Lahaina hotellia

Plussat: Nice view

Miinukset: Room and bathroom were small for deluxe king room

Plussat: Pool areas and beach for kids.

Miinukset: Lack of restaurant and food choices due to renos

Plussat: The beach in front of the property was wonderful for snorkeling. The pools were plentiful, and I loved having the “adult pool” with no kids allowed. The chaise lounges chairs were plentiful and I was always able to find one.

Miinukset: The pool water was SUPER warm. None of them were cool and refreshing. I really wish at least one of their pools was cooler. The beds left a little to be desired in the comfort department. The pool bar drinks were insanely priced.

Plussat: Location, amenities.

Miinukset: Construction, old rooms.

Plussat: Location great, pool just ok, food was great in every area .

Miinukset: Concierge were not helpfull only wanted to sell? Didn't think we were trying to buy , Thought we were on vacation. Room service extreamly poor, only cleaned the room every other day and we paid for cleaning daily? Bought items and maid threw out?. Poor guidence on Ocean , Massive winds Friday and almost drowned ,Fire and ambulance helped and another resort helped no concern on Westin part only worried if I would seek a Attorney. Remodeling in full swing very disappointed noise. Brought 2 grandkids and pamphlets states kids robes and OH not this location (why offer something you cannot provide. For the travel priceline miss informed what we got. Would have not stayed if I knew there were no rooms ie:bedrooms

Plussat: Very good breakfast.. Great variety .. Outstanding service.

Miinukset: Nothing ... For us it was great.

Miinukset: The room was on the second floor with no view whatsoever. The room was sub par for what I paid. There were no restaurants in the hotel. The room service was bad and unprofessional.

Plussat: Nice location, on the water, nice pools

Miinukset: Restaurants and food were below average

Plussat: The service has been excellent, lobby and pool are amazing , renovations are stunning. For my family with young kids, the kids pool is the most important factor for us and my kids loved the pool and slide and waterfalls and parrots and feeding the koi!!

Miinukset: Rooms are a bit dated in ocean tower but I wasn’t expecting too much given the deal I got on the room.

Plussat: Location is Fantastic.

Miinukset: Cleaning Room is a low quality.

Plussat: The beach and staff.

Miinukset: It was undergoing major construction within main common area. Resort fees and parking added $60 a day

Plussat: Amazing scenry of the hotel

Miinukset: The temperature of the pool was a little bit too nippy for children to swim unless it is a middy or untill 2oclock

Plussat: Location. Great room. Great vieuw.

Miinukset: Overcrowded hotel. Lack off facilities around pool. Towelwar starts at 7AM. Hotel policy of removal of unattended towels is not enforced. Food and beverage prices are excessive.

Plussat: The property was gorgeous and child friendly. The only downside was it was outrageously expensive!

Miinukset: The cost of food!

Plussat: friendliness of staff

Miinukset: my room was very dirty, view was terrible other hotel guests from above made stay uncomfortable. I left this hotel 4 days before i planned to

Plussat: The pool and location were amazing. We lounged around the pool almost every day and enjoyed the friendly service of the waitress that passed by. The hotel is right on the beach and a very short walk to Whaler's Village (a shopping mall). If that is not enough stores, Lahaina has more and the Westin provides a shuttle service that leaves every hour to Lahaina.

Plussat: Loved the look and the location and pools

Miinukset: Bathtub did not drain which was disappointing. Showered in two inches of water :(

Plussat: It was reasonably quit. We liked the gardens and that the central lobby was open, and inviting.

Miinukset: Guest parking; the spaces are very small, and the parking attendents are borderline rude, they put a lot of emphasis on "their" valet parking. I'm going to change "borderline rude", to, rude.

Miinukset: A little over priced comparatively, would have liked a more selection in restaurants something for casual too

Plussat: The Hyatt resort and spa had beautiful views everywhere. The staff was wonderful. The rooms were up to date and had the most refreshing smell. The restaurants on location had some of the best food we ate in Maui. The drums of the pacific luau was a wonderful show.

Miinukset: Na

Plussat: Love the penguins, koi fish, parrots, and whales. Japengo ( waiter- Jeff) incredible food and service w wonderful view!

Plussat: Location(Near to beach), swimming pool

Miinukset: Staffs were not friendly at all. I won’t choose this hotel next time.

Plussat: AMAZING HOTEL & STAFF!!! Highly recommend

Miinukset: Parking was interesting - we were paying $22 per day plus tips for valet for 3 days until we realized we could park for free on our own. I wish the hotel was more clear about the parking options.

Plussat: The grounds were amazing.

Miinukset: Room was dated and needed remodeling. Bathroom was very tiny.

Plussat: STAFF WAS PHENOMENAL. The service can make or break a vacation. Hyatt's staff from check-in, to bell service, room service, and restaurant service was across the board excellent. Location could not have been more convenient and views were incredible.

Miinukset: No.

Plussat: Very friendly and helpful staffs with great hospitality.

Miinukset: The bathroom was very old and outdated. The ceiling was cracking and mildew around the bathtub.

Plussat: Would recommend this resort to others. Great location and as a resident of the resort you also have access to the other facilities offered by Hyatt Resident Club, giving you more options of pools and areas to lounge. Also love that you can walk along the beach to get to Whalers Village where there are some shops and restaurants. Love that the gym is well equipped. Most of the staff were very friendly and hospitable but one staff who stood out for us was Joven, who works in the breakfast area was particularly thoughtful. He remembers my coffee order with soy milk as I'm lactose intolerant without being reminded the next day or the day after. Also, for those who wants to venture out to Maui Shopping Outlet, you can easily hop on the hourly shuttle. Restaurants in the resort offer good tasty food.

Miinukset: Choices at breakfast were limited. Particularly for those who is either coeliac or lactose intolerant. For guests who like their coffee, filtered coffee is just too weak. Would have appreciated a barista made coffee.

Plussat: More fun activities, staff are very friendly. Foods are great, friendly atmosphere

Plussat: This place is amazing! The staff, the rooms, the facililities, everything was beyond expectations! The food at the restaurant was incredible and the location was stunning. Cannot fault! Will definitely be back!

Miinukset: Nothing!

Plussat: Great location. The hotel is situated so most of the rooms had at least a partial ocean view.

Plussat: Loved everything about this place. We had a great room with a view and saw whales regularly. The staff was great and we loved every minute.

Plussat: This hotel was beautiful. You can't really beat the location. Right on the beach. Rented Kayaks...so much fun. The resturant was nice as well. Recommend you buy the meal vouchers with your room purchase...totally worth it. Hotel grounds lovely as well.

Miinukset: The pool gets a little busy and they don't really keep the kids out of the adult pool. The bar near the pool doesn't open till the afternoon. Thought that was a bit strange but hey I live in Vegas.

Miinukset: Bathrooms in the lobby were not clean

Plussat: Beautiful hotel and grounds. Close walking distance to Whaler’s village. Beautiful beach to see the whales breach out of the water

Plussat: Location of hotel itself is great, right on the beach, we had ocean front room which can easily spot whales! We couldn’t ask for more!

Miinukset: I have nothing didn’t like about this place!

Plussat: Great beach, friendly staff, good views (if you have ocean view room)

Plussat: Good location - but it’s all quite shabby. Walking on the carpets which feel sticky. Old facilities. Small pool and section of beach. It’s just not worth the money.

Plussat: The hotel is literally on the beach! It has an excellent location and is quiet and peaceful.

Miinukset: I understood the hotel was older but I was a little shocked to see how dated our room actually was. The carpet was badly stained and the bathroom could use an update for sure.

Plussat: Location, view from balcony

Miinukset: Room was small, no microwave. bathroom sink was in the room not in the bathroom. Hotel hot tub was one you would have a your personal house NOT at a resort.

Plussat: Scenic views

Miinukset: Not really

Plussat: the situation, the room was nice , clean and with a nice view

Miinukset: The woman who seats the guests for breakfast is incredibly slow, so that one has to queue for 15 minutes to be seated,and in the restaurant, the waiters are not very nice..The woman at the activities desk looks more interested in her Iphone than in the guests wishes!!

Plussat: very poor management

Plussat: Very relaxing atmosphere.

Plussat: Everything was perfect.... The staff were amazing, and were just so helpful. The rooms were always so clean, the cocktails at The Ocean Terrace were sensational, the food was scrumptious, and that sunset, wow!! was just simply breathtaking. Getting around is quite easy if you don't have a car, providing you want to stay in the immediate area. There is a trolley which is free around the Kaanapali area and if you want to go into the local town of Lahaina you can catch a bus for $1 from Whalers Village. We loved it & will definitely go back.

Miinukset: The only thing i didn't like was having to leave this beautiful place. The food however is a little expensive but you would expect that in any resort anyway.

Plussat: Staff was great!!! Great beaches...

Plussat: Very nice hotel with nice rooms and facilities. Good location near beach and Lahaina town, shopping etc.

Miinukset:

Plussat: Views

Miinukset: WLAN, location -> not Hawaiji feeling

Plussat: The room was nice. The complex was close to a grocery store and pharmacy. The pools were great.

Miinukset: Pool near ocean had plexiglass fence around it so it prevented wind/breezes, whereas we would have liked some wind to cool off. Thus the pool was hot and had little to no shade.

Plussat: We were assigned a room that was ocean view but the other part of view was a concrete ditch and another property's parking lots. I asked to be moved to an ocean view that also looked over the pool and play area. We were moved immediately.

Miinukset: That we had to leave early. We actually only stayed one week instead of two because of the COVID 19 pandemic. Everything was closed (restaurants, bars, tourist activities, stores) and we also wanted to make sure we were going to be able to get home. There were rumors that airlines were going to start cancelling flights and we couldn't take that chance.

Plussat: Perhaps I had diminished expectation coming from Honolulu and high prices of hotels generally in Hawaii. The resort felt like a resort (2 pools with a hot spa, towel service), room (apartment) was big and comfortable with kitchen and laundry. Beach access was great (there was a rocky area but you can walk to the sandy part). Had DVD rental and a library! There was also a lawn with some games.

Miinukset: It is pricey but I guess that is Hawaii. Every time you drive into the car park you will need to press for a ticket (isnt it a waste of paper?!). The rooms were also made quite late (about 2 - 3pm) and we always missed it as our little one needed to nap.

Plussat: The location was perfect for my stay since I was spending time in Lahaina and Kapalua. I actually had a view from the lanai which was a nice surprise.

Miinukset: I wasn't aware that the shoreline was rocky.

Plussat: Well maintained hotel located within walking distance of many stores and restaurants.

Miinukset: No beach. Also, boardwalk did not connect with main Kaanapali boardwalk.

Plussat: Great location, great amenities and great service

Miinukset: Could use a little updating

Plussat: Good location, Staff are very friendly and responsive

Miinukset: do you need I rented was Spartan, with you a decorative touches. The carpet in the bedroom was heavily stained. The rest of the apartment was tile without throw rugs. The kitchen was adequate, And the whole place was clean, except for the rug in the bedroom.

Plussat: This is a good property and I would stay here again. I would recommend it as well. The pools were nice and clean. The bar / restaurant was convenient to the pool area. The sundries store was well stocked. We had a good view from our room. I took some great video of the whales from our lanai. We had a 1 bedroom suite which was perfect for us. The full kitchen was nice to have. The grocery and shops across the street were very convenient. Also, Lahaina was a short 10-15 minute drive from this property.

Miinukset: There was nothing significant that I disliked about the property. The room is somewhat dated, which for us was not a big deal. The bed and pillows were not super comfy. We had dinner at the restaurant one night. It was just ok. Not bad, but not great. Our server was very pleasant. No issues from that standpoint. We found it odd that there was a charge for the exercise room. It wasn’t a huge fee but it was strange considering there is a daily resort fee. There is a parking fee of $9 per day, which we had no problem with. Parking at hotels in Chicago can be $50-70 per day so not a big deal to us but it might bother some. The only thing that bothered me was on check out day. We asked for a 30-45 minute late checkout and it was denied. I travel 150 nights per year for work and rarely ever get denied a request for a 30-45 minute extension. I understand it is their policy but that left me with a bit of a sour feeling. All things considered this is a good property. There were young couples with kids, older retired folks, etc. I would go back and I would recommend this property.

Miinukset: The room was old and musty smelling, not a value at $459 per night. Painters all week outside of room hard to relax

Plussat: It was OK.

Miinukset: The pictures of room on your website doesn’t do justice to what I got. The ocean view is pretty much pool view. Was disappointed

Plussat: Clean, comfortable, easy driving directions, 2 nice pools, beautiful garden area, nice landscaped lawns with lounge chairs available for sunning

Miinukset: They charged for parking - I think that should be included in the price of the room not an additional $20/day fee. One of the pools should have been adult only....kids were loud and being kids at both pools

Plussat: Locate close to shopping center, store and few minutes away from Lahaina Town. The room was very comfortable and able to accommodate visitor's for happy hour or dinner. The staff was great, very helpful and informative about the facilities.

Miinukset: The cost may be on the high side and may have to look at other properties for future visit.

Plussat: Very traditional style

Miinukset: A little long in the tooth.

Plussat: The Ka'anapali Beach Hotel is in a wonderful location with walk access to the beach just south of Black Rock. Black Rock has wonderful snorkling and lots of sea life. The Ka'anapali Beach Hotel staff are great and very friendly and provide great service.

Plussat: Some live entertainment in the evenings around the stage. Ice machine was available.

Miinukset: Room was not as represented! I was given a room on the third floor with no elevator available! Since my husband & I are both 74 years old we did not want this, even tho we have no disabilities, so the room we were given was not even partial ocean view. I did not get what I paid for & am very disappointed. I tried to email you and the property when we were there. Available food was very limited

Plussat: We loved the front desk staff - Michelle, who was very good in her hospitality. Made us feel at home and address any concerns we had. We needed a change of room and she made sure of it and ensured it is something to our liking by getting us a room in the Maui wing. She was understanding of our needs.

Miinukset: The day we arrived, the dinner was a bit cold. Breakfast buffet was ok though they had a wide spread. Overall, the food staff could be a little more friendlier.

Plussat: location

Miinukset: cleanliness of room

Plussat: we like the location. we got to see a pod of whale go by while we were sitting on the beach.

Miinukset: This hotel is not a 3 or 3.5 star hotel by any means , the rooms were old and dated and needed complete renovation and the staff sucked

Plussat: The view, the beach, the bar, the shows

Miinukset: Pool was kinda small. My only complaint

Plussat: Location to beaches and shopping was excellent!

Plussat: The beach and the staff

Miinukset: Felt nickle and dimed, paying for use of the safe and parking after paying over 400$ a night for a room. Food and drinks very overpriced

Plussat: Great location. Friendly staff.

Miinukset: The hotel is due for a remodel, which I heard was coming soon so that's good.

Plussat: Very friendly staff...treated us like family.

Miinukset: Pool was very crowded and outdated. The kids kept running into the adults along the edge or the scuba class in the middle.

Plussat: The htel and staff are efficient and very friendly & offer an authentic Hawain atmosphere.

Plussat: It was very comfortable and clean I loved the pool and the space for tanning. The room was made up promptly and well. What a great hula show and entertainment!

Miinukset: Everything more met my expectations!

Plussat: Excellent staff, actually made you feel welcome and that they truely appreciated your business. Great restaurant and snack bar on grounds. The grouunds themself are well taken care of and are constantly being groomed.

Miinukset: I did not like the fact you had to pay $9.00 a day for self parking and $11.00 a day for valet parking.

Plussat: It was very close to everything, the grounds are beautiful and it was just a great place to relax.

Plussat: Hotel was right on the beach, staff was very friendly and helpful. Hotel is walking distance to shopping and restaurants.

Miinukset: The fact that internet was not included in the room rate.

Plussat: Service; Hawaiian flavor; welcome breakfast where the staff highlighted "things to do."

Miinukset: Because I missed a flight connection (no fault of my own), I did not arrive at the hotel until December 27, or one day late; yet, the hotel still charged me for December 26th, a day I did not stay there.

Plussat: Authentic Classic Hawaiian Old Style

Miinukset:

Plussat: Nearness to the beach; Grounds are well-kept; a/c in room worked well; Hotel personnel are friendly; Maid service was good; Small store on-site was very convenient; Breakfast buffet each morning was good;

Miinukset: Too noisy every night - live music ran until 9pm; Tiki bar over-priced and nothing special; Room had no microwave; no jacuzzi; no gym; hotel guests should not be charged for parking; though hotel grounds are well- kept the hotel is showing its age -- our room had a strong musty smell in one corner; would have been a plus if room had a dvd player in addition to tv & cable

Plussat: garden was amazing! And also stuff of this hotel!!

Miinukset:

Plussat: This is a nice Hotel that I can recommend. The rooms were nice although nothing really special. There is a nice atmosphere and the staff does everything to introduce you to the Hawaiian culture. The swimming pool is OK but simple no slides or other fancy things which offer some of the other more expensive hotels. The music and dance performances are nice and the terrace is perfect to sit and relax in the evening.

Miinukset:

Plussat: Very friendly staff, almost without exception. Well trained. Obviously right on the beach with a fine pool area. Large two room suites.

Miinukset: What's not to like. Know that it is an older hotel, a former Embassy Suites, but that is not really a criticism. Just know not to expect a new facility. Don't expect The Ritz.

Plussat: Location, nice pool, good bar, convenient parking, near beach.

Miinukset: No maid service in the rooms! One elevator was being repaired, other was very slow. Regularly waited ten minutes for the elevator. seemed understaffed, always a wait at front desk.

Plussat: The room was spacious & well equipped with a large deck that we would have been able to enjoy more if the weather had been nicer.

Plussat: The room is comfortable and clean. It could use some updating.

Miinukset: It would be better if it had a cooktop/stove in the kitchen.

Plussat: Beds were to hard

Miinukset: Softer beds. We booked a king size bed. When we got there they gave us 2 double beds. A bit frustrating since we booked this 4 mos in advanced. They moved us to a different room with a king size bed the next night after being treated very rudelyhe lady at the front desk was very rude &

Plussat: Location, beach, out door

Miinukset: We paid around $1800 for 3 night for an ocean view room but we got a lower level very partially ocean view in old tower. Room smelled mold very strong, we had roach in the kitchen and took a picture of it, most of the power plugs were broken in the room, big stain on the sofa bed, un helpful staff in front desk. Wont go back there any more.

Plussat: The rooms were very nice and upgraded and clean.

Miinukset: The price of food. 2 cheese burgers no lettuce tomatos or onions or fries 2 drinks 56 dollard really. the hotel lost power tow days no back up generators . try to sell us a timeshare. were on vacation don't want to buy a dam timeshare

Plussat: Nice setting

Miinukset: Resort fees are too high for what we receive

Plussat: Kaanapali Beach Club has a great location along with an awesome pool area. There are plenty of lounge chairs and a small pool slide area for kids. Bar and snack bar are great additions and the staff are very friendly and helpful.

Plussat: pool and beach area

Miinukset: rooms. Ours hadn't been refurbished yet, but I know you're working on it.

Plussat: The size of the room where big We get one room and accommodate with our 4 kids yeasy!!

Miinukset: The restaurant service was bad? They brought to us a rough pancakes! When we show it to our servant,she took it back to the kitchen,and they put the same Pancakes on the pan to cook it more!!!!

Plussat: I loved the coy pond and fish

Miinukset: The bathroom was huge and comfortable and room was so comfortable and clean

Plussat: Kannapali Beach Club was very clean, great food, great beach, excellent FRIENDLY staff!! Would definitely stay there again!!

Plussat: excellent front desk staff; liked ability to grill, full size fridge; added reservation to our timeshare exchange

Miinukset: we thought that the parking fee was high

Plussat: Beautiful beach close by. Everything you need in close distance.

Miinukset: Our apartment was quite old unfortunately with old furniture and ugly carpet on the floor.

Plussat: Room facilities

Miinukset: nothing

Plussat: The location of this hotel was perfect. As was the beach and the pool. The property is right on Kaanapali beach which is my favorite in Maui. The pool is large, clean, has great ambiance, and was never over crowded.

Miinukset: I felt the room was very outdated, and a bit dirty. The furniture on the lanai was dusty and dirty, and made it so I did not want to sit out there at all.

Plussat: Great Beach Friendly Staff at the Restaurant A lot of Space in the Studio

Miinukset: The Studio needs some cleaning like the AC and the lamps are full of dust. You hear the noise from the streets Staff had no Information about the Situation now and was not interested to get some Informations!

Plussat: Service and location were great

Miinukset: Dated interior, beds not quite up to snuff in terms of quality

Plussat: Laid back resort. Staff was very helpful, especially given the tough situation.

Miinukset: The cafe is so-so. Great location but the food is not great.

Plussat: The amenities and beach are fantastic! Large studio room!

Plussat: quiet, nice adult pool, great restaurant, special event menu each night of the week

Miinukset: no

Plussat: Beautiful resort on a fantastic beach. Snorkeling right on the beach out front, no need to travel anywhere! They had showers when you come off the beach which was great. The pool was lovely; it was heated and had beautiful landscape around it. The hot tub was a nice feature on the colder days. The restaurant is right beside the pool, so you can eat/drink at the poolside. The bartender was very friendly and made delicious drinks. They upgraded our room and the kids were amazed how big the suite was! The deck was huge and so nice to eat dinner and breakfast on. The general store in the lobby is very helpful, they had so much and we didn't find the prices any higher than in town.

Miinukset: Nothing it was great!

Plussat: The size of the compound was very nice...not too big or lots of people; great beach right in front. Staff was very helpful and engaging...coffee in lobby early each morning was very nice.

Miinukset: Had to leave early due to virus

Plussat: Mukavan rauhallinen sijainti. Huone puutarha näkymin ja isolla parvekkeella oli todella mukava. Ranta oli pehmeää hiekkaa ja mukava. Myös allasalueet olivat Ok. Kaikkiaan viihtyisä paikka.

Miinukset: Ravintolan tarjonta oli aika suppea ja pääosin ”mättöä”

Miinukset: Due to the Corona-19 Virus we were not able to use all of the amenities or restaurants, etc. We also had to pay the full rate for an extra day because our flight was canceled.

Plussat: Loved the view from our room. Convenient shopping on the grounds with a wonderful walking trail along the coast!

Miinukset: Nothing

Plussat: The view is fabulous but too far from the beach for me. This I was my second stay at Kapalua Villas and unfortunately this visit was quite disappointing.

Miinukset: There were a lot of cockroaches in our villa. We did bring this to the attention of the front staff and they were very helpful. They cancelled the resort fee and upon check out they cancelled the cleaning fee. However it was an awful experience for us.

Plussat: The golf villa overlooked a beautiful course and the ocean. We watched the sunset and had breakfast on our patio daily. The two story villa felt like home. The beaches are amongst the best on the island. Great shopping and dining in Kapalua.

Miinukset: The cleaning fee was high but our low daily rate made up for that.

Plussat: Wonderful property views from the ridge and bay villas. The pools were very clean and well appointed. Great coastal trail for morning walks.

Miinukset: Like many of the people who reviewed the property we originally stayed in villa 2022 which had issues with roaches in the kitchen. After two nights, we were moved to a beautiful villa that was clean, spacious with well appointed. The office was reasonable with working with us to come up with a solution. The two women who worked in the office were great. Unfortunately, the one gentlemen who checked us in wasn't very sympathetic to our situation or the fact that we had a 16 month old toddler.

Miinukset: The decor is somewhat dated and older carpet. A little bit of a walk to the beach (10-15mins depending on which cove) but very beautiful views and spacious condo

Plussat: It was very clean and had all cooking utensils ect...

Miinukset: It rained alot

Plussat: large room near beach with full kitchen, washing machine

Miinukset: far from most destinations, no gym.

Plussat: The location of the villas is amazing. They are walking distance to the beach and to many restaurants.

Miinukset: We have stayed at the Kapalua villas before but this time our villa was very out dated and musty smelling.

Plussat: View of ocean very good.

Miinukset: Relative isolation. Lost w/o a car. (Though some would like this more than me.)

Miinukset: More up to date furnishings and look in unit

Plussat: The hotel was the only pleasant thing. It was big, clean, quiet however the staff was atrocious. Extremely rude and txhstomer service was disgusting.

Plussat: The view was stunning and never tire of it. Apartment on cliffs and easy beach access in well laid out resort.

Miinukset: The property looked like someone has stolen half the furniture with one small and very old uncomfortable sofa. No boogey boards beach chairs etc that other cheaper villas all had. Old fixtures and fittings - villa needed an upgrade badly. Making it expensive for the quality.

Plussat: Best view you could imagine. Nearly floor to ceiling windows and the balcony. Clean, neat, basket for shoes so sand doesn't go everywhere

Miinukset: I wish I knew what the kitchen had and didn't have before arriving (pots, pans,...). I would have brought a different variety of food.

Plussat: Companion wanted to see whales. I knew from previous stays stretching back 25 years that this was a place where you could sit in the unit with binoculars and watch whales all day. I am a residential developer and am impressed with the excellent upkeep of this 45-year-old property. We were upgraded to a 1BR-2Ba unit on the 10th floor [#1005] and it was excellent for whale watching and very well maintained. I have recommended this property to friends and will continue to do so.

Miinukset: The secret is out! On my 1st visit, everything above Lahaina was pineapple plantations and the roadway traffic was pleasant. The evolution of the tourist industry has brought with it significant traffic. However, additional restaurant options have also appeared in the area. The free parking at Aston Mahana is convenient compared to valet parking at resorts. I will be investigating ownership possibilities.

Plussat: The views here are world class. If I was a troll, I would have posted "1 star, ocean is too loud, couldn't sleep", but honestly, it's been such a dream spot. Plenty to do right here, and not a far drive from the rest.

Plussat: The location was excellent. The ocean front view was wonderful.

Miinukset: The beach adjacent to the hotel was washed away and basically not there. We lost power to our room twice; however, there were storms and I'm sure it was not the fault of the hotel.

Plussat: The view when you open the door is breathtaking...every single time! Loved sleeping with the lanai door open & hearing the surf. The kitchen is well appointed. Heather was very helpful with information & activities.

Miinukset: Wish the living room windows could open. Would be nice if pool was bigger. The bathroom needs an exhaust fan. If the little window in the kitchen opened there would be a great cross breeze.

Plussat: We stayed to the Mahana to celebrate our 18th wedding anniversary, without kids. The staff was very helpful throughout the week. Upon check-in, they gifted us chocolates and a bottle of wine for our anniversary. A very sweet touch! Our condo was beautiful with a full size kitchen. Coffee and toiletry amenities included. Daily maid service was awesome. Loved having a washer and dryer in the condo. Beautiful views out of the floor to ceiling windows in the living room, bedroom, and lanai. Pool area was very nice (not too crowded) and everything is within walking distance! Saw sea turtles from our lanai. There are no other properties so close to the ocean.

Miinukset: Nothing- We will bring the whole family next time.

Plussat: Daily housekeeping. Beautiful views from 1pth floor.

Miinukset: Shut down Hot Tub way to early. Pool bathroom/shower could use a good scrubbing and painting. Need updated ice machine that is hygenic.

Plussat: Views staff facilities

Miinukset: The bed was painful

Plussat: The location is great.

Miinukset: The rooms are all super dated. They look to be last upgraded in the 90s.

Plussat: Beautiful ocean front room with an incredible view. We stayed on the 12 floor and love sitting outside and enjoying the view and sea breeze. This area is much quieter than further south. The staff were friendly and helpful. The restaurants within walking distance were excellent. I honestly can not say enough nice things about this place. We stayed 21 nights and will definitely go back next year.

Miinukset: I wish the resort provided an airport shuttle. Other than that, I can’t think of anything

Plussat: It's at the Whaler's Village right by the beach and restaurants, 10 minute drive to Front St and places in Lahaina. The grounds are nice and each of the units have a view of the ocean and mountains and a full kitchen.

Miinukset: Our unit had a leak and they let repair crew into our condo before they were able to inform us. We were promised anniversary gifts but had to follow up next day and wait an hour in hotel room. Cleaning knocked twice 30 min before checkout, felt rushed.

Plussat: Love the location. Good, well maintained building. Happy (multi-time) return visitor.

Miinukset: Good bones building...externally very well maintained. But many suites badly in need of updating. For example...ste. 1274 that we occupied should be upgraded with new carpeting (still old shag) and updated bathroom fixtures.

Plussat: Quiet and excellent location. Rooms very nice. Direct beach access.

Miinukset: No restaurant on the resort, but several nearby.

Miinukset: Sofa bed needs a new mattress.

Plussat: You are right on the beach, which in early Nov was calm for most part, but then check out day we had more rough waves lol, but they got a well stocked pool service place where you can rent umbrellas and chairs to enjoy the beach, or do other water activities paddle board lol. Just be aware if you snorkel out father in the ocean, the current will pull you down the coast a bit from the hotel, just check your surroundings frequently so you know how to swim back lol. But there are interesting fish down below here for sure. We got an ocean view room in tower two with a Murphy bed and King ensuite, it was awesome have two separate bathrooms, a ensuite dryer and washer, our kitchen was large with sink, dishwasher, fridge, microwave, oven, and fully stocked cutlery and cooking utensils. Really impressed! While it's not the cheapest accommodation it's so comfortable, it feel like home, and whalers village is literally next door, you don't have to pay for parking there because here you get access to your own garage or outdoor parking. Even on check out day, out flight wasn't till 11 pm, but they let us park our car on the grounds as long as we had the rearview mirror pass still. They have a great hot tub and pool here too, and outdoor showers to help clean off the sand, it gets everywhere lol! I really enjoyed my stay here and would choose this place again next time I am in Maui which is hopefully soon!

Miinukset: Really didn't find anything I didn't like.

Plussat: Location

Miinukset: No room service

Plussat: Everything! Accomodations were great. Very friendly staff. Great locationDining very good. Would definitely return!

Plussat: Our unit was comfortable and had a great ocean view.

Miinukset: Nothing- everything was great.

Plussat: Right on the beach. Close to restaurants and shops. Easy trip to Lahaina on the local bus.

Miinukset: Had to leave early due to Covid 19

Plussat: Excellent location. Nice beach, near to restaurants and mall.

Plussat: With it right on the beach was fantastic. It has a great pool and hot tub.

Miinukset: Parking is tight at late night.

Plussat: The grounds were beautiful.

Miinukset: Old outdated furniture and the bath tub was disgusting. Stained and dirty.

Plussat: The resort is nicely located at the edge of Napili beach, which is perfectly located on West Maui (e.g. 15 min drive to Lahaina, few minutes away from great beaches). Room was spacious, clean and comfortable, access to the two pools in the garden was easy, the fully equipped kitchen gives the option to cook. We enjoyed our stay!

Plussat: location and staff

Miinukset: TV did not work and ac was noisy

Plussat: Location, beach, price , the Gazebo restaurant and near by restaurants.

Plussat: The gardens and the the ocean front.

Miinukset: Lot of noise daily from garden maintenance. Parking inadequate. Spaces too small for rental cars.

Plussat: Napili Shores was very comfortable and pretty. The atmosphere was very relaxing. The pools were clean. All the grounds were cleaned regularly. Good security. The whale watching was fantastic.

Miinukset: It was a little hard to walk to the beach.

Plussat: Gardens, barbecue

Miinukset: Nothing

Plussat: Located on our favorite sandy beach on the island.

Miinukset: It was very warm. The units patio and windows face the afternoon sun. There wasn’t much air flow through the unit and the air conditioning didn’t work. Very uncomfortable! The woman who checked us in was very gruff. She didn’t seem very happy in her job.

Plussat: Perfect for a last minute getaway on a budget. The pools and hot tub were great, and the beach was just a few minutes away by foot. Dinner at the restaurant was delicious, and Paula the hostess was so sweet and had great recommendations! Brunch at the gazebo was also great with super friendly service. The man who was at the front desk for most of my stay (can't remember his name) was really pleasant and helpful.

Miinukset: Concierge was a little rushed, but I went toward the end of his shift (I thought he was there until 5, but he closes up at 3). He did help me with my zip-line reservation, which was a nice little day trip. A few of the front desk staff were not very friendly, but warmed a little at the end.

Plussat: I booked 4 people but we cannot fit ourselves in the one king bed and sofa which was quite not comfortable.

Plussat: Property is "old Maui." Comfortable and worn but still quite enjoyable. The restaurant you have onsite needs to offer decent steaks; just a couple of varieties like ribeye, new york strip and filet. not too big and not too small but definitely put steak on the menu in addition to the prime rib on the weekend.

Miinukset: all reasonable and fair value

Plussat: Huge rooms with a full kitchen. We were upgraded to an ocean view room which was beautiful. The hotel is nearby a small market and in a very quiet area. It didn't take long to drive to Lahaina or Kahului so I did not mind how out of the way it was.

Miinukset: Some of the room furniture is a bit 80's kitchy (tiki tv enclosure.)

Plussat: This place is beautiful... almost heaven-like. The pools are separated into mini pools so you can hang out by yourself or with your own group that gives you the feeling of you own the entire pool. The garden is just beautiful. Staff are friendly and attentive.

Miinukset: Housekeeping is not very thorough sometimes, but still gets an A-. Not too thrilled about having to pay $30/night for valet parking. And feeling obligated to tip them every time we need to get our car or have it parked. The resort fee of $40/night should include valet parking.

Miinukset: the staff and high prices feels like they think only on how to take more money from you.

Plussat: Very clean

Miinukset: No buffet at breakfast. The beach was public and small.

Plussat: The definition of magnificence all over, this resort is the perfect destination to unwind, have one of a kind experience. The property has top-notch facilities, including am amazing see view swimming pool, access to a beautiful private beach and bay, amazing public bars, Merriman’s restaurant located in the property is one not to miss; amazing service, delicious food, outdoor seating area with an elevated view towards the sea. The suite was well equipped, up to the date kitchen, washing machine and dryer. The staff were super friendly, we made lots of friends in just few days spent in Maui.

Miinukset: Nothing at all, this is one of a kind destination. We will sure be back at Montage. Mahalooo!!

Plussat: Basically we liked everything. We came here last year in June and loved it and decided to come back again this year and to our surprise found we were in the same apartment as last year.

Miinukset: Can’t think of anything .

Plussat: The best!

Plussat: Incredible

Plussat: Well kept grounds and facilities. Always easy to get a cart ride down to private beach facilities. The location in Maui was great.

Miinukset: Room really needs to be updated. AC worked poorly. Cooking utensils and dishes are extremely limited.

Plussat: Closeness to the beach. Easy check-in.

Miinukset: Expensive cleaning fee- in addition to the resort fee that was never disclosed to me !!! Not very helpful staff except the lady who checked us in. No daily housekeeping. Not close to shopping, restaurants, grocery.

Plussat: Great location, and very comfortable.

Plussat: Staff was very friendly and helpful. Unit was very clean. Great location within walking distance to Kaanapali Beach (the hotel Cabana), shops and restaurants.

Miinukset: Needs a remodel . Had a smell in the room

Plussat: Great location. The kitchen was key and the staff was friendly. Loved being able to be picked up for a ride to the beach.

Plussat: Our view of the ocean was great, as was the cabana. Our room was very nice.

Miinukset: The resort fees and especially the cleaning fees are outrageous. We'll be checking our other resorts for our next trip.

Plussat: The physical beauty of the grounds. The proximity to the beach and cabana. The new hot tub and pool.

Miinukset: The condo we were assigned is a bit dated and needs updated bathrooms. The kitchen had been updated and was nice and the king bed was comfortable. It worked nicely for us.

Plussat: The kitchenette was well equipped, the bed very comfortable. We really enjoyed the double patio doors that opened onto our on private patio. The grounds at the resort were very well maintained, and the cabana was great. Will stay here again for sure!

Plussat: Great location- easy to get to anywhere, but needed to drive to get to places. Not convenient without a car or if you want to walk to places to avoid driving.

Miinukset: Under construction- started early in the morning and the main pool was closed. We were very bummed! I feel like they should have said something prior to us booking a room. This is not a resort so pools are very basic and no hot tubs.

Plussat: Staff is great. Location is fabulous.

Miinukset: Had to change rooms. 1st room was old, musty, and in need of remodel. Most or all units are privately owned. Unless you rent directly from owner, you don't know what you will get. You could be very disappointed. Also main pool was closed and construction was happening directly in front of our unit.

Plussat: The location and the historic building in Lahaina! Very convenient to the water sports and boating activities

Miinukset: Parking was a bit far from the property and no elevator for seniors and no hot tub.

Plussat: Great location. Modern bathroom and bed. Excellent patio overlooking the main street.

Miinukset: I hate the white LED lights. For a historical hotel, use a less bright white bulb.

Plussat: The property is located in the best location and central to everything. We walked everywhere. Also, the bed was extremely comfortable. The bar and restaurant staff were all friendly and helpful. Even the talking bird was a delight. Loved the rocking chairs on the balcony. An iconic hotel with a vast history. I strongly recommend this hotel and will be a return customer.

Miinukset: I spent my entire two week holiday here and the only thing I didn’t like was that I could not stay longer

Plussat: The location of course,we were lucky to get a harbour and banyan tree view.We knew the room was going to be small so that was fine.The bathroom looked as though it had recently been renovated and was nice.The staff were all friendly.We found the resturant very noisy the day we were there,partly due to blenders! Perhaps they could be operated in a back room.The noise early in the morning was noticeable but the garbage has to be moved,streets washed and deliveries made so no fault of Best Western.

Plussat: Location was great. Parking nearby sufficient for the area.

Miinukset: Shampoo not replaced daily, but, no worries.

Plussat: Location

Miinukset: Pretty run down. In need of refresh.

Plussat: It's a nice, historic (by Maui standards) building. It's right at the harbor and faces the main strip - a bit of an Hawaiian Bourbon Street. That part may be great for some, but wasn't for us! Staff was friendly and helpful, also apologetic about the noise.

Miinukset: We were unfortunate enough to get the last available room facing Front Street. It is NOISY. We hardly got any sleep at all. There was pot smoke wafting up into our room and people playing boom boxes right underneath our balcony. We did call the front desk and they sent out security. But there's only so much they can do... If you're young and like to stay up late and party, this may be a great place for you. If you are looking for a quiet location - not so much.

Plussat: Wonderful historic hotel in Lahaina Great Breakfast, Eggs Benedict were delicious

Plussat: Location was super and the restaurant was great--excellent breakfast!

Plussat: Restaurant was not open either day we were there. Sunrise cafe next door was awesome. Staff recommended

Plussat: The pillows were awesome on our bed.

Miinukset: AC not good.

Plussat: The staff were very helpful polite and courteous asking if they could help us out with anything . It is our second time staying there. I will revisit them again.

Miinukset: N/A

Plussat: The location was great for shopping and tours. Cafes and restruants were close and good value. Good location for all tours and boat trips.

Miinukset: When we booked we thought that we would have a room looking over the harbour. The hotel only has rooms looking over the park and the main street. Suggestion that they include in their website that there are no rooms over looking the harbour area. If you have a choice book the rooms over looking the park instead of the main street. Be careful of some tour operators as there is a majority of tour operators which are in fact time share sellers. There are some that advertise that they are not involved in time share and they are the best. You might pay more for the trips but you do not have to put up with a 2 hour sales pitch that could cost you up to $46,000 US dollars.

Plussat: The location was excellent. Walking distance to shops, restaurants and harbor. We were given a room upgrade when I called to confirm our stay.

Miinukset: The bathroom floor was never very clean-looking.

Plussat: The location was great, right next to the ferry port and Lahaina shops and restaurants. The historic and slightly quirky nature of the hotel was appealling

Plussat: the best location in Lahaina closed to the beaches, shops, bars, .... clean , good atmosphere, cool

Miinukset: front street room too noisy sometimes,

Plussat: lovely courtyard; nice balcony overlooking front street with lush trees

Miinukset: Downstairs restrooms were dirty

Plussat: the atmosphere of the town,the pool,the happy hour

Miinukset: the food & menu was poor

Plussat: The wonderful staff, the historical ambience of the hotel, and the location, right on the waterfront, in the middle of all the fun stuff Lahaina has to offer.

Miinukset:

Plussat: A couple of tours from lahina harbour. Walked the shops

Miinukset: No room service

Plussat: Extra comfy bed with a fantastic view and a wide variety of facilities and activities! Staff were super friendly

Miinukset: I didn’t like that the vacation club lady who initially approached us to do a tour told us that we will receive a 300 dollar voucher for a massage. when it ended up being a 25 dollar voucher. This is very misleading.

Plussat: Beautiful view of the pools/palm trees/ocean with stunning sunsets each night. Lots of activities within the hotel. Hammocks to lay on outside by the beach. Friendly and helpful staff. Absolutely loved the free toiletries we got in our room so went to the onsite shop and bought a few to take back home.

Miinukset: The only thing we didn't like was having to check out and come home!

Plussat: Bar tender Nick

Miinukset: After presentation sign out attitudes. When decided not to purchase

Plussat: Comfortable room. Wonderful staff. Convenient location. Starbucks by the Sea. nice fitness center Speedy elevators

Miinukset: Lack of a full kitchen and washer-dryer. Crowded pool (but it was a holiday week, so that is to be expected). Parking is difficult. Beach was rocky and not good for swimming. The pool bar closes at 7 pm. Why so early?

Plussat: No idea

Miinukset: My father fell and broke his ribs in the hospital and is having internal bleeding so I could not make it. I saw that there was no return of fees for cancellations but have a heart. Tried to see if could delay for two days to see if my dad was ok for me to leave for part of our vacation. Not even a response. Very cold!

Plussat: As always its very family friendly that accommodates the entire family. Lot of kids activities for all ages and the many pools makes it fun for all to pool hop within the same resort. Staff are always showing Aloha and the bbq grills are nice to have. Ocean front property and the beach is beautiful with a beach walk to the end of resorts.

Miinukset: No complaints

Plussat: Been here a million times always amazing witg beeath taking views and great staff

Miinukset: Nope

Plussat: Everything!!!!!!!!!!!

Miinukset: Beautiful and clean rooms, delicious food, great customer service, and friendly guests. There was nothing to dislike.

Plussat: Did not like.

Miinukset: So much I did not like.

Plussat: Would be 100% satisfied if it were not for the repair work!

Miinukset: The room cost $ 700 a day, but it was impossible to stay in it, there was a repair next door. The hotel did not bother to warn about the repair in advance. Every morning from 9.00, they were forced to wake up from a knock of a hammer and a drill's buzz.

Plussat: Nothing bad customer service.

Miinukset: Bad customer service. Dated rooms.

Plussat: The upgrade Oceanview was 100% worth it! We love sitting by the pool facing the ocean and just listening to the waves crash in. It was nice that pool security would come around and get to know everyone and where they were sitting so no one ever stole your spot or your towels. The concierge was very helpful to answer questions and direct us to things on the map .

Miinukset: We sleep on memory foam so the mattress was a little firm for our taste.

Plussat: Beautiful beach

Miinukset: The check in and out took a long time- too long.

Plussat: The View and the staff

Miinukset: The beds in the cottage

Plussat: While this was the budget hotel on the property, having access to the same outdoor spaces worked out well for our needs.

Miinukset: We booked this trip for our honeymoon and had requested a single king room. When we arrived we were given a double queen room and when we asked to switch, were brusquely told no.

Plussat: Great price for the surrounding area, staff was very accommodating and nice. No resort fee but still got to use the pool, hot tub, and close dining. Right on the ocean too!

Miinukset: The hotel was dated, but I was expecting that and actually surprised me that it was nicer than I was anticipating. The porches/patio does not offer privacy from other guests and you could hear your neighbors. But overall this exceeded my expectations!

Plussat: location

Miinukset: wasnt informed of daily parking fee, person checking us in never told us about a towel card for the pool and we didnt know until we left. no information on having to check in at the hotel next door. room moldy smelling

Plussat: We were upgraded to a cottage.

Miinukset: Some guests were very loud.

Miinukset: Could have used a tiny bit more seating in the cottage unit room and a desk

Plussat: Proximity to beach, use of neighbor resort’s pool, staff was friendly & helpful

Miinukset: “Ocean view” was actually a peek of ocean when you hung out over your balcony wall! Would not have paid the extra had I known the ocean was nowhere in view from the room or most of the balcony! Also, in #1603 small ants all over the counter space in bedroom where coffee machine was located, as well as on patio table on deck. Paint was peeling off the walls in bathroom door frame area. We had 2 queen beds-both were so hard we could not sleep the first night...staff brought one King size foam rubber pad to put on one bed—it helped, but stuck out and made maneuvering in the room a challenge. They brought a comforter for the other bed to try to soften it, which did make it tolerable. The hotel has no elevator, so must use very worn-down staircase in need of cleaning, paint, etc. to access rooms.

Plussat: The room smelled musty, like a basement. The bathroom had no apparent lighting situation, so I had to use a lamp from the room to see. Just bad even for 2 star. Was also outwardly judged for staying there by staff.

Plussat: Bed was very comfortable, linens very good & clean!! Staff wonderful! Love the view & would come back again!! Had a great time here for a week with an old high school friend! We are now in our eighties!!!

Miinukset: Wish their was a toaster & microwave!! We enjoy a little breakfast on our Lanai!!!

Plussat: The view!!!!

Miinukset: The rooms are dated.

Plussat: Overlooked the luau and fantastic amenities

Plussat: The room/condo was pretty nice. Nice to have a kitchen and access to BBQs. For a week it was nice to occasionally cook our own meals. I think the price was also really good compared to other options.

Miinukset: Beach has been washed away so you have to walk down the road a bit. (In truth not a big deal. some of the worlds nicest beaches are 5 min down the road and we went there more often anyway). The little "restaurant" thing on the property wasn't very good.

Plussat: We had a two bedroom condo that faced the ocean and slept 6 of us comfortably. It was fabulous.

Miinukset: Nothing we loved the stay here. It’s a bit older than some but had a wonderful feel about it.

Plussat: It met my expectations based on the information provided at booking.

Miinukset: Sandbags line the beach between the ocean and the property.

Plussat: Washer and dryer in unit. Nice kitchen cabinets. Covered parking available. Nice breeze with all the windows open.

Miinukset: Pool bathrooms were out of order the first day. First morning, the septic truck showed up just below the windows we had open and blew diesel exhaust and waste fumes through our room for 30 minutes. The towels felt like sand paper. The sea is washing away the pool cabana and deck, so there's plenty of "caution" tape to look at. I was pretty upset about the surprise $140 cleaning fee - there was zero mentioned about this when I booked through Kayak. e. Beware - there's a difference between ocean view and ocean front. This place appears to have been built In the 70's and hasn't seen much in upgrades since (2 words - "popcorn ceilings". And the bathroom tub looked like somebody took a sits bath in it after rolling around in gold colored grease.

Plussat: There was construction day and night next door to me. But in three days they were able to move.

Miinukset: No beach access. Preeminent Giant 5 foot tall sands bags instead of beach . Nothing within walking distance to speak of.

Plussat: The 707 unit has a great layout, view, is spacious, nice furnishings and decor. All the comforts of home. We hope that when we return, this unit will be available again. The way the balconies are designed you don't see or hear other residents. And you are well protected from the wind and rain - unfortunately there was a fair amount during our stay. The pool area was much improved since our stay 2 years ago. Front desk and maintenance staff are very friendly and helpful; neighbors too.

Miinukset: I wish we could stay longer!! There were a few things in the unit and the facility that were a bit tired. The wind was really howling through the louvers and was so loud.

Plussat: Cleanliness, good sized studio suite, pool, location. Great Value!

Plussat: King size bed. Decent view of ocean. Kitchen. Washer and dryer.

Miinukset: Not very clean, covered in dust, had many allergy issues. The toilet did not function well, it did not flush half the time and it ran constantly. No bathtub. Uncomfortable bed. The room smelled musty. One of the outlets did not function. Parking spaces were tiny and made getting in and out of your car extremely difficult. No Beach (eroded away).

Plussat: If on a 5 star rating systen Id give 3.5 stars . The room gets a 4.5 as the bed was to soft or would get 5 . The grounds are limited as theye just dont have any sq ft and the beach is wiped out from previous storm, I like the one time cleaning fee and no house keeping unless requested .I really like the washer dryerr in room . I will try to stay here again next year .

Miinukset: Bed to soft - Grounds are very limited - No sandy beach within 1/2 mile - No bar - Pool area should be demolished and new infinity pool and Bar built .

Plussat: Location

Miinukset: The cleaning fee is ridiculous.. $200?!

Plussat: Loved that it was more like an apartment than an actual hotel room - with our own washer and dryer, and also our own WiFi. Plus a gorgeous view! :)

Plussat: I liked the view from our balcony.. very peaceful and beautiful scenery

Miinukset: I didn't like the bath tub, it just looked stained and not clean.

Plussat: Location on the beach

Miinukset: Not eguiped to handle power outages!idiot driver took out 3 blocks of power poles,directly in front of paki.office had emergency lites,but no rooms! flash light in room gad dead batteries,office would gives us any.power out front 2pm until 10am next day

Plussat: Location, small place close to beach, coffee shop, food, bars.

Miinukset: Our can opener did not work.

Plussat: The location was good

Miinukset: No air conditioning and a very hard bed

Plussat: Location to other beaches in area is good

Miinukset: The hotel felt more like a 1 or 1.5 star. Dirty rooms and very old carpeting. Definitely needs a deep cleaning done.

Plussat: Nothing except the location.

Miinukset: Mandatory $125 cleaning fee and yet there is no room service. You pay for towels, do our own towel laundry and still pay for washer and dryer. The front desk staff not friendly at all. I arrived at 2:55 and was told that checkin is at 3, come back after 3

Plussat: Location was OK but didn't realise how far from the main restaurants & shopping etc.

Miinukset: The fact you it was difficult to swim on the front beach due to the rocks. We were also located right on the end & around the corner which wasn't as per our expectations. The noise from people walking past your bedroom early in the morning was not good at all. Our TV remote was very difficult to work with the maintenance man agreeing that it was an ongoing problem. We went without TV for 1.5 days.

Plussat: The ocean view and access

Miinukset: Nothing. It was an excellent place to stay

Miinukset: Shower didn't work. Mold and rust. After switching us to a room with a slightly functioning shower. Which is better than none at all. We were hit with a $60 per night Resort fee that was not included in the kayak fee. And as for Resort, there's not a single amenity. Resorts have pools, they have restaurants, they have amenities. This is a rundown condo that happens to be at the water's edge. There's no beach. It's a sea wall.

Plussat: The location was the only thing that made this vacation good. Honokowai beach right next door Food trucks in walking distance As well as the grocery stores

Miinukset: No stove and the bed wasn’t comfortable. Both room and couch

Plussat: The view was incredible!

Miinukset: Living room furniture is very old. Gecko found in shower one morning although I'd come me back again for an ocean view.

Plussat: Location was good, next to beach park, good for little ones

Miinukset: Our room was close to street and was very noisy from 5am until late at night.

Plussat: It was a good location within proximity of downtown Lahaina. What would have been nice to know is that the beach was super rocky. But, we managed.

Miinukset: We had a lot of problems with the TV, working, not working, did not seem to be well connected. But, overall our experience was great. The hotel staff were awesome. I think a little longer office hours would be great. 9:30 am - 8 pm, seemed a little late for morning.

Plussat: I think what made this a great place was the staff and the people who stayed there. We were welcomed by Isaiah when we first arrived. He was very friendly and made us feel right at home. Chester (I believe his name) was also very pleasant and also very nice about directions etc. It had beautiful ocean front views from our balcony and we enjoyed how convenient this was to restaurants, shops etc. I enjoyed having a full kitchen with the full size refrigerator with ice maker, microwave, stove and oven. The kitchen was equipped with silverware, glasses, wine glasses, pots and pans and anything your home would have they had in the unit. The facility had outside BBQ's, nice size pool and hot tub and nice lawn chairs and access to the beach/ocean. There was a little back entrance to some of the shops and restaurants in which you could come and go with the key to your room. It had parking which you had a choice of outside or inside. All very secure and I hope we will be able to go back again!

Miinukset: Each unit is owned by individuals so some units were more updated than others. Our unit could have been updated with newer furniture but it was all very comfortable and had everything that we needed.

Plussat: We had upper parking which was a bonus Staff was exceptional Location was perfect We were able to get a roll away bed, extra blankets, pillows, and beach towels

Plussat: We very much liked the room with kitchen; location, pool, beach and close activities such as the sunset cruise.

Miinukset: AC was noisy so we did not use it but the fan was fine. A tea kettle would be nice

Plussat: we had s suite, it had a large patio with a view of the ocean and pool.

Plussat: We had a room facing the mountains and when we walked in the room for the first time it looked like a beautiful picture out the window. We didn't miss the beach view. The room was very clean.

Miinukset: I felt that the bed was too high and there wasn't enough drawers for our clothes. Amenities in the kitchen were lacking. I wish there would have been a bar or coffee on the property. We ended up buying coffee from the grocery and making it ourselves but had to make two pots.

Plussat: Location was excellent—walkable to downtown Lahaina and right on the beach. Our suite was very spacious and kitchen was well appointed (we didn’t need a dishwasher for the two of us. Washer/dryers available on several floors (coin or credit card operated. Nice balcony with table and two chairs. Bathroom was very spacious with a walk in shower (great for older people with knee issues.

Miinukset: Didn’t have its own shuttle to take you around Lahaina and Ka’anapali but there is the Hula Hula hop on hop off trolleys that aren’t too overpriced.

Plussat: View, location, comfortable bed although only a double would prefer a queen. Clean comfortable room and cleaning staff were very thorough and polite.

Miinukset: Would have preferred a queen size bed

Plussat: Great location and nice facilities for the money

Miinukset: The restaurant next door was very noisy at night as they had evening shows that lasted quite late

Plussat: good location and room size for the price

Miinukset: very dark lobby. looks gloomy

Plussat: Location and price

Miinukset: electrical outlet next to sink did not work.

Plussat: Reasonable location, a small pleasant walk to the main shopping area. Value for money given the cost of many places in Maui

Miinukset: The beach at the front of the property is poor, and as we didnt have a car the nearest decent beach was a 30 min walk away. The pool at the resort is small. The room was clean but kitchen fittings were dated.

Plussat: excellent beach front location. easy walk into lahaina town. clean, comfortable, well decorated, friendly staff.

Plussat: Big rooms with amazing view! Good price!

Miinukset: Some of the staff seemed a bit lazy and not what you expected others were really good.

Plussat: Very nice staff, very close proximity to the beach, very clean, beautiful decor

Miinukset: No free internet (also no wireless internet) available; Internet use added $10 per day to the cost and in this day and age Hotels should have wireless for free. I travel a lot, work online and had to do work, though technically on holidays...almost every hotel I stay has free wireless, Lahaina shores does not! It maybe the only reason not to come back as I loved everything else.

Plussat: Very nice hotel. We liked the stay, it is a beautiful there!

Miinukset: The beach near the hotel was not very good.

Plussat: we enjoyed it very much - the bonus was being at the beach and listening to the waves hit the beach.

Miinukset:

Plussat: That they made me feel as comfortable as possible.

Miinukset:

Plussat: Location, location, location

Miinukset: No ice, no coffee maker until we asked for one

Plussat: The location was great. We enjoyed being close to all the shops and restaurants!! The Inn was charming and the front desk staff was so friendly and helpful.

Miinukset: My only complaint was the bed wasn’t very comfortable for two.

Plussat: Located close to all the shops and restaurants. Free parking.

Miinukset: No elevator.

Plussat: the location was excellent.

Miinukset: the staff was friendly but they gave me my room code on a sticky note - code to get into the building after 5pm too, and of course i lost it. the room was tiny, and i found bugs in my sink. there was no staff when i left to complain to.

Plussat: The shower worked well, and the room was charming. Communication with the Inn was great, though finding parking was kind of complicated even after the friendly call.

Miinukset: It is definitely in the midst of the action (which could be a good thing) but it also comes with a lot of street noise.

Plussat: Location and staff.

Miinukset: There was virtually no hot water for a shower or to wash with. Other guest in the hall were asking if we had hot water and stated they did not have any either. Would not stay there again unless this were resolved.

Plussat: Location! Location! Location! Just off Front St and all Lahaina has to offer! Near restaurants, bars, shops and the harbor. Hotel has a very historic feel. Its not luxurious but very comfortable. Love this place! Small but lovely room overlooking the ocean and street with a deck and rocking chairs...perfect for sitting out with a glass of wine! Nice clean accomodation. Sheryl on the front desk was super nice and helpful with lots of tips on where to visit and what to see! We are definitely booking same time next year! Highly recommended!

Miinukset: There was nothing to not like!

Plussat: Location was right near Main Street

Miinukset: Never saw any staff member.

Plussat: Friendly and helpful staff were very accommodating to our late arrival. Excellent location, close to everything.

Miinukset: Shower was never hot. Didn’t feel clean showering with cold water :/ wish there was a mini bar fridge to keep our drinks and snacks.

Plussat: Shower was nice

Miinukset: Noisey. Right above loud restaurant..and not even a microwave or mini fridge

Plussat: Good restaurant downstairs of hotel

Miinukset: Needs an update to the rooms

Plussat: Location .