Honolulu hotellit lähellä International Market Place

Plussat: The beachfront location and breakfast.

Miinukset: Violet parking and parking fee per night! The room is very old and charged way too much for the value!!

Plussat: Very well located, right in the beach.

Miinukset: We had to leave a 100 dollars cash deposit, since we travelled with debit cards instead of credit cards, and we were told that the system could not take that deposit from a debit card. It is the first time that this happened to us, we were travelling the whole month in the US and never had this issue. We had to withdraw cash with a fee (since the dollar is not our currency). We got our deposit back when we left, not the fee. Many pigeons in one of the restaurant, and many guests feeding them. I did not see any clear sign of feeding birds not permitted as I have seen in so many other places. It was a bit disgusting.

Plussat: Services was excellent

Plussat: Our guest services representative who welcomed us, Alohalani, was the best. She was friendly and professional and has a personal touch. The room was lovely with a wonderful balcony and view of the ocean. Location is perfect, and the decor is very well done.

Miinukset: Can't think of a thing.

Plussat: The Location the pool the staff. Everything was great.

Plussat: Quiet and relaxing

Plussat: A peaceful stopover, and well located. Great restaurant.

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel was great. Staff was so helpful from the valet at arrival to the folks at the check in desk. Loved the nice cooling towel and sample of mango juice! Just what was needed after a long flight from the mainland.

Miinukset: Nothing

Plussat: The location was perfect and as this was our 3rd visit to Oahu, of the other places we have stayed at, Outrigger out shone them all. We loved the nightly entertainment. But most of all the weather and Hawaii is my favourite place in the world.

Miinukset: can't think of anything.

Plussat: The location is directly on the beach, breakfast was amazing and so was the breakfast restaurant team, and cleanliness were second to none.

Miinukset: Check in process was unprofessional and dealing with clients was way non aloha spirited. We checked in on time and have provided my credit card. Upon going to our room and leaving for the beach my sister receives a call that our credit card did not go through. Visited the check in and re provided my credit card upon calling the bank. The receptionist failed to add a deposit of 50 USD required by the hotel during the authorization process where I have mentioned that the bank may block the transactions due to it having several deductions during the same period. I have mentioned that I will settle the payment during my stay. Two days later I receive an email through booking.com warning us to settle that payment. Then we have our room access blocked. Then I go to the reception to inquire and they have blocked access because of a minimal 100 USD amount. I have voiced my unsatisfaction to how unprofessional this dealing was and that this amount is minimal to the extent that it can be easily settled anytime. During check out day today; I also receive a call in the morning inquiring that we will settle the bill. In addition we get a knock from the hotel staff inquiring about when we will check out although we have mentioned we will check out at 12 pm. All in all; in all my travels I have not received this much paranoia in a stay as I faced during this stay. Other points: Beach sunbeds are not part of the hotel, so you would have to pay 20 USD at least for that. Gym size is small with no equipment variety.

Plussat: The hotel was beautiful, with a beautiful spacious beach and large pool. Landscaping was breathtaking. The ocieanview room was heaven.

Miinukset: There was absolutely nothing to dislike.

Plussat: The reception we received on arrival was wonderful: the juice and cold, wet towels to refresh with was delightful after a long flight. The process of getting our bags to our room was smooth and professional. Break was delicious and the location was perfect. Close to restaurants and across the road from the International Market Place. The view of Diamond Head and the beach and ocean were spectacular.

Miinukset: Everything was perfect

Plussat: I liked the location and beachfront view

Miinukset: I did not like the service nor the extra charge for beach umbrella

Plussat: We like the staff and location here. The people who is doing a room cleaning is excellent. We will definitely come back and stay here in a future . Thank you for everything !

Miinukset: We have none

Plussat: location

Miinukset: unexpected resort fee

Plussat: Breakfast, the people

Miinukset: Slightly odd smell by lifts d elevator floor 15

Plussat: Location Staff

Miinukset: Very nosiy, hard to sleep with the noise The lifts take too long and need to be reconfigured More variety with breakfast buffet would be good. Some Coffee selections There should be no charge for juice with the price of the buffet

Plussat: The location was fantastic. The staff were all friendly.

Miinukset: Booked a 2 doublebed room but was given a king & a sofa bed. The mattress on the sofa bed was horrible. The elevators were very slow

Plussat: Location of the Property couldnt be better. its right on Waikiki beach and close to the International market, great shops, restaurants, other hotels and activities. The beach is beautiful and the pool area is decent, and has poolside service which is a nice touch.

Miinukset: The hotel is dated, air conditioning units in the rooms are VERY noisy and the staff are not particularly helpful. I found the concierge desk rude and unhelpful every time we approached them to book an activity. We 'upgraded' to a club room which was very expensive and not at all worth the extra money - the food was almost inedible most days, the only real benefit was the lounge itself was often quiet (most people didn't make much use of the club lounge given the low quality) and had a beautiful view. Honestly, it would be better value to book a room with a good view (ocean view or better) and spend that extra money on food from the local stores to have your own wine and cheese in the evenings. I guarantee you'd still have $100USD a day leftover even with a lavish breakfast and appetisers...

Plussat: The location was ideal and the buffet breakfast was delicious!

Miinukset: The bath and shower curtain in the bathroom

Plussat: Central to everything. Staff very friendly and a wealth of information

Miinukset: Noise from other guests in hallway was a little annoying

Plussat: Breakfast was ok

Miinukset: At the time of checkout the hotel staff treated us as if we were frauds ! The cc we used belonged to my sister in law who gave it to us along with her id so that we can spend on behalf of her and use it in case our cc wouldn't work. That is exactly what happened at the time of checkout. We had used it fine at Hilton Waikiki with no problems or rejections. Here they didn't accept it and put us in a spot as if we stole someone else's cc and were using it. We had to wake my sister in law up back home (13hr diff) to fill out a form and print it and send it back. She couldn't print it out of course at that hour. No matter what we did (incl. Showing them the text sent by the bank to her phone) we just couldn't make them believe that everything we did was legit and we're not frauds!! They finally accepted an email authorization sent by my sister in law for the cc charge. During this time the manager avoided talking to us by acting like she was "dealing with" other guests which was quite irritating to see. Take a sec and imagine who you would feel if you were to treated like us and then decide !

Plussat: Close to beach and restaurants, transport etc.

Miinukset: No problems

Plussat: The staff were friendly. Good location, and the room is clean. My family would come back to this hotel again. Aloha :)

Miinukset: I wish they have egg and bacon for breakfast.

Plussat: Breakfast, good service, location near beach

Plussat: Very good location, near the Wakiki beach, delicious breakfast and excellent employee.

Miinukset: The room is neat buy too small.

Plussat: it was decent but I am not sure It was really breakfast.. more like a spread.

Miinukset: pretty much everything, we stayed at a few hotels here and this one was the worst with hidden fees, its $30 a night to park, and they added on a lot of fees even after my booking said there were no more. my bill went up a few hundred. the beds were horrible, the rooms were extreeeemly humid and small. there Is no pool.

Plussat: The staff were very professional and courteous. The rooms clean and updated.

Miinukset: The rooms are quite small but clean and nicely updated. There are limited onsite recreation areas, unfortunately although you already pay a 25.00 a day recreation fee, you still have to pay additional to use a sister hotels fitness area and pool.

Plussat: The ubication is great, it is near to Waikiki beach and the International market place. There is a bus parade close. The main floor has a very cozy area with different sofas, books on shelves (that you can to take it) and a lot of tables plays. The front desk has free towels, umbrellas, sand toys.

Miinukset: The breakfast is good, it has a lot of fruits but it is not kid-friendly. The rooms are very small but it works well if you want only for arrest at the end of the day.

Plussat: Location and concierge are fabulous. Great to have access yo the beach towels etc too.

Miinukset: Noisey air conditioning made comfortable sleeping difficult. Room cleaning happened very late in the day which was quite frustrating also.

Plussat: Attentive staff left a nice baby moon surprise in our room after mentioning it on check in. Such a nice gesture!

Miinukset: The Safe and hair dryer were broken. Hallways and soundproofing need upgrade.

Plussat: Close to everything

Miinukset: Hard to find as the sign is not big enough

Plussat: Location great ! Lobby cleaness great ! Coffee great ! Room size great !

Miinukset: The room isnt as clean as the lobby The mattress was tooo much soft, my back hurts the day after

Plussat: My stay was very pleasant. The rooms are very clean and the bathrooms was new. the service was superb. Unbeatable is the location, you right in the middle of everything in Waikiki. I definitely recommend this hotel and will come back. Thanks a lot for the hospitality. Dana G.

Plussat: Great location for a two night stay to see Pearl Harbour and Waikiki beach. Wonderful staff especially Kiani.

Miinukset: Please do not change a thing

Plussat: You don’t have breakfast inside your hotel. Love the location

Miinukset: No parking

Plussat: Location and your staff.

Miinukset: Not enough chairs in the room.

Plussat: Nearby stores walking distance

Miinukset: Parking

Plussat: Convenient location. Big rooms

Miinukset: Once you leave the lobby the hotel could use a makeover. Our room had several problems. We appreciate that the staff attempted to resolve them. Unfortunately it was not successful.

Plussat: Location is good. Close to main shopping area and bus stops.

Miinukset: Sound insulation is bad. I could hear people talking clearly from the next door.

Plussat: Good location

Plussat: The beds were very Comfortable, The bathroom was a good size, The free beach chairs came in handy, The free Yoga classes were great and the location is very good with the PINK line bus stop just around the corner. I liked that it a smaller hotel.

Miinukset: The friendliness of the staff upon arrival was not great and I had requested a 1 hr early check in and a pool view room but got neither, The FREE bottle of water was TINY and only 1 upon arrival, The room was not cleaned everyday or Fully after 3 days as stated, The RESORT FEES are a little excessive as their is Only a small pool with limited seating and shade. Getting picked up or dropped off is tricky as there is no parking directly in front of the building.

Plussat: Enjoyed 5 days at this hotel. The location is the best you can get in Waikiki. It's central to some of the best shopping I've ever seen in the world.

Miinukset: Still new from a remodel. So some things need tweaking.

Plussat: Clean, well equipped room, comfortable bed and pillows, wonderful shower

Miinukset: No snacks, drinks, breakfast

Plussat: Recently renovated rooms

Miinukset: Launder detergent used on sheets was very strong smelling. The fragrance caused asthma issues for my husband. It was not a good night for either of us.

Plussat: Location

Miinukset: No continental breakfast. Managers refuse to add my points for my stay as an Hilton honors Silver member. Refused to me the so call hotel policy and never made time to follow or show me.

Plussat: The location and facilities at the hotel were excellent. I have stayed here before and this is part of the reason why I wanted to stay at this hotel again.

Miinukset: There was no aspect to this hotel that I did not like.

Plussat: Location to shopping, across the road from International Marketplace, huge range of restaurants all within walking distance, 15-20 min walk to Waikiki Beach, buses to Ala Moana right outside the door, most tour groups pick up right from the hotel or just across the road and a pool to cool down in if you can’t be bothered to walk to the beach. Stayed in room 1751, big enough for 2 people, large bed, large TV screen, microwave, fridge and kettle. Would come back to stay and recommend to others.

Miinukset: Noisy aircon, but that’s a nitpick.

Plussat: Great location close to beach, shops, restaurants. The staff were friendly they handed out free bottled water when there was a line at check in. Room is rather small but ok. Bed is super comfy. Very good gym. Small pool but doesn’t really matter as I’d prefer to go swim in the ocean.

Miinukset: They charge resort fee when it’s not really a resort. I’d suppose it covers the use of beach towel but nothing else.

Plussat: I encountered bed bugs and roaches, I was then told an inspection was done and they didn't find anything. I have videos and pictures. It was also witnessed by the security guards.

Miinukset: I encountered bed bugs and roaches, I was then told an inspection was done and they didn't find anything. I have videos and pictures. It was also witnessed by the security guards.

Plussat: The location and how clean the room was.

Miinukset: The rate increase that they surprised me with when I checked out. I was not impressed that I wasn't contacted before hand.

Plussat: We loved it!!! Would go back again!!! Thank you

Plussat: All great. Mostly full store in lobby.

Miinukset: A bit more room within the room.

Plussat: Large clean room that didn’t look outdated.

Miinukset: Nothing.

Plussat: Location was a plus. Great happy hour all day. Great breakfast buffet 14 including your drink. The room were super clean, first couple of days our room did not cleaned until after three, but after we requested to have it cleaned earlier after that.

Miinukset: When we checked in we were not told about any of the amenities that the hotel offered. Were not given any of the free stuff that was included in our hotel fee.

Plussat: Location is great

Miinukset: Not been located in a room with interconnected door.

Plussat: Where do I begin from? I loved the location, our stay there. The staff was very sweet and welcoming. They treated my family and I, very well. The beds were very comfortable, not hard at all. The room was always nice and clean, since day one. This was our second time staying at this hotel. We got the double queen size beds in one room and we’re so glad we booked our vacations with plenty of time ahead of time. I don’t have anything negative to say about this hotel. I would highly recommend it.