Honolulu hotellit lähellä Waikiki-akvaario

Plussat: Stunning hotel and staff. We loved our stay here, and enjoyed the luxury of all the facilities. Lovely to have a full apartment, with kitchen and laundry facilities. Separate bedroom and felt very spacious for our family of 5. Great ocean view from the balcony. Exceptional housekeeping who went the extra mile to make this such a luxurious stay. The amenties were replensihed every day, and they provide you with beach bags and beach towels, plus fruit and water each time you go to the beach (a 2 min walk). Fantastic!

Miinukset: The only thing that we could fault was that the pool was not very large, but it did have great loungers and staff were on hand to provide towels etc.

Plussat: The staff communication was excellent, room was amazing along, everything was well thought out - this hotel exceeded my expectations. Love the trump hotel!

Plussat: I thought the bathrooms were excellent as was the kitchen. The attendance from housekeeping was also excellent. The concierge and the bellhops were charming and most helpful.

Miinukset: I found the airconditioning to the bedroom not as efficient as desired. The control was in the living area and even at the lowest setting the bedroom was a bit too warm. The in house restaurants and amenities were inadequately advertised. There were no coloured brochures in the room and only at the lift lobbies. As a result we did not attend any of them.

Plussat: Hotel was amazing from before we even arrived until we left. Staff were awesome. Thanks to all the staff that helped us but special thanks to Antoine (at the attaché desk) that gave us excellent recommendation around the island and was very patient to explain everything. Saoudi was so sweet to offer us a late check out when she knew that our flight was in the afternoon (it was the cherry on the cake for our stay) We appreciated the consideration that we were offered without even asking. Also Amber from reception and Brittany from Wai’olu restaurant were very sweet. Honestly, all staff were all amazing and very professional and smiley. We were celebrating our anniversary and they made our stay just perfect. Breakfast was delicious with lots of variety. Pool’s area is soo relaxing. Giving away beach bags with clean towels, cold water and fresh fruits is an outstanding touch. I can’t wait to go there again and I would definitely recommend this hotel.

Miinukset: Nothing

Plussat: Great location and excellent service. The staff are very attentive and friendly. They provide you a beach bag with chilled water and fresh fruit and towels every time to head to the beach.

Miinukset: The pool can be noisy due to a vent above it and it’s windy because it’s high up

Plussat: We loved the location, the view from the apartment, and the hospitality of the staff!

Plussat: Everything...the property was clean, secure and comfortable. The staff was courteous and professional.....the location was convenient walking distance to nearly every location within Waikiki.

Miinukset: Nothing....everything was quite simply wonderful. We will look for Trump properties to stay at for our future travel needs.

Plussat: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.

Miinukset: Furnishings a bit dated but service makes up for it.

Plussat: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.

Miinukset: I was very satisfied.

Plussat: Room and View was amazing

Miinukset: Front Desk Service was very poor, especially payment and accounting service. I wasted more that 4 hours over credit card issues and spent around USD 500 on phone calls to my credit card company but the actual problem was the hotels credit card machine / computer. All the hotel offered was a free breakfast. I think that the compensation offered did not reflect my inconvenience and the money I lost in time and phone calls. The accounting equipment at the hotel is out of date and they admit that ( Duty Manager and IT manager)

Plussat: The location was great - bus stop at 50m, shops rights around the corner, rental car shop at a 5min walk The pool - Very relaxing and beautiful pool area, nice pool area, pool stays open late! The personnel - Very polite, welcoming, warm, discrete Room - Spacious, great terrace and what a view, kitchen fully equipped! Nice little Honolulu Cookie Company welcoming gift !

Miinukset: Only suggestion point: The windows surrounding the pool could be cleaned more frequently. For the rest, I have zero improvement points, great hotel!!

Plussat: The rooms were exceedingly quiet. It felt like we were the only ones there.

Plussat: The beachfront location and breakfast.

Miinukset: Violet parking and parking fee per night! The room is very old and charged way too much for the value!!

Plussat: Very well located, right in the beach.

Miinukset: We had to leave a 100 dollars cash deposit, since we travelled with debit cards instead of credit cards, and we were told that the system could not take that deposit from a debit card. It is the first time that this happened to us, we were travelling the whole month in the US and never had this issue. We had to withdraw cash with a fee (since the dollar is not our currency). We got our deposit back when we left, not the fee. Many pigeons in one of the restaurant, and many guests feeding them. I did not see any clear sign of feeding birds not permitted as I have seen in so many other places. It was a bit disgusting.

Plussat: Services was excellent

Plussat: Our guest services representative who welcomed us, Alohalani, was the best. She was friendly and professional and has a personal touch. The room was lovely with a wonderful balcony and view of the ocean. Location is perfect, and the decor is very well done.

Miinukset: Can't think of a thing.

Plussat: The Location the pool the staff. Everything was great.

Plussat: Quiet and relaxing

Plussat: A peaceful stopover, and well located. Great restaurant.

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel was great. Staff was so helpful from the valet at arrival to the folks at the check in desk. Loved the nice cooling towel and sample of mango juice! Just what was needed after a long flight from the mainland.

Plussat: The location was perfect and as this was our 3rd visit to Oahu, of the other places we have stayed at, Outrigger out shone them all. We loved the nightly entertainment. But most of all the weather and Hawaii is my favourite place in the world.

Miinukset: can't think of anything.

Plussat: The location is directly on the beach, breakfast was amazing and so was the breakfast restaurant team, and cleanliness were second to none.

Miinukset: Check in process was unprofessional and dealing with clients was way non aloha spirited. We checked in on time and have provided my credit card. Upon going to our room and leaving for the beach my sister receives a call that our credit card did not go through. Visited the check in and re provided my credit card upon calling the bank. The receptionist failed to add a deposit of 50 USD required by the hotel during the authorization process where I have mentioned that the bank may block the transactions due to it having several deductions during the same period. I have mentioned that I will settle the payment during my stay. Two days later I receive an email through booking.com warning us to settle that payment. Then we have our room access blocked. Then I go to the reception to inquire and they have blocked access because of a minimal 100 USD amount. I have voiced my unsatisfaction to how unprofessional this dealing was and that this amount is minimal to the extent that it can be easily settled anytime. During check out day today; I also receive a call in the morning inquiring that we will settle the bill. In addition we get a knock from the hotel staff inquiring about when we will check out although we have mentioned we will check out at 12 pm. All in all; in all my travels I have not received this much paranoia in a stay as I faced during this stay. Other points: Beach sunbeds are not part of the hotel, so you would have to pay 20 USD at least for that. Gym size is small with no equipment variety.

Plussat: Location and pool were great. Breakfast was great

Miinukset: Beach Area was small but typical of wai Kiki

Plussat: The location

Miinukset: The pool so small

Plussat: Comfortable bed

Miinukset: Overcrowded. Never any loungers available at the pool or on the beach. Pathetic swimming pool. Too many guests for too little facilities. Had to queue for tables Mini bar not replenished when we had used things

Plussat: Comfy bed. Cute room. Business Center open late for plane confirmations.

Miinukset: Netflix internet TV was down for 2 days. It took 3 encounters to get a refund of those 2 days resort fees. 2 telephone calls, and finally had to protest at the desk. My wife got nowhere on the phone, so the 6' male had to ask in person. Not the service I expect at this price point.

Plussat: Everything other than the hotel valet service

Miinukset: Hotel valet returned my car with shattered glass everywhere and only offered to sweep up what they could. It was as if it didn't even happen to them

Plussat: Staff and service great. Location superb.

Miinukset: Air conditioning in room very noisy, cannot be moderated. Very expensive for what it delivers Will not stay again

Plussat: Proximity to downtown Waikkki

Miinukset: The receptionist promised a bubbly bottle would be delivered to our room for our 40th anniversary, but it never arrived, even after asking about it twice.

Plussat: Location of the hotel in Waikiki and next to the Royal Hawaiian Center.

Miinukset: Hotel entrance was hard to find coming in from HNL with Shared Ride. We ended up walking in from the back of the hotel by the beach and the pool rolling our suitcases.

Plussat: we had a wonderful ocean view and spent hours on the bslcony enjoying the virws and trade winds

Plussat: Proximity to beach

Miinukset: The price. Check in very slow. Not worth the price.

Plussat: Location and parking staff

Miinukset: The room smelled of mold and mildew. The wind constantly rattled the sliding door. The noise down the halls from other guests. The ice maker across our room and it’s traffic. Fees for a chair or umbrella on the beach. No pool chairs available. Ever. The bathroom was so small that two people could not fit at one time.

Plussat: Beautiful, iconic hotel with the friendliest staff you will ever meet. Loved that it’s right on the beach and the location is perfect! And, the beds are amazingly comfortable!

Plussat: It's in best locations, but the shower didn't have fan ,so when you take shower it is very hot an uncomfortable. Not worth the money I paid.

Miinukset: Staff are not friendly, the hotel is old , no fan in shower. Not body wash for first couple days. I don't recommend it.

Plussat: Rooms were nice and pool was awesome

Plussat: Location, beautiful view, great room space, amazing pool, high tech toilet

Miinukset: The spa and massage services left alot to be desired

Plussat: Clean room

Miinukset: Be careful when choosing a room. Ocean view isn’t actually ocean view but partial ocean. They say it is a room with ocean view when you can see the ocean in the balcony.

Plussat: Nice Lobby and Bar; WLAN ok

Miinukset: No room service, nothing to drink in the room not even water ! Pool area much to small for a huge hotel like this, no sunbeds available, elevator waiting time sometimes very very long, it is a 3 star hotel with valet parking, concierge not interested in providing information only in selling tours. Very unfriendly. A lot of Standard SMS asking if everything is ok without any action.Probably one of the worst options price/value in Waikiki.

Plussat: The view from our room was gorgeous. The staff, ambiance, and amenities were great!

Miinukset: The water pressure of the shower head and sink kept alternating from low to high.

Plussat: Beautiful outdoor pool area

Miinukset: No jug in room to make tea with tea bag

Plussat: Loved everything about it hotel was lovely, rooms where great, pool area was also lovely and the hotel was in the heart of waikiki could not complain.

Miinukset: Even though i loved my stay the only thing i would have liked a bit different was the breakfast it was very good but it was the same everyday.

Plussat: location and bedding

Miinukset: internet super slow severely overpriced ridiculous resort fee

Plussat: Location of hotel right in front of waikiki beach and excellent service.

Plussat: Everything. The staff helped make our honeymoon even more memorable.

Miinukset: Everything couldnt have been more perfect. The staff, the food, the location, the overall ambiance was superb!

Plussat: The best part of the hotel was the fish tank. We could spend an hour looking at the fish. Attend feeding time; you will not regret it. Otherwise, room was comfortable and location was great.

Miinukset: Would have like a robe.

Plussat: Good location near to waikiki

Miinukset: The front desk staff were unfriendly No bottles water in the room need to come down to refill the water at common area Telephone in the room is not working Light in the room can’t dim properly

Plussat: Great stay. Staff was very friendly and provided wonderful service. The location was perfect and an easy walk to everything. All of the facilities were great but the infinity pool was beautiful overlooking the ocean. We would definitely stay again.

Plussat: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.

Miinukset: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.

Plussat: The hotel facilities especially the pool was awesome. Great location close to everything you need and easy to get to.

Miinukset: Price of the buffet was quite expensive.

Plussat: The wifi and pool area

Miinukset: Renovation noise. Drilling of concrete most of the day Balcony was not private due to building design. Our balcony adjoined another without privacy screen Other patrons smoking on the balconies

Plussat: Our room was fabulous

Miinukset: Not many healthy food options on site for veg or vegan

Plussat: Everything about the hotel was great, we would happily stay there again!

Miinukset: The restaurant downstairs didn't have the greatest food, but was convenient for drinks by the pool.

Plussat: Good location and Infinity pool.

Miinukset: Dated rooms and noisey. Overpriced for what you pay. Poor concierge service always promoting tours not helping with advice.

Plussat: The scenery was EXCELLENT!

Miinukset: More outdoor seating by the ocean!

Plussat: Location and pool

Miinukset: loud construction noise

Plussat: Great location

Miinukset: Little pricey

Plussat: Room was Very confortable, the pool réserved for adult only

Miinukset: A lot of noise from air conditioning

Plussat: The pool!