Red Roof Inn Knoxville Central - Papermill Road

Breakfast a sham. Bed but good. Air conditioner leaking over back door entry

The breakfast was the only thing good

Dirty not secure no late check out. A lot of scary people staying there. The unsecured door open 50 times all night long no rest here

The staff was very friendly

The rooms were very dirty microwave had food splatter in it freezer had someone else's food in it bathroom shower head wouldn't pull up all the way so water ran out of spout along with the shower head. TV wouldn't turn off unless you got up and turned it off As soon as you enter the hotel is has a bad smell to it. I will NEVER stay at this place again.

The staff was nice. The breakfast was pretty standard for places like this, but it was hot and well tended to. The pool was nice as well.

The place overall is pretty shabby. The back door to the hotel (which is supposed to be locked and only accessible with a hotel key) was broken so that it never closed. The bathroom was dirty. There were cigarette holes in the blanket, hairs on the sheets, and stained towels. The paint on the walls is chipping. Our door didn’t work very well. Knobs were falling off in our room. There’s also nothing surrounding the hotel so you can’t really walk around the area.

Breakfast was excellent, A full hot breakfast. breakfast. The grounds were also very well kept, and I enjoyed walking my dog. It's great that they allow pets! This was a HUGE PLUS for me!! The location was great.

We had trouble with the room (s). Our first room the remote didn't work nor did the refrigerator. We moved to another room and the refrigerator still didn't work. In this second room, the bathroom wasn't as nice and had a large crack in the shower casing from the faucet dials to the drain spout.

Ummm, if you can't tell from what I've already said, there was NOTHING about this property that was enjoyable or likable. Ok, that's not entirely true. The breakfast was good. Other than the food, the Red Roof Inn has NOTHING going for it.

Everything! The location wasn't near anything convenient. I booked a king bed and it was NOT a king bed....slightly larger than a queen, but NOT a king. The room was NOT clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust EVERYWHERE, ONE towel per person (I've never been in a hotel that gives less than three bath towels, especially when women are staying, because of needing to dry long hair), inaccessible drawers for clothing (unless you were under the age of 10...they were in a short piece of furniture, under the microwave), sheets that NEVER stayed on the bed (every time my daughter or I rolled over, it flew off and snapped off and hit us in the face!). They tried to POLICE breakfast!! They had a sign saying that people couldn't bring food back to their rooms!! Excuse me?! I'm sorry, but breakfast is included in my room stay, and if I want to eat in my pajamas, in the comfort of my room, and my daughter wants to go down and bring it back for me, who are they to say I can't?! They weren't giving us real plates or silverware ......it was ALL DISPOSABLE!! Give me a break!! But the WORST part? The building was NOT SAFE!! We were close to the end of the hallway, near an exterior door. This door DID NOT CLOSE AT ALL!!!! We had not been informed that the door was damaged and could not be closed!! This means that ANYONE, at ANY TIME, had complete access to the building!! I was traveling with my 13 YEAR OLD DAUGHTER, and ANYONE could have walked in, at any time?!?! We should have been notified, and that should have been a TOP PRIORITY for the property, but we were there for a WEEK, and nothing was done to fix the door!! (And yes, they knew about it. I asked to speak to the manager, they weren't there [in the middle of a weekday], and nobody ever responded to my concerns.) There was one morning I walked out that door into a cloud of MARIJUANA SMOKE, which I reported; no follow up from management.