Hotellit lähellä Honolulun kansainvälinen lentoasema lentoasema

Plussat: Very comfortable bed, lovely pool area, nicely appointed rooms & helpful staff

Miinukset: Would have loved a balcony

Plussat: Incredible technology in the room! The staff was friendly, attentive and helpful. The decor is nice and the amenity kit is great.

Miinukset: The room wasn’t dirty, but it wasn’t spotless either. We had to request items that were supposed to be part of our welcome package. Our room was not serviced until late afternoon.

Plussat: Great hotel, really comfortable

Miinukset: The pool was very noisy and the infinity pool was dirty

Plussat: Service Amenities Staff were all friendly and pleasant Beautiful views Infinity pool

Miinukset: Package deal - not needed $34 for 2 toothbrushes and a razor

Plussat: It was newer than most other hotels in Waikiki. Pool was amazing and the rooms were really nice, new and clean.

Miinukset: Annoying the rooms didn't have balconies and very annoying there was little shade around the pool - some sturdy umbrellas would have been nice. Bit of a wind tunnel through the pool and one of the older guys who worked the pool bar wasn't very nice, probably the worst service we had in Hawaii - he just didn't care!

Plussat: Location, parking, staff. Pool definitely.

Miinukset: A little bright to sleep.

Plussat: Staff was really knowledgeable and welcomed my family with open arms... Love it!!

Miinukset: There was nothing I didn’t like

Plussat: I lived on Centre of Waikiki beach last time, it was too busy and too many tourists. So, I choose Prince Waikiki this time because it is little far away from busiest area but still super convenient. I love the location so much. Hotel provide free shuttle to Waikiki beach, and it is walkable distance to Ala Moana Mall. Also, I do enjoy the sunset and waves on Magic island. The hotel is clean and modern, our room is facing to ocean and magic island, which makes my mom super satisfied. In a word, I highly recommend Prince Waikiki, I will be back next time.

Plussat: The location was central to all attractions for the 4th of July celebration and the staff from hotel receptionist, housekeeping, and restaurant host and wait help were all friendly and accommodating.

Miinukset: For the most part, our room was perfect except for a critter that was found in the bathroom corner and the window shade became jammed somehow.

Plussat: Everything

Plussat: Location and the shuttle that took you downtown. Close to the beach. In walking distance to the mall, McDonald’s, and ABC store. Reception and housekeeping were very courteous and helpful.

Miinukset: Bed had hair from previous guest. Shower was dirty(mold). The restaurants in the hotel are way overpriced! The valet used my rental car without my permission, then questioned me about playing music very loudly at 2:00 am in the car. I was in my room sleeping. They then lied and said it didn’t happen.

Plussat: Very helpful staff who went above and beyond to help us with our needs and questions. The shuttle bus provided was excellent and an invaluable service to our stay. Much nicer to travel by shuttle than walking around the area. We had an outstanding time. Mahalo!

Plussat: Didn't have breakfast.

Miinukset: Price was extortionately expensive for studio room with fold out bed for our two adult girls. Reception staff member spoke at inaudible volume. On site restaurant (Cinnamons) refused to let us have dinner even though we arrived well within the time window indicated by them earlier in the day.

Plussat: The rooms were nice and beautiful outlook - our room overlooked the Hilton lagoon, marina and beach. Perfect location for viewing the Friday night fireworks.

Miinukset: The pool was packed with kids! The other pool didn't have a lot of sun. The coffee shop with Acai Bowls was good (not amazing!) and Cinnamons looked average. But lots of other good options in the area.

Plussat: Price and size of the Room plus ocean view was as described. Considering the age of the building it is still maintained. Lagoon and beach is around 5 minute walk.

Miinukset: Restaurant down stairs was ordinary. Relatively simple outdoor space and facility (like swimming pool). Can still improve a lot

Plussat: Great hotel in a great location for shopping at Ala Moana Center and the beach. Just a great hotel. Staff very friendly and helpful. We really enjoyed our stay, especially the view! Sunset from our balcony was awesome.

Plussat: Location, staff

Miinukset: Nothing

Plussat: All staff helpful & friendly.

Miinukset: More pillows...housekeeping did not have any extras for the first night!

Plussat: The view on the shipyard from 24th floor was magic.

Miinukset: Furniture was kind of old.

Plussat: Big room space

Miinukset: Sleeping beds arrangements . For 2 people put 2 twin beds. Tv is not user friendly.

Plussat: Location was great. Easy access to everything.

Miinukset: The elevators were a little old. Made lots of noise.

Plussat: Where have stayed there twice before had great rooms, was disapointed initially as was given level 2 on pool verandah I had to pay for upgrade as it wasnt private balcony as unit beside could look straight at you. Upgraded room was great.

Miinukset: Our initial room on level 2

Plussat: The amenities and activities the shopping close by.

Miinukset: The housekeeping was not very clean unclean linen and towels tha where not washed completely. Stains still showing. To many people to crowded.

Plussat: The view was amazing. The room was very neat, clean and stocked with everything you’d need for a kitchen. The staff of is top notch and friendly.

Miinukset: The carpet in the hallways needs replacing, it looked worn and drabby.

Plussat: Honestly there isnt anything that sticks out that I enjoyed.

Miinukset: My room got changed without me knowing, booked a king room and got double beds and I had no idea until I showed up to check in. I felt very uncomfortable there and with the wildly expensive rooms I'm extremely dissapointed in the service and the lack of things that should have been included in the stay there. I mean come on even a free drink or SOMETHING would have been nice. Spent almost 1000 bucks for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and we had to leave because we hated being at that hotel. We were so excited to read online that theres a spa and jacuzzi. Couldn't use anything unless it was paid for and it was sooo overpriced too-go figure. We got a couple reflexology massages and 300 bucks later. The reflexology message is half a foot message, no pressure, and didnt go above the ankle. I asked the guy up front and he said it was a leg massage, we went on a crazy hike the day before so we were hoping to get some relief from that and there is no way that "massage" was worth 150 bucks! The jacuzzi and sauna is off limits unless you spend money and get something done at the spa, and it closes at 10, not even open for the guests to use at their leisure with a key card or something. And not to mention that when we were walking back into the hotel to go to our room, we got chased down by a security guard telling us we need to show him our room key. I'm guessing it's because we looked like we didnt belong, we are in our 20s and he probably assumed we couldn't afford to stay there so he felt we needed to be stopped. We walked to the elevator where he stood at the end of the hallway and watched us go in, probably to see what floor we were going to. I am so disappointed and now out so much money. I've only written one other bad review and that was a few years ago, I'm not one to usually do this but the experience was just awful I had to say something.

Plussat: Did not breakfast there.

Miinukset: Did not have expectations unmet.

Plussat: The apartments are very spacious and the view (we had an ocean view room) is very nice. The beach is great for kids and adults. There are 3 pools, all of them are very nice and an extra one for adults only. On Friday night there are fireworks. And a nice little convenient store inside the tower were we staid was really convenient.

Miinukset: The check in was not really welcoming and informative.

Plussat: The room itself, very nice the set up.

Miinukset: None

Plussat: Beds were very comfortable, sofa was also quiet comfortable. Kitchen setting including room layout superb.

Miinukset: Staff is really sloppy and poor when in comes to customer service, is like doing a job that they can’t be bother to do. The reception (welcome) if I could rate it was -10, very bad without any care. No one cared to tell you what is available for the residence... poor service from start to end... although the guy for the checkout was really polite. Overall cleanliness is poor particularly when I have stayed at the Grand Islander where absolutely everything was spotless and the staff wonderful and so pleasant.

Miinukset: The room didn't seem to cool off as much as the thermostat said it was. I keep my home at 70 degrees and I'm usually cold but in my suite I kept the thermostat on 68 and it seemed to still be somewhat hot. The thermometer said 68 but I have a feeling it's false and it was more like 74.

Plussat: All staff were super friendly. Beach was right out side of the hotel which was convenient for our young family.

Miinukset: N/A

Plussat: At first was disappointed at not having an ocean view but ended up loving the "city" view - especially at night.

Miinukset: Too many children at every pool. They need an adult only pool or section of a pool. (And we were there during school - will be even worse when school is out).

Miinukset: It wasn't worth the price. Too many people for the facilities, not enough staff. And crap service. Would not recommend i booked for the pool but it soo over crowded can barely move. Not worth it.

Plussat: We loved everything, the view from our 2bed apartment was amazing. The kids loved Camp Penguin and the pools especially paradise pool.

Miinukset: Very crowded pool areas, many guests hold pool lounges for hours without using them.

Plussat: Great lagoon and pools. Pretty central but a walk is needed to get more central. Lively at night which was nice. Great staff...very helpful and friendly.

Miinukset: Food at cafe near Tropics was subpar. Wish there were more servers around pools and the ability for some service at the Lagoon. All else was wonderful!

Plussat: location and service are good

Miinukset: hotel is too separated, very confusing. we got dropped off at the wrong location because how big it is. Also, way too many people in the pool, very crowded

Plussat: Great facilities, not too close to the main strip in Waikiki, so quiet at night, easy access to the beach. Very clean resort and excellent friendly staff.

Miinukset: Quite expensive, but otherwise great.

Plussat: It was a little bit of heaven ❤

Miinukset: Surprise of deposit at check in when I had already paid premium for the room.

Plussat: The views, location, the amenities.

Miinukset: The Orientals They are rude, inconsiderate and made you feel as though we were in touching on their territory. The amount of lawn chairs at the Paradise pool. If you didn’t get their early in the morning to grab a spot, then you felt like a vulture waiting for people to leave to grab a lawn chair.

Plussat: The free upgrade was a bonus! The staff was helpful and the room delightful. We got two free bottles of water each day which was great and we all had the best night sleep! Don't forget those water views! Very Happy Family.

Miinukset: Maybe a clothes hoist to hang up some washing or towels to dry.

Plussat: Our room had a lot of space

Miinukset: The guy who checked us in was a complete jerk. Didn’t say hello and barely looked up from his computer. It was shocking. The pools and jacuzzi were so crowded we never even went in them and their towel policy is ridiculous. The towels are a joke to begin with- tiny. Overall very disappointing. I’ll be doing a VRBO from now on.

Plussat: this place is a dream. There is everything you need and the rooms are beautiful. The beds are comfortable and even a warm toilet seat .........i could not fault this place and would go back to stay if i ever returned to Honolulu

Plussat: Beautiful and very clean.

Miinukset: Charges on parking. Should be included in the price of the room. Small pool and not enough chaise lounge chairs to sit. Because pool area to small for the resort. We had to use the lagoon the week we were there.

Plussat: I enjoyed the atmosphere of the hotel! With the splendid room and quiet location, the hotel was as enjoyable as the destination!

Plussat: We enjoyed the spacious apartment & beautiful view of the beach/lagoon after complaining about the first room we were allocated.

Miinukset: We booked & paid for an ocean view apartment however the room that was allocated for the first 4 nights of our 11 night stay was over looking the Ilikai apartments & Marina, with only a glimpse of the ocean. The "ocean view" was not really an "ocean view" even though we were told over & over again that the room was classified an ocean view, this was EXTREMELY DISSAPOINTING. I tried to talk to the staff & managers about my dissatisfaction & was basically told they cant do a single thing. The Lagoon Tower at the Hilton Hawaiian Village is part of time share meaning the staff including managers don't really care if you are happy or not. I wish that BOOKINGS.COM would have explained this to me at the time of booking, I wouldn't have expected to be treated like a Hilton guest. EXTREMELY disappointing when you are travelling from Australia with your entire family expecting to stay at a Hilton Hotel & paying Hilton prices, only to be told too bad, you're in time share & we really don't care. My extended family also booked this accommodation so we can all be close together & they too had a poor experience with the staff at the lagoon tower. They had a one bedroom apartment for 3 people but were expected to make the sofa bed for the 3rd person daily. On arrival there were no sheets/blankets for the sofa bed, when they called the staff to query they replied in a rude manner asking if you want us to come up & make the bed. If you are looking to stay at an OVERPRICED apartment WITHOUT friendly SERVICE then book the Hilton Grand Vacations Club @ The Hilton Hawaiian Village. The reason we keep going back to Hawaii is because of the beautiful, friendly people & service from the staff at the hotels, however our last trip has left a bad taste in our mouth. We have never been treated so poorly by staff in Hawaii over the last decade we have been going there.

Plussat: The location is awesome, close to the beach, close to shops, entertainment etc.

Plussat: Very clean, tidy and our room had excellent views over the sea and marina.

Miinukset: I have nothing negative to say

Plussat: Location, friendly staff, pool (though some tiles missing) and pool deck

Miinukset: Beds were uncomfortable

Plussat: Restaurant on site was not appealing and we did not use it. Pool good size. Hotel out of hustle and bustle of Waikiki and close to Loa Moana shopping centre and bus terminal.

Miinukset: Restaurant should have been better

Plussat: The parking lot is 28 bucks per night, which is extremely worth to take! There may be some open slot off road nearby the hotel, but it is limited and the road is very narrow. It is very likely that your rental car will be screwed up by the traffic running along the road you would probably like to park. btw, i am not a staff of the hotel!!! this is a sincere comments

Miinukset: pool is not open 24 hours. it was common for elsewhere but definitely not Honolulu!! no breakfast; no valet parking; bed is too-much soft; "beach view" is like a joke; staff on front desk are okay but not make guests felt they were so welcomed;

Miinukset: Best value with everything you need. Very clean rooms and friendly staff. Close to buses, restaurants and shopping. Would stay there again.

Plussat: Clean, spacious room with a nice view

Miinukset: The receptionist was not very motivated in helping us finding a place to eat after our 6h flight

Plussat: Decent price. Friendly staff.

Miinukset: Old hotel that needs serious renovation. The smell in the room is very bad, certainly due to the old carpet. Location is over 20 minutes walking distance from Waikiki beach and the main attractions. Only 2 elevators, we wasted a lot of time waiting for it.

Plussat: No breakfast supplied, so we ate in one of the places round the corner from the hotel, which was pretty good.

Miinukset: It would have been nice if they had a bar and food on site

Plussat: Nothing

Miinukset: The a/c wouldn’t stay on in the room when you weren’t in the room. Took forever to cool down every time you came back. Only one elevator was working.

Plussat: Penthouse huone oli viihtyisä ja iso.

Miinukset: Allas oli suljettu lähes koko viikon.

Plussat: Value for money and convenient location

Plussat: Close to bus stop and Al Moana centre.

Miinukset: Dated interiors. I think it’s time for Ramada to upgrade this property.

Plussat: The staff were delightful! Good recommendations for local eateries, friendly advice on how to get around on buses and the concierge was so helpful with planning hikes I wanted to do. My room was quiet and clean and the bed was really comfortable. Short walk to Honolulu and the shops surrounding the beach, or you can catch a bus if you need to. The pool area looked good but I didn't have time to use it unfortunately.

Plussat: It’s nice, convenient, and great price.

Miinukset: We stay here once every couple of months for random staycations. But, I’ve never heard of Ilikai lite. Don’t know the difference between the Ilikai vs Ilikai lite. Regardless I have very complaints. But here they are... Room 1029 has the WORST water pressure in the shower we’ve ever experienced. Fortunately we aren’t picky people, but my wife had to wash her hair in the kitchen sink. Neither of us felt clean after using it, our last night I showered down at the pool. Next: the kitchen had next to nothing in the cabinets. Every time we stay here each kitchen is stocked with pots and pans and dishes. I’ll just say this kitchen is quite spartan. However, despite these two very minor issues; I’d stay in this unit again.

Plussat: Great location, clean room with lots of space to relax and work. Full kitchen. They could use a better bar for socializing and meeting with colleagues. Everyone was very nice. The hula show was great.

Miinukset: Bar option for socializing and meeting with colleagues.

Plussat: I found the Ilikai to be in a good position, and good facilities

Miinukset: Nothing

Miinukset: TV didn't work, 2 days from when I checked in to unplug bathroom sink, 3 days to fix door lock.

Plussat: Front desk staff (Mark) secured us a room despite us being early for check in, was extremely helpful and friendly. Room itself and view were great

Plussat: Cinnamon's restaurant was very convenient and had good food. The mixed drinks were very weak!!!

Miinukset: I expected the bathroom to be in better condition; old and not updated; lav cabinet cheap and dinged up.

Plussat: Very friendly staff and good service and facilities plus a free shuttle service.

Plussat: The staff is great - very friendly and genuinely helpful. Everything is extra clean and Cinnamon's (the coffee shop) is far above average. Love the Valet staff too!

Miinukset: The hotel is older so some amenities are not modern, but I knew that before I selected it.

Plussat: Friendly staff ... great view.... good bed and pillows. The a/c was quiet. Really nice room.

Miinukset: The tile floor was dirty but just wore my flip flops, so no problem.

Miinukset: the lobby and swimming pool.

Plussat: Bed was comfy and $10 Starbuck giftcard.

Miinukset: Room felt really small.

Plussat: Friendly helpful staff. Fantastic Location for Ala Moana mall, hotel has a bridge from level 2 directly to the mall. Super clean room, great air conditioning and comfortable bed and furnishings, king bed was huge. Hotel gave me a Starbucks gift card at check in which was nice. Shops in hotel lobby for all essentials were very reasonably priced.

Miinukset: Water pressure was a little low for me but I had this issue at other hotels too so I think it is just the Island.

Plussat: Convenience to shopping mall and convention center.

Plussat: gteat location...nice facilities

Miinukset: old room...needs updating

Plussat: location to mall and park

Miinukset: $25/day parking fee

Plussat: The location was perfect.

Plussat: Location

Miinukset: Bigger room

Plussat: Close to shopping and restaurants

Plussat: Everything

Miinukset: There was nothing to not like

Plussat: Prime location, very convenient. Bed was comfortable. WiFi worked just fine.

Miinukset: Room was a little small, but still acceptable.

Plussat: Hyvä aamiainen ja sijainti

Miinukset: Sänky hiukan liian pehmeä ja kapea

Plussat: Rooms were excellent. As for food/beverage Ala Moana Shopping center is right there.

Plussat: Accommodations and very helpful staff

Miinukset: Was there on the weekend and everything was closed as it is in the financial district.

Plussat: Nice bed, convenient location, nice room. Room was ready when we arrived a little early. Pleasant staff.

Miinukset: All good.

Plussat: The magical views of the harbour and airport at night.

Miinukset: The area was not the best at night for walking around.

Plussat: The room had been partially renovated and had new carpet and the bathroom was better than the room we stayed in previously

Miinukset: The area is not very nice with a lot of homeless and mentally disturbed people around. The beds were doubles so we had to sleep in one each as we are used to a king.

Plussat: Spacious suite. Staff very helpful and accommodating about luggage storage before check-in and after check-out.

Miinukset: Bathroom could use a remodel. Bed pillows were hard/stiff - no choices in the room. Coffee for in-room coffeemaker tasted horrible. Some great food options in Chinatown nearby, but MANY homeless people camped out on the streets in the evenings.

Plussat: Staff

Miinukset: All good

Plussat: Nice views

Miinukset: A bit outdated rooms

Plussat: Size, location, amenities

Miinukset: Nil

Plussat: it was adequate for an overnight stay before flying on to Seattle

Miinukset: in urgent need of renovation

Plussat: The room was very large and comfortable. Quiet with a great view.

Miinukset: A little old. But that is ok :)

Plussat: We wanted to stay in the city to visit the Botanical and Foster Gardens, however didn't realise they both close at 4pm, so missed out. Very spacious apartment.

Miinukset: The room was damp and musty and dated decor, although this is not visible in the advertising photos.

Miinukset: Website photos are much better than the reality.

Plussat: It's proximity to all that Waikiki has to offer.

Miinukset: Large coffee stain, small amount of blood on sheet, dusty and outdated room (relative to the fact that it's supposed to be a five star resort).

Plussat: Proximity to Waikiki beach, shopping, Ala Moana. Facilities are great, the swimming pools look amazing. The staff are top notch, very knowledgeable about the area! Party people will love the lobby club.

Miinukset: It took too long to get our bags up to the room, that I decided to just go down and get them myself.

Plussat: Simple understated

Miinukset: Not enough staff to assist at check out near noon

Plussat: Great staff, very polite and accommodating. Great location. Rooms are modern and comfortable. Will definitely stay here again.

Plussat: Lovely location , bit quiet walking distance to waikiki and shopping. Nice pool and bar very clean rooms nice views

Miinukset: The hardest most uncomfortable beds we have ever slept on. When enquired about mattress toppers told all in use so I wasn’t the only ones who thought the beds uncomfortable and this almost ruined our stay. The front desk staff I found cold and unhelpful for each request which were not many.

Plussat: Valet staff were nice. Not so much everyone else...

Miinukset: It's sad what has happened to the Modern. It's now a run by a timeshare group and zero maintenance has been done in several years.

Plussat: Hip, and small boutique experience, with a great bar and staff (Thank you David at Pool Bar!)

Miinukset: Some overly pushy timeshare staff at the check-in area.

Plussat: Location Restaurant and pool staff

Miinukset: Concierge and service staff Refrigerator did not work at all but they did not tell it in advance. I put some milk and vegetables, and left over foods etc. at the first night and next morning we had to wasted all of them. I called the concierge who said it happens sometimes and she also said I can call anytime I want to change or repair it. I called shortly later on the same day but the other guy said it cannot be replaced nor repaired but they can give us ice. As I explained I need to keep milk at least cold for my little baby, I expected a lot of ice but they just brought some to put into a glass, and didn't work at all. I called and asked more but they didn't even show up. Nobody apologized at all. They do not share such information at all. We used more than USD1,000 for 3 nights only to get upset. This time the hotel we usually use were foll for these 3 nights and there was not way but staying this worst hotel. But from next time, I will not try to save money and will stay the other "normal" hotels.

Miinukset: I have stayed at the Modern hotel a couple of years ago and that's why I selected to stay again. I was very disappointed, the staff where not friendly at all! The staff where actually protesting while we where staying and it woke us up early in the morning. We had to pay a $165 USD fee on arrival to use amenities this was not clear when we booked on booking.com. Our daily room service was not a great service, the towels smelt so bad as if they had been burnt. We consistently felt like we where trying to be sold to activities around the island and to sign up to a two hour tour of the new rooms, and as we where not interested in doing this on our holiday the staff did not seem interested in us. This was not a four star hotel I will honestly never stay again.

Plussat: Good location to buses and beach.

Miinukset: Very disappointed. For such an expensive hotel this was the worst hotel experience we have ever had. Our flying and other travel time from Australia to Honolulu took 24 hours and I emailed the hotel in advance to request an early check in, and received an email back saying they would do their best to accommodate this. On arrival, which was a Saturday morning, the staff member who I spoke to was rude, and told us we had to wait until 3pm like everyone else. Once the room was ready, we went back to reception where we were not welcomed like other guests - we saw some receiving a lemonade and face towel refresher, plus receiving a shell lai. Not worth the money we paid. The staff who walked around the pool were not happy, and not very interested in speaking to anyone. We had a massage that was very expensive and not very good.

Plussat: Fantastic facilities throughout. Away from the hustle and bustle of Waikiki Beach Modern is a great place to relax. Parks and beach just steps away in either direction as was shopping. Good experience all round.

Plussat: Comfortable bed, great location- close to shops, beach, marina and restaurants

Plussat: Nothing

Miinukset: TV remote didn’t work we paid for a King it was more like a Queen the air conditioner made so much noise bathroom was tiny you had to move to the side to be able to close the door to sit on the toilet

Miinukset: The hallways were super hot I guess there was a leak and they had humidifiers everywhere down the hall making it hard to walk to your room t

Plussat: Decent accommodation for the price. It’s what you’d expect for an airport hotel. Staff were lovely and obliging

Miinukset: Only issue was we had to wait a bit for the rollaway bed we ordered. This would have been ok but our 7yo was very tired and precious.

Plussat: Very close to airport. Shuttle works great. Staff very friendly. Clean.

Miinukset: Air con pretty loud, not ideal for very light sleepers.

Plussat: The staff was amazing, the restaurant was in the hotel and was very good. No bar area, and with all hotels everything in store was over the top expensive.

Miinukset: The room we had was very large and a lot of open space. There was NO chair to relax in only the computer chair. Use the space wisely

Plussat: Clean, quiet, close to airport, friendly staff

Miinukset: $30 parking fee per day which was not disclosed in advance

Plussat: Staff & Drivers were very courteous & helpful.

Miinukset: None

Plussat: Convenience to airport. Pleasant staff

Miinukset: No decent eating or lounge/cocktail facilities

Miinukset: Our room was in the annex building which meant a very long walk for my husband who is handicapped. It was also very noisy and no breakfast facilities, had to go to their “sister” hotel another walk.

Plussat: It was convenient for early morning flight

Miinukset: Expensive

Plussat: Convenient location for airport travel. Some nearby fast food options as well. Airport shuttle got us to and from the hotel promptly and perfectly. Thanks!

Miinukset: Property could use some updates and is somewhat overpriced.

Plussat: It was of course convenient for the airport and we appreciated the shuttle bus they provided to and from the airport

Miinukset: They didn’t have a bar which we thought was bizarre.

Plussat: Proximity to the airport

Miinukset: Swimming pool should be open from 7am

Plussat: Great breakfast and nice staff.

Miinukset: Outdated.

Plussat: There was a free shuttle to and from the airport.

Miinukset: It cost a lot of money for what is essentially a motel. There was a pool but it is situated next to the highway and isn’t relaxing listening to the traffic. There were no net curtains so we couldn’t open the curtains as everyone could see right into the room. There is only a cafe and no restaurant. There is a shuttle to take you to the restaurant at the sister hotel. There are take away places nearby but it doesn’t feel safe walking around that area. I wished we had stayed in Ala Moana or Waikiki as it isn’t too far from the airport and you can walk around and see sights.

Plussat: Just stayed one night but very clean and comfy with very nice staff!

Plussat: If you want an airport hotel, just to sleep in and nothing more, this will do the job.

Miinukset: It's expensive to stay here and the room was horrendous, the free shuttle isn't really worth it! Stay somewhere nicer and pay for a taxi! We were on a high floor and the outside wall of the hotel was so thin it vibrated and wind whistled around the window. It didn't feel safe. The area is all main roads, so convenient if you want to catch a bus, but didn't feel safe for getting back at night so we got an uber.

Plussat: Restaurant staff has worked there for between 12 and 20 years and are like old friends whenever I stay there.

Miinukset: Very noisy location between two freeway. I have stayed there for years so I knew what to expect but a first timer should be warned off.

Plussat: McDonalds just around the corner and Starbucks a block away. Close to airport with free shuttle. Winning combination for my needs.

Miinukset: Traffic noise at times. Close to major highway.

Plussat: The breakfast buffet was excellent.

Plussat: Great Breakfast, exceptionally clean, nice pool, comfortable bed. Close to restaurants.

Miinukset: It was very close to the freeway but not a problem for us.

Plussat: Clean

Miinukset: Noisy (but this perhaps understandable due to location)

Plussat: Great location and easy to use airport shuttle. Friendly staff and clean comfortable room.

Plussat: The free airport shuttle was nice. The pick-up location isn’t marked at the airport but ask someone who works there and they will tell you. Check in was a breeze, same with check out. Breakfast had the usuals plus a waffle maker. There was gluten free bread at the breakfast and soy milk! Big win. Fitness room was decent. Airport shuttle was ready for us in the morning. There is also a computer available in the lobby equipped with a printer.

Miinukset: Nothing to dislike.

Plussat: Proximity of everything important during our visit

Miinukset: shower stalls too small

Plussat: good location, very convenient for me

Miinukset: check in slow

Plussat: Location

Miinukset: Room Smells

Plussat: We wanted somewhere close to airport as we were leaving early and this was a $31USD taxi ride. There were plenty of places to get food nearby. If you were staying longer you might want to be closer to Wakiki Beach. Hotel clean and staff very helpful and friendly.

Plussat: As expected No problems

Plussat: Love the fact is was close to many stores and the shuttle takes one to waikiki.

Miinukset: Did not like the fact that I lost two nights of sleep since I woke up every 1/2 hour because the toilet made a high pitch noise and the only way to get rid of it was to flush the toilet. made the next two days very tiring to run around.

Plussat: The cleaners were nice and did an amazing job.

Miinukset: The pillows were flat & hard, did not have a good sleep throughout my stay. Asked reception staff for directions to Waikiki Trolley tour and was told to grab a tour flyer from the mini market near reception. We rang reception one night for a kettle & was told that they will check but did not get back to us. The following morning we asked about the kettle and the reception staff replied that they never have kettles and will provide a new coffee maker. That coffee maker was the same as the one we had before.....didn't even warm up after been left on the whole night as we waited to make hot drinks. We ended up heating our coffees in the microwave.

Plussat: If want to be in a roach infested room where there’s roach crawling on your bed, floor, bedside walls and counters even with lights on this your place. This hotel is beyond help and I had never ever experienced anything like it in all the days of my life. I literally feared for my health public health should not allow something like this to continue. It was atrocious, foul and despicable to have witness anything like this. My daughter and I killed many (More than 20 in less than 30 minutes) and placed them on flat paper surface, brought them down to the front desk and dared the man to tell me he wasn’t aware there was roaches in the hotel. He initially had the audacity to ask if we wanted different rooms then reimbursed two rooms we had booked for several days.

Miinukset: No comment

Plussat: Everything!

Miinukset: None

Plussat: It was only about a mile walk to Waikiki. The room included free DVD rentals, which was nice for when I was in for the night.

Miinukset: The building itself was old and needed some remodeling.

Plussat: good location (close to h1 access, waikiki, ala moana & other shopping, various restaurants); friendly and helpful staff (esp lynda!); secure elevators that require room key to operate; pagoda restaurant coupons; free reef-safe sunscreen; additional sink outside of bathroom; spacious room

Miinukset: thin windows so could hear garbage trucks and construction; couple of roaches spotted in bathroom; parking situation (extremely small attached lot with majority of parking located across the street in the ross garage on floors 4-6...not terrible but also not ideal); no security latch on room door

Plussat: Everything. Room very spacious comfortable and clean.

Plussat: Close to town and airport

Miinukset: CrZy people in parking lot yelling

Plussat: Good menu and good value

Miinukset: The bed. Was somewhat noisy as well

Plussat: We had a big room (nr.181) for 3 people. Very spacious and comfortable. Good shower and comfortable beds. Great for a stopover. The staff were so sweet and helpful.

Miinukset: The food supply was poor after 8 pm when the Chinese restaurant closed. The aircon was loud (but worked).

Plussat: Easy access to the airport but parking is a real problem. Small store in the hotel is convenient.

Miinukset: Parking...Hotel are doing renovations and workers were parked in hotel parking spaces and on the sides/curves. It was difficult backing up to get out of the hotel parking lot. I would not recommend this hotel. Also, my husband is a veteran and the hotel will not accept or discount veteran accommodation because I made my reservations through BOOKING! I Will not make reservations through BOOKING again.

Plussat: Nothing

Miinukset: No

Plussat: I liked that it was located close to the airport and there was a shuttle to transport my daughter and I back and fourth.

Miinukset: The rooms were a little small. Our shower was broken, the water wouldn't drain and the shower head spit water ALL over the bathroom soaking our clean and dirty clothes.

Plussat: Was only about 10 minutes from Honululu airport

Miinukset: LIttle communication about wifi password, noone answered the phone when tried to call front desk and housekeeping. Uncomfortable beds. Air con looked old and filters looked disgusting but needed to have it on due to humidity. I then ordered a shuttle to airport and they told me there was one in 20 minutes. Came down to find that it had left without me. Very frustrating experience all up. Would not stay here again.

Plussat: The staff and our room was clean

Miinukset: The staff were warm and welcoming. The true Aloha spirit

Plussat: Close to airport for convenience

Plussat: I love that the property does not charge a ton of extra fees at booking. The pool and nightclub atmosphere were excellent. Most of the staff was amazing!

Miinukset: There was one staff member that was very unhelpful. The rest of the staff made up for his poor attitude and unhelpfulness in spades ! The location is very poor The restaurant did not open on some days and catered to primarily Asians. I sat for several moments unattended and had to order at the register and get water myself. The food was acceptable They did not clean the shower or sweep during the stay

Plussat: The hotel is located conveniently near the airport and the freeway. Also, parking is free. I would still recommend this hotel for its convenience.

Miinukset: We were not informed prior that another access to the hotel was available due to the rail project. Also, free parking is great but there is not enough parking stalls. We were lucky to squeeze our little car into a non marked space.

Plussat: Its close to the airport with 24 7 shuttle

Miinukset: 1st room smelled heavily like smoke and was very humid. Second room was covered in large black hairs, even all over 'fresh' towels in the bathroom. Third room the wifi did not work. Male employee at receptiin was very rude and refubded me to have me checkout straight away which was not what i asked for. He made an issue about the fact that my friend used the bathroom while we switched rooms (like its our problem its so dirty) and he even walked into the room where my friend was changing cloths without checking if we left. Shouldnt be staying here and its out of this world what they charge for such poorly maintained rooms.

Plussat: Hotel is near airport, location is good for 1-2 days, nice staff, very helpfull, free shattle to airport and from airport to hotel.

Miinukset: Uncomfortable rooms - old, windows are not open and not anought air in the room (but is conditioner), we have seen insect in the room.

Plussat: It served our purpose well: close to airport and complimentory shuttle

Miinukset: babycot was akvertised on website and it was not available when we checked in.

Plussat: Good place for one night between airport and cruise ship.

Plussat: proximity to the airport was great, however the neighborhood was unfortunately lacking.

Plussat: People were very pleasant

Miinukset: location was difficult for single woman

Plussat: Staff's smile is one of good points there.Very close to the air port, just 10 minutes to rent car rerurn.

Miinukset: No elevator so heavy luggages are not easy to bring into rooms.

Plussat: Convenient location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry facilities

Miinukset: the sink stopper broke, didn't like the patio door couldn't lock

Plussat: The 5th floor was great and we were able to go out anytime we needed. The towels, sheets and air conditioning were great.

Miinukset: The room looked like it didn't have a deep clean. Room#547. There was dust around the glasses on the shelf. I found a receipt and a comb just under the under the bed from a prior guest. Two outlets were loose(when you try to plug something in, it falls out), the one for the coffee maker/microwave and the outlet next to bed on the lanai side.

Plussat: Close to malls, restaurants, etc.

Miinukset: Bad service. Rooms not clean.

Miinukset: Using LSI. Stayed here several times not using them.

Plussat: I’m always a fan of staying at this hotel.

Miinukset: I was not aware that this is a separately managed unit, which was disappointing at the hotel staff is always really great during our past stays. I didn’t get the 2 beds as I requested. Our fridge also turned off during our first night and we had to throw away all our cold items and use all our towels to wipe up the water that melted from the freezer. It took 2 days for them to send someone to replace our towels. I’ll be booking directly with the hotel next time.

Plussat: Great location and convenience

Miinukset: No housekeeping everyday due to room was reserved through a vendor other than the hotel but wasn’t disclosed in the initial reservation.

Plussat: We were not offered any breakfast. The hotel was nice. We enjoyed the lobby (Starbucks, stores) and the pool. Parking at the mall and the skybridge was convenient for my sister who lives in Honolulu.

Miinukset: We had no air conditioning for the first 2 nights. We called to address this about 30 minutes after arriving from our 13 hour trip. We were told it would be fixed the next morning. No one was able to make it that day, so it was fixed the following morning. We received an email enroute to Hawaii that explained that our rate did not include housekeeping. The fact that housekeeping was not included should have been clearly explained upon booking. I did not understand how that would work. It was explained on a hard -copy in our room. Until that time I was a bit upset about trying to make a cheap hotel towel work for an entire week. After the air was fixed LSI did inform us that we would receive complimentary daily housekeeping as a way to apologize for the inconvenience. This was nice and appropriate, however, they did not show up on July 13,2019 ( 2 days prior to our departure date). There was a mentally ill man who stood outside our balcony (23 stories down) every evening and late into the night screaming obscenities. Except for once, when someone called the police, and they came, and he left until the next evening. The room was basically dirty upon our arrival, smears on the painted wall and dust accumulated on the walls near the ceiling. The kind of things that should be taken care of between guests.

Miinukset: Didn’t know we wouldn’t have any service unless requested during daytime hours. Not run by hotel

Plussat: Nothing - confirmation number from kayak not processes by Lsi, no reservation upon arrival . Had to book my own room with the hotel at twice the price.

Miinukset: Not using or recommending Lsi resorts to friends

Miinukset: Cleanliness of room turned me off to how LSI runs their business. Left over food wrapper from previous occupants, debris on tile floor, hair in sink, and filthy light switches and telephone. I was charged the full amount of my stay $500+ even though I was not happy with the room. I offered to pay a cancellation fee but was told by customer service that my credit card had been charged for the whole stay and no refund.

Plussat: The Ala Moana is a fine facility. Lsi stinks.

Miinukset: Lsi will tell you only after your cancellation that you need to pay to have the room cleaned. After checking in, I found the bathroom sink and tub untouched from the last occupants.

Plussat: The pool was great, so were the Bell hops, locations was as expected if not a little better

Miinukset: The room was below the level I would expect cleanliness was terrible: there were hairs on the sink, floor and in the ceiling the room was very noisy from outside so we could not have the window open at night and the air conditioning kept switching off at night. there was no facility to boil water for a cup of tea, only one full size pillow, one cup and no plates or cutlery. Not even a corkscrew to open a bottle of wine... And not enough towels for our stay. The actual maintenance of the room had clearly been let go as well Would never use LSI again this was clearly a mistake as i was not fully aware that we were booking separately from the Hotel this meant they any issues we had to call an external number to talk to a representative instead of asking housekeeping or reception.

Plussat: Nothing

Miinukset: Room Service, front desk, Service, wish free parking, staff and privacy with Credit card

Plussat: Nothing...

Miinukset: The elevator did not work, minimum support staff. Room was at a 1 star rate.

Plussat: great view, clean comfortable room

Miinukset: only one elevator and that broke down a long walk to the 34th floor a bit poor I thought. It needs an indicator of where the lift is so one knows where it is and if its working.

Plussat: Location for access to places we wanted to visit. Quiet side of Waikiki. Very comfortable bed.

Miinukset: They only had one elevator (out of two) in operation and it sometimes took up to 20-25 minutes to catch an elevator to get to the room. Wifi was not working when we arrived in room but was fixed shortly after we called about the problem. When I read about the Marina Tower in your listing, it said free parking but we were charged $30/night to park.

Plussat: Nothing.

Miinukset: Dirty, tired and nothing worked. The worst room that I've ever stayed in. Truly. Don't stay here. Non working elevator in a 40 story building. Filthy dirty.

Plussat: The Marina view was the only good thing about this place. As I was traveling alone while I waited for others, the price of being close to the marina was OK for me. A hot shower and sleep was all I needed but I would never bring anyone else to this room to stay.

Miinukset: The room I got was not the room the in the picture…it is so dated that the tiles & grout in the shower were coming apart, and inside was completely full of black mold in the silicone grout. The toilet paper holder was broken; tissue was left on the toilet. The toilet was absolutely filthy along with black mold inside of the toilet rim. There was actual dirt/sand granules the bathroom floor and throughout the room; I wore my slippers into the shower and straight to the bed. The kitchen cabinets so filthy that to open them took some effort as they were sticky with years of grime on the surfaces. I was planning to cook there but I didn’t-there were only two mismatched forks, 1 spoon, a few other cooking implements. Not the kitchen in the pictures. One elevator is out of service and there is only ONE to service the entire 40 floor building so at times you could be waiting for quite a long period to leave or return to your room. Also - ice machine was out of order. Check in took some time-I waited outside for 15 minutes for someone to come with a key.

Plussat: Price was fantastic. Perfect budget hotel.

Miinukset: Only having one elevator. That should be fixed asap.

Plussat: Hot water in the shower worked great.

Miinukset: The bed was uncomfortable. Springs were coming through. Two twins pushed together. If your knee falls just right it would push them apart. My reason for going to a hotel is to get a good night's rest. I checked in at 1700 I left at 0210

Plussat: No breakfast or nothing else

Miinukset: cleaning room and bathroom

Miinukset: The bed in room 1404 has to GO!! I accidentally bumped into it and it tore my skin on TWO places I wanted to SUE the owners. The elevators STILL haven't been fixed since we were there two months ago. We actually demand to get our money back!!

Plussat: The staff was nice. If you had a question you could text them. And they were quick to respond. The view was incredible!

Miinukset: The elevator was definitely an issue only having one. So plan for more time to leave it get back to room.

Plussat: View and staff was great

Miinukset: Elevator broken