Las Palmas de Gran Canaria hotellit lähellä Gran Casino Las Palmas

Plussat: Loistava aamiainen, paras mahdollinen sijainti.

Plussat: Roof top pool with spectacular views of Las Palmas and Spa.

Miinukset: Bar closed to early

Plussat: Lovely reception, good check in, and parking available. Upgraded to junior suite for our stay. Great location straight onto the beach, prom with loads of cafes, bars, restaurants all in easy reach. You can explore the city on foot, taking in the old town, the large shopping centres and the port. Probably the best made to order omelettes we have ever eaten at breakfast. Spa and gym all good, and roof top pool made for very enjoyable stay. WiFi worked very well in all areas.

Miinukset: We wish we had stayed longer!

Plussat: Hyvä sijainti rantakadun varrella. Allasalue ja SPA ihan Ok. Erinomainen aamiainen. Ystävällinen ja palvelualtis henkilökunta.

Plussat: Very good location for holiday! Sitting in front of the beach Comfort on the beach for hotel guests

Miinukset: Some dishes did not use fresh ingredients.

Plussat: We stayed here last year & had a first class experience. This visit delivered a most welcome experience at reception & assistance with luggage on arrival and at checkout. The diverse breakfast buffet was very nice, but the coffee is no match for Lopesan Meloneras at which we are also regular guests. We know you can match or exceed their standards..

Miinukset: We are returning clients to Reina Isabel. Overall our stay was fine. However... The evening meal hot-buffet was not kept hot. We reported this disappointment to reception at checkout. Our room was located on floor two above the car park, making the balcony a bit of a pointless accessory. We returned to the hotel to enjoy the spa + swimming pool. It was disappointing our visit co-included with maintenance of the Spa. We still enjoyed the pool but it was busy so limiting our enjoyment. Las Canterras beach provided first class swimming opportunities. Due to demand all sunbeds were taken, but many left with just blue-towels on without use for well over an hour. We used our own beach rug and coped with no shade for a little while, before returning to the hotel rooftop pool area where we had access to a lounger each plus sunshade. Some guests clearly do not understand hygiene & etiquette in the restaurant. Perhaps a few well placed notices to direct them to use serving utensils would help. Unfortunately some guests seem to think it okay to dip their hands / fingers into dried fruits & nuts, or handle foods that other guests will be eating. There is a risk of causing illness by unwittingly consuming foods handled by guests’ hands/ fingers. Better supervision needed to politely control these issues regarding the conduct of diners. Simply placing a hand-sterilising gel dispenser at the access is not enough.

Plussat: Location on canteras cannot be matched.

Miinukset: Staff not helpful and rude. The patio bar staff in particular clearly dislike people and their jobs. Having a call button is great but only if staff use it. The cañas (see picture) are under poured and they are effectively ripping you off by not filling them. This is a 3 star at best. Smoke is everywhere. We paid for a lovely patio and couldn’t use it because the smokers were outside ALL THE TIME smoking. This is an old property with rude staff and if you’re looking for a non smoking facility look elsewhere. This is the third (and last) time I would stay here.

Plussat: Amazing location right on the beach. Excellent spa facilities, exceeded our expectations!

Plussat: I liked the breakfast, varied and healthy.

Miinukset: At the reception, on my arrival, they didn't explain to me If I can use the spa

Plussat: Beachfront location and free sun beds.

Miinukset: Room needed updating

Plussat: Breakfast and dinner was good. Service in restaurant was good and polite. The older man in reception was impolite and unpleasant.

Miinukset: Service in reception was impolite

Plussat: Excellent location on the beach. Excellent breakfast. Restaurant and bar staff friendly and efficient.

Miinukset: Bedrooms a bit dated. How can a hotel catering for international guests think it is good enough to have only Spanish TV channels, very poor. The daily charge for a bedroom safe added on at arrival is, to my mind, sharp practice, not acceptable and certainly nothing I have met in other countries.

Miinukset: English t.v. channels would be good for news. Example sky news or bbc news. alot of Spanish stations only.

Plussat: The location was excellent and we had a room with a great view

Miinukset: Nothing

Plussat: Aamupala hyvä. Huone muuten hyvä.... Mutta ei ulosnäkyvää ikkunaa, eikä parveketta.

Miinukset: Huoneesta ilman ikkunaa.

Plussat: The breakfast was exceptional with juices, fresh fruit, cakes, bread/croissants/etc. Eggs cooked to individual's own requirement and can be mixed with bacon, tomatoes, champignons and much else. Excellent view of beach even though we were in a side facing room. Balcony with clothes airer/drier. Top floor bar/DJ or general music open five nights a week from 1600 till 2300. Staff very friendly.

Miinukset: Unusually no kettle in room so we had to go out. However, there was a coffee/tea/chocolate drink machine in the lobby. Much noise from street below especially on Friday/Saturday nights.

Plussat: Closeness to beach, hotel was a 2 minute walk. Cleaness of hotel and room. Clean towels and sheets. Staff were friendly and helpful.

Miinukset: It would have been good to have tea/coffee facilities in the room. There was coffee available in reception so that was good. There were no english speaking channels on tv. We like to have the option particular when weather was bad.

Plussat: Perussiisti, rauhallinen hotelli, vaikka aivan rantakadun vieressä.

Miinukset: Aamupala olisi voinut olla monipuolisempi, usein ruoat olivat jo loppuneet eikä niitä täytetty kovin tiuhaan tahtiin.

Plussat: Staff all so lovely and friendly. Ideal situation re beach and restaurants, beds comfy, bathroom very clean

Miinukset: If I’m being really really picky occasionally there was a smell of sewage coming from somewhere outside the front door to the hotel but I do understand that happens anywhere occasionally.

Plussat: Perfect location. Close to the beaches

Plussat: The location , friendliness of the staff and cleanliness.

Miinukset: Breakfast was only average for the price with very poor quality coffee. My partner who is Canarian drank coffee outside the hotel instead of in as considered it so bad. The bathroom design with loose fitting class doors left no privacy.

Plussat: Clean, comfortable and excellent location.

Miinukset: Noise from the terrace bar on a Friday and Saturday night was bad. Thankfully it finishes before midnight.

Plussat: Location is great. Stuff kind. Breakfast good.

Miinukset: There are no free parking. Must pay evrery day.

Plussat: We had a good time, and the photos online were fairly good, but for what we paid I did expect a balcony not looking at a building site.

Miinukset: The view from our room

Plussat: Professional, great location

Miinukset: No parking, like all the other hotel in Las Palmas center

Miinukset: No bar in the front at the entrance

Plussat: Paikka, näköala, hyvä vuode.

Miinukset: Aikansa elänyt huone, erityisesti vaatimaton kylpyhuone, pienet tilat. Valinnan perusteena olivat hienot, mutta hämäävät kuvat, erityisesti uima-allasalueesta, jonne ei koko oleskelumme aikana ollut pääsyä.

Plussat: Huoneet siistejä, henkilökunta kohteliasta.

Miinukset: Aamiaisella henkilökuntaa liian vähän. Muumuassa kahvi ja leikkeleet loppuivat.

Plussat: The staff were the best very friendly and helpful everything you need they will help it very well surprised

Miinukset: Personal gift bought and store in my room disappear and reception desk ignored the fact. About 150€ value gone. Not happy at all.

Plussat: Sijainti

Miinukset: Hinta laatusuhde eivät kohtaa.

Plussat: The space is good and the hotel lays in the mid of the town which it takes just 10 minutes walk to the beach. For the hotel, I would like to give just 6/10 stars. They served just Spanish omelette, vegetables, boiled eggs, breads, butter, hams and sausages.

Plussat: Brilliant location Great view Clean modern finish Nice breakfasts

Miinukset: Nothing!

Plussat: Bathroom facilities very good

Miinukset: Swimming pool environment poor.

Plussat: Location, views from restaurant and pool were great.

Miinukset: Beds and pillows

Plussat: Almost everything

Miinukset: Soft pillows , but that is a matter of taste anyway Poor 24 hours room service menu

Plussat: - stuff - balcony with excellent view - overall room - location of the hotel and the room - excellent breakfast which was not included but excellent spread

Miinukset: - We asked for queen size bed but there was 2 separate bed , not ideal for a couple - Washroom kit should include toothpaste and brush by default we had to ask for it - without asking they did not provide towels every day - and the floor was freezing cold, it would be good if they provide sleepers

Plussat: We liked its location, the parking facility (although not free), and especially the quick fullfilment of our room request by the front desk staff.

Plussat: Vuoteet olivat hyvät.

Miinukset: Aamiaisen hinta/ laatu-suhde oli huono (15:50 €/ hlö). Kävimme yhden kerran. Aamiaisen sai naapurikahviloista noin 3 kertaa halvemmalla. Aamiainen oli myös meluisa ja sekava tarjoilu.

Plussat: Fantastic location beside beach. Room with balcony and sea view was lovely. Great breakfast buffet.

Plussat: The seaview. The great room. The breakfast.

Plussat: The best thing was the view. The bathroom had a hairdryer and complementary toiletries. The shower was good, easy to use and always hot water.

Miinukset: No coffee/tea making facilities. No English tea bags at breakfast apart from English tea leaves which floated on top of tea (because of the way you made it). Because our stay was from Thursday to Thursday, when a group of Scottish people came and stopped at the hotel Sunday onward, as of Monday morning, the tea leaves tin was empty and not replace upto and including Thursday breakfast. The beds and towels where changed each day apart from Sunday, when the bare minimum was done to the room. Why? We paid for the facilities Thursday to Thursday. The 'bar' was on the first floor and part of the restaurant, all be it sectioned off after breakfast finished. So IF, anyone was eating, they took priority, so to be served, you had to go and find a waiter and then wait until he was free, before being served. We made friends with a Scottish couple and they where saying, aswell as other Engish speaking people, to get any information about whats available around, trips and other things was virtually impossible. Would we stay here again? Definitely not. Would we recommend? Definitely not.

Plussat: there are many hotel along the Playa de Las Canteras. I wanted something a bit quiet.The top of the playa, near Isleta was ideal. Hotel is modern (there ware some renovation going on, with no noise), room are spacious. One of the best breakfast we had this summer. Beach towels are provided with a deposit of 10 euros.

Miinukset: Entrance does not sound very welcoming. No easy parking around.

Plussat: Location is perfect

Miinukset: I felt not welcome by staff

Miinukset: Wallpaper peeling view from the balcony non existent staff surly very noisy

Plussat: Loistava sijainti ja huone oli hyvä

Plussat: The view was fantastic, big balcony, very friendly staff, clean

Plussat: We booked a room with a balcony and a sea view. The view was beautiful and the room very comfortable. The balcony got the afternoon sun and was protected from the wind, perfect! Although the room overlooked the main walkway it was very quiet. It is extremely easy to get to the beach, just across the walkway, where there are sun beds to rent. We found we could just leave towels on them and go for lunch and come back to them in the afternoon. Breakfast is really good and worth including.

Plussat: Location and friendly staff!

Plussat: The staff both in NH Imperial and NH Las Canteras is excellent/gentle/helpfull and they have always did the best they could do to assist during check in / check out as well as arrangements of taxi services to airport. Muchas Gracias a Todos los Senores y Senoras...

Miinukset: Throughout the many times I have stayed in both NH Imperial and NH Las Canteras, I have found the WiFi quality/signal/speed totally unacceptable and of very low levels, for a hotel of that Class, and country. The amenities in the bathroom have definitely further room for improvement in terms of quality given the Standard room price.

Plussat: Maksoin lisämaksun saadakseni kattoterassin. Hotellissa ei perushuoneissa ole parvekkeita, vaikka booking.comin varaussivuilla mainitaan, että osassa niistä on parveke. Kattoterassihuoneita on kolme ja niistä on upea näköala, tosin vain yhdestä näkee merelle nousematta seisomaan ja kurkottelematta. Aamiainen oli NH Imperialissa, hyvä buffet.

Miinukset: Hotellissa ei ole palveluita, mm ravintola toisessa NH- hotellissa. Huoneessa ei ole vedenkeitintä. Minibaaria ei voi käyttää jääkaappina.

Plussat: good breakfast with nice views

Miinukset: Too noisy in the afternoon hours it is not possible to rest this is rather a business hotel Breakfast is in a neighboring building that is awkward

Plussat: Great location. room is comfortable. Great breakfast

Miinukset: Breakfast is great, but served in a different hotel, 2 block away.

Plussat: Clean room, comfortable bed, great location

Miinukset: Small room but for one night is alright.

Plussat: Very comfortable, clean and within a walking distance from a great beach and good restaurants

Miinukset: No parking available, it is difficult to park in the area

Plussat: The location is very close to the beach

Miinukset: The a/c did not work very good

Plussat: Loistava sijainti, mukava huone, siistiä, "normaali" palvelu. Emme käyttäneet aamiaispalvelua, koska hinta vaikutti kalliilta. Läheisissä ravintoloissa sai aamiaista alle kympillä.

Miinukset: Kaikki ok, ei valittamisen aihetta.

Miinukset: Huone oli todella pieni. Ikkuna maitolasia, josta avatessa näkymä ilmastointikuiluun!

Plussat: Lovely hotel with friendly staff and a great location.

Plussat: Excellent location two minutes from Canteras beach and the restaurants and bars.

Miinukset: The entrance sitting area could do with more colour/comfort to make it more appealing to sit in.