Kitchener hotellia

Plussat: Professional, welcoming, hospitable, lovely and comfy room with snacks, drinks, mints and chocolate, beautiful, serene and inviting garden, great breakfast and family style conversation with worldly guests. The hosts treat you like family and are relaxed and layed back, including the family pet. Would recommend it to all ! Great street to walk leisurely. Very clean !

Miinukset: No negative comments

Plussat: The owners were very accommodating. We were offered a glass of wine to share with them sitting by the fish pond. Dinner reservations were made for us at a beautiful restaurant, the Golf steak house. The place was clean and comfortable, nice breakfast. Will definitely stay again.

Plussat: The location was very easy to access and simple to navigate from U of W.

Plussat: Everything about this place was excellent! From the room to the hospitality to the breakfast. Very nice home in a quiet neighbourhood.

Plussat: Great location. Lots of space. Welcoming hosts. Nice breakfast. Suite well lit and lots of outlets. kitchenette well equipped.

Miinukset: We stayed in the lower suite (half below grade). In an ideal world I would prefer to stay upstairs (but more steps).

Plussat: Everything was amazing. The owners were so nice and helpful. The room is so romantic and the breakfast was excellent prepared by the owner. I would definitely love to come back to this place. Thank you for making our stay excellent. The best place we stayed ever!

Plussat: Lovely hosts. clean spacious and comfortable rooms

Plussat: I've stayed at many B&Bs over the years and Forest Hill B&B is the best! Eleanora and Dave are exceptional hosts and have done an amazing job converting their lovely house into a B&B. The landscaping with the Koi pond is a sight to see, especially at night with all the colourful lighting. The breakfast was excellent, everything exceeded expectations!

Plussat: lots of food it was excellent.

Miinukset: this was our 1st B&B wonderful experience we felt like we were home!

Plussat: One of the nicest hotel stays we've had in a long while. Beautiful, and thoughtful, redesign that's kept the old world charm with lots of modern, funky elements. Love the cocktail bar too. Really comfortable beds. Definitely recommend.

Plussat: Stylish rooms, clean, friendly staff, excellent location

Plussat: Staff

Miinukset: The room smelled and it was very cold and I couldn’t turn down the air unless I called the front desk

Plussat: The room was beautiful and the staff was friendly.

Miinukset: No cream for the coffee and when it was requested it was never delivered.

Plussat: This property is so unique and exceptional good. Hot water kittle, organic soap, shampoo, tea, and so much which I love with this hotel. Staff was also very nice when we were checking in.

Miinukset: Nothing

Miinukset: No easy chair Room not quite as shown on site

Plussat: Very clean, modern design, and very central location

Plussat: Breakfast was good. Staff is friendly.

Miinukset: No gym facility.

Plussat: Modern decor in room Central location

Miinukset: Breakfast at weekends pretty non existent and surprising

Plussat: Very quaint!!! Love the vibe when you first walk in

Miinukset: Housekeeping terrible We found dirty towels in our bed. We had to ask for the “complimentary coffee and water both days” fridge not stocked as the front desk said it would be:

Plussat: Fun boutique hotel completely modernized. Super nice staff, fun restaurant and cocktail lounge. Loved the Chemex pour over coffee, nice touch! Best coffee all week

Miinukset: No issues.

Plussat: Comfortable bed, quiet, air not too dry, coffee with real cream from the fridge, cold water in the fridge

Miinukset: Parking cost is a bit steep (close to $50 for three nights)

Plussat: Breakfast was good.

Plussat: The staff was friendly.The room was clean.The breakfast was great

Plussat: Friendly staff and free breakfast.

Miinukset: NO.

Plussat: Breakfast was nice. Rooms have fridge and microwave, which is good.

Miinukset: Rooms need updating- rooms have a dated look. Elevators are quite old. Was charged extra for late check out. Free parking.

Plussat: The location and Room size were great.

Miinukset: We had a king suite and the room was a little musty like it needed fresh air not just the fan or Air Conditioner.

Plussat: Location and stuff

Miinukset: N/A

Plussat: Great.

Plussat: Small issue and they were responsive in minutes.

Miinukset: The issue was the condition of one of the duvets. The room had been prepped, but the one bed looked like it had 10 softballs under the bedspread. The other was fine. But when spoke with desk it was acted on within minutes.

Plussat: Breakfast was great, staff were very nice

Miinukset: The couch bed was horrible

Plussat: breakfast was great.

Miinukset: I paid Extra before going to bed to extend my check out from 11AM to 3PM so I can have longer rest due to my occupation but reception interrupted my sleep at 11AM reminding me to check out. Thant killed the purpose of me paying extra. I still paid extra

Plussat: Beds were comfy

Miinukset: Nothing

Plussat: Nice , clean, quiet, comfortable room for a fair price. Good location being close to the highway. Breakfast room had lots of variety and places to sit down.

Miinukset: Older motel, showing some signs of wear and tear but still being maintained. There was no bath mat in the tub.

Plussat: How clean it was and amenities

Miinukset: Hot tub out of order

Miinukset: One staff who worked in the night shift is pretty nice and helpful, but the one who worked in morning shift is lack of courtesy. Also the facility is very old and need to working on the cleanliness.

Plussat: Overall experience is gud. Staff members were helping

Plussat: Location and breakfast were very good.

Miinukset: Mould on the bathroom tiles. Entrance to the hotel very difficult to see when arriving in the dark.

Plussat: Convenient and the people is nice

Plussat: Staff was very friendly and engaging. While the property is older, it is very well kept and clean.

Miinukset: Everything was just fine

Plussat: The rude staff

Miinukset: The rude staff

Plussat: Everything was fine....a little further from where I wanted to be but no reflection on the hotel. We did not attend the hotel breakfast but were told of a place called "Annies" I think it was. 9km away. I would NOT send anyone that distance for that restaurant. VERY average...not worth the drive.

Miinukset: Nothing...it was fine.

Plussat: Location and price.

Miinukset: The room had a stale,musty smell, as if it had been smoked in. Also, the TV picture was stretched and flattened, and the guest was locked out of adjusting the aspect ratio. Nearly unwatchable.

Plussat: Every thing was good :) well placed

Plussat: Good location on route from the airport off the main highway. Comfortable beds all you would need for a quick stay.

Miinukset: Not soundproofed windows so very very noisy with traffic !

Plussat: Staff was Kindness

Miinukset: When was in to the room Little bit old smell.

Plussat: Clean & quiet.

Miinukset: There was a torn/ripped wash cloth on the counter top when we stepped into the room. It was folded so shouldn't have been used to clean the counter so I guess a damaged/very used cloth was in circulation.

Plussat: The room was nice. Bed was air which I am not a fan of. Parking was great. Pool was cold. No hot tub

Miinukset: Breakfast eggs and oatmeal was not good, the rest was good. Cold pool. No hot tub

Plussat: The king bed suite was very spacious. Two good restaurants are conveniently located next door.

Miinukset: The in-room coffee maker was very small and the coffee was poor

Plussat: Friendly and very polite staff

Miinukset: pool

Plussat: Breakfast was great & the hotel location is very good

Miinukset: Cleanliness of the swimming pool

Plussat: Bus stop near hotel, comfy bed, wifi is okay, hot/cold water strong, tea/coffee and coffee maker inside room, bottled water, toiletries no toothbrush/toothpaste though, cable tv channels, fridge.

Miinukset: Please provide slippers as carpet doesn't seem clean. Front desk staff could be more cheerful or friendlier. Cleaner though nice and polite, knocked early in the morning.

Plussat: Breakfast was rather basic and plain.

Plussat: you're are right near my son's place and he hS NO ROOM. SO I WAS HAPPY! Will be back!

Miinukset: No shower caps lol

Plussat: The property was clean and the bed was beyond comfortable.

Miinukset: Room was outdated. Carpet was older and fraying, the bathroom looked the worst. Where it was clean, it was almost like the sinks and bathtub were stained.

Plussat: Coffee and location

Miinukset: The room was clean but it smelled like somebody has been smoking in there for years. I stayed for 2 nights, kept the window open the whole time didn't even touch it. It was in the walls, sheets carpet!.

Plussat: Great location, room was great

Plussat: The beds were very comfortable. Nice atmosphere. Close to marketplace and restaurants. Close to everywhere we needed to go. Good location. Good bang for the buck.

Miinukset: Paying for parking.

Miinukset: Breakfast was dull and tasteless.

Plussat: Clean and good location

Miinukset: Outdoor Parking requires walking up stairs. Inconvenient if carrying heavy luggage

Plussat: love the beds,

Miinukset: room could have been larger, washroom was compact with no exhaust fan, sound travels you could hear people outside the room,

Plussat: Staff were friendly and helpful. Bed was very comfy. Room was clean.

Miinukset: The pool was closed for maintenance and this was NOT disclosed at time of booking.

Miinukset: Pool could be warmer

Plussat: The staff were great. I have a feather allergy and called ahead. They accommodated immediately. We came up for a wedding. Everything was great. The bathroom is incredible. Honestly it’s nicer then our own lol and the bed, is so comfortable.

Miinukset: The breakfast. Not worth the money. It also came late. And the size drinks you get are kid sized. We paid more for breakfast at the hotel then going to a breakfast place in Kitchener.

Plussat: Room beautiful, breakfast buffet fantastic!

Miinukset: Area, so many drugs and people shouting up. They were everywhere, even back of hotel where you get your vehicle! Almost have to step over them! Pool beautiful, but couldn’t enjoy because kids were running, screaming at the top of there lungs, doing cannonballs! They had absolutely no supervision!

Plussat: Restaurant was good location suited our purpose

Miinukset: Washroom was much to small couldn't open the window for fresh air

Plussat: I liked that the hotel was outstandingly clean, there was no issues whatsoever I really enjoyed my stay

Miinukset: I didn’t like the location of the hotel, find the parking garage was real tricky because you can only access it a particular way

Miinukset: The pool was closed so we were very unhappy about that. The restaurant food was okay, way too expensive for the portion size. There were 2 servers and we were the only people in the restaurant by then and we had to go over to one of them to pay.

Plussat: Design

Miinukset: Not too clean No hot water, didn't even stay the full night

Plussat: Price is okay. Washrooms were not too dirty.

Miinukset: The room was very small and had hand prints on the walls. Bed was squeaky. Towels were rather crummy.

Plussat: location close to a big shopping center.

Miinukset: top bedroom without washroom, need to go downstairs to get access to either toilet or show, no room service during our stay(that's 6 days). WiFi is terrible.

Plussat: we had a kitchen and used it for breakfasts. The location was excellent for access to the U of W.

Miinukset: It needs some upgrading. I.e., the dinging room chairs need recovering; the bathroom receptacle did not work. It would be handy if there were a couple of clothes hooks on the back of the bathroom door.

Plussat: The location is nice. Easy to move about town. Quiet units and quiet neighborhood

Miinukset: Bathroom was not as clean as it should have been. Hair in the tub, hair balls in the corner. Wifi is spotty after 10 p.m. Bed was definitely not up to my Hilton standards. I'm thinking old mattress.

Plussat: We liked having space (kitchen, living room, dining room), the neighbourhood was quiet, the other guests repectful.

Miinukset: The only downside: it is so quiet at night, nobody dares watching television or having a real conversation with other guests. It is almost monastery like ! If we go back, we will ask for another room. Ours was really too small for 2 people.

Plussat: I liked everything about property!! Everything was excellent which includes cleaning, furniture, location etc. i had a very pleasant and home like stay here and my family was happy which made me happy.

Miinukset: Behaviour of cleaning staff was little bit rude which I didn’t like and rate could be more cheaper.

Plussat: We liked the hair dryer provided. Towels could have been thicker but they were clean.

Miinukset: The dresser mirror had come off the wall and was stored in the closet therefore there was no mirror in the room except the small bathroom mirror. The pillow decorating the bed has seen better days and should be replaced but the sleeping pillows were comfortable.

Plussat: Evetything

Miinukset: Nothing

Plussat: It was a perfect size

Miinukset: The mattress on the sofa bed was terrible. Very difficult to find our unit after dark because we missed the sign at the front entrance. Once we found it first time it was a breeze

Plussat: Reception clerk was good and location was convenient for me but basically remote. Unit was not very clean and full kitchen with NO appliances . Now beforehand and adjust , WiFi good , Big TV with 8 channels...

Miinukset: See review

Plussat: They were doing construction in the hallway during the stay. They started with the power tools at 7:30am. Clearly this is a value stay place, slightly better than staying at the university of Waterloo residence, but nothing to brag about

Plussat: Safe, clean and affordable.

Plussat: Great location. Very clean room. Well kept property with nice landscaping along parking lot. Great price!

Miinukset: Could have used a few more pillows but the bed was comfortable.

Plussat: Owners went above and beyond for us. My husband left his money clip in the room. We didn’t realize this till we were about two hours away. My husband called the motel and the owner went right away to check the room and found my husbands money. They packaged it up and sent it to us right away. Honest and friendly. Can’t get a better combination than that.

Plussat: The exterior of the property looks attractive. The road sign is new looking.

Miinukset: The room (#27) has broken down furnature, dust everywhere, a very soiled carpet, and black mold on the bathroom window!

Miinukset: My non-smoking room smelled horribly from smoke

Plussat: It was very clean. The room smelled great when you walked it. Bathroom was super clean.

Miinukset: Bed was most uncomfortable. Super hard. And would like to see extra pillows and blankets. And maybe add mini coffee machine.

Plussat: Clean..very comfortable..strong wifi..lots of TV channels..fridge and microwave

Miinukset: Took a while to adjust heat but very comfortable afterwards

Plussat: Great location, easy to hop on and off the 401. Rooms are small but comfortable with everything that one would need. Clean linen and a spotless bathroom.

Plussat: The motel was nice and clean and the bed was comfortable. Accommodations were very good.

Miinukset: We come from a small quiet town so the traffic noise was annoying and hard to sleep with---not the motels fault just not a good area for us.

Plussat: Breakfast was not included, however the room was clean and comfortable.

Plussat: I didn't expect with this price could get this nice room with friendly staff. Thanks

Miinukset: The bathroom door in the room had been kicked in and their was a fist sized whole in the back.(the frame was busted around the door).

Miinukset: Neighbour (next door) was very impolite with loud noise . The refridgerator was wrong and I asked for fixing it but anyone did not answer me.

Plussat: None.

Miinukset: There was no breakfast offered. Condition of the room (101) was unacceptable. This room should be demolished and rebuild from the scratch. Bathroom below any standards. Bed... no words :( Unfortunately we couldn't cancel our reservation after we saw the room.....

Plussat: Nothing at all

Miinukset: Awful. Dirty. Nasty. Rooms smell disgusting and they smell like smoke, even if they are non smoking rooms. There were stains on the bedsheets. The bathtub wasn't stable. I could, I would give it 0 stars. NEVER EVER VISIT THIS HOTEL. YOU WILL REGRET IT!!!

Plussat: They were understanding and returned our money when we couldn't stay there

Miinukset: They are not very clean places. We booked a double bed room and when we got there they said they didn't have any and gave us 2 rooms. One was for my daughter going to college. She was a little uncomfortable staying by herself. These were supposed to be non-smoking rooms which they were not. The rooms were not very clean at all, but the worse is the mold that invaded the rooms. Within minutes we all got really bad headaches and finding it difficult to breathe. I think sometimes that people are overreacting when they write reviews but this place really needs some work. I could handle the dirt and the sketchy people but I do need to breathe

Plussat: The staff are super friendly. Absolutely loved our room. We actually booked another night here. The town of Stratford I'd lovely.. I have to commend the staff for there cleanliness. I am a clean nut. And I was impressed totally. The bathroom looks brand new. Just lovely. We,'ll be back again for sure. Totally recomend this lovely motel.

Plussat: Beds were comfortable and clean. Staff were friendly and efficient. Internet worked fine. Rooms seemed relatively soundproof as we barely heard the party going on next door.

Miinukset: Non-smoking room reeked of smoke in a major way. There were dead bugs in the bathroom. The motel seems to attract a sketchy crowd.

Plussat: Nothing

Miinukset: Nothing

Plussat: At least the bedding was clean

Miinukset: The floor was sticky and dirty.

Miinukset: It was clean

Plussat: The location

Miinukset: Booked a smoking room, got a nonsmoking room. When complained manager told me "we dont give smoking rooms to respectable people", and didn't seem to care I was upset, or want to hear what I had to say, or offer a solution.

Plussat: Nothing! It was a disgusting filthy outdated dirty smelly hotel

Miinukset: I detested everything about this hotel! It should be condemned !!

Plussat: Clean Friendly

Miinukset: Hot tub had no water

Plussat: We were visiting our family in cafeteria and stayed past 10am ..very very hospitable

Miinukset: Difficult to find..no signs lite up. Tall trees hide sign on roof

Plussat: Better than what the comments said.

Plussat: Absolutely nothing old musty smell dark lighting prostitutes an junkies lived here and hung outside the facility

Miinukset: Absolutely nothing old musty smell dark lighting prostitutes an junkies lived here and hung outside the facility

Miinukset: The phone in our room didn't work.

Plussat: Bed was okay.

Miinukset: Breakfast was very poor. Short of English standard. The wifi was very week.

Plussat: Staff was friendly. Sometimes it is only the greatness of the staff that keep people coming back. But keeping your establishment clean, smelling clean, feeling clean and looking clean helps your guests feel they are special and mean something.

Miinukset: The hot tub hasn't worked in 3 years...fix it. The room was ok, but needed a good cleaning. Hire cleaning people who want to work and be good at it. I run a maintenance company...its not difficult to clean well.

Plussat: Nothing

Miinukset: Very old , needs renovations

Plussat: Nothing.

Miinukset: It was "Disgustingly filthy/dirty " Very unprofessional, . Really you should take card of your health . Filthy breakfast room with garbage food .

Plussat: The enhanced police presence as they drove through the parking lot running plates on the cars of the semi-permanent residents.

Miinukset: The room was dirty, wallpapaer was peeling everywhere, mold in the bathroom, I wouldn’t wash a dog in the tub, dirty washcloths from previous tenant left in the bathroom. A walk through the halls looks and smells like a murder scene! I don’t regret many decisions in life, I tend to view them as lessons and opportunities, but I regret staying here!

Plussat: Room was large size.

Miinukset: Not clean. Hallway carpet filthy and stained +++ general upkeep has been neglected. No lock on outside door to get in building..... handle inside covered in duct tape.