the supper time period and made us feel welcome. It was great to have the variety at breakfast and then to actual have a supper meal along with variety ! Oh and offering free alcohol is a nice touch! It was also nice since we had children with us to be able to bring drinks like pop up to the room with lids and a straw...might seem like a little thing, but was a nice touch!

Miinukset: It was one if not the best hotel I have stayed in so I can't complain!

Plussat: Very convenient location, comfortable beds and nice daily breakfast set up. Directly off the highway near a part of town with plenty of meal options. Our child loves the pool too!

Miinukset: Room 200-very noisy all evening llate could hear groups in lobby area laughing/talking! Need lots more insulation around door. Same in morning-woke up to noise of chairs scooting and people talking

Plussat: Everything

Miinukset: Nothing

Plussat: My plane was delayed over an hour. This had me checking in after midnight. The staff was very accommodating with the late check-in. Whisked thru quickly & sent off to a much needed rest.

Plussat: Love the bed. Travel companion liked the elevator. We loved the popcorn. Morning coffee at breakfast buffet was great.

Miinukset: The room air conditioner. Coffee in the room tasted bad. Very hard to pay for items for the convenience store.

Plussat: The beds were comfy the food was Delicious and I loved the kick back was nice

Plussat: Very clean and friendly staff

Plussat: It's in a good location north of Kansas City. Quick drive to downtown and easy drive to the airport to catch a flight. Nice looking hotel throughout the day. Inside the hotel is a very good design and access to the Internet in the lobby is very helpful.

Miinukset: The road work on Highway 169 has the South Bridge closed which causes a modified route to downtown. It seems to reduce the convenience of the the hotels location. Therefore, not the best choice for spending time South of the hotel right now.

Plussat: First my host Ms. KELLY was super helpful, polite, courteous and very attentive in what I needed and asked for and she delivered, The cleanliness of my room the facilities were also great and the bistro/bar food was great, always fresh and hot and I'd come back and stay anytime and would HIGHLY RECOMMEND this hotel!!!

Miinukset: There's nothing I didn't like.

Plussat: Very nice room and good service

Miinukset: The sample lotion had been used and set back on the counter for us to use.. After it had been opened and used... Everything else was good! Thumbs up...

Plussat: The view! Very pleasant stay- everything superb

Miinukset: If I had to pick a negative, not enough working outlets

Plussat: It was clean, comfortable, and a beautiful view!

Miinukset: The view, the neighborhood, and it really was close to attractions!

Plussat: Everything is beautiful and clean, great staff and nice rooms and love the location.

Miinukset: I wish they would have separate designated parking areas for overnight paying guests and those just attending an event there. There was a wedding reception going on and the entire lot was filled so we had to park in a different lot that was not part of the hotel and walk.

Plussat: The Property Is beautiful, The Room Was nice, staFF Was Very Courteous. We will stay again!

Miinukset: Nothing. everything was awesome!

Plussat: Everything was comfortable, convenient, and just lovely.

Miinukset: I just wish the French toast wasn't ridiculously expensive.

Plussat: Everything!

Miinukset: Very loud parties

Plussat: Service was great, cleanliness was superb. Found it convenient to our KC destinations.

Miinukset: We could have had breakfast included in room rate.

Plussat: I booked a room with two queen beds for 5 guests (two guys, three girls) and the room was very spacious for all of us! We were only there for one night, but didn’t feel like were all on top of each other and each person had their own space. The beds were comfortable and the room/bathroom was very clean. We would all stay again!

Plussat: Fun rooms. Very roomy rooms.

Miinukset: When using the shower the whole bathroom floor would get wet

Miinukset: The parking situation was a little confusing as it first appeared from the website that valet was the only option available. There was a parking garage around the corner that we had to pay for.

Plussat: Bed awesome!!! Great food !!!

Miinukset: Tv program was just local ☹️

Plussat: Helpful, kind staff in a great location.

Miinukset: nothing

Miinukset: I didn't like the night staff and the attitudes. The sheets were okay but could be better. However this hotel itself was pretty great

Plussat: The staff welcome was great along with the check in and informational exchange once the staff found out what our overnight plans were.

Miinukset: There was nothing that we didn't think was adequate

Plussat: Customer service and restaurant

Miinukset: Parking was too expensive.

Plussat: The staff was very friendly and helpful with guiding us through downtown KC.

Miinukset: It doesn’t make sense to pay the money you do for the hotel and not include parking.

Plussat: Loved everything!

Miinukset: Loved everything!!

Plussat: Great staff, everyone was friendly and helpful. Beautiful hotel room, very clean that stayed clean.

Miinukset: Nothing negative to say

Plussat: The hotel was stylish, clean, had a full-service bar and restaurant on site and the staff were wonderful.

Miinukset: The only option for parking was to use valet parking which added $25 to the bill. When we arrived, we had a lot of luggage to take up to the room and all of the luggage carts were in use and no one offered to help us find one so we lugged everything up to our 5th floor room without assistance. Also, I had paid extra to have breakfast included and that information had not transferred to my reservation so I had to pull up my confirmation to show the hotel clerk, who then quickly included it.

Plussat: They offer free bottled water! All you can drink!

Miinukset: Unfortunately on Saturday am there was construction that was loud that woke us up, and stopped before 9am. Overall great experience.

Plussat: The art gallery and the restaurant were great. All the staff was very friendly and knowledgeable.

Miinukset: Not much to do that was walking distance

Plussat: Artwork

Miinukset: I left at 8:30 am and came back to my room around 4pm, my room had not been cleaned. I went to the reception and told them my room had not been cleaned the person in the front desk said housekeeping tried to get in but I had the privacy lock which was a lie because I left early. Anyway we told the person in the front desk if we could get our room cleaned and left the hotel. We came back around 8:30 pm and the room was still undone.

Plussat: Very friendly front desk folks!

Plussat: Family stayed here in 1998 when it was the Savoy: retains all of its old Cattleman’s Association architectural elegance and proportions while slipping on the more modern art museum ascetic of the 21c hotel chain. Breakfast in dining room and nightcap at the bar (still called the Savoy) were a highlight: John was a mixologist of exceptional craft and precision in making our cocktails (the Manhattan was as good as I have tasted), and the croque madame was a great way to start the day. Should also mention the location in a delightful downtown area.

Miinukset: Enjoyed the stay in its entirety.

Plussat: We loved the room service and the hotel soaps!

Miinukset: You get charged twice for the room, I did not like that at all. There is a $100 plus the rate of your room charge and then when you check out, they charge your card the room rate. They told me the first charge should fall off within 10 days.

Plussat: Really loved the location and service. Everyone was super nice.

Miinukset: N/A

Plussat: Always a great place to stay! Love the penguins on the move.

Miinukset: Parking can be tricky

Plussat: The hotel provides a unique opportunity for people to stay in a beautiful hotel filled with contemporary art. The Savoy provided excellent service and delicious food. The friendly hotel staff created us with sincere smiles and numerous offers to help.

Plussat: Modern, clean, and location.

Miinukset: N/A

Plussat: Beautiful and unique hotel! Vintage yet modern. The staff was friendly and helpful.

Plussat: Very nice old hotel with a excellent bar and grill.

Plussat: art exhibits, atmosphere, bar, food, room setup, view, friendly staff

Miinukset: a couple stains on the floor, spots on our sheets, rubber seal peeled on shower door

Plussat: The bed was nice , could of used a couple more pillows . The room was great,!

Miinukset: Everything was great didn’t have any complaints. Just wished we could of slept in. Our schedule fault ,not there’s.

Plussat: Beds were comfy, temperature system was easy to use

Miinukset: Wish there was a microwave!

Plussat: The Hampton brand is always good and this one carried it.

Miinukset: The road construction made the hotel inaccessible. We have to drive a bit to get into it.

Plussat: Almost everything about the stay was positive.

Miinukset: Was unaware of the construction on the interstate overpass. The detour made getting into and out of Liberty quite a chore from the hotel.

Plussat: I asked for room on lowest level possible and they happily accommodated me and as a bonus to me, it was close to front desk/lobby which I loved. Very nice room. Nice pool area. Ample parking.

Miinukset: A little pricey compared to surrounding hotels

Plussat: Very friendly and accommodating

Miinukset: A little hard to get to because of construction which was no fault of theirs.

Plussat: Hotel was clean and smelled clean. Room was very comfortable. Bathroom could be bigger but was sufficient.

Plussat: breakfast was great. Lots of choices. Also having fruit and coffee out all the time was great.

Plussat: The bed was fluffy and comfy

Miinukset: Na

Plussat: Cookie, hot tub, good energy at breakfast, good parking, sociable staff.

Plussat: Check in was easy, and the associate, Christian, was awesome. The snacks and beverages were great. Towels were soft and I really liked the high quality Nutregenia products in the bathroom.

Miinukset: The bed was way too hard, and it felt old and used. The cleaning staff disturbed me twice on the morning of check out both times before 9:30 wanting to clean my room. Checkout was at noon. The staff did apologize but I felt rushed. The noise from the cleaning staff in the adjacent room woke me up.

Plussat: Great staff

Plussat: The location is great! Right next to everything, within walking distance to most shopping and entertainment.

Miinukset: Check in and check out felt rushed. Due to the location, you had to use their Bell service or walk half a mile from the garage to the hotel to load or unload.

Plussat: Location, was able to walk to everything we wanted to visit during our stay.

Miinukset: Parking was a bit of a hassle and pricey.

Plussat: Nice indoor/outdoor pool. Close to lots of shopping - restaurant.

Plussat: Staff

Miinukset: Spa was closed about half the time we wanted to use it.

Plussat: The hotel was located within walking distance of Crown Center shopping and Union Station. In addition, you could catch the trolley (free) to the River Market and Power and Light. The staff was super helpful and met all our needs.

Miinukset: Nothing.

Plussat: The location was wonderful.

Plussat: Room size Clean facility Amazing staff

Miinukset: Cost for wifi and parking

Plussat: Location is the best! Staff is friendly and rooms are clean!

Miinukset: The AC unit did not keep the room very cool , it would kick on and off a lot...other than that it was great.

Plussat: The bed was very comfortable. Great view. Breakfast was good but we thought it a little pricey.

Miinukset: The internet cost was way too high. Parking the car for the night was way too pricey!

Plussat: Everything I like when I came back to my room therefore than my bags and give me new towels

Miinukset: Everything

Plussat: Location.

Miinukset: Bed was too short.

Plussat: Location was close to activities. The front desk, housekeeping, and valet were friendly and helpful!

Miinukset: The evening bar was understaffed, with one of the three employees ignoring customers and the other two trying to cover the large crowd. Had to to seek out the food service that night, then had to ask the manager for our check.

Plussat: The night manager went above and beyond to accommodate and make our stay comfortable. I would recommend this property to everyone.

Plussat: beds

Miinukset: parking was terribly crowded, even on a sunday night. Had to park across the street.

Plussat: Excellent facility

Miinukset: No indoor pool.

Plussat: Almost everything

Miinukset: No microwave in the rooms.

Plussat: I like the fact that the location is only 10 minutes away from the airport

Miinukset: N/A

Plussat: Very clean

Miinukset: The second night we walked into our room after being gone all day and there was a strong smell of smoke, almost like someone had been smoking in the room. We were not happy at all so we went to front desk and all they offered us was room freshener.

Plussat: The place was beautiful. Food great. Loved the people. I will stay again and again.

Plussat: Convenient to Gladstone where I had a meeting - Convenient to the airport (you can see it from the hotel) and convenient to the AMC IMAX theater and Cracker Barrel - two of my personal favs.

Miinukset: Wish there had been a better explanation online what "restaurant" meant - it was kind of a bar with sandwiches. But it wasn't a deal breaker for me. Just a "want"

Plussat: The room was spacious, quiet, clean, modern and very comfortable. The breakfast was fantastic, and the staff was helpful and polite.

Miinukset: No complaints

Plussat: The staff was very friendly, the room is absolutely amazing and my favorite part was the REAL ceramic coffee cups. It's a little thing, but so nice!

Miinukset: I liked everything

Plussat: We enjoyed the design of the room with the seating area, our room was very clean, breakfast was very nice & staff was very pleasant.

Plussat: My friend and I needed to book a room last minute in Kansas City after plans had fallen through. Hyatt Inn just happened to be the best deal, and we were BLOWN AWAY when we stepped into our room. It was huge!! And super cleanly. So many TV channels, amazing breakfast and lounge area. Absolutely the best outcome.

Miinukset: I honestly don't think I have any complaints.

Plussat: Location

Miinukset: No restaurants

Miinukset: We liked the the rooms thier very beautiful and clean and well kept, plus the whole área of the hotel is very nice. The beds are very comfortable.

Plussat: I flew in at short notice for a funeral. I was able to book a room without any issues. The price is reasonable for the room and the amenities offered. This was my second visit to the property in the month of August and both times I was extremely satisfied. The location is ideal for visiting family and friends scattered throughout the Kansas City metro area.

Plussat: Clean, comfortable and large enough for our family!

Miinukset: Nothing we didn't like!

Plussat: Cleanliness, value, and breakfast

Miinukset: There wasn’t really anything we didn’t like

Plussat: Food and rooms are great!

Miinukset: Bathroom door lock is broken and the one TV remote has dead batteries.

Plussat: We had 2 rooms for our stay with our Girl Scout troop. Both were queen suites with 2 beds, a fold out sofa, and a kitchenette. It was clean, there was plenty of room, and any extras that we needed in regard to towels and toiletries were brought to us promptly. We also enjoyed the indoor pool and patio area. There were plenty of choices with the included breakfast!! Everyone was happy!

Miinukset: No complaints

Plussat: I stayed there with my nieces and Mom to celebrate my Mom's birthday. The Queen suite we stayed in was fantastic we wished we could stay another night. It was full of people especially families. Staff was friendly and were willing and able to accommodate our request for an early check-in

Miinukset: The pool was a bit small for the number of families staying at the hotel. Breakfast went until 10 but many of the food items were gone at 9:30.

Plussat: The comfort, cable & view. Very relaxing!

Miinukset: The extra charges for pets & check in.

Plussat: The whirlpool.Airport shuttle was nice touch!

Miinukset: Mattress in room had an indention which caused me back problems during my stay.

Plussat: We really enjoyed our breakfast and the kids loved the pool. Very nice facilities.

Plussat: Thanks

Miinukset: None

Plussat: Very clean, well maintained, property. With a large walk in shower, crisp linens, and comfortable beds. Staff was courteous, quick, and friendly. I would definitely stay again and again.

Miinukset: Nothing. Everything was perfect!

Plussat: I loved that the breakfast is from 4:00am my plane was at 6:30am so I had time to eat

Plussat: Very clean and friendly staff. Helpful and shuttle is available and on time

Miinukset: I have no complaints

Plussat: Great location, very friendly staff,clean suites and comfortable beds.

Plussat: Very modern. Loved the breakfast!

Plussat: Great staff and very responsive.

Miinukset: Nothing.

Plussat: The room was temperate, the amenities in the room were situated to be VERY ergonomic for the space, the amenities in the room EXCEEDED our expectations, the staff at the desk throughout our stay were SO helpful and courteous, the bed was SO comfortable, the pool was P.E.R.F.E.C.T.! NOTHING about this location would be a detriment, despite being a further drive from the local attractions, TOTALLY worth it! DEFINITELY staying there again!

Miinukset: The ONLY negative in our minds was the distance to local attractions, however, as stated before, it was worth it to have everything else so PERFECT!

Plussat: Comfortable beds, friendly staff

Miinukset: Everything was great

Plussat: The room was impeccably clean.

Miinukset: I was surprised by the non-refundable $75 pet fee.

Plussat: Friendly, professional, and helpful staff. Good breakfast even at 4am with only the cold items. Good variety.

Miinukset: Stain on bed sheet

Plussat: Absolutely loved this hotel. Most importantly, it was very clean, the bed and pillows were very comfortable. The bathroom had a nice walk in shower, It also had a nice kitchenette. The breakfast had a nice selection of items to choose from.

Miinukset: There was nothing I did not like about this hotel.

Plussat: Friendly staff. Clean hotel.

Miinukset: N/A

Plussat: Excellent staff.

Miinukset: Great location.

Plussat: The hotel is current and contemporary. Everywhere you look, inside and out, it is modern and stylish.

Miinukset: Do not order the pretzel with buffalo chicken. You will regret it all night.

Plussat: Beautiful location, high class trim work and fixtures throughout building, restaurant was excellent.

Miinukset: Bathroom had no tub.

Plussat: The location was great. It looks like they have been updating this hotel. It's within walking distance of the Power and Light District.

Miinukset: Our bathroom door didn't shut all the way.

Plussat: Location.

Plussat: It was very clean. And in a great location! Super gorgeous at night.

Miinukset: I thought it was good all around.

Plussat: The bed was super comfortable. Our room was at the end of the hall which made it very quiet. The shower was amazing.

Miinukset: The check in and check process was too slow. More staff would have helped. The girls were friendly, but it took too long. Complimentary Irish fest tickets would have been a nice plus.

Plussat: Everything! Nice updated room, fast elevators, nice bar. Another great experience!

Miinukset: Nothing!

Plussat: Very friendly staff that were always willing to help. The bed was comfortable, rooms were clean and the hotel overall was very clean. Just a few blocks from the main street trolley and very close to the Power and Lights district. I highly recommend it!

Miinukset: There is only a lap pool and no hot tub

Plussat: It is a nice clean hotel. The location is amazing to walk to Power and Light.

Miinukset: My friend was supposed to be by our room, but they switched her to a different floor at the end.

Plussat: Close to the convention center where my event was being held.

Miinukset: The lobby has containers of ice water. The containers were empty. I asked to have them refilled. I was told they wouldn’t refill them. I would have too go to the gift shop and purchase water. There were still hundreds of guests socializing in the lobby needing water.

Plussat: The location is perfect for going to the Phoenix and Power and Light district.

Miinukset: Arrived to check in a and told to come back in 30 minutes to see if the room was ready. Refused to see if we could have a different room and directed us to Guest services if we weren't satisfied. We did and she was able to find another room for our stay.

Plussat: If needing to fly out of MCI, this is an excellent place to stay. Located just a few minutes from the airport. Clean rooms and great morning breakfast.

Plussat: Convenient

Miinukset: Door to bathroom stuck and opened hard

Plussat: Breakfast selections.

Plussat: everything was fine but the sofa bed was to made up

Miinukset: The interstate highway is next to the hotel and it gets extremely noisy starting about 5am

Plussat: Location and deal for the price.

Plussat: Clean and comfortable

Plussat: Comfortable and clean room. Updated decor, friendly employees, refrigerator and microwave in room. Free breakfast , great price

Miinukset: No

Plussat: The room was super clean and the breakfast was good. The staff was very friendly.

Miinukset: I enjoyed everything

Plussat: The location is great. It is clean and comfortable

Miinukset: The staff was a little rude. My boss, who is a foreigner, was trying to get a little help with directions and the front desk told him they did not know and he should just google it. This is not good hospitality.

Plussat: Fairfield Inn and Suites was perfect for my needs as a friend was picking me up the following morning. It was close to the airport and offered a free shuttle service. The room and bed were comfortable, and the location was easy to find.

Miinukset: While the rooms were pretty recently renovated, the bed was uncomfortable, the traffic noise from the interstate and the loud air conditioner made it impossible to sleep.

Plussat: Location - its close to Arvest theater and power and light.

Miinukset: Very expensive. No fridge in room or ice machine on floor we were in.

Plussat: The location was perfect

Miinukset: The accommodations weren't what I expected of a Hilton hotel

Plussat: Loved the authentic restoration-so beautiful. Great location for streetcar and walking to restaurants. Loved the Drum Lounge and drink called “Patsy”

Miinukset: Nothing

Plussat: Great location. Lots of places to go in walking distance.

Miinukset: No pool. Tad spendy.

Plussat: Location

Plussat: The convience of where it was located

Miinukset: Saturday night there was a wedding party that took over the lobby and bar area at 11pm in which made our group leave the bar area due to it being so loud and to crowded. Also the price for the room was way more then what it was worth.

Plussat: Location, cleanliness, friendly staff

Miinukset: None

Miinukset: Bigger TV too far away from bed to be the size it was

Plussat: The location was great, that is why we picked it.

Miinukset: The price for one night was 219 last minute. We showed up late (and called before hand to let the front desk know) and we had to wait in the lobby for 30 minutes before getting checked in. The beds were uncomfortable and the whole experience left a sour taste in our mouths. We expected a little more for that price.

Plussat: The overall look of the hotel, valet, and the look of the room.

Miinukset: The dusty windowsills,curtains, area of the credenza,and back of the toilet tank. Food order came separately by 30 min and raw! The bed was hard and worn out! AND they charged us twice for one night and trying to deny it!

Plussat: Front desk staff was fantastic! All of the staff were very friendly and eager to help.

Plussat: Everything was very clean. All staff that we encountered were very friendly and helpful, as well as professional in appearance and communication. We had a junior suite, which was very spacious and comfortable.

Miinukset: All the bedding was very soft and comfortable except the sheet we were laying on. Just slightly scratchy.

Plussat: Friendly food and bartender staff! Very nice.

Plussat: We appreciated the 2 meals available. They were tasty and were convenient.

Miinukset: N/a

Plussat: Staff very pleasant. Price about right for location and amenities.

Miinukset: Dirt (mud) tracked in on customer feet and stayed there for ,24 or more hours. Hard to book.

Plussat: Location is great for the Chiefs or Royals games. Free shuttle service to and from the games. Happy hour was wonderful.

Miinukset: The prepared food(eggs, gravy) wasn’t very good.

Plussat: They treat their customers really well. Its what hotels should be. Drury has a great model going. Loved it.

Miinukset: The room could have been a bit more updated.

Plussat: Food, staff, rooms were amazing

Miinukset: Cost, but due to location was cheaper than other options

Plussat: Staff was friendly and understanding bit you could tell that they didn't believe me about human fecies coming up from the drain! Short distance from Kaufmann stadium which would have been great if we could have went to the game but my daughter was ill

Miinukset: We had a human fecis coming up from the drain in the shower which made my daughter sick! We had to move rooms at midnight and we also were there for the royals game not could not attend the next day because my daughter was still sick so we had to go right back home

Plussat: Location Afternoon snacks Good breakfast Free shuttle to Kansas City ball game

Miinukset: Na

Plussat: Very convenient location. Highly professional staff. Clean and comfortable rooms.

Miinukset: I can think of mo negative comments.

Plussat: Clean rooms and happy hour

Plussat: Location was great off the freeway and near sports complex. Management and staff very helpful and friendly.

Miinukset: Older hotel and carpet was wet.

Plussat: Location next to ballpark. Kick Back buffet and 3 free drinks. Great free breakfast. Friendly staff....I'm 75 years old and this was one of the best hotel stays I've had. The 5:30-7:00 "KickBack" is a brilliant promotion that I enjoyed..keep it up.

Miinukset: Nothing negative from this customer.

Plussat: Everything pretty good

Miinukset: Self parking is somewhat complicated, use valet for extra $5 a day

Plussat: It’s location is great and close to a great shopping area. Also I loved the pool and views.

Miinukset: Parking

Plussat: Bed and blankets

Miinukset: Price of the mini bar and only decaf coffee

Plussat: Nice rooms, pool.

Miinukset: Although isolated, still some noice from street. Housekeeping a bit sloppy (glasses not cleaned, coffee maker not cleaned from previous visitor.

Plussat: clean updated facilities! gorgeous and beds are comfy

Miinukset: the front staff- jason was rude and unkind. Because we booked on booking .com - he looked down on us . The week before we booked with the fontaine

Plussat: Perfect combination of quality, location, staff, amenities, & price.

Miinukset: No negatives!

Plussat: The decor is beautiful and the rooms are large for other hotels in the area. The bathrooms and other facilities are up-to-date. The overall design is modern and appealing.

Miinukset: The staff was not friendly nor were they easily available to help. We had a dirty towel with blood on it in our room and were not even offered an apology. The bartender also never acknowledged our presence. Overall the staff did not seem happy to be working there.

Plussat: Bed very comfy beds. The place is very modern & well taken care of

Miinukset: Knowing it would be 20 dollars a day to park. & that you couldn’t take your own drinks to the pool Also our room by the parking garage on the mail level was very loud.

Plussat: The front desk staff were all friendly and flexible. They go out of their way to make your stay amazing. The room was nice and clean. The bed and pillows were very comfortable. They gave our dog a doggie bed and bowl, which is a huge plus for us! Breakfast at The Parker was yummy, and the staff were great!

Miinukset: The pool is apparently open for public, which makes it extremely busy on a hot day! One of the reasons we booked this hotel was because we were planning to spend a big portion of our Saturday at/in the pool, but it was soooo busy and the water was murky and it has glitters and other stuff floating around in it. Big turn off! :( Also, the daytime bartender was rude to my husband. He tried to order a handcrafted cocktail from the menu, and the bartender responded rudely by “Can’t have that!” without giving any other options. We understand that the bar was so understaffed at that moment and the bartender was frustrated or may have had a bad day, but he shouldn’t be rude to anyone.

Plussat: The headboard

Miinukset: The shower made a loud noise

Plussat: Good, clean, location works.

Miinukset: All good.

Plussat: The staff was more than occomodating. Loved it there and will be going back. The beds very comfortable.

Miinukset: The furniture by the pool. If you sit in a lounge chair it sits too low to the ground and you can hardly stand up

Plussat: FRANK WAS ASTOUNDING AND THE BED EAS SO SOFT

Miinukset: The only thing that could’ve made it better would have been if we could stay longer

Plussat: The check in process was easy & expedient with a very delightful employee. She worked the entire length of my stay & she was a delight all the way through. Clean throughout, quiet and comfortable! Loved this stay!

Miinukset: Not a thing.

Plussat: The kids loved the pool.

Miinukset: The patio areas were disgustingly filthy! Had to go to the front desk and advise the staff to clean it so that we could sit.

Plussat: Convenient location. Has Bistro on-site.

Miinukset: We have stayed here multiple times in the past 3 years. This time, the condition seems to have deteriorated and it seems as if they are cutting corners. Lots of broken things, they have removed hot tub.

Plussat: Very clean... everything smelled nice and the bed was super comfy.

Miinukset: The staff seemed a bit inexperienced... I stood for about 5 mins while numerous people were milling around the front desk. It was someone from either housekeeping or the restaurant that noticed me standing there and kindly helped me.

Plussat: The bed and courtyard

Miinukset: Nope

Plussat: Everything was great staff was extremely professional and polite. Food was very tasty and was a great start to the day. Beds where very clean.

Miinukset: I don’t think the shampoo, conditioner, and body wash was a scent anyone would use? I question if it has ever been praised?

Plussat: Location

Miinukset: Nothing

Plussat: It was adequate for my needs on short notice. Great staff and quiet

Miinukset: No restaurants within walking distance, although they did have a small in house restaurant.

Plussat: Clean and comfortable

Plussat: Loved the sofa for relaxing

Miinukset: Bed a little low to floor. One corner of room was wet about 3 foot out by the air conditioner Bathroom floor needed to be mopped better.

Plussat: The hotel was clean, nice area.

Miinukset: I did not like the housekeeping people. They went in the room to clean only the bed, but left the trash, the dirty towels that was on the floor until we left. They were not professional at all.