Hotellit lähellä Honolulun kansainvälinen lentoasema lentoasema

Plussat: The views were awesome. Rooms were spacious and modern.

Miinukset: Location is not super central if you want to hang out where the action is. This can be a good thing however.

Plussat: Best hotel ever! The best things were you can open your window on the 29th floor.Huge Thankyou for birthday cake/card to celebrate 60th birthday it was amazing surprise thankyou heaps! The best thing ever you can open your window on 29th floor to get fresh air and hear the waves/surf !! Next best thing is the Japanese toilet, huge rooms, lovely bathroom bath/shower,yummy breakfast with omelette man (just great food and fruit)and attentive friendly staff marvelous,amazing inifity pool ever plus normal pool so 2 choices were great,AMAZING views of marina/beaches nearby were definitely worth a walk over to the park and swim there (no tourists just locals and not crowded very clean water and safe with lifeguards).Shuttle to Waikiki or mall just brilliant and free and runs often and reliable not late!Tour buses leave next hotel across the street so easy to get your tour bus and on tours our hotel is the first drop off or pick up so you get the best seat in the bus always up front!! BEST HOTEL EVER WORTH EVERY DOLLAR!! I am definitely coming back next stay and forever.

Miinukset: The infinity pool abit dirty (bandaid on floor etc..) but still marvelous pool regardless the view is to die for.

Plussat: Great buffet breakfast

Miinukset: Only improvement would be some extra shade around the pool and more regular cleaning of the pool floor to remove sand

Plussat: This is one of the best properties near Waikiki, period. Because it is on a harbor rather than right on the beach, I believe they go the extra mile for service, comfort and facilities. This was our second stay here, and we will come back again. Our room was immaculate, with two large queen beds, feather pillows, and a gorgeous ocean and harbor view. The service is really top notch - even thought it's a large property you don't feel like a cow in the herd like you do in the large Waikiki Beach properties. And it is just a one minute drive to Ala Moana beach with tons of free parking there. This is a great property - highly recommended.

Plussat: Location, room, staff

Miinukset: The Caesar salad could take a lesson from the Chart House. Also breakfast hours are too short.

Plussat: location was alright. bit of a walk to the beach but manageable. close to a big shopping centre. breakfast buffet was very good. staff was very friendly and supportive.

Miinukset: elevators were insanely slow to arrive sometimes. blackout caused TV to stop working with 2 days left to stay and it never got repaired. apparently they only have one cable guy? escalators are dangerous. my son's shoe got trapped in one. no airport shuttle. pool was very small for size of hotel. could use an overhaul on the carpets in the hallways. they seem like they've been their forever.

Plussat: Location! Close to Ala Moana Shopping Mall and Red Robster Restaurant and the beach and Lagoon. There was Hotel Van which could take us to the mall and around Waikiki. Ala Moana was walking distance (5 minutes) from the hotel.

Miinukset: Check in process: Pre check in was all good but when we returned when the room was available I had to provide all the info again Preauthorisation process on visa card was so confusing. After prepaying first night for two rooms in advance, there was another preauthorization on full bill which didn't even match the invoice. Rather than have one transaction per room, there were three transaction per rooms on my visa statement. It made me so confused!. Hotel Buffet was average for its price.

Plussat: Wonderful staff

Miinukset: Beds are a bit soft. Not air conditioned coming out of room. Food options are limited in and near hotel.

Plussat: We liked the peaceful, cool, atmosphere upon entering the hotel every time we entered. The view was spectacular from our room. The beds were very comfortable. The bathroom was very functional and everything worked effectively. Having the refirdgerator was a great help to our budget. We only had one breakfast in the resturant but it was really great. We loved the shuttle service.

Miinukset: Poolside there needed to be more shade available for more guests without them having to pay for it. There was a lack of comfortable chairs in the room. Outside in the street, waterside was grotty with lots of rubbish in the water and around the marina edge, but this is a Honolulu council problem. the marina was dirty which didn't help promote the Prince Wikiki too well.

Plussat: Location, cleverly clean room, great breakfast (good for two). Great view of the marina and the ocean. Nice pool area too.

Miinukset: None

Plussat: Everything amenities, staff, valet location the room was amazing!!

Miinukset: Not possible

Plussat: Great location just a 15 min walk or 5 min taxi ride away from the main tourist strip which = quieter! Service staff were excellent! Particularly the boys at the bar

Miinukset: Nothing really

Plussat: Location , enjoyed Henry Kaliningrad at the Tropics Bar

Miinukset: Didn’t advice us where the smoking area was

Plussat: Honestly there isnt anything that sticks out that I enjoyed.

Miinukset: My room got changed without me knowing, booked a king room and got double beds and I had no idea until I showed up to check in. I felt very uncomfortable there and with the wildly expensive rooms I'm extremely dissapointed in the service and the lack of things that should have been included in the stay there. I mean come on even a free drink or SOMETHING would have been nice. Spent almost 1000 bucks for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and we had to leave because we hated being at that hotel. We were so excited to read online that theres a spa and jacuzzi. Couldn't use anything unless it was paid for and it was sooo overpriced too-go figure. We got a couple reflexology massages and 300 bucks later. The reflexology message is half a foot message, no pressure, and didnt go above the ankle. I asked the guy up front and he said it was a leg massage, we went on a crazy hike the day before so we were hoping to get some relief from that and there is no way that "massage" was worth 150 bucks! The jacuzzi and sauna is off limits unless you spend money and get something done at the spa, and it closes at 10, not even open for the guests to use at their leisure with a key card or something. And not to mention that when we were walking back into the hotel to go to our room, we got chased down by a security guard telling us we need to show him our room key. I'm guessing it's because we looked like we didnt belong, we are in our 20s and he probably assumed we couldn't afford to stay there so he felt we needed to be stopped. We walked to the elevator where he stood at the end of the hallway and watched us go in, probably to see what floor we were going to. I am so disappointed and now out so much money. I've only written one other bad review and that was a few years ago, I'm not one to usually do this but the experience was just awful I had to say something.

Plussat: Did not breakfast there.

Miinukset: Did not have expectations unmet.

Plussat: The hotel was very kid/family friendly.

Miinukset: The parking for overnight is really expensive! $34 a night adds up quick!

Plussat: The apartments are very spacious and the view (we had an ocean view room) is very nice. The beach is great for kids and adults. There are 3 pools, all of them are very nice and an extra one for adults only. On Friday night there are fireworks. And a nice little convenient store inside the tower were we staid was really convenient.

Miinukset: The check in was not really welcoming and informative.

Plussat: The room itself, very nice the set up.

Miinukset: None

Plussat: Beds were very comfortable, sofa was also quiet comfortable. Kitchen setting including room layout superb.

Miinukset: Staff is really sloppy and poor when in comes to customer service, is like doing a job that they can’t be bother to do. The reception (welcome) if I could rate it was -10, very bad without any care. No one cared to tell you what is available for the residence... poor service from start to end... although the guy for the checkout was really polite. Overall cleanliness is poor particularly when I have stayed at the Grand Islander where absolutely everything was spotless and the staff wonderful and so pleasant.

Plussat: It was a beautiful setting

Miinukset: The room didn't seem to cool off as much as the thermostat said it was. I keep my home at 70 degrees and I'm usually cold but in my suite I kept the thermostat on 68 and it seemed to still be somewhat hot. The thermometer said 68 but I have a feeling it's false and it was more like 74.

Plussat: At first was disappointed at not having an ocean view but ended up loving the "city" view - especially at night.

Miinukset: Too many children at every pool. They need an adult only pool or section of a pool. (And we were there during school - will be even worse when school is out).

Plussat: Great lagoon and pools. Pretty central but a walk is needed to get more central. Lively at night which was nice. Great staff...very helpful and friendly.

Miinukset: Food at cafe near Tropics was subpar. Wish there were more servers around pools and the ability for some service at the Lagoon. All else was wonderful!

Plussat: location and service are good

Miinukset: hotel is too separated, very confusing. we got dropped off at the wrong location because how big it is. Also, way too many people in the pool, very crowded

Plussat: Great facilities, not too close to the main strip in Waikiki, so quiet at night, easy access to the beach. Very clean resort and excellent friendly staff.

Miinukset: Quite expensive, but otherwise great.

Plussat: Comfy pillows. Huge TV in lounge and bedroom. Lots of nice restaurants especially the Italian Rest. Yummy ice cream shop.

Miinukset: The concierges were more interested in selling time shares!

Plussat: The views, location, the amenities.

Miinukset: The Orientals They are rude, inconsiderate and made you feel as though we were in touching on their territory. The amount of lawn chairs at the Paradise pool. If you didn’t get their early in the morning to grab a spot, then you felt like a vulture waiting for people to leave to grab a lawn chair.

Plussat: Beautiful and safe

Miinukset: Nothing

Plussat: Very family friendly for young children close to food and shopping and restaurants we went to on property were very good.

Miinukset: For our style there were too many young children. We have a 16 year old and the set up was more for young kids, would like to see a kid free area.

Plussat: Our room had a lot of space

Miinukset: The guy who checked us in was a complete jerk. Didn’t say hello and barely looked up from his computer. It was shocking. The pools and jacuzzi were so crowded we never even went in them and their towel policy is ridiculous. The towels are a joke to begin with- tiny. Overall very disappointing. I’ll be doing a VRBO from now on.

Plussat: this place is a dream. There is everything you need and the rooms are beautiful. The beds are comfortable and even a warm toilet seat .........i could not fault this place and would go back to stay if i ever returned to Honolulu

Plussat: Beautiful and very clean.

Miinukset: Charges on parking. Should be included in the price of the room. Small pool and not enough chaise lounge chairs to sit. Because pool area to small for the resort. We had to use the lagoon the week we were there.

Plussat: I enjoyed the atmosphere of the hotel! With the splendid room and quiet location, the hotel was as enjoyable as the destination!

Plussat: The location is awesome, close to the beach, close to shops, entertainment etc.

Plussat: Very clean, tidy and our room had excellent views over the sea and marina.

Miinukset: I have nothing negative to say

Plussat: Everything

Miinukset: Everything

Plussat: Price and size of the Room plus ocean view was as described. Considering the age of the building it is still maintained. Lagoon and beach is around 5 minute walk.

Miinukset: Restaurant down stairs was ordinary. Relatively simple outdoor space and facility (like swimming pool). Can still improve a lot

Plussat: The hotel is in a great position away from busy Waikiki and close to everything we needed Quiet rooms good air conditioning... a great view eventually

Miinukset: Staff were ok but we had a lot of problems with the billing and spent a lot time sorting this out. Firstly we did change and upgraded rooms but booking .com also took the first night payment and put this thru 9 days out .. it didn’t show on their accounts until after we arrived .. the accounts were a nightmare and even when we thought we had this sorted on the night before we departed we went down to pay as we had an early departure and we had to go through it again .. very poor and frustrating. Room was ok ... bad lighting old TVs not set up for Netflix etc no full length mirrors and rooms always cleaned later in the day even though most days we went out early.. rooms a little tired too we upgraded room before we left home and again a day after arrival ... We had a fire on the floor above which set off our sprinklers in our room. Fortunately no damage but we had to change rooms as flooded hallway needed larger dryers .. No compensation though... lobby staff we good but really felt didn’t understand their accounts well. William the manager was very good ... restaurant downstairs not very good ... they need more umbrellas around the main pool - new pool very nice. It still is an easy hotel once everything was sorted and it was a good holiday... hopefully they get these things sorted

Plussat: Great place great location to good places. Great pool as well.

Plussat: Only thing I liked was location.

Miinukset: For the price the room was not worth it...Carpet was stained, you could see the furniture needed cleaning. Back sliding door handle was falling off took 5 days to repair. Bathroom toilet paper holder was falling off the wall. Just so unhappy even though they tried other rooms they were the same, stained carpets, dirty couches. I walked on carpet with white socks and after a few hours they were filthy!!! So so disappointed will NOT stay there again!

Plussat: Amazing location, very easy to get around with the tourist bus stop out the front. The apartment had all the amenities to cook and relax.

Miinukset: The bed was very firm. There was no airconditioning in the lifts which were stifling in the heat of the summer.

Plussat: Location. worth of the price.

Plussat: - The location is perfect (not far from Waikiki, lagoon and beach just behind the hotel, malls, airport) - Waikiki Trolley station at Ilikai - The view from the 25th

Miinukset: - The old furnitures - The carpet in the bedroom is dirty (because it’s old) and stinky - The bedsheets are not changed everyday - The couch is dirty too (because it’s old). Did not use it once during my stay

Plussat: food is wonderful ... location is superb ... I look forward to staying here in the future !!! Sincerely, Jack H Ballard II Cincinnati, Ohio

Miinukset: Everything was wonderful ... no dislikes ...

Plussat: The amenities and activities the shopping close by.

Miinukset: The housekeeping was not very clean unclean linen and towels tha where not washed completely. Stains still showing. To many people to crowded.

Plussat: Had everything we needed and more. Was beautiful upon entrance. Loved how we felt like we were at home.

Miinukset: Not really. It was great! We were surprised it was only a 3.5 star hotel.

Plussat: Our room was fien

Miinukset: Staff could do little more especially reception and concierge. Seemed to be a culture of trying to do the minimal work. Certainly do not go above and beyond

Plussat: Staff was so friendly

Miinukset: Want little more salad bar in breakfast please

Plussat: Super early check in at 7am for an extra $16 includes breakfast - well worth it

Miinukset: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay

Plussat: The shop next to Starbucks - excellent quality Aloha shirts/shorts at a good price The breakfast.

Miinukset: The small but admittedly good Mai Tai at 18 bucks in the bar.

Plussat: Starbucks in the building

Miinukset: Everything needs to be cleaned and updated. The rooms are way too small.

Plussat: It was a beautiful hotel in a fantastic location. It was so easy to walk to all our destinations and being connected to the Ala Moana Shopping Centre was just so good!

Plussat: Bed quality. Sea view

Miinukset: It needs a renovation

Plussat: Staff across the board were friendly and helpful. The main lobby is great - great shops and a wonderful Starbucks!! Access to Ala Moana Mall is fun. Closest hotel to the Kakaako neighborhood, but still close to Waikiki.

Miinukset: The air conditioning in our room smelled of mold. Our lanai looked down on two strip clubs and desperate homeless people. The steak restaurant in the hotel was massively overpriced. Pool was dirty and very plain.

Plussat: The location was perfect. We didn't want to be in the heart of Waikiki, but close to it. And we also wanted to be close to where we could get inexpensive food and still have access to four start restaurants.

Miinukset: We didn't like that we couldn't stay longer. That place was terrific.

Plussat: Perfect for our night before the cruise

Miinukset: The bed had one very small non descript pillow per person, not a good night sleep. Small rooms.

Plussat: Location, Starbucks on property

Miinukset: Was given a key to an occupied room. Asked for quiet room on lower floor and got room next to the elevator on the 30th floor. Coffee machine was dirty. Need to upgrade to Nespresso like every other hotel. Need duvet on beds.

Plussat: Staff is always friendly. Valet staff super accommodating and quick.

Miinukset: Depending on dates, price is a little expensive once you add resort fees, but other than that, Ala Moana hotel is our choice when traveling to Oahu.

Miinukset: On the first night, I woke up with ride bug bites all over my legs, filed a report, they moved us to another room. They should have refunded us for one night as I needed to seek medical attention to treat what looked like bed bug bites.

Plussat: Large room. Good location. Clean. Great staff.

Miinukset: Renovations - waiting time for lift increased. The pool is shabby, but clean.

Plussat: Location, close to Waikiki Beach

Plussat: Didn't use this although it would have been great to have that included in the rate.

Miinukset: Knew that one elevator would be out of service when booking, but how long does it take to renovate that? Saw no evidence of any work being done on it during our 3 night stay there.

Plussat: It was comfortable and had everything you need in a room.

Miinukset: The aircon was noisy and made the carpet wet. One of the 2 lifts was under repair.

Plussat: Comfortable bed and swimming pool

Miinukset: 1. Elevator because there’s only one working 2. Bathroom supplies ie toothbrush etc you will have to ring before they can provide

Plussat: Although the hotel is quite old, the room was really clean.

Miinukset: Very loud air conditioning! The hotel had two elevators, one of which didn't work. The elevator signaling on the fifth floor didn't work either, so it was not known if and when the elevator would arrive on this floor

Plussat: Nothing

Miinukset: Nothing available , no bar, no restaurant not even got breakfast.

Plussat: Location is fantastic! Short walk to breaches, restaurants of all types, trolleys, bus, etc.. Staffs were very friendly and helpful, housekeeping did a great job.

Miinukset: Fan unit was a bit noisy, more parking space would be nice.

Plussat: Like much of Hawaii, an older building but the staff were amazing, the room clean and bed comfortable. Good location to walk to Ala Moana etc

Plussat: The room was fine and comfortable; The beds were comfortable. The cleanliness of the room. The pool was great! The laundry facilities were a bonus! The staff were great and very friendly, helpful and accomodating. The location of the hotel was great. A short walk to Ala Moana, the Marina etc... In the other direction was Waikiki (about 20 mins or so) so we walked all the time. Also, the proximity to the Hilton - We were just across the road and walked to the beach and Friday night fireworks.

Miinukset: One of the lifts was out and had been for quite a few months apparently so there were long waits with only one lift. We were told the 2nd lift wouldn't be fixed until February 2020!! The air conditioner in our room was wetting the carpet which I forgot to inform staff about and it was quite noisy.

Plussat: It was cheap and in Waikiki. Its located between the Ala Moana Mall and Waikiki proper.

Miinukset: No hot tub.

Plussat: good

Miinukset: good

Plussat: Location is close to airport & cruise ship. Staff were wonderful. The property was clean & tidy. They accommodated us for early check in. It was very close to a lot of different shops.

Miinukset: Was a little bit expensive considering the amount of homeless people directly over the road. Which made me feel a little apprehensive at going out alone. Only 1 elevator to get outside if you had a walking aid. But ask at service desk & they made it a lot quicker.

Plussat: Location was great, if you are a traveler looking for a different experience than Waikiki. Walking distance to the Chinatown and Kaka'ako neighborhoods, and a plethora of great restaurants. Access to the building's excellent pool and hot tub is included. Friendly staff. Fascinating view from the 38th floor: we could watch the harbor, the traffic below, the surf on Sand Island, planes taking off from HNL, and see the mountains in the distance. Good wifi and a comfortable bed. We got upgraded to a suite, which had a fridge, microwave, dishwasher, and cooktop as well as some utensils (can't comment in detail since we didn't cook). There was also a washer and dryer with a couple of charges of detergent provided!

Miinukset: So, the building is old, but it's mostly in good repair. The decor is dated to the point of actually kind of charming, such as the bronze tiles in the kitchen and bathroom. Cleanliness was good, but some stuff is just worn and needs to be replaced, in particular the bathroom counter in our room. I was delighted to have a washer and dryer in the room, but the washer is left closed by the cleaning staff and is probably infrequently used, so it had a rather musty smell. It improved slightly after a wash cycle with hot water, but this ought to be addressed somehow.

Plussat: Nice bed, convenient location, nice room. Room was ready when we arrived a little early. Pleasant staff.

Miinukset: All good.

Plussat: The staff were extremely friendly and helpful. The bed was very comfortable and the restaurant/bar in the lobby area was great.

Plussat: The location of the Executive Centre works very well for an outside of Waikiki business trip.

Miinukset: Unfortunately, this trip, even though we booked 3 months in advance and requested to have one of the rooms with 2 beds and followed up on this request with a phone call, my employees had to share a bed, because the only room available was a room with a sofa/bed & king. The sofa/bed was horrible, uncomfortable, dirty, and not even supplied with pillows. This leaves us looking for another, outside of Waikiki hotel, in a similar category, for our annual work trip to Honolulu. Unfortunately, there is not much available to choose from.

Plussat: Very helpful and friendly staff. Rooms are like condominiums , lots of space with full length windows for taken in the view . Bed very comfortable ! Nice pool area!

Plussat: The view of downtown was amazing. Not something that I get to see normally. The staff at front desk was very welcoming. And the room itself was very comfy. Perfect for two.

Miinukset: At one point we couldn’t get a hold of house keeping. But it wasn’t much of a deal breaker for us.

Plussat: Spacious suite. Staff very helpful and accommodating about luggage storage before check-in and after check-out.

Miinukset: Bathroom could use a remodel. Bed pillows were hard/stiff - no choices in the room. Coffee for in-room coffeemaker tasted horrible. Some great food options in Chinatown nearby, but MANY homeless people camped out on the streets in the evenings.

Plussat: Staff

Miinukset: All good

Plussat: Nice views

Miinukset: A bit outdated rooms

Plussat: The staff are super friendly and helpful!

Miinukset: Needs hotel shuttle service or some guides on transport around the island to key locations like Ala Moana, Waikiki, Airport, Cruise Terminal.

Plussat: We wanted to stay in the city to visit the Botanical and Foster Gardens, however didn't realise they both close at 4pm, so missed out. Very spacious apartment.

Miinukset: The room was damp and musty and dated decor, although this is not visible in the advertising photos.

Plussat: It’s nice, convenient, and great price.

Miinukset: We stay here once every couple of months for random staycations. But, I’ve never heard of Ilikai lite. Don’t know the difference between the Ilikai vs Ilikai lite. Regardless I have very complaints. But here they are... Room 1029 has the WORST water pressure in the shower we’ve ever experienced. Fortunately we aren’t picky people, but my wife had to wash her hair in the kitchen sink. Neither of us felt clean after using it, our last night I showered down at the pool. Next: the kitchen had next to nothing in the cabinets. Every time we stay here each kitchen is stocked with pots and pans and dishes. I’ll just say this kitchen is quite spartan. However, despite these two very minor issues; I’d stay in this unit again.

Plussat: Great location, clean room with lots of space to relax and work. Full kitchen. They could use a better bar for socializing and meeting with colleagues. Everyone was very nice. The hula show was great.

Miinukset: Bar option for socializing and meeting with colleagues.

Plussat: I found the Ilikai to be in a good position, and good facilities

Miinukset: Nothing

Miinukset: TV didn't work, 2 days from when I checked in to unplug bathroom sink, 3 days to fix door lock.

Plussat: Spacious room, bed and bathroom. Quiet airconditioner. Full kitchen. Balcony. Comfortable furniture.

Miinukset: Nothing

Plussat: Location for us was great. We were on a surf trip and some of the best waves are right out front. However if you want the true waikiki experience you need to go down towards lewers street and the Duke statue which is a 20-30 minute walk give or take. The restaraunt on the property called cinnamons was good. Kobe shortrib locomoco and pancakes were great.

Miinukset: Was sold and ocean view master but our direct view was of the hotel next door (HHV). On the lani if you look out to the right you see the ocean. I would describe this room as a partial oceanview not oceanview. Room was clean. Plates were fine. Only 4 very small glasses which was annoying when you're trying to make drinks. Elevators get crazy busy during peak hours. We never went to the pool but it looked rather basic and small.

Plussat: The property is typical of others in this price range. Within the hotel property there are stores, salon, massage spa, ice cream shop, professional photo shop, Café, a restaurant…

Miinukset: The room is too bright for sleeping. The curtain Panels provide no darkening nor insulation which makes the room warmer than it should be. The AC needs to run continuously. It is actually too small to adequately handle the size of the room.

Plussat: The staff is great - very friendly and genuinely helpful. Everything is extra clean and Cinnamon's (the coffee shop) is far above average. Love the Valet staff too!

Miinukset: The hotel is older so some amenities are not modern, but I knew that before I selected it.

Plussat: Friendly staff ... great view.... good bed and pillows. The a/c was quiet. Really nice room.

Miinukset: The tile floor was dirty but just wore my flip flops, so no problem.

Miinukset: the lobby and swimming pool.

Plussat: Great location - less touristy end of Waikiki. Good facilities but they are mostly on the way out as it is converting to time share.

Miinukset: Protesters due to conversion to timeshare appeared in the afternoons ruining the ambiance. Understand their plight but ruined our break. No service will be offered in future and the property is already showing its age so can’t see it improving.

Plussat: nice location, by the beach but in nice distance from Waikiki crowds, stylish & modern decor, high quality finish of rooms and public spaces, nice bar downstairs

Miinukset: poor food options, crowded pool, need to book sun loungers for additional fee

Plussat: It was a decent location. The popular club and lounge are the main feature here so it’s more of an adult vibe within hotel and pool.

Miinukset: The room cleanliness and furnishings were dingy, stained etc. for $400 a night I’d expect more aesthetically. I was shocked at the lack of hospitality when engaging with staff. The front desk could not answer half my questions and the “concierge” are really aggressive sales people. There is no hot tub and pool area is much much smaller than it appears online. Service was extremely slow in entire restaurant .

Plussat: Staff very friendly. Maybe at the front desk was amazing, didn’t know that it was a time share complex-:( we booked as hotel room, disappointed that they only clean rooms every four days, but then that’s time share. Would definitely stay here again

Miinukset: The fact that they clean every four days and as soon as you checked in the concierge team grabs you gives you leis then starts their tour and time share stuff.

Plussat: Loved the location and friendly staff

Plussat: Great rooms, very spacious and clean. Beautiful pool area, great bar and wait staff.

Miinukset: Coffee machine in room wasn’t working, but was quickly replaced when I called housekeeping. Toilet got blocked, had to call to have it unblocked. Put laundry in for cleaning, but some clothing items went missing and still haven’t been located. Housekeeping was going to call me to provide an update and still haven’t heard anything from them and I checked out 2 days ago!

Miinukset: Protests regarding staff pay

Miinukset: Very noisy! I understand ambient city street noise and that was ok. But when the noise comes from inside the hotel late at night it's not easy to sleep. The club downstairs was thumping loud, you could feel the bass when your in bed trying to sleep.

Plussat: The room was spacious and gracious. I liked the white minimalist approach. The hotel staff could not have been more friendly or helpful.

Miinukset: Our balcony was on the afternoon side of the building. too hot to use.

Miinukset: Restaurant quality was very average compared to last time we went 1.5yrs ago. The supposedly Seaview (not partial view) which we booked was very poor. We did have a partial view! When you enter the room you are facing the building next door and cannot see the sea at all unless you go and stand by the window. The only rooms, we were told by the Manager that look directly seaward are the Suites across the front. Complete waste of money upgrading. There were no teabags supplied and the and the coffee machine coffee terrible. We understand the hotel is now also a time share so suspect customer focus not as it was prior to this change.

Plussat: Small boutique feel. Great pool. Quieter end of Waikiki

Miinukset: No fridge in the room despite a number of requests. $30/night resort fee which was unexpected and not evident on the booking site when we booked 6 months ago. Left a bad taste as it was expected whether we used the facilities or not. Better to be upfront and honest when booking. Didn’t like the hard sell approach for Time Share

Plussat: Fantastic facilities throughout. Away from the hustle and bustle of Waikiki Beach Modern is a great place to relax. Parks and beach just steps away in either direction as was shopping. Good experience all round.

Plussat: Great place to stop for short stay staff are all great service is fantastic after 20 years in hotel industry great to see such great service still exists thank you

Plussat: It was a last minute booking because of change in flights. The hotel was comfortable, had a restaurant with decent food and a variety of choices. Staff was very friendly and accomodating and there was 24 hour shuttle service to the airport which is about a 10 - 15 minute drive (even though it's basically on the property - traffic patterns, etc make it that long). Shuttle runs every 30 minutes - love that and there's a great coffee machine in the lobby in the morning with hot chocolate and lattes for free. Pretty pool though we did't get to use it.

Plussat: Nearness to airport

Miinukset: Shuttle was never on time

Plussat: The staff was amazing, the restaurant was in the hotel and was very good. No bar area, and with all hotels everything in store was over the top expensive.

Miinukset: The room we had was very large and a lot of open space. There was NO chair to relax in only the computer chair. Use the space wisely

Plussat: It was exactly what we wanted. A comfortable overnight stay before an early flight next morning. Willoughbys Restaurant was great for dinner. Huge portions and the biggest burrito I have ever seen! And free shuttle to the airport a bonus.

Miinukset: Nothing.

Plussat: Didn't eat there... bed was very comfortable

Miinukset: My fault I didn't request to be closer to elevator...I have a slight mobility problem...

Plussat: Great Location and shuttle

Plussat: The staff was incredibly friendly.

Miinukset: The wifi was terrible. It took us 3 hours online with a rep from the wifi provider who looks after the hotels wifi. We had travel arrangements and communications to send out and required an internet connection and 3 hours when we were on a timeline and were also tired and hungry was frustrating, particularly when we were told that the bad connection had nothing to do with the fact that we had been given the room farthest from the centre of the hotel, however when we walked to the central elevator bank the connection was was fine.

Plussat: This hotel was close to the airport. We just needed an overnight accommodation as we had an early departure the following day. We were able to check in early which was great as we were fired from our flight into Honolulu. Room was fine, beds comfortable, everything you need. TV took a bit of working out as the extension plug needed resetting but we sorted that. Noisy because of close proximity to the motorway but not a lot one can do about that. We were only there overnight so not a big issue for us.

Miinukset: Nothing to dislike really!

Plussat: Staff & Drivers were very courteous & helpful.

Miinukset: None

Plussat: friendly people

Miinukset: dinner was terrible, food not good.

Plussat: My husband got sick during our stay and Susie was a delight helping us extend our stay!

Plussat: The location was perfect for where I needed to be.

Miinukset: I was hoping to enjoy a HI style breakfast. I felt like I was back on the mainland and was disappointed. I was not able to sleep soundly due to there is no soundproofing of the building, so the freeway traffic can be heard all night.

Plussat: Close to airport. Free shuttle. Very good breakfast. Walk to a plate lunch joint.

Miinukset: The noise from the highway is loud outside by the pool. Okay level for us in the room, but it is there.

Plussat: Was great location near the Airport, as we had an early flight the next day. Also very handy having a free shuttle to the hotel and airport.

Miinukset: I guess the only down side was being beside the freeway was noisy at times.

Plussat: Convenient for visitors renting a vehicle. Parking is on premise. Breakfast is excellent. Close to airport and next to H1 freeway.

Miinukset: Bathroom was a little cramped for 2 people, but room and amenities were good.

Plussat: It was close to the airport and close to navy base.

Miinukset: It was too close to interstate. A little loud in the room..

Plussat: Close to the airport and also Pearl Harbor. Helpful staff and comfortable rooms.

Miinukset: The A/C was a bit strong for our taste. Not sure if I would like to walk around the hotel at night. And the place could use a bar.

Plussat: Helpful employees

Miinukset: Nothing

Plussat: Close to the airport, needed that for one night. Shuttle goes every 30 Minutes, otherwise it is a 10 min walk...

Miinukset: AC is quite loud and cant be turned off...

Plussat: It was very close to the airport. Staff were very polite and nice. Also had the fitness center. Very close to IHOP, Dunkin Donuts, and there were sushi, Starbucks and pizza/ sub in walking distance. Also shuttle to the airport 24 hours.

Miinukset: I think it was the AC had a very loud noice.

Plussat: Location to airport

Miinukset: Price, too expensive for such an old building

Plussat: Free buffet breakfast was about as good as you will find. Sausage, eggs, pancakes, plus all the usual rolls, breads and beverages. Free airport shuttle was only a call away. Room was clean and elevators in this 12 story complex were quick. Free parking on the street after 5 - perfect for rental vehicle if you’re sightseeing all day and just need overnight parking. Nice convenience store in the hotel. Next door to McDonalds. Strip mall across the busy street has Big Kahuna Pizza - an island favorite, also a Starbucks.

Miinukset: This hotel is directly beside the freeway. We were fortunate to get a room on the backside. Heard many complaints about highway noise all night. This is located 2 blocks from the airport and in an industrial area. It is not near beaches or any shopping. A couple of respite places to park while checking in, otherwise this is an airport overnight stop, not a vacation destination hotel.

Plussat: Everything!!! The staff, the cleanliness of the room, the bathroom shower, the location of my room, the breakfast, everything!!!☆☆☆☆☆

Miinukset: Wish it could be just a little more affordable. Also, the parking is a bit pricey

Plussat: The hotel is away from too much crowd and easy access to buses and big shopping complex is just a walk away

Miinukset: Needs a bit of renovation, too old

Plussat: Close to everything, restaurant on site! Most staff lovely

Miinukset: Small pool, no balconies, no cutlery in rooms yet they have a microwave and toaster???? No plates or bowls Couldn’t drink by the pool

Plussat: Clean, Great position. Plenty of parking lots.

Plussat: The enviroment and the staffs

Miinukset: noise

Plussat: Love the fact is was close to many stores and the shuttle takes one to waikiki.

Miinukset: Did not like the fact that I lost two nights of sleep since I woke up every 1/2 hour because the toilet made a high pitch noise and the only way to get rid of it was to flush the toilet. made the next two days very tiring to run around.

Plussat: Restful and secured. Near to shopping malls and stores.

Plussat: Good restaurant on site.

Miinukset: Very noisy bin lorries outside. Noisy guests in pool area half the night.

Plussat: I liked the friendly smiles from staff, the service from the maids, love the location and the room itself was very satisfying. Thank you :)

Miinukset: Umm, there was nothing to dislike about the hotel; mine and my colleagues' stay was great!! Thank you...

Plussat: Location, their convenient and solidly good restaurant. When I asked for a quiet room, they filled my request.

Plussat: The bed is comfortable and the air conditioner is very powerful.

Miinukset: old equipment in the shower.

Plussat: The facility was nice,,, i liked it

Miinukset: I got charged twice on my card...please help

Plussat: All You Can Eat Breakfast buffet for $9.95 is cheaper than ordering ala carte even at any nearby eateries. i love fried rice for brekky. Way Cheaper than Alamoana Hotel that is connected to Alamoana Center, Pagoda is only three blocks to Alamoana Center, but half a block to Walmart, Sam’s Club and Don Quixote. We chose Pagoda because it is near shopping, eateries and $2.50 The Bus all across island.

Miinukset: For the very cheap price, you adjust your comfort for the steal of a deal. Nothing you could have done better except lower price even more.

Plussat: Pleasant & quiet

Plussat: The staff really tried their best.

Miinukset: Run down facility on an industrial estate. Took 5 attempts to call the shuttle. Wouldn't stay here again. Short staffed.

Plussat: Location was very good next to the airport. The shuttle worked well though the pick up point at the airport was not clear. The swimming pool was good.

Miinukset: No drinking on the patio. Restaurant closes at and you have to finish eating by 8pm. The bed was small. The room was very expensive for what you get

Plussat: Free airport shuttle - fantastic water pressure in the shower - price point for a short stay very good and staff very friendly. A Chinese restaurant is connected to hotel and food was good & reasonably priced & a little bar connected also. WiFi worked very well throughout the property to do some work in the evenings. $20 average for Uber to Waikiki Beach Area And very close to Pearl Harbor

Miinukset: Pillows were all very hard

Plussat: In the morning, the front desk agent was so nice and accommodating

Miinukset: Baseboards need touching up. Otherwise the rooms are cute, quaint, and comfy.

Plussat: Local friendly ladies and smiley managers

Miinukset: The Restaurant

Plussat: Friendly staff, supper was delicious, clean rooms and my hot shower was excellent! Definitely will be back

Miinukset: Nothing

Plussat: CLOSENESS TO AIRPORT. GOOD STAFF

Miinukset: ALL WAS GOOD

Plussat: The location and convenience of being close to the airport is a plus, also the free shuttle from airport to hotel is great!

Miinukset: Outdated rooms

Plussat: It was a simple, no frills room, but we love the beach cottage feel of the place. The pool and courtyard were a nice surprise.

Miinukset: A Grab and Go breakfast--yogurt, tea or coffee.

Plussat: staff very friendly food good

Miinukset: no

Plussat: Fast, easy no hastles n convenient.

Miinukset: Little cheaper would be awesome

Plussat: Hotel is near airport, location is good for 1-2 days, nice staff, very helpfull, free shattle to airport and from airport to hotel.

Miinukset: Uncomfortable rooms - old, windows are not open and not anought air in the room (but is conditioner), we have seen insect in the room.

Plussat: It served our purpose well: close to airport and complimentory shuttle

Miinukset: babycot was akvertised on website and it was not available when we checked in.

Plussat: Good place for one night between airport and cruise ship.

Plussat: proximity to the airport was great, however the neighborhood was unfortunately lacking.

Plussat: People were very pleasant

Miinukset: location was difficult for single woman

Plussat: Staff's smile is one of good points there.Very close to the air port, just 10 minutes to rent car rerurn.

Miinukset: No elevator so heavy luggages are not easy to bring into rooms.

Miinukset: hidden cost such as cleaning fee. not allowed to check-in before 3pm

Plussat: Convenient location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry facilities

Miinukset: the sink stopper broke, didn't like the patio door couldn't lock

Plussat: The location is perfect and the hotel staff is very kind. The little convenience store and the starbucks in the hotel is just so convenient!

Miinukset: They debited my credit card 2 days after my reservation, which was 3 weeks prior my arrival date, i was upset because on the time of reservation it was said that "no prepay payment is required". They rejected my request for an early check-in. Their Check-in time was after 3PM which is too late for a check-in?! Their cleaning staff arrived after my checking,! The room was disgusting due to the previous clients. So we had to wait again! The housekeeping wasn't managed by the hotel because the room is own by a private. There is a fridge and a microwave with only 2 mugs and 2 glass but no spoons, forks, coffee, tea, sugar, plates?? If you propose kitchen amenities make sure to have the utensils available! The walls has dust and the ventilation filter at the entrance is rusty, yikes! I've paid more than 1000$ for this booking, i was expected a perfect and clean room and a good consideration from their CS. I've send email claim, no answers! Never again with LSI RESORT i am so disappointed

Plussat: The great ocean view was as was promised.

Miinukset: Lousy coffee maker. But Starbucks was in hotel lobby

Plussat: Location is the best

Miinukset: No house keeping services. For eight nights, need to manage how to save soaps since only three small one were placed in the room. If need extra, have to call and pay. So the easiest way is to buy a soap by myself.

Miinukset: Because we did not book directly with the hotel we were not able to get into our room earlier than 3:00. Also we had to wait forthe staaf to clean ouroom and also some one on the staff must have been slleping in our room as they had to knock on the door several times. We were expecting a queen bed that we booked and received a double bed. The television did not woork so over all we were not at all satisfied with the accomadations for the money.

Plussat: The location was good.

Miinukset: the breakfast was way over priced. It wasn't included in my package, but I tried it anyway. There was dog in the restaraunt on the 9th of Aug. Staff said it was a comfort dog. I am alergic to dog hair. ruined my morning. I was caught off guard on the housekeeping thing, my phone didn't work in Hawaii.

Plussat: The 5th floor was great and we were able to go out anytime we needed. The towels, sheets and air conditioning were great.

Miinukset: The room looked like it didn't have a deep clean. Room#547. There was dust around the glasses on the shelf. I found a receipt and a comb just under the under the bed from a prior guest. Two outlets were loose(when you try to plug something in, it falls out), the one for the coffee maker/microwave and the outlet next to bed on the lanai side.

Plussat: Location. It is within walking distance of Waikiki. a short walk to the beach and park, but without the crowds you find in Waikiki. Also, it is right next to the mall, if that is what you are into. It has many shopping and eating options.

Miinukset: You cannot check in before 3pm. period. Even if you wait, it is not guaranteed the room will be ready. I waited for 2.5 hours and walked into a room that had not been cleaned. The room was not clean, even after being the staff came by. The sofa was full of stains/dirt, the light fixture next to the bed could not be turned on as it was missing pieces. You cannot go to the front desk to ask fro anything - other than to check in to pick up a key AT 3 PM. As an LSI managed room you have to call an 800 # somewhere else in the world, so if you have an issue with the room, it is not like they can just move you to another (I asked). As an LSI property, your room does not get cleaned everyday. I do not mind this as much, I just wish I new at the time of reservation. The fridge in the room was noisy to the point it woudl wake me up. Everyday between 5 and 6AM there is a procession of at least 4 trucks right under the window (I was on the 4th floor) that make so much noise. Engine noise, beeping noise, lifting and dropping noise (like garbage trucks). The breakfast restaurant only opens at 6:30AM. The only alternative is a Starbucks in the main lobby. The only restaurant on site is a steak house on the main tower, so your eating options are REALLY limited (they all tell you 'go to the mall' there are plenty of options on the food courts - of which there are 3 - but still are mall food court options) Note that this room is not on main tower, but a smaller one of private suites, behind the actual hotel, so I cannot tell whether the experience at the Ala Moana is any better.

Miinukset: Didn’t know we wouldn’t have any service unless requested during daytime hours. Not run by hotel

Plussat: Nothing - confirmation number from kayak not processes by Lsi, no reservation upon arrival . Had to book my own room with the hotel at twice the price.

Miinukset: Not using or recommending Lsi resorts to friends

Miinukset: Bathroom did not have extra toilet paper (only half of a roll). No Kleenex. Bathroom was dirty. Bed was short sheeted. The remote for tv was not programmed properly.

Plussat: Location was perfect! 25 year executive committee member, hospitality veteran checking in for duty! Other than the filthy room that only the dirtiest people could tolerate and staff who literally stole my items, the units are beyond small and perfect if your drunk. Watch out for the morning... lock your doors, ASK FOR NO HOUSKEEPING or have your items...

Miinukset: Beware housekeeping, the seemingly innocuous singular houskeeper will take what she can from your belongings! As she did mine... with management playing three monkeys (blind, deaf, dumb). The place hasnt been dusted in months! I nearly cracked my skull on the broken chair that someone expertly pieced together to look as in working order... to my surprise it was a transformer. With nearly every joint unglued it quickly shape shifts back to its natural state of a flatten plank when sat on. When I informed the manager of this and the other safety hazards (faulty wiring, broken window latch 34 floors up, the door the didnt have a secondary lock) his quaint answer was we have many defficencies. He tried but missed the mark... Food on nearly every surface of dinnerware to counter space. The bathroom was like that of a public park wreaking of urine. Pubic hair on the floor as if there was a barber who just finished shift! I guess vacuuming was out of the question?! This is not a accommodations establishment but run like and by a slum lord, who apparently owns the managing company. 2 of the senior managers just recently left leaving one caring but incompetent manager to watch the property. Heavens forbid there is a problem because the "owner" rules with fear and an iron fist counting pennies and ignoring the basic decorum of buisness etiquette (5 calls, 3 emails, insert cricket sound here) Ask the staff for no help less you be utterly disappointed because..."I was busy " with precursors of an addicts promises that "this time..." To sumise, if all you need is a beautiful view of an excellently placed litter box where your items are stolen from your room you've found your place! Asking the "Owner" anything is beyond laughable with ner a peep; youre better off talking to the homless guy that frequents the lobby dumpster. Oh and litterally 40 min wait as the elevators have been under repair for over a year and a year longer to go...

Plussat: Sleeping

Miinukset: That the elevators kept breaking down every day.

Plussat: Soft bed, shower, fridge/freezer, microwave

Miinukset: Air conditioner unit very loud noise couldn’t sleep. Elevator was a night mare, & Hotel hard to find the sign not big enough to read.

Plussat: After all, we had to go down 37 floors of stairs because the elevator was always broken. The room stinks of mildew, the staff are rude and condone to improper charges.

Plussat: location

Miinukset: Old facility and bathroom very awkward.

Plussat: Nothing...

Miinukset: The elevator did not work, minimum support staff. Room was at a 1 star rate.

Plussat: The guy who brings the towels and check the bags is nice

Miinukset: 1-rooms are very dirty It is disgusting to step on the carpet or sit on a chair - black mold In the bathroom 2-The bed has a stinky smell 3-both elevator were not working for all the stay We were in floor 21 so we had to take the stairs with all our luggage multiple times or no access to the room

Plussat: Good location and view. Walking distance from shopping and beach.

Miinukset: One elevator running due to maintenance at the time of booking.

Plussat: Excellent rating for staff.

Miinukset: Elevator kept breaking down. We had to walk from the 35th floor to the lobby with a lot of our stuff, our child, and the stroller causing us to be sore for our entire trip. At one point the elevator almost broke down with us in it.

Plussat: View from hotel and distance was a huge plus. Its directly 1 block across from the beach, dinning, and shopping. We walked everywhere. Staff was friendly and responsive.

Miinukset: The hotel was currently undergoing renovation to the elevators. So wait time for elevator was really long. It has to go up 39 floors. Its very slow and no A/C inside. So when the elevator was full we all felt like roasted sardines inside with no ventilation going down 39 floors. The elevator was also very scary to us as it popped and made a really loud noise to the point that we felt it was going to drop. We felt unsafe in it and basically took it to go up about half way to our floor go off and the took stairs up to our floor which was 36th. The noise was so loud too that in the middle of the night it would wake you up when people would use it. I really hope they can get that fixed so guest can enjoy their stay a bit more.

Plussat: The location is very convenient and the staff is very responsive.

Miinukset: The towels were not clean. They had black stains on them.

Miinukset: The bed in room 1404 has to GO!! I accidentally bumped into it and it tore my skin on TWO places I wanted to SUE the owners. The elevators STILL haven't been fixed since we were there two months ago. We actually demand to get our money back!!