Heartland Ambassador Hotel Hamilton

The staff were all very nice and came in and cleaned every day. It was the only quality that saved the day.

I booked My colleague into this Apartment for an event in Hamilton for a week. After flying for 3 days from the UK he was very disappointed and upset when on arrival and needing to get some rest in comfortable surroundings the room was very rough around the edges and had one tiny radiator to keep him warm. The bathroom had most definitely seen better days it was cold, damp and windows were broken and didn’t shut properly. I looked around for him to stay somewhere else but both the Novotel and the Ibis locally were booked up. He was exhausted and decided he would stay where he was and huddle in the duvet around the radiator. It was a shame that after such a long and expensive trip the apartment didn’t come up to standard. He did say that he thinks other apartments in the main building were a better and that perhaps they were doing it up but his apartment was situated in an old separate block. Thank fully the staff were totally lovely.