Holland hotellia

Plussat: I liked the downtown location and the room/ hotel were clean, well kept with friendly staff. The indoor/ outdoor hot tub was fantastic!! I will definitely stay here again!!

Miinukset: Nothing

Plussat: good quality room and location

Miinukset: bistro small

Plussat: The staff was very friendly and helpful. The room was clean and beautiful. The location cannot be beaten. Shops and restaurants are right out the door.

Miinukset: The bed pillows were not very comfortable.

Plussat: Enjoyed breakfast

Miinukset: No complimentary tea and extra cups left in room

Plussat: Everything was nice - Staff should be current on availability of taxi or Uber rides. We asked a stranger for a ride because of lack of service in the transportation department. We were not able to get thru to Uber - and staff didnt know about taxi co.

Plussat: Have stayed here before and liked the staff and the amenities.

Miinukset: They are in the process of renovating which was inconvenient for noise and parking. Does need updating.

Plussat: Excited about remodel. Our family stays here when in town.

Miinukset: New Years Eve kids running up and down halls screaming from 11-1 am.

Plussat: We live in Holland but booked a room for New Years. We were so pleased with our choice! The pool never felt over crowded. Love the layout with the pool, tables surrounding, and games! This is a very family friendly location! The room was perfect, pillows and blankets soft, and decor fresh and clean. We will be back! Oh and it was the BEST breakfast we’ve ever had at a hotel!

Plussat: Staff was friendly and efficient. Your hotel is very nice.

Plussat: This hotel was amazing! The rooms were clean, breakfast and the ladies staffing it were great, and the front desk staff were awesome! We liked it so much we stayed and extra day - staff made it so easy. This is the best hotel we've stayed in all summ

Plussat: I enjoyed my room. The shower worked out well with my baby.

Miinukset: I had a little difficulty getting in with my baby by myself and should have asked for help.

Plussat: Felt very new and clean

Plussat: The hotel was clean. The staff was very nice and knowledgeable. There were plenty of activities in the hotel to do if one wanted. The hotel was close to many of the attractions in the area.

Miinukset: No

Plussat: Clean and good staff

Miinukset: Beds a bit too firm for me

Miinukset: Expensive for quality of room. It needed to be updated. Breakfast was just ok. Coffee was cold and they wouldn't make any new hot coffee. Work being done on outside of hotel so parking was bad and exits closed. No discount offered due to inconvenience

Plussat: The style of the room was nice. The bathroom was clean.

Miinukset: The breakfast was terrible. The eggs seemed like the fake kind. The potatoes weren’t even good. The sausage was gross. We ate the waffles and it was fine because we cooked it ourselves.

Miinukset: The bed was raised too high to get into. I had to have help.

Miinukset: No issues

Plussat: Clean and convenient with all typical ammenities. This hotel is not new, but seems equivalent to some newer ones with more interesting exterior. Staff was friendly and helpful. My little one loved the Michigan shaped pool with the "You are here" star.

Plussat: The staff was very friendly and helpful.

Miinukset: The breakfast buffet was not that appealing.

Plussat: Currently remodeling so couldn't give it the best review. Once that is done, this will be an excellent place and location. The staff was super-friendly and accommodating during renovation.

Miinukset: Wait until the renovation is done, then will be an awesome stay! We already reserved it for our travels next year...

Plussat: The staff were very nice. The pool, hot tub, arcade and basketball court were so nice to have during downtime.

Miinukset: I thought it could have been a little more affordable price wise.

Plussat: Convenient location. Courteous staff. Interesting building. Enjoyable pool. Good breakfast.

Miinukset: Some parts of pool were not maintained well, but most issues were minor. Kids were so excited for the waterfall which mostly didn't work or did not work well.

Plussat: Did not eat the breakfast but everything looked great. Coffee was good. Requested an upper floor quiet room and got exactly that, enjoyed our stay.

Miinukset: Nothing

Plussat: The room

Miinukset: Getting the flu as a million little hockey players run around as their parents get drunk every night

Plussat: The colorful Holiday Inn Express had very colorful siding that made us smile. The front desk staff were friendly and helpful. When we checked in we were unfamiliar with the area and they shared directions, dinner recommendations, and parking help.

Miinukset: The hotel parking lot was was full. The hotel was not as close to downtown Holland as we would have liked. The ottoman in our room didn’t match and was very worn.

Plussat: We enjoyed everything food was the best all the employee's were very helpful and nice. Excellent place to visit with family and friends for a nice weekend..

Miinukset: The opening outside at the hot tub my Grandson tryed to climb threw the opening. Other than that no complaints..

Plussat: Jacuzzi pool area very nice. Room really clean. Staff very helpful and friendly.

Miinukset: Breakfast foods not the best.

Plussat: Very clean, comfortable and excellent location to walk to the main shopping and dining area of downtown Holland.

Miinukset: A little expensive.

Plussat: Location is fantastic for this LEED certified hotel. Ver modern design and room furnishings. Food looked good coming out of the top floor CityVu.

Miinukset: Lots of out of order signs, parking lot chaos during happy hour, hallway not swept during stay, uncomfortable unsupportive bed for a large frame person. Expensive for this level of service.

Plussat: Well run, great sense of style and centrally located!

Miinukset: The gentlemen checking us in was difficult to understand. He spoke softly AND the computer screen was in front of his face so I couldn't see his face or read his lips......fortunately, the friend who was with me, also noticed the problem so she stood to the side and could 'sort of' understand what he was saying.......... Had a wonderful stay....... will visit again--GREAT location...LOVE the town of Holland!!!!!!

Plussat: Location

Miinukset: Over the years the cleanliness has declined - smear marks from wiping surfaces and filthy windows.

Plussat: Honestly probably all that I really liked was the location.

Miinukset: I didn’t like the way the electricity and lights worked in the room. For example we could never figure out how to turn on just one light, like the light in the toilet room, it was tied into a light outside the toilet room so when someone used the toilet at night either they did it in the dark or we turned on the light and woke up the partner. The shower is poorly designed, being a walk-in Shower and the controls behind the shower head you had to stand under the water coming out while you adjust the temperature of the water. The sink too was poorly designed, the water spout is to short too close to the bowl every time you put your hand under the water spout water splashes out onto the vanity top out of the sink. But probably one of the biggest dislikes was that we had to walk thru the bar to get to our room. Who wants to drag suitcases and bags thru a bar?? When we checked out at the front desk we had to wait for the desk clerk to make a cappuccino and sell muffins. As this was our first visit we were not left with a good impression.

Plussat: I like the uniqueness and close proximity to shops.

Miinukset: I wish the bar space was bigger. An outdoor area would be nice.

Plussat: Clean and modern

Miinukset: There was loud music being played until midnight. The front desk was called twice and assured us the music would stop at 10 pm. It did not.

Plussat: Convenient parking lot, everything in town walking distance, great restaurants nearby, great happy hour climate in city lounge and city vu. Hotel, restaurant, and bar all reasonably priced.

Plussat: Staff was very friendly and helpful. Room was great size and clean. Breakfast had wide variety. They kept filled or would get what you needed. Would have liked to see bacon. Loved outdoor area. Wish had known prior that u have to be 21 for 24 hr pool

Plussat: Staff and the breakfast was outstanding. I also liked all of the pet areas and the cleaning supplies near them.

Miinukset: Maybe the price. Very expensive for a one night stay.

Plussat: The pillows were very comfortable, my husband would a couple of them

Miinukset: Need some hard boiled eggs not enough protein items

Plussat: Carlos was AMAZING! He was very energetic, friendly, and extrememly helpful! Breakfast was much more plentiful on Sunday morning than it was on Saturday morning!

Miinukset: The eggs were supper salty and our neighbors kept playing loud music

Plussat: Cleanliness

Miinukset: Availability to cancel

Plussat: Pool plus the addition of the beach balls

Miinukset: Did not appreciate the Halloween Decor. It gave environment a dark feel

Plussat: Everything was great, but we really loved the pool, nice and warm!!

Miinukset: Nothing!

Plussat: I just like the location and the staff is always friendly. The breakfast is always a nice thing as well...

Plussat: Breakfast was very nice and location was great. Easy access to lots of things to do.

Miinukset: There was not anything I didn't like. Staff was very friendly.

Miinukset: The bed was next to the air conditioner and the air blew right on the bed. The air flow could not be adjusted. The location was great.

Plussat: They had the lobby decorated for Christmas. Staff were helpful and nice. Pool was warm!

Miinukset: The room needed vacuumed. There were wrappers under the chair and ottoman. And one packet of tea was already opened. Other than that, it was clean and beds were comfortable.

Miinukset: It was really a motel. Had a door to the outside as well as a door to the inside. Was very old furniture, mattress and whirlpool tub had mold in the jets. Overall condition of the room was very disappointing.

Plussat: The breakfast was very good and the motel was very clean. The staff was all very friendly and accommodating.

Miinukset: No one told me there would be a $40.00 preauthorization fee, For that reason, I will not use booking.com again and I will not stay at the Fairfield Inn again. That was not agreed upon or even mentioned. My account should be credited the $40.00 fee. In my opinion that fee is a scam.

Plussat: Breakfast was good; good variety of food at appropriate temperatures. Staff was very friendly. Good price.

Miinukset: Booked room for my daughter to go swimming and jacuzzi, heater was broken pool was freezing as was jacuzzi . I requested prior to stay jacuzzi tub in room which I was told I’d been upgraded but when I voiced my disappointment was only told sorry

Plussat: The location was fine, and the breakfast was good.

Miinukset: Everything exceeded our expectations.

Plussat: Mattress was very comfortable. The lady who handled the free breakfast was very pleasant and friendly. Good selection,

Miinukset: Smelled the chlorine in the pool as soon as you enter lobby.

Plussat: breakfast!

Miinukset: Mattresses were way TO WORN OUT!!!!! No chair to relax in without laying in a bad bed!

Miinukset: At this time of year the bed needed an extra blanket

Plussat: The breakfast was great and the eggs were extra fluffy. The room was very clean.

Miinukset: The spa was not in commission while we were there for 3 nights. Very disappointed in the front desk clerk. When spoken to her attention was elsewhere not face to face. For example when I was getting ready to leave she barely acknowledged me. Did not ask how my stay was. I also had to address to her that I wanted to join the awards program, and would not have known about it had I not received a txt. There were pamphlets in the room however, never verbally informed upon check-in or check-out.

Plussat: Low cost during Labor Day weekend

Plussat: Clean and comfortable bed

Plussat: Breakfast was good. Everything was clean and fresh. The room was clean.

Miinukset: The heater didn't work. The room was chilly and it never got quite warm enough. I called front desk for help and she suggested I turn it off then turn it back on again. That didn't work and I was stuck with the room.

Plussat: Very friendly staff

Miinukset: Parking was difficult on Thursday

Plussat: Cleaning staff was extremely friendly and helpful. Front desk was ok, nothing that I could say was really awesome customer service. Checking in and out was a breeze. Breakfast selection was fantastic. Food was warm and fruit and yogurts were cold.

Miinukset: The cleanliness of the place needs some help. We wanted to sit outside and eat our breakfast, however, between the cigarette ashes and beer caps it was disgusting. The hot tub was nice but the tile area and parts where we walked was was not good...a little more attention to detail would make me rank the REsidence Inn like others I have stayed in across the country.

Plussat: The breakfast buffet was good.The room was also nice for the price. And the hotel was not too far from Saugatuck.

Plussat: I am visiting my ill father and this place works well for a home away from home. There is a nice kitchen and a good sofa and even a desk for working. It is like a sweet studio apartment for a short time. It works for me.

Miinukset: I had to ask staff to find enough pans to cook with. They quickly found me more.

Plussat: Sharon was great for check in and went above and beyond to answer questions and accommodate our request.

Miinukset: Hallway on the first level had a bit of an odd smell (maybe it was the carpet). The room, however was super clean and had no issues.

Plussat: We loved the layout of the room! It was spacious and welcoming. We only stayed one night but could have easily stayed a week there comfortably. The breakfast buffet was terrific as well.

Plussat: nothing really

Miinukset: breakfast

Plussat: It is very clean

Plussat: Just about everything you wife said it was great

Miinukset: Bathroom look like they had parties in there

Plussat: Had a ton of amenities for long term stays, very friendly staff, breakfast was above average

Miinukset: the pool was closed for half our stay and a pool was one of the things we were looking forward to, the bed was not as comfortable as I like, and the location was not as close to downtown as I would have liked

Plussat: THIS WAS ONE OF THE BEST PLACES WE HAVE EVER STAYED WILL BE BACK FOR SURE!

Plussat: Staff was friendly and very accommodating. Breakfast was good and coffee in the lobby was a great perk.

Miinukset: Room was a little further from downtown Holland than some other hotels.

Plussat: Cleaning, appliances, room size

Miinukset: Staff need to be more friendly

Plussat: The beds were extremely comfortable. Had breakfast on their first level, the corned beef hash was wonderful.

Miinukset: The bathroom was quite small, and it could do with an upgrade. The service at breakfast wasn't very good. Although personable, the wait staff wasn't anywhere around for at least 10 minutes. We were ready to walk out when someone noticed another couple who had entered at about the same time. Staff was not attentive, it took more than 15 minutes for us to receive our bill after we had clearly finished eating. But if you're getting the breakfast buffet, these problems can be overlooked.

Plussat: Location was definitely the best.

Miinukset: It is time to update things. It was however clean but it was dated. The pool and hot tub seemed murky in coloring. We used it with no ill effects though.

Plussat: On the clean side..maid did great job

Miinukset: Over all the place was very tired, past it's prime..Bathroom way too small,5x7..pillows were all tiny..never received my cookies at check in ?

Plussat: Location

Miinukset: Pool room heat was not working. Staff did nothing to repair or make things right. Hotel manager called several times no answer and has not returned my voicemails.

Plussat: Everything was what we expected. Always happy with anything by Hilton.

Plussat: Bed was very comfortable

Miinukset: Loud guests in the hall

Plussat: Clean hotel and friendly staff

Miinukset: Could hear the traffic on us31

Miinukset: not near shopping

Miinukset: Hotel room was not clean, I left with several bed bug bites . It needs a renovation along with a deep cleaning

Plussat: Check in smooth no worries

Plussat: Clean room and friendly staff

Miinukset: The hot tub was not working correctly. No heat

Plussat: Location was great.

Miinukset: Room was not good. broken closet, door lock was not good. Overall not a good vibe.

Plussat: It was very clean.

Miinukset: Beds are harder than I like to sleep on. I wished breakfast was keto friendly.

Plussat: One of the best basic hotels I have stayed at!

Miinukset: The bed was a little too hard for me.

Plussat: Plenty of channels to pick from on tv and the water gets really hot in the shower. For getting a lower priced hotel, there were no bed bugs, that’s always a plus!

Miinukset: They can’t improve anything because of how old the hotel is and where it’s located. I don’t even think remodeling would help. My husband did say when he walked in the hotel was a weird smell, a different smell on the elevator and a third smell in the room. I smell something when I walked in the hotel, but nothing after because I have bad allergies.

Plussat: They relocated us from what must have previously been a smoking room to a less smelly room. This was the best part,the relocation.

Miinukset: Just about everything.

Plussat: Clean rooms and friendly staff

Miinukset: No hot tub, pool, sauna, or steam room.

Plussat: Great for the price

Miinukset: Shower took 20 minutes to warm up enough to shower.

Plussat: Clean comfortable room

Miinukset: Breakfast and noise from the highway

Plussat: Front desk staff was wonderful and very accommodating!

Miinukset: Room had broken dresser drawer, we fixed lol. The Jacuzzi tub had broken handle and It had greenmold in it. The drain plug was broken to the jacuzzi. The blanket that was in the closet had white stains on it, also the couch had black stains on it.

Plussat: Central location for our visit.

Plussat: The comfort and size of the bed

Miinukset: I didn't like the attitude of the employees. I also was very unhappy with the fact that I signed papers saying that I had the room from Wednesday to Thursday but because I had to check in super early they made me check out in Wednesday.

Plussat: Loved the convenience of the mini fridge

Miinukset: Wish there were more breakfast options for a weekend. Also the nonstick spray makes the waffles taste odd

Plussat: very good

Miinukset: Very good

Plussat: Breakfast was nice variety and tasty. Beds comfortable.

Miinukset: Outdoor signage poor condition. Barely lit up and hard to see from road.

Plussat: Close to stuff .

Miinukset: Smelled musty had drain flys walls were very dirty. Had a lot of staff but no one seemed to be doing anything.

Miinukset: I can't have dairy and there was nothing that I could eat at breakfast

Plussat: Staff was great.

Miinukset: It could use some updates, way too expensive for what one gets.

Plussat: Room was relatively clean. Bed was comfortable. The facilities themselves are not my issue at all. The hotel is managed by two extremely aggressive verbally abusive con artist who steal from poor people and take advantage of unsuspecting guests.

Miinukset: I have never in my life had a more humiliating and traumatic guest experience in all of my years staying in hotels or any business for that matter. General and assistant managers Ashley and Christina not only went out of their way to be rude vulgar they swore at me they shamed me they kept my security deposit and still haven't given me any reason why. I have attempted to remedy this nightmare by going through Choice Hotels corporate level and have not gotten any results. do not stay here! They are thieves ! I'm guessing they have some sort of a scam going on with keeping Cash security deposit for no reason, which they're choosing people that obviously don't have a traditional credit card or cant use their bank card because of the delay that sometimes occurs by a bank waiting a few days to return money. This experience has taught me to change the way I view all hotels and I have retained an attorney in this matter.

Plussat: It was affordable for the quality

Miinukset: The room we were given was right next to the outside door to the hall and it slammed so loud all through the night. Also, we reserved a king but none were left so had to do doubles

Plussat: Location

Miinukset: Staff is not very friendly

Plussat: Staff was friendly and the room was clean and spacious for the price.

Miinukset: Breakfast was lackluster compared to what I expected, however I did not eat until 9:30.

Plussat: the breakfast selection was good. the desk clerk was pleasant and accommodating/

Plussat: Comfortable bed. Large room.

Miinukset: Large cobweb above the mirror. Bathroom ceiling texture layer bubbling and ready to fall down. Breakfast eggs and sausage were cold. No forks and no one around to ask.

Plussat: Clean comfortable room; nice breakfast in morning; ideal location for our needs

Miinukset: Only problem was that the room we were assigned at check in was still occupied. But a replacement was quickly arranged.

Miinukset: The heavy curtains wouldn't close all the way, so you could see in if standing outside through the thin white curtains. And we were on first floor, didn't like that.

Plussat: We had a nice comfortable place to stay. And the breakfasts were especially nice as well as the courtesy coffee and cookies! Enjoyed and will do again. Thank you!

Plussat: Nice stay for being an economy priced hotel. Accommodating staff.

Plussat: Friendly staff and great location

Miinukset: My room was never cleaned over three days/nights.

Miinukset: The small pillows suck

Plussat: Comfy bed

Miinukset: Weird location and a bit rundown

Plussat: Very friendly staff and location.

Miinukset: Just bigger better pillows!

Plussat: Staff was great. The hotel has improved a lot since I last stayed there. Very nice. Best breakfast around!

Plussat: Close to the movie theater. Staff was really great!

Miinukset: Hot tube was outside and closed.

Plussat: Very clean, good beds, nice staff, excellent breakfast

Miinukset: Just seemed a little tired - small bathroom, no usb outlets

Plussat: Good location and clean

Plussat: The location and staff were friendly and helpful.

Miinukset: Slow internet and ridiculously thin walls, floor and ceiling.

Plussat: The room was very clean. And the bed was super comfy.

Plussat: Very clean and pool was warm enough to enjoy until late at night.

Miinukset: Side doors were open late.

Plussat: Love everyone that works there!!!

Plussat: Location was great

Miinukset: Carpet was wet,a/c had MOLD in it my kids had a hard time breathing, guy at the front would not give us a diffrent room and treaten to kick us out, bath tub has scum in it, WORST hotel i have ever stayed never agin will i stay.

Plussat: Staff

Miinukset: Needs updating, outside landscape was very poor. For price needs some extra touches.

Plussat: Most of the staff was good, friendly and helpful. The woman at the front desk was surly. Bed and pillows were soft. :-)

Miinukset: Mold in the bathroom. Fan did not work properly, chair had a nail sticking out of it. Safe was broke. No protein at breakfast, said it provided breakfast, did not say continental online. Couldn't eat anything, we are diabetics. Should have been warned.

Plussat: Everything, the Days Inn was we wonderful, rooms were updated, the bathrooms were very clean. Breakfast was going included homemade pancakes! Play area had a beautiful swimming pool,swingset and a slide a large picnic table. Loved it!!!

Miinukset: Love evey thing !!!!!!????

Plussat: I loved that my room had a couch, refrigerator, and microwave.

Miinukset: I didn't like some noises in the hallway and the location of my room.

Plussat: We needed a place to stay for only one night that would allow animals. In that sense, Days Inn completely satisfied. Staff was friendly.

Miinukset: They offered free breakfast however the food was very questionable. Peanut butter packets were hard as bricks - not spreadable. Cheese omelets were prepackaged and kept on top of the microwave... Who knows for how long. Hardly any room to actually sit down for breakfast. Bathrooms were extremely dirty. Dirt all along the mop board. Beds were broken down. All you could feel were the springs. Pets aren't allowed to be left in rooms - hadn't experienced this at any other hotel or inn before. Feel as though I overpaid for what I got.

Plussat: The resy

Miinukset: your motel is old and out of date.the breakfast was and after thought why bother.

Plussat: Very clean we also got a free upgrade to a king size room.

Miinukset: Bathroom fan/light made a very loud noise for the first few mins of turning it on.

Plussat: Price

Miinukset: Rooms are pretty small. We also found a short black hair on one of our bath towels.

Plussat: Clean rooms

Miinukset: No

Plussat: Clean spacious room

Miinukset: The breakfast could have been better

Plussat: Krista at the front desk was awesome at check in. Professional and personable,with great customer service skills. I'd come back again just to see her.

Miinukset: Nothing comes to mind.

Plussat: Basic items were available

Miinukset: Hot breakfast items such as scrambled eggs, sausages and toast.

Plussat: Inexpensive for the area Reliable Quiet a/c

Miinukset: It's starting to look a little run down (wear and tear in the hallways) Our room was kind of musty when we first walked in There were some hairs in the bathroom area

Plussat: The breakfast was outstanding. We've stayed at Super 8 on occasion and the breakfast they have okay.

Miinukset: The parking lot was icy. Maybe have someone put some salt on it.

Plussat: The price was alot cheaper than most of the other hotels.

Miinukset: The pictures were misleading. The room and overall hotel is in need of a lot of maintenance. There was mildew all over the shower and lots of wall scratches and drywall issues.

Plussat: Everything

Miinukset: Everything was Great

Plussat: The staff was friendly, tried to be helpful but did not accomplish our issue

Miinukset: We tried to change rooms twice, due to it not been vaccumed correctly,but ended up staying in that room. Breakfast was disappointing, no milk. Fridge but nothing in it. Under staffed, and staff seemed to be over worked

Plussat: Close to where we are going

Plussat: Toilet needs repair...runs constantly if not attended.

Miinukset: Day-time lady at front desk is very helpful and nice.

Miinukset: Unruly guests in the middle of the night making too much noise in the Halls.