Lake Charles hotellia

Plussat: I really liked that when I blacked out on the front lawn and awoke several hours later in my room safe and secure (who knows how I got there.) I realized that I didn’t have my phone. I slowly retraced all the locations my hazy swollen brain could recall. Sitting right there on the front of Lucifer and everyone on the grass was my iPhone and chewing tobacco. I was so happy! To me is great evidence that the establishment keeps out the pleps, riff raff and pirates. The next morning once I found my phone I did a little research. Well it’s a damn good thing I passed out. I had called a tattoo shop for a quote on a face tat!?! Well I suspect I was sitting outside waiting for an Uber. God bless that person for not picking me up. About the room. I stayed on the 3rd floor in a very spacious suite with a cute little kitchen. Everything was perfect but I definitely paid for it to be. The room is not a bargain but it is a value.

Miinukset: Really not much to dislike. About all I can think of was the elevator was so obnoxious. It’s over use of loud useless sounds. Almost as if they were pleasant and welcome. Really, I gotta know who thought that was a good idea?? possible someone really high up in corporate or maybe the elevator technician pulled off a massive troll. Sorry now I am just bitching because it’s fun. The place is great.

Plussat: The property was amazing! So comfortable and affordable.

Miinukset: I loved that the room was so spacious, property was so clean, and the service was great! Makana was so nice and very helpful throughout my families stay.

Plussat: Convenient to everything, very clean

Plussat: Horrible smoking.., order AC horrible in first room Great breakfast & service in the good area.

Miinukset: Not a Marriott category ...

Plussat: It was new, well-maintained and the layout for my rooms was ideal.

Miinukset: Weekend parking was bad. There were 0 spots left when I returned on Saturday night. I asked the front desk agent what to do; she told me I could park in front of the hotel door, which, while convenient in terms of location, still made me uneasy.

Plussat: Room size

Miinukset: No

Plussat: Location. Room setup.

Miinukset: Parking in front. Limited parking spaces near front door.

Plussat: Breakfast presentation was timely and very nice... Staff did a good job and was friendly. Conveniently located but parked after 7pm is challenging to find a spot.

Miinukset: Had to wait to check in after 4:30pm check in so my experience for room was high. Room had coffee but only decaf.; room had no soap, shampoo and only two towels. Discussed expectations with staff and it seemed like it was my fault,below average experience

Plussat: Welcoming and friendly staff team. Fabulous room with everything we needed. Liked the homely touches of washing up liquid and sponge etc. Soft fluffy towels and great bed.

Miinukset: Pool on ground floor overlooked by building works going on opposite. But unavoidable I would say.

Plussat: Everyone was very friendly from the time we walked into the door until we checked out. Very clean and safe feeling.

Miinukset: The room was very warm. Had it set on 65. Never went below 73 even at night. Others were saying the same.

Plussat: Close to casinos and central to other great activities in the area.

Miinukset: Pool was too small.

Plussat: This was one of the best hotels I have stayed in and the staff was all just amazing! Wonderful experience!

Miinukset: Not one thing! It was the best hotel!

Plussat: Rooms were spotless, beds were comfortable. Breakfast was very good, had to go back for seconds.

Miinukset: Nothing really.

Plussat: Everything

Miinukset: All good

Plussat: Te whole experience was wonderful. I enjoyed the hot breakfast very much and that the room was very clean.

Miinukset: I guess if I had to say anything negative is that the spa was out of order, but it's not like I was going to use it anyways

Plussat: Excellent friendly staff Rooms were spacious and clean Free breakfast before 930am Great price Close to casinos, short drive

Miinukset: Breakfast at 850 am was a bit scarce. Not much left. Need waters and more cream and sugar in the rooms for coffee.

Plussat: Itwas where I wanted to be

Miinukset: No

Plussat: The floors were sparkling! Staff was great!

Miinukset: I slept on a king bed, the mattress seemed a little worn ...

Plussat: Close to casino

Plussat: Everyone there was so nice! Made you feel right at home. The hotel itself was super clean. And I cannot forget our amazing shuttle bus driver, he was the best and so kind!!

Plussat: Staff very helpful.

Miinukset: Breakfast not very good.

Plussat: The Staff was AWESOME! so helpful and friendly

Plussat: The staff were nice and friendly I had a beautiful suite located away from other room and it was a great stay. Great breakfast

Plussat: The staff was very friendly and eager to help.

Plussat: The decor and atmosphere. The beds were also great.

Miinukset: 2 of our rooms had a mildew smell. But they changed us into new rooms.

Plussat: Very friendly staff.

Miinukset: Awful location: and the AC made noise! Had to be fixed

Plussat: Location - close to Casinos. Fridge and microwave in the room.

Miinukset: Room was small. False pillows on the bed. Room service and luggage carts were not offered at check-in by staff.

Plussat: Awesome rooms and staff

Miinukset: Nothing

Plussat: Location

Miinukset: Our rooms were not clean and had ants

Plussat: Shuttle to casinos was very convenient.

Miinukset: A little pricey.

Plussat: Very clean and extremely nice staff

Miinukset: The pipes for shower banged in the walls

Plussat: I liked the location and the shuttle to the casinos/restaurants. The staff was very friendly.

Miinukset: The reason this hotel was chosen was to relax by the firepit. The firepit was broken. We would have stayed at a less expensive hotel if we would have known. Also, I was charged a 50 dollar deposit that was not aware of prior to booking. There was mold around the shower head. Breakfast Pricing

Plussat: Location /staff

Miinukset: No

Miinukset: A/c wasnt working properly it was hot in room....i was quoted 159 for my room and i wad charged 179. I originally booked a double queen room and was confirmed in email....when i arrived i was given a single king room....then i had it switched and was upcharged $20 a night for a mistake that was not mine. There was no complimentary breakfast in morning and prices for what was available were outrageous. Also the firepit waa broken. I chose the hotel to relax in the firepit area. I dont think i will be booking at marriott again.

Plussat: Staff was friendly and helpful.

Plussat: shuttle to/from Golden Nugget was A+

Miinukset: google maps puts the location at the L'bearge hotel/casino. actually showed up at the wrong location I had chosen this hotel because of the location next to the Golden Nugget breakfast was not included room temp would not get below 71F, thermostat set at 69F

Plussat: The breakfast was excellent. The room deor was modern.

Miinukset: Bathroom had some mould in the shower. The heat/cool did not work properly.

Plussat: Indoor pool and friendly front desk clerk that checked us in.

Plussat: Clean

Miinukset: Na

Plussat: Great staff and accommodations.

Miinukset: Not really. Overall a good experience!

Miinukset: The room was dirty! The doors, headboard, tv were dirty. Handprints and smears of dirtiness were extremely obvious. Never expected something like this.

Plussat: Everything!

Miinukset: Nothing !

Plussat: Room was great. Extremely clean! The front desk employee was the best! Helpful. Caring. Welcoming. And more I would love for her boss to know what a great employee they have.

Miinukset: Nothing

Plussat: Everything

Miinukset: The restroom by the pool was dirty

Plussat: Breakfast was good.

Plussat: Quality everywhere. Pool wonderful plumbing fixtures top quality staff wonderful. Friendly. Cheerful. Beautiful building. Great. Will be back

Miinukset: Beautiful.

Plussat: Great breakfast and it was quiet at night. Towel rack broke & they fixed it really fast. Also liked the indoor pool.

Miinukset: No. They were great!

Plussat: It’s very clean and up to date. We didn’t have r any issues!

Plussat: A very clean and comfortable room with a nice view, convenient for dining and gaming.

Miinukset: Not on this trip.

Plussat: The buffet was very good, the staff in the buffet was excellent. The check in teller was excellent

Miinukset: I felt like for the price the hotel bath room could've been cleaner. We were very disappointed in the pool area staff , we went to the pool around 10:30 am and were ignored by several pool attendants. We had to ask for the fire pits to be lite several times and no one ever showed up so we just left the pool area. Not 5 star service at all.

Plussat: Nice casino and comfortable bed

Miinukset: I booked through booking and the casino check in was still trying to charge me for my stay after I payed through booking, it took a lot of phone calls and final got out room. I checked my bank account and Golden Nugget charged me $231 to my card because the claim the system is still waiting on booking to transfer the funds. I’m not to happy about booking and Golden Nugget not having a good communication on money being paid and the customer should not have to be in the middle of this while I’m trying to enjoy my stay

Plussat: Nice view, friendly staff

Miinukset: More poker games available.

Plussat: conveyance,price

Miinukset: no

Plussat: It was very helpful having a staff almost every corner I turned to when I was lost. They were very helpful.

Miinukset: Was surprised to not have a refridgerator.

Plussat: The rooms have no microwave nor refrigerator. After you pay over $200, you should be able to have these things available in your room.

Miinukset: The staff is very rude. The associate that checked me in, was very rude and acted as if she was better than me. Made ugly faces the whole time and wasn’t very pleasant to look at. Wasn’t helpful at all. She was very unprofessional. Also when booking the room online it’s misleading. I thought I was reserving a double room double bed because that’s what it said. But I get to the property and I have a single room with double beds reserved. Not what I was expecting. Overall i was very disappointed in this work trip.

Plussat: We had a wonderful time. We enjoyed the food and entertainment as well as the casino

Plussat: The room was better than expected. Loved the bathroom. Liked having several restaurant choices.

Miinukset: Bed was low standard

Plussat: Cleanliness!!!

Miinukset: Hands down all the EXTRA charges added to the bill!!!!! A $-- Room ended up being $--- and because of that, I felt I was ripped off and will not stay there again

Plussat: The view from the 19th floor

Miinukset: No fridge in room. We ordered one and it never got delivered.

Plussat: The lazy river & jacuzzi. Enjoyed the seating place with a table. Beautiful bathrooms. The staff was excellent. We had 2 rooms, booked separately, and the young lady @ check-in was able to give us adjoining rooms. We were SO happy. FREE parking!

Miinukset: We had 2 queen beds and on one side of those beds, there was no bedside table...no place for that outside person to put water, eyeglasses, phone, etc. Missed not having a refrigerator, but not a big deal.

Plussat: Everything

Plussat: The location was superb.

Miinukset: The original representative whom whacked me in was rude and unprofessional. The representative whom checked me out was nice and professional. She also fixed the double billing issue that the first rep created.

Plussat: Very clean and room very nice

Miinukset: No

Plussat: Staff very helpful and very quick to change room when TV didn’t work A lot of noise from guest(s) above us late evening and early morning

Miinukset: See above

Plussat: Location

Miinukset: The staff was very friendly but we stayed 2 nights and they did not clean our room the next morning and we had to get more bath towels and wash cloths

Plussat: That the hotel was newer and that there was a refrigerator.

Miinukset: Maybe add some additional breakfast items such as other baked goods like danish, scone, croissant, cinnamon roll. Maybe some additional cereals or granola for yogurt. Would like full fat milk for baby

Plussat: We liked that they were running shuttle service to the casinos every 30 minutes and did it until 4 am.

Miinukset: We liked everything about our stay. We were just in town for New Year's Eve.

Miinukset: Nice place but somewhat in the middle of nowhere

Plussat: Clean, staff was very friendly. Great location and good hot breakfast

Miinukset: End access door did not work which caused me to walk all way around through front entrance. My room was last room at end of hall and my vehicle was just outside door but door key mechanism never worked

Plussat: Very average

Plussat: Everything was good.

Miinukset: What could be is the amount of hot water for the shower. The hot ran out too soon.

Plussat: Friendly staff Clean room

Miinukset: Door difficult to open

Plussat: Location and the shuttle availability (the shuttle driver is such a joy).

Miinukset: NA

Plussat: Breakfast was fine. The staff was helpful.

Miinukset: Scrambled eggs instead of omelets. Better selection of fruit.

Plussat: Indoor pool

Miinukset: The walls were very thin. I would prefer to been on the highest floor. The hotel didn't have a bar which I was hoping for. Other than those few things it was a great hotel. It wasn't that crowed being that it was New Year's Eve.

Plussat: Shuttle to casinos was a plus! Very clean. Great location! Close to great food and fun!

Plussat: Location was convenient.

Miinukset: Normally I prefer Hampton inns but this one wasn’t up to your usual standards.

Plussat: How clean the room was

Miinukset: No

Plussat: Everything was nice

Plussat: The cleanliness

Miinukset: The breakfast was horrible

Plussat: Absolutely wonderful stay! Would definitely stay here again.

Plussat: The hotel is nice. The room was very very clean. The clerk at the front desk was not friendly , didn’t acknowledge us for several minutes, not even a hello, I will Be right with you. The breakfast potatoes were hard, not cooked. We have stayed here in the past and not had these issues. It was disappointing.

Plussat: Shuttle was convenient. Staff was great and breakfast was great

Plussat: Excellent choices for on site restaurants; lazy river with in water bar is as good as it gets

Miinukset: The visual decor/color pallet of the hotel rooms felt a bit dated, but not to the point of detouring me from returning

Plussat: Location, casino & friendliness of staff

Miinukset: I could not reach guest services on the phone at all. I had to go downstairs several (5) just to get a question answered.

Plussat: Very clean

Miinukset: Nothing

Plussat: Fireplace

Plussat: Nice location

Miinukset: Not too impressed this time. Not as clean and nice as previous visits. The younger staff members aren’t super helpful or nice, but that just seems to be the case anywhere you go. Was looking forward to their awesome seafood buffet but it was BBQ in

Plussat: Liked everything about this place! I accidentally swallowed some glass from a broken mixed drink and personnel were very attentive and took care of me by offering water, bread, and even offered medical attention which I declined at the time, however I will seek medical attention when I get back home because I still feel some discomfort in my throat! Leo Perez

Miinukset: Everything like I mentioned above!

Plussat: This hotel has rustic charm. Makes you feel like you are in a mountain resort. They have two large fireplaces in the lobby. Lots of food choices and several boutiques. Rooms are super clean.

Plussat: Beautiful, well decorated, comfortable rooms

Plussat: The spacious room and the comfy beds. The view and the swimming pools.

Miinukset: The walk from the parking and to out room was at least 10-15 mins long. The buffet, while it offered a variety of quality food is beyond over-priced and I wouldn’t recommend it.

Miinukset: Everything was great! Except that I swallowed some glass from a broken mixed drink glass!

Plussat: Everything

Miinukset: Na

Plussat: We were told we did not have reservations. We had to go to nugget and spend $500 gor a room.

Plussat: Accommodating and good value compared to other hotels.

Miinukset: Carpets in room were sticky.

Plussat: The breakfast was amazing with a large variety of items to choose from.

Miinukset: Everything about our visit was fine. There was a stale smell in the elevator but besides that everything was great.

Plussat: Bed was good

Miinukset: Bathroom had ceiling leak directly over toilet. Constant drip. Reported to front desk, nothing done.

Plussat: Good breakfast

Miinukset: The area was trashy

Plussat: The breakfast was great. Sausages, eggs, biscuits, grits, gravy, waffles and even espresso.

Miinukset: Exterior wall light shined into room all night and doors closing were loud slams.

Plussat: Your breakfast

Miinukset: Facility needs an up lift and new beds

Plussat: Big room

Miinukset: Yes my 11yr old son slept in the sofa couch And got a badeed spots all over his body taking him to doctor today to see if there bed bugs

Plussat: Night manager was nice and found us a room without blood stains and roaches

Miinukset: Almost everything. They even charged me full price even after showing them a photo of roaches

Plussat: Breakfast was good; location was good as well

Miinukset: construction on the floor right above us, but understand that this is temporary.

Plussat: How clean it was and the staff that works there, great customer service.

Miinukset: None at all.

Plussat: Breakfast was good, and the staff was beyond friendly-downright welcoming, even. Super sweet folks!

Miinukset: No issues; it's not brand new, but far from run down.

Plussat: The person who checked us in was very personable and friendly.

Miinukset: The hotel needed a lot of TLC and renovation. Furniture was extremely dirty, linens were dingy, and room smelled very musty.

Plussat: Everybody was very friendly

Plussat: Breakfast

Miinukset: The toilets were not flushing properly and we had to fix them our selves. The beds spreads and sheets were not changed.

Plussat: Location and price. Worked for us.

Plussat: Room 322 was exceptionally clean and the sheets were super soft. The room is not cluttered with unnecessary furniture and seemed really large. I enjoyed breakfast but I am not an early riser so I wish it would last a little later but that's no fault of the hotel. The staff was friendly and welcoming.

Plussat: Excellent location for McNeese Football games....

Miinukset: N/A

Miinukset: That every time I come to the city this is where I’m staying and as often as I go they should recognize there frequent customers and give discounts

Plussat: The room was very clean and the staff were all friendly.

Plussat: It was close to location very covenient staff was friendly.

Miinukset: The room was stuffy smelling and felt little cramped with large heating unit in room and breakfast selection was limited by the time we entered dining room.and parking was limited on the better lit side and very dark on the other side felt little unsafe.

Plussat: Close to mall and casino

Miinukset: No trash bags in room, close to a shady bar, room were old, different color paint on walls, didn't show my college football team game on tv, didn't give me an extended check out time, etc.

Plussat: Friendly staff nice size room

Plussat: Staff was friendly.

Miinukset: The room had a musty smell, and the carpet was damp. Not sure if there had been a leak, or they had tried to clean the carpet. Felt a little uneasy leaving our vehicle in parking lot.

Plussat: Everything was perfect, comfy bed, great shower w/ quality shampoo and conditioner.

Miinukset: One of my all time favorite hotel stays.

Plussat: Quiet, comfy beds.

Miinukset: TV was a bit small and Not in best location-hard to watch from bed, chair or desk. No bacon left on breakfast, lady working there said she cooked all they had. That was 9:15-45 min before they closed.

Plussat: Location was great

Plussat: It was a very nice hotel in a good area.

Miinukset: Our room was so humid the sheets were wet.

Plussat: Location and staff

Miinukset: The beddings were not good

Plussat: Staff was very pleasant

Plussat: Very kind and attentive staff, lovely lobby!

Miinukset: My bathtub has rust all in it and some of the sealing in it was broken

Plussat: The breakfast was absolute,awesome.

Miinukset: good location, clean and quite.

Plussat: Great service, safe and good location!

Plussat: How clean it was.

Miinukset: Very clean with friendly staff.

Miinukset: Not the best but not the worst. 2.5 star at it's best.. Parking sucks

Plussat: Location close to the casinos.

Miinukset: The rest room was not very clean. We only had one roll of toilet paper And no hooks for the towels.

Plussat: It was close to the casinos

Miinukset: We had issues about the air conditioning. It wasn't blowing that cold. The employee came in, unplugged it and said she was calling maintenance who never showed up that night nor the next day. I have stayed here numerous times and never this bad.

Plussat: The hotel is located in a area with easy freeway access and good places to eat out.

Miinukset: We noticed the hallways were not vacuumed and the room should have been cleaned better. The person that cleaned out room the day we checked in was terminated that same day. The Front desk made an error on our bill but corrected once presented to them.

Plussat: Clean and close to casinos and eating.

Miinukset: Walls are super thin. We could hear kids screaming from down the hall, dogs barking, and people doing what people do in hotel rooms...all night.

Plussat: It’s clean and the people are really nice

Miinukset: One of my rooms 335 had mold in the restroom

Plussat: Desk clerk was amazing and very friendly

Miinukset: Hotel listed having a hot tub, there was not one. VERY user about that

Miinukset: There were at least 4 dogs staying in the hotel during our two day visit. The place smelled like wet dog. The walls were so thin we could hear everything in the hall and rooms around ours. The floors felt dirty, we had to keep our shoes on at all times.

Plussat: Very quiet hotel. Staff was very friendly, loved the breakfast!

Plussat: It was great...we will probably be making more trips here for doctor appointments and we will book here if available at the time.

Miinukset: I liked everything nothing to complain about

Plussat: Location

Miinukset: They seem to have low standards for cleanliness.

Plussat: Breakfast was good.

Miinukset: Needed to be vacuumed under the bed.

Plussat: Location

Miinukset: Bedsheets had stains on them, wires were hanging out of the A/C unit, tub was filthy, no one answers the front desk phone, room was warm even with A/C set to its lowest temperature

Plussat: The service and breakfast.

Miinukset: I didn't like that I seen a cockroach in the bathroom.

Miinukset: The breakfast selection was definitely lacking

Plussat: Not much

Miinukset: There really isn't a breakfast. No carpet in any part so it's very loud. Very cheap hotel. Does not spend money on anything. Towels look like they are 10 years old.

Plussat: Nicely updated! The floors were excellent and spotless. It was quiet and peaceful.

Miinukset: Breakfast hardly qualified as a breakfast.

Plussat: Excellent value, great bed, great room, loved it.

Plussat: There is free parking.

Miinukset: The housekeeper did a poor job of restocking our room. She did a poor job for 3 of our 4 day stay.

Plussat: Clean rooms, friendly staff

Miinukset: The location was great for where we were going. But it's not close to Downtown Lake Charles.

Plussat: It was very clean and the room was large. Very nice hotel especially for the price.

Miinukset: The parking. The parking spaces are super tiny plus theres not enough parking.

Plussat: Freeway access

Miinukset: The smoking rooms kept hallway Smokey

Plussat: The staff

Miinukset: Location was 6 miles away from civic center

Plussat: Great breakfast. I likes the fact that the floor in the room was not carpet. Very clean.

Plussat: Clean! Nice breakfast.

Plussat: Bed was hard

Miinukset: The big closet could have been smaller and the bathroom much larger

Plussat: On booking I specifically asked for airport shuttle, even called & was told yes. Also received message it was arranged at no extra charge. Got to hotel had to get Lyft to airport. NOT HAPPY

Miinukset: False information

Plussat: Modern rooms. Close to restaurants

Miinukset: Housekeeping service was poor.

Plussat: Everything was great

Miinukset: Nothing at all

Plussat: the location, comfort and service

Plussat: The staff was friendly.

Miinukset: The layout of the bathroom. No ventilation in toilet room.

Plussat: Location and night staff

Miinukset: Parking, Breakfast, Room

Plussat: Room amenities. Location.

Miinukset: Appeared housekeeping had not thoroughly mopped bathroom floor. Had to ask for this.

Plussat: The rooms very awesome.

Miinukset: Nothing. Our stay at the facilities was great.

Plussat: Rooms are very spacious.

Plussat: employees

Miinukset: bed needs to be hauled away room went unattended (trash not removed) no cleaning in bathroom Saturday night 11/9/19 could not get into room had to have keys reprogrammed in addition we asked for a room with safety features in shower(handicapped) my fault for not requesting a room change in summary:we did not get what we paid for and price on confirmation$325.82 has pendiing charge of $375.00 Never Again!

Plussat: Staff was so friendly!

Plussat: Beside the bed, everything else was good.Great breakfast, clean room, nice staff,close to everything.

Miinukset: The Bed was a little uncomfortable

Plussat: The service staff at the breakfast buffet was very helpful and courteous.

Miinukset: The floors was always sticky in the breakfast area. One of the queen beds mattress was sunken and uncomfortable. The maid never mopped the bathroom floor when cleaning the room and the toilet didn't seem sanitized.

Plussat: Breakfast was nice but with only a few tables.

Miinukset: The room was clean and nice looking but the ac blew stale musty air that smelled of mildew. Terrible. Sheets felt damp. Did not like the uncovered blanket either. No top sheet so you had to be so careful to not touch perused bedding. They also charged for a third person to stay in a 4 person room. We’d been traveling a week and have not had any other motel do that.

Plussat: The people their were most understanding. We did not stay there because the pool was not available.

Miinukset: Rooms need updated ..

Plussat: Front desk was exceptional.

Miinukset: Breakfast wasn't much.

Plussat: The separate sitting area with another TV. Very good breakfast.

Miinukset: Staff is mostly friendly. They have one employee that is piontless

Plussat: The breakfast is okay

Miinukset: It’s an of hotel located in the good part of town. When you first walk in the hotel you can smell the old carpet . The bathroom needs to be updated in the room. The air conditioner was very noisy couldn’t sleep in peace. Had a very few towe

Plussat: The price

Miinukset: The hotel room stunk. The room was dingy. The worst part was at breakfast, I got there 10 minutes before it was to close . The staff just looked at me as they took away all the food !!!

Plussat: Quiet hotel, great night’s sleep and outstanding breakfast.

Miinukset: One employee is piontless

Plussat: Location was good

Miinukset: Place smelled like must and mold everywhere and some of the staff seemed a few cans short of a six pack.

Plussat: Food was great staff was very helpful and friendly

Miinukset: They charged me twice for the breakfast we had on Friday morning.

Plussat: Very nice and helpful staff

Miinukset: Housekeeping waking us up 3 hrs before checkout.

Plussat: Location

Miinukset: There were several roaches in the room (alive and dead)

Plussat: Location

Miinukset: WiFi wasn’t working

Plussat: Nothing

Miinukset: The bathtub was dirty the water did not get hot.

Plussat: Leaving

Miinukset: Bugs Smell AC humid

Miinukset: Room stunk blankets stunk ordered a pie never got it coffee pot didn’t work. It was my wife’s birthday so we decided to stay away from the house cost me 157 and a complete disappointment when my wife wakes up taking about how bad it is

Plussat: Location , clean

Plussat: The rooms were large and love the amenities included

Miinukset: no

Plussat: The bed was comfy and staff was friendly . The location was great because you had access to a variety of places . The bar was small but a plus for convenience.

Miinukset: The rooms were dirty and smelled. There was an inch of dust around our doorway to our king suite , splatters on the wall , the rooms were outdated. I tipped the housekeeper $10 on the way out when we arrived back to the room the same dirt was present. I purchased Lysol and bleach . The breakfast was pricey but good . We will not be staying again

Plussat: Close to shopping

Miinukset: Yes, was put on 3rd floor which was fine but had people on 4th floor with children that ran and stomped all night long. Called front desk and asked to be moved and was told that she would send security up there. The stomping and running only got worse.