Las Palmas de Gran Canaria hotellit lähellä El Muellen ostoskeskus

Plussat: Hyvä aamiainen ja kiva allas-alue.

Miinukset: Hotellin tasoon nähden puutteita yleisessä viihtyvyydessä/siisteydessä esim. kerroskäytävät.

Plussat: The location of the hotel is perfect just on the beachfront, breakfast was filling and there was plenty of choice, nice little pool bar and terrace, rooms are of good standard and nice and clean. The cleaners that we met were very friendly and also greeted us.

Miinukset: We went in the beginning of June so wasn't busy so it would of been nice if there was table service around the pool, instead of getting up all the time to order drinks specially as there were 2 staff members on each day. Also the beds are very hard not my style of bed but everyone is different.

Plussat: Aamiaiselta ei puuttunut mitään. Kuohuviini oli hyvä bonus. Parasta oli parveke merelle ja sieltä näköalat - ihana katsoa sängyssä maaten merta ja kuunnella meren kohinaa. Uima-allas-alue oli hyvä ja lasikaiteen ääreltä hyvät maisemat myöskin merelle

Miinukset: Aamiaishuoneen melutaso korkea. Valitettavasti aamiaishuoneesta ei ollut merinäkymiä. Lakanat vaihdettiin turhaan joka päivä. Hissit olivat hitaita - 2 käytössä ja kolmas kokonaan poissa käytöstä.

Plussat: The location was perfect. The hotel has a 24 hour desk and were there to meet us when we arrived at around 1 AM in the morning. They even arranged for our taxi pickup from the airport. The staff was very friendly and helpful. The view from balcony was beautiful. The promenade is very beautiful and has lots of restaurants and bars. Nice toiletries. Breakfast was nice. The bar area by the pool, although a bit worn, was nice and comfortable with a lovely view of the sea and the promenade. The stairway, elevators and dining areas are what I would say looked more like a 4/5 star hotel. Even though we had paid in full the hotel refunded our money for the remaining days without a fuss and we appreciated this very much.

Miinukset: The hotel was advertised as a 5 star hotel. It is not- in our opinion. The room we stayed in had for example, a gap in the floor panel behind the door, unfinished door panels. The bathtub had a nonslip base that did not look clean even though it probably had been cleaned. It had the kind of surface that is difficult to clean. The toilet smelled of stale urine . Probably because of the concrete (instead of silicone)at the base of the cistern. The mirror edges had signs of water damage. The bidet had a crack in it. The panel underneath the minibar was outright full of accumulated dust. The base of the minibar door had visible moisture damage. The carpeted corridors should be replaced with tiling like the rest of the hotel. Our room door was next to a small sliding window and guests kept smoking there and the fumes would be sucked into our room every time we opened our door. The corridor smelled of cigarette smoke. This is why we do not consider this hotel a 5 star hotel.

Plussat: Great breakfast and the rooms are clean

Plussat: Location is excellent reception staff vary cooperative

Plussat: Location

Miinukset: Uncomfortable beds

Plussat: Location is good, next to he best beach. Many restaurants and close to other attractions

Miinukset: The hotel parking is a challenge. The location is not mentioned clearly on the hotel web page, so we had to drive three times round the hotel then get the manager to drive our car into the parking. This is an underground facility with a contorted drive to the -2 floor. No way to par on level -1 since apparently it is now a storage place for construction materials. The access from the -2 level to the lobby is via a nasty and narrow service staircase-no elevator.

Plussat: Aamiainen 9/10, sijainti 10/10. Siivous toimi liiankin hyvin, emme kaivanneet lakanoitten vaihtoa joka päivä, harvemminkin riittäisi. Täytin tasavuosia oleskelun aikana, hotelli huomasi asian ja toi huoneeseen shampanjapullon, kiitos siitä.

Miinukset: Hissien toiminta surkea, Yksi kolmesta hissistä ei toiminut kahden viikon aikana lainkaan, loputkin huonosti. Patja oli liian kova minulle, vaimon mielestä sopiva. Huoneeseen kaipasimme kahvinkeitintä.

Plussat: They had the best breakfast and a great selection of food and drinks. Clean room clean sheets the bed was big and comfortable. I was always lazy to get up from the bed almost forgetting that I came to Las Palmas for holiday not to sleep lol. The bathroom was quipped with a lot of Welles. Indeed a 5 star hotel will be visiting again.

Miinukset: I think they should have hair conditioner in the bathroom.

Plussat: Sweet welcome on our honeymoon ;) They organized a transfer from the airport despite of my late request. Excellent breakfast. Nice view to the beach.

Miinukset: nothing

Miinukset: Superb service and flexibility shown by staff especially on reception.

Plussat: - stuff - balcony with excellent view - overall room - location of the hotel and the room - excellent breakfast which was not included but excellent spread

Miinukset: - We asked for queen size bed but there was 2 separate bed , not ideal for a couple - Washroom kit should include toothpaste and brush by default we had to ask for it - without asking they did not provide towels every day - and the floor was freezing cold, it would be good if they provide sleepers

Plussat: We liked its location, the parking facility (although not free), and especially the quick fullfilment of our room request by the front desk staff.

Plussat: Vuoteet olivat hyvät.

Miinukset: Aamiaisen hinta/ laatu-suhde oli huono (15:50 €/ hlö). Kävimme yhden kerran. Aamiaisen sai naapurikahviloista noin 3 kertaa halvemmalla. Aamiainen oli myös meluisa ja sekava tarjoilu.

Plussat: Fantastic location beside beach. Room with balcony and sea view was lovely. Great breakfast buffet.

Plussat: The seaview. The great room. The breakfast.

Plussat: The best thing was the view. The bathroom had a hairdryer and complementary toiletries. The shower was good, easy to use and always hot water.

Miinukset: No coffee/tea making facilities. No English tea bags at breakfast apart from English tea leaves which floated on top of tea (because of the way you made it). Because our stay was from Thursday to Thursday, when a group of Scottish people came and stopped at the hotel Sunday onward, as of Monday morning, the tea leaves tin was empty and not replace upto and including Thursday breakfast. The beds and towels where changed each day apart from Sunday, when the bare minimum was done to the room. Why? We paid for the facilities Thursday to Thursday. The 'bar' was on the first floor and part of the restaurant, all be it sectioned off after breakfast finished. So IF, anyone was eating, they took priority, so to be served, you had to go and find a waiter and then wait until he was free, before being served. We made friends with a Scottish couple and they where saying, aswell as other Engish speaking people, to get any information about whats available around, trips and other things was virtually impossible. Would we stay here again? Definitely not. Would we recommend? Definitely not.

Plussat: there are many hotel along the Playa de Las Canteras. I wanted something a bit quiet.The top of the playa, near Isleta was ideal. Hotel is modern (there ware some renovation going on, with no noise), room are spacious. One of the best breakfast we had this summer. Beach towels are provided with a deposit of 10 euros.

Miinukset: Entrance does not sound very welcoming. No easy parking around.

Plussat: Location is perfect

Miinukset: I felt not welcome by staff

Miinukset: Wallpaper peeling view from the balcony non existent staff surly very noisy

Plussat: Loistava sijainti ja huone oli hyvä

Plussat: The view was fantastic, big balcony, very friendly staff, clean

Plussat: We booked a room with a balcony and a sea view. The view was beautiful and the room very comfortable. The balcony got the afternoon sun and was protected from the wind, perfect! Although the room overlooked the main walkway it was very quiet. It is extremely easy to get to the beach, just across the walkway, where there are sun beds to rent. We found we could just leave towels on them and go for lunch and come back to them in the afternoon. Breakfast is really good and worth including.

Plussat: The location of the place was good The reception people working .. the Guy and the ladies were really helpful and tried their best to help Our cleaning maid Isabella was lovely .. even she didn't speak English so much she tried her best to help us The pool was ok and most area was clean.

Miinukset: Some of the Waiters and the Chef in the Restaurant didn't had a smile at all as if they weren't happy to serve people. Got overcharged for drinks one night after i asked for some white rice as the fried rice had bacon. Breakfast wasn't so good, just ok.. ..bread was ok...no good option of hot food...Croissant taste and look stale..even the other cake :/ Likewise it wasn't suitable for someone who doesn't eat Beef and Pork Dinner as well wasn't good... seafood option wasn't great as it normally should be for a hotel in a Beach region

Plussat: Great location close to beach and restaurants. Breakfast offering was good.

Plussat: Breakfast was perfect !

Plussat: Monipuolinen aamiainen ja edullinen 5€/ henk.Viihtyisää aurinkoterassi. Ystävällinen henkilökunta . Tarjoiltiin kuohuviiniä kun ei saatu heti huonetta , se oli yllätys! Pankkiautomaatti heti hotellin ulkopuolella .Lentokenttäkuljetus 35€ / 2 henk. hotellin oma. Terassilla ilmaiset aamukahvit termarissa klo9.00 -10.00

Miinukset: Aamupalan lämpimät ruuat kylmiä, aurinkoterassin baarissa puoli muki kahvia 2 € ( Americano) törkeä hintainen ja kahvissa on muutenkin parantamisen varaa. Luokiteltu 4 tähden ( Best Western) hotelli ja patjat aivan loppuunmaattu, patja niin kallellaan ettei meinannut pysyä sängyssä ,onneksi vaihdettiin uuteen vaikka siinäkin oli ihmettelemistä . Selkävammainen seuraavat 4 pv. Aurinkoterssassin aukioloajat(9.00) - 10.00-18.00 ei ole mahdollista istuskella siinä sen jälkeen koska hissi 8 krs:een lukitaan ja mitä suuresti ihmettelin että portaat millä pääsee terassille mikä on myös varauloskäynti oli öisin lukossa??

Plussat: Staff very helpful and well located. Rooms spotless as well

Plussat: The sun lounge area on the roof is perfectly placed! The bar food was very good. The pool was just the right size.,The

Miinukset: The desk in the bedroom was too close to the bed limiting the walking space..The blinds and curtains are too light coloured allowing light into the bedroom very early in the morning.

Miinukset: North is cold! Bad weather

Plussat: The radio in the room

Miinukset: It was very cold throughout.

Plussat: Room was clean.

Miinukset: Meal was terrible. Rooms are very dark and little smells and view is in the other building. Pool is very small and fitness too. Whole hotel is very dark. Ididnt feel good there. I imagine four stars hotel a little bit better.

Plussat: Sauna oli kiva kattoterassilla viileänä päivänä.

Plussat: Aamiainen oli suht monipuolinen. Välillä ruoat pääsivät loppumaan.

Miinukset: Siivous oli joinakin päivinä ylimalkaista. Muutamana päivänä siivooja ilmestyi vasta myöhään iltapäivällä.

Plussat: Very good central location. Two minutes from the beach and close to many busstops and restaurants. Very kind staff. Very helpfull. Nice rooftop facilities. A little bit small pool but nice overall. Very nice restaurants nearby and cozy ambiaence in the streets in the afternoon.

Miinukset: Breakfast could be more versatile. Too strong perfume overall in hotel and the cleaning products used in the hotel rooms itchies in my throat

Plussat: The staff were friendly.

Miinukset: The breakfast was mediocre, not worth the money. The rooftop terrace had no sun-loungers, chairs or other furniture. The property does not look like in the pictures, the property is old and tired. Views into walls and windows, can wave, or nearly TOUCH other guests if we stretch our hands out. The beds were hard and uncomfortable. No chair infront of the desk. I dont understand how this could have 4 stars. 2 more like it.

Plussat: Really enjoyed it here, room is nice and comfortable, breakfast was very nice, staff are super helpful and friendly, views are great, location is great.

Miinukset: Bit of noise from the live music venue underneath the hotel, but didn’t really bother me. WiFi needs sorting, maybe capping the bandwidth for certain connections. Not sure but it’s intermittently bad and stays bad for a while when it happens. As I had to do a couple of hours work here or there whilst away, this got annoying at times.

Plussat: View from room and the location was perfect for shops bars and restaurants

Miinukset: Nothing

Plussat: Staff were very polite and helpful, the spa is a little outdated but was a nice touch to our stay. Beautiful views and restaurant was lovely

Miinukset: No tea or coffee facilities- would expect something like this in a four star. No cushions for outdoor furniture, only one English tv channel (which was the news!) a digibox or something isn’t a massive cost.

Plussat: The location, the kindness of the staff. I would say: everything

Plussat: The breakfast is very good.

Miinukset: No comments.

Plussat: - Sea view was great - Good breakfast

Miinukset: - Parking around a hotel was awful, some times it took 30+ minutes to find it.

Plussat: Lähellä rantaa. Ihan siistit huoneet.

Miinukset: Meillä oli kaksi huonetta, toisessa haisi viemäri kokoajan, mutta toinen oli ok. Näkymät huoneesta huonot.

Plussat: Aamiainen erittäin hyvä, samoin henkilökunta hyvin ystävällistä ja auttavaista. Hotellin sijainti on hyvä.

Miinukset: Huoneet kuluneita, sekä lattia että huonekalut. Minibaari liian lämmin. Netti toimi hetkittäin.

Plussat: The location

Miinukset: The hotel states 4 star however it was only standard of a 3 star

Plussat: Wonderful staff, superb view & very clean.

Miinukset: Kettle hire would be good.

Plussat: The staff and the location are really good

Miinukset: The beds were not very comfortable