Kansas City hotellia

Plussat: The ambience was great. The breakfast was delicious. The room was comfortable. I slept very well on the mattress.

Miinukset: Some people had very long waits to be seated for breakfast. Also frustrating that front desk and valet were not in sync. Twice called front desk about having courtesy car to take us somewhere to be told valet was busy for 20-30 minutes and we get down to lobby a few minutes later and valet says he is available.

Plussat: Great location by Power & Light District & Sprint Center! Hotel has great architecture & ambiance! Clean, comfortable new room in the south tower with nice features & amenities. The Reserve Restaurant has a great chef. Our breakfasts were delicious!

Plussat: It was very clean and neat! Great location

Plussat: The location is central to so many restaurants and bars. The decor is modern and fresh. The restaurant/bar inside the hotel is very nice.

Miinukset: The view is of a parking garage across the street. The biggest disappointment was the bed. The mattress was so firm it was like sleeping on the floor and the pillows were terrible! Also, there’s no bathroom fan so it was SO quiet, which could be good or bad. I would prefer a little white noise so a bathroom fan would’ve been nice. My husband and I both tossed and turned all night long. As much as I loved the vibe of the hotel I doubt we would ever stay there again just because of the terrible nights sleep. Seriously, the beds and pillows are the worst!

Plussat: Beautiful restoration. Excellent service. Surprisingly intimate in the middle of the city. 2 thumbs up!

Plussat: Location was great, door men were friendly.

Miinukset: Check in staff seemed judgmental towards us. Also other guests were loud and obnoxious around 1am-230am.

Plussat: Didn't see any food options at Hotel, but there is a great area of farmer's market/restaurants (good morning spot) in one direction and lively Power & Light district (with good BBQ) in the other. Both are easy walks from the hotel.

Miinukset: Wish they had a hot tub...

Plussat: They allowed dogs and were very accommodating and friendly.

Miinukset: not really

Plussat: Sorry we did not eat breakfast. It did look good though as we walked past the restaurant a few times coming and going.

Miinukset: We asked the front desk staff a few times about recommendations for things to do and or places to eat and each time were not extremely helpful.

Plussat: Loved the atmosphere of this historic, boutique hotel. It was absolutely top-notch in every way!

Plussat: The room was great, very clean

Miinukset: The bed to be a little softer and better pillows

Plussat: Beautiful hotel with unique rooms and great location to downtown/Power & Light. We enjoyed breakfast in the hotel but were able to walk to dinner in the evening. Great service too!

Miinukset: Booked way back in July, checked into room, discovered this was not the room the wife and I thought we were getting. On site manager said they were booked up nothing they could do except wear earplugs, not happy. Also, main elevator down for repairs.

Plussat: The happy hour

Plussat: Very convenient location, comfortable beds and nice daily breakfast set up. Directly off the highway near a part of town with plenty of meal options. Our child loves the pool too!

Plussat: Located close to Zona Rosa and airport

Miinukset: Small room & even smaller bathroom

Plussat: The staff were super friendly and accommodating. We were very pleased with the location, and pleasantly surprised by the Kickback! We weren’t expecting an evening meal to be included! Drury is a chain we will happily come back to!

Plussat: The size of the room and bathroom exceeded my expectations! The staff was very friendly and helpful!

Miinukset: I loved-everything!

Plussat: Provided a safe place to sleep for the night

Miinukset: There was a banging noise that started early Sunday morning. SO much for sleeping late! Short staff-no one at the front desk most of the time. New meaning to OPEN hotel :-)

Plussat: We weren't able to eat the full breakfast because we left early. We were able to eat the continental breakfast which was very good.

Plussat: The breakfast was very good. Lots of comfortable areas to eat.

Miinukset: The elevator wasn't consistently working. That made for longer wait times.

Miinukset: Breakfast area was crowded. there was NO favored creamer for coffee.

Plussat: We liked the location. The bed was comfortable. No waiting for bath water to get hot. Husband always enjoys the breakfast.

Miinukset: We are rolling up on the year 2020, and not one single USB port in the room to charge phones/ laptops. Incredible. The elevator was broken our entire 3 day stay. No vent in bathroom. Air/heater spit water out into the carpet the whole stay. From the moment we met him, the assistant manager acted like he hated the job and would rather be anywhere but there having to deal with checking people in or answering questions about the facility. Could have been a bad day, but it was really a turnoff. After years of being loyal to Drury, we’ve called this relationship off.

Plussat: Very clean and friendly staff

Plussat: The atmosphere was very welcoming and I enjoyed the unique style of the rooms. Chilled bottles and iced cucumber water both readily available in the lobby was also a very nice touch. It is located within walking distance of many restaurants and attractions.

Miinukset: The bed was firmer than I prefer, and there was little information regarding breakfast, such as times served and whether it was located in the adjacent restaurant or a hidden dining area somewhere in the hotel.

Plussat: The decor was fun, the room size was great

Miinukset: The view was a concrete wall, T check in the staff said there would be free bottled water, they ran out and would not restock for several days

Miinukset: Hotel common areas (lobby, halls) smell like the kitchen of the restaurant that's attached to the lobby. Also the walk-in shower allowed water to splash all over the bathroom floor.

Plussat: Glad hotel with a friendly staff. Great location of you like to walk around downtown KC.

Miinukset: We had a corner room that had a lot of street noise at night after we went to bed.

Plussat: The staff welcome was great along with the check in and informational exchange once the staff found out what our overnight plans were.

Miinukset: There was nothing that we didn't think was adequate

Plussat: Love the decor!

Plussat: Great location, staff were very accommodating and friendly. Very nice room! Great shower!

Miinukset: Clean! Restaurant was excellent! Great service and food!

Plussat: The staff was amazing. They greeted my husband and I, along with our dog, like we were family. Frankie even received a pet bag with a toy and treats! Everyone was awesome. We'd absolutely stay there again!

Miinukset: NOTHING!

Plussat: I like everything about the hotel and location

Miinukset: The chef Walter cooking was real good

Plussat: Good breakfasts. Reasonable price. Bar open for a drink after dinner. 2 blocks from the free streetcar. Great beds.

Miinukset: We arrived late morning and they did not have rooms ready.

Plussat: Comfy bed, decor in room, huge bathroom.

Miinukset: Noise in the am

Plussat: They offer free bottled water! All you can drink!

Miinukset: Unfortunately on Saturday am there was construction that was loud that woke us up, and stopped before 9am. Overall great experience.

Plussat: Very friendly front desk folks!

Plussat: The installations are super cool, and the staff is very knowledgeable and friendly.

Miinukset: The restaurant has a weird temporary banquet hall vibe and hadn’t quite figured out how to manage very normal levels of traffic. Incorrect orders, took a long long time, out of a lot of items, etc. but they were all nice!

Plussat: The Art and the large walk in shower

Miinukset: The HVAC could not keep a comfortable temperature in the room for sleeping.

Plussat: The hotel provides a unique opportunity for people to stay in a beautiful hotel filled with contemporary art. The Savoy provided excellent service and delicious food. The friendly hotel staff created us with sincere smiles and numerous offers to help.

Plussat: Loved the location, art galleries,amenities and comfortable/modern room all in a historic building

Plussat: Unique and really clean

Plussat: The art displays, friendly and attentive staff, bathroom toiletries and great decor

Miinukset: Air conditioning a bit loud

Plussat: Beautiful rooms- spacious, comfortable, modern looks. Housekeeping did an amazing job. They would leave me extra coffee pods each day. Great location in a quiet corner just off the busy downtown but still close enough to walk to most places

Miinukset: Bar staff and front desk staff not very attentive. Still polite but not always present. Don't bother with the $25 a day valet price if traveling with a car, there is a $10 a day garage literally right across the street

Plussat: Everything was tastefully decorated and immaculately clean. The Savoy had some of the best food and drink I've ever tasted, one of the few restaurants I've been to where the high price tag is justified. I LOVED the Bees Knees drink from the bar, it was perfectly balanced and ultra refreshing.The staff was incredibly friendly and accommodating as well, especially Mikayla (sorry if that's not how her name is spelled). We will only stay here from now on when we visit. Fantastic way to celebrate our 5 year anniversary!

Miinukset: The only complaint I have is that the pillows have a tendency to fall flat, which is rough on my neck and upper back in the morning. Doubling up didn't really help since I then an sitting up too much.

Plussat: having an art museum in the lobby is tremendous. the room was very nice, especially the bathroom. staff was great, location is great too, and everything was clean

Miinukset: i might be crazy but i thought when i booked it said "city view" ... instead it was a 3rd floor view of the interior terrace/other hotel rooms.. oh well

Plussat: I liked that we could walk to the Majestic restaurant that we ate at.

Plussat: The room was spacious and clean. The restaurant had a pretty good breakfast, with an awesome bar in the evening.

Miinukset: The service - getting to my room was a nightmare. First key wouldn't work. Second key would let me in and someone else was already occupying the room! The third key (to a different room) worked but stopped the next day, and again had to request new ones.

Plussat: It's in a good location north of Kansas City. Quick drive to downtown and easy drive to the airport to catch a flight. Nice looking hotel throughout the day. Inside the hotel is a very good design and access to the Internet in the lobby is very helpful.

Miinukset: The road work on Highway 169 has the South Bridge closed which causes a modified route to downtown. It seems to reduce the convenience of the the hotels location. Therefore, not the best choice for spending time South of the hotel right now.

Plussat: Very nice room and good service

Plussat: closeness to the location and indoor heated pool

Miinukset: the hot tub looked like there was snot in it. One of our rooms had an unmade bed, trash in the trash can and sodas and snacks on the table. We were given a second room

Miinukset: The only complaint I would have for the hotel is the bed. The bed was very stiff, hard. It was difficult to sleep on. Otherwise, it was a great hotel.

Plussat: Bistro food was OK, customer service at the desk was horrible

Plussat: Clean, relaxed and fine culture "feeling".

Miinukset: No.

Plussat: Location and cleanliness. Comfort and quiet.

Miinukset: it waited too long, and the veggie portion too little

Plussat: As you know we made these reservations quite some time ago. We asked and paid for two queen beds. When we arrived we found out we had one bed and a sofa. A 6'0" guy on a 5' sofa doesn't cut it. The idiot that gave our room away was Armando Moron.

Miinukset: The name Moron is exactly what this guy is. This was suppose to be a nice comfortable stay but it would have been better to stay at Motel 6 because of this idiot Moron.

Plussat: The room and bath are very nice. Enjoyed the pool and lovely view. Friendly staff

Miinukset: This is our second time there and will be our last. As with our last visit there, we had a very poor, but expensive nights sleep. We find the mattresses very uncomfortable and really bothered our backs and hips.

Plussat: All of it.

Plussat: Close to downtown KC without all the traffic and parking hassles

Plussat: Enjoyed the free breakfast !

Plussat: Everything was clean and nice. Staff was very helpful and the pool and hot tub area was very clean.

Miinukset: The beds are, as I would consider them, VERY firm. Also could only have one digital key for two people which was invonvenient.

Plussat: Very friendly staff and helpful. Delicious breakfast with many choices.

Plussat: Easy access off I-35 and HWY 152. Quick and easy check in and friendly staff. Clean rooms.

Miinukset: Breakfast area was small, rooms were small, and the bath was a little bit over the top for ADA compliant Shower head would not maintain height on slider

Plussat: Rooms clean, friendly staff

Miinukset: Nothing

Plussat: Helpful and friendly staff

Plussat: Everything

Miinukset: Could cost less

Plussat: Rooms were clean, beds were comfortable but there was a strange smell in the hallways.... thinking it had to do with there being a pool.

Miinukset: Nothing

Plussat: Hotel was very clean. Staff was extremely helpful and pleasant. The breakfast was one of the best we have ever had a hotel. Location for activities was very convenient.

Plussat: Hotel was clean and smelled clean. Room was very comfortable. Bathroom could be bigger but was sufficient.

Plussat: The staff was so friendly. The breakfast staff was so friendly and kept everything full and clean. Thanks for a great nice stay.

Miinukset: Nothing I didn't like.

Plussat: Great staff

Plussat: Rooms are large and comfy, clean, organized well. Cleaned every day. Breakfast is good enough for a continental type. Staff is good. And very close to the airport

Miinukset: There is no restaurant in the hotel. Location is close to airport which makes it remote. A/C fan in the room is a bit louder.

Plussat: Everything was wonderful!

Plussat: Great location, very friendly staff,clean suites and comfortable beds.

Plussat: Very modern. Loved the breakfast!

Miinukset: I was charged more on site than was advertised on booking.com

Plussat: The breakfast was very good. The location was very good. The room was very clean. The bed was very comfortable.

Miinukset: Both nights we were kept awake all night from noises like hard walking and what sounded like someone rolling a bowling ball around and around and around the room until 4:00am! It sounded like the noise came from the room above us.

Plussat: It is actually the first time we are ready to rate the facility with 10. Perfect service. Almost brand new. I for mineral pool. Good breakfast supported by perfect host. Customer care on its best. Thank you.

Miinukset: Not many restaurant nearby.

Plussat: The room was impeccably clean.

Miinukset: I was surprised by the non-refundable $75 pet fee.

Plussat: Absolutely loved this hotel. Most importantly, it was very clean, the bed and pillows were very comfortable. The bathroom had a nice walk in shower, It also had a nice kitchenette. The breakfast had a nice selection of items to choose from.

Miinukset: There was nothing I did not like about this hotel.

Plussat: The lady at the counter was awesome! She was very welcoming and full of additional info regarding the airport. Although I didn’t used the kitchen it looked fully stocked and perfect for a weekend getaway or business trip. The room was modern and clean! I loved the set up in the walk in shower. The beds felt like a comfy medium firm. I’d stay here again!

Miinukset: The lights on the clock and ceiling alarm were bright! I had to cover the clock with a pillow because it was like a night light in a kids room.

Plussat: We appreciated the roominess of our room and our beds were comfy

Plussat: Friendly staff. Clean hotel.

Miinukset: N/A

Plussat: Location, was able to walk to everything we wanted to visit during our stay.

Miinukset: Parking was a bit of a hassle and pricey.

Plussat: Good location for us. Lots of restaurants nearby. Staff was friendly and offered helpful suggestions for activities. Close to WW I museum and Union Depot. We have never stayed in Kansas City before but have driven through it dozens of times to visit relatives in NW Arkansas. We are definitely planning to stay again.

Plussat: Nice indoor/outdoor pool. Close to lots of shopping - restaurant.

Plussat: The views

Miinukset: No

Plussat: Amenities, bed, location, complimentary breakfast

Miinukset: Price

Plussat: The room was very nice. The location is excellent.

Plussat: Great location.

Miinukset: Our rooms cleanliness did not meet expectations.

Plussat: The very friendly cleaning lady gave me extra coffee packets:) for my morning fix.

Miinukset: My only complaint is that at check in they didn't make it clear the 20 dollar up charge was for a treadmill in my room when all I needed was the fitness center. I thought the charge was to use the fitness center, staff should be clearer.

Plussat: The accommodations and staff are 😉 amazing

Plussat: Location is the best! Staff is friendly and rooms are clean!

Miinukset: The AC unit did not keep the room very cool , it would kick on and off a lot...other than that it was great.

Plussat: Clean and staff was welcoming!

Plussat: Location.

Miinukset: Bed was too short.

Plussat: Staff was outstanding. Friendly, efficient, engaged with guests.

Miinukset: Bed was a little high, couch was a little low. Some difficulty for someone with some mobility issues

Plussat: We went to go shopping for the most part and the location was a little far from the 2 biggest shopping outlets

Miinukset: The breakfast area was a little too tight and crowded, we sometimes had to sit in the lobby and had our breakfast

Plussat: Great location for our visit

Miinukset: Breakfast-free breakfast No food

Miinukset: Need microwaves in the room.

Plussat: Very pretty and clean.

Plussat: Large rooms, free breakfastm free parking, good value.

Miinukset: Nothing. It was exactly what I hoped for, with nice staff, easy access and fair pricing.

Plussat: The room was very comfortable.

Miinukset: Lack of parking, and the fitted sheet on our bed was put on inside out.

Plussat: My room was kept clean. The room was very comfortable.

Miinukset: NA

Plussat: Breakfast good

Miinukset: Meal options for dinner

Miinukset: The temperature in the room was hard to keep and there were no plugs next to the bed to charge my phone. The plugs next to the tv didn’t work. Other plugs were hard to get to except in the kitchen

Plussat: I absolutely love this hotel. I have stayed everything from a small town Fairfield to a Bellagio penthouse suite. Beds are incredibly comfortable. Bathrooms clean. Lobby bar is great. Staff is fantastic. I am a repeat visitor time & time again. Recommend!

Miinukset: None. Property reasonably priced and a great location near the airport with dining nearby.

Plussat: We did not eat breakfast sorry for the coffee was good and the apples are a bonus

Plussat: Everything

Plussat: The rooms

Miinukset: Nothing

Plussat: Location

Miinukset: No restaurants

Plussat: Clean, comfortable and large enough for our family!

Miinukset: Nothing we didn't like!

Plussat: Breakfast, room amenities

Miinukset: Night social meal was very light. Hot tub jets worked intermittently

Plussat: Room was great. Very friendly folks.

Miinukset: It rained?

Plussat: Great staff, very knowledgeable about area and pleasant to deal with.

Miinukset: Next renovation/update, consider putting in better windows on the interstate side.

Plussat: We loved how nice and bug the rooms were. The staff was all very courteous.

Miinukset: The only thing we didnt like was that breakfast didn't start until 7 on the weekend. We are early risers and like an early breakfast.

Plussat: Very helpful staff, large clean room, nice pool and area for the kids.

Miinukset: Late check in time (4pm) when website said 3pm.

Miinukset: Requested a ground floor, got a third floor. Had to make alternate arrangements for a shuttle. It's an airport hotel. Also, the rate was higher than we typically pay. No AARP discount or if there was one it didn't help. We've stayed at this property several times, purchasing multiple rooms each stay. Front desk helped make alternate arrangements for shuttle but we were not expecting the additional out of pocket. We chose this hotel on purpose...may or may not give it another chance.

Plussat: Staff was very friendly and helpful, everything was clean and tidy.

Miinukset: We had a wheelchair bound grandchild with us and there was no easy access to the building near our room. No handicapped parking and no ramp to access the sidewalk from the parking lot. Inside the room the bathroom sink was too high for her to access.

Plussat: EASY ACCESS FROM HIGHWAY. QUICK AND FRIENDLY SERVICE.

Miinukset: NOISES FROM PETS IN ROOMS.

Plussat: Great location. Walking distance to Sprint, Power and Light, Midland Theater.

Plussat: Beds were comfortable. Room was clean, view was nice.

Miinukset: I thought I booked the room at a rate of $249 for the night and it was not honored when I checked out. I wAs told by the front desk that they have no way of seeing what booking.com quoted me so I would need to contact you to get that reimbursement to my account. Can you please help me with this? Christi Dickey

Plussat: close to what I thought it would be

Miinukset: We were across the street from the main hotel

Plussat: great location, excellent fitness center and indoor pool with a fantastic view

Plussat: This hotel has an excellent location. There's a lot to do in the bar area and can have many functions.

Miinukset: parking is extremely limited. The toilet in my bathroom was not flushing well and in spite of phone calls to the front desk nobody ever came to fix the toilet. Also, no maid service came to my room. Also, the first room they gave me already had occupants.

Plussat: Close to the Sprint Center and Power and Light district.

Miinukset: No free breakfast.

Plussat: Bed was very comfortable. Great location

Miinukset: Wish our 2 rooms had been closer together same floor but different hallways. Bartenders were not very friendly. Other staff was great!

Plussat: Location...

Plussat: Very clean, nice rooms

Miinukset: It took a long time to check in and out, and felt impossible to ask any additional questions with the lines and how busy the staff was

Plussat: Attractive, comfortable, clean, great location.

Miinukset: Check in was unpleasant. Server in bar was average. Neither had much personality or hospitality.

Plussat: Great location

Plussat: The staff was very helpful and the location was cental

Plussat: Convenience to Arrowhead stadium

Miinukset: No issues

Plussat: Room was clean

Miinukset: I wish there was an indoor pool

Plussat: location to venue

Miinukset: no

Plussat: We appreciated the 2 meals available. They were tasty and were convenient.

Miinukset: N/a

Plussat: The staff was friendly. The rooms was very nice. The food was delicious . The happy hour food and drinks was absolutely wonderful . The best hotel hands down.

Miinukset: No everything was wonderful.

Plussat: They treat their customers really well. Its what hotels should be. Drury has a great model going. Loved it.

Miinukset: The room could have been a bit more updated.

Plussat: Location was great off the freeway and near sports complex. Management and staff very helpful and friendly.

Miinukset: Older hotel and carpet was wet.

Plussat: Great beds? Liked the happy hour, very friendly staff

Plussat: The free fountain soda and snacks.

Miinukset: Really old and AC barely worked.

Plussat: Great choices. Didn’t see butter.

Miinukset: I think the rates are a little high, especially when you are unable to make use of the evening snack.

Plussat: Location next to ballpark. Kick Back buffet and 3 free drinks. Great free breakfast. Friendly staff....I'm 75 years old and this was one of the best hotel stays I've had. The 5:30-7:00 "KickBack" is a brilliant promotion that I enjoyed..keep it up.

Miinukset: Nothing negative from this customer.

Plussat: Good breakfast selection.

Miinukset: No