Peach Blossom Resort

The service from the moment we checked into the hotel was very poor they tried to charge us for an extra bed even though we had booked for the correct number of people. The room was very dusty and full of mosquitoes. Breakfast was very basic and they couldn’t even get us a table to seat 5 of us, neither did they seem helpful in doing this. The hotel facilities were unclean and not up to the standards I would expect for a hotel in this price range.we only got to stay for 1 night as we had to return home due to a bereavement. Was told by the hotel that although they had a no refund policy they would make an exception and we would only have to pay one night penalty and the refund would be processed within a few days. After 18 days chasing the hotel for the refund, we found out that they had charged a 2 night penalty. After many emails and phone calls I was told that I had misunderstood and the charges would remain despite this not being the agreement I had made with the manager upon checkout. Very disappointing when you pay upfront and are then charged by the hotel whatever they want to charge

Location is nice - close to the beach uphill, which is convenient. Housekeeping work well, rooms are kept clean.

1. Breakfast is TERRIBLE! How on Earth there is no coffee machine at the 4-star hotel? Why should one pay 3 dollars for a 3 in 1 Nescafe pathetic excuse for a coffee?? Choice of meals is very poor, standard breakfast stuff like scrambled eggs is inedible. 2. Staff speaks poor English. You should explain the same damn thing numerous times simplifying the language so that they do what you ask. I booked a massage for two people at the same time at the same building - they booked it in different buildings and didn't bother to tell that, bowing and murmuring some nonsense instead. 3. In a Grand Deluxe room (we had room B323) you get a spectacular view at local warehouse loading area where you can deepen your knowledge of loading-unloading procedures and observe a tiny bit of sea and palm trees (to be fair). 4. The rooms are not soundproof (like, at all). There are adjusting doors connecting the 2rooms and you could hear you neighbours arguing, kids screaming, flies buzzing etc. 5. Bed is very uncomfortable - woke up with back pain every day. We've been in Thailand several times, first time in a cheaper hotel and it was much better. So keep away!