Longview hotellia

Plussat: Location

Miinukset: Just that they were doing construction to the rooms and the noise level of hammering starting before the 8:00 am start time they had posted. On a Sunday to boot.

Plussat: Convenient location.

Miinukset: Very noisy, very dusty remodeling in progress. I booked my non-refundable stay to get some much needed rest, which was impossible. It would have been nice to know about the remodeling prior to booking. The room was very run down. The toilet seat was broken, and the flush mechanism required adjusting with every flush.

Plussat: I was very pleased.. everything was great, staff was excellent! I was not sure since a 3 star was the highest rating but I m thinking 3 is the highest allowed. The room was great clean and comfortable. No complaints about my entire experience.

Miinukset: Nope

Plussat: It was nice

Miinukset: We had a room that wasn’t clean very well including bathroom. Which should be the property top priority safe & clean rooms

Plussat: Bed was comfortable

Miinukset: Hotel was under construction. Had to reload luggage & drive to another entrance because main entrance was closed going to the elevator. My room had areas that were unfinished. Furniture is heavily scratched. Air conditioner rattled all night.

Plussat: Clean. Friendly staff.

Miinukset: No

Plussat: The location and the fact that it is being upgraded, also the staff was extremely friendly.

Miinukset: The bed was sagging in the middle and I was unable to sleep at all, the room also had an overwhelming smell of rubbing alcohol when we arrived and the mini fridge did not close. They did not have much meat out for their hot breakfast either.

Plussat: It was easy to access

Miinukset: Working in construction and also having the building under renovations was like working came home with us.

Miinukset: the hotel showed there was an indoor pool and a hot tub which is the sole reason we chose this hotel, there was no hot tub and the indoor pool was surrounded by outdoor air. It was freezing and not what we were shown it was.

Plussat: Location no it was all good except the construction

Plussat: Nice staff nice breakfast

Miinukset: Under remodel should have said that. Sofa cushions were ripped and filthy in room (215) had to slide dresser over to plug tv into lamp to work. Trim on furniture missing and so scratched.Plug in tub did not work Left wake up call but phone by bed did not

Plussat: Online appeared to be a great value, indoor pool, wifi, breakfast

Miinukset: It was under construction, windows were blocked off, very noisy, water was going to be turned off from 11:00am to 3:00pm so we checked out.

Plussat: No egg n no meat Does not have all TV Channel like Own n more

Miinukset: TV Channels. No Meat with Breakfast

Plussat: It was close to Christus Medical Center

Miinukset: You could hardly breathe in the lobby for the smell of smoke. We had a non-smoking room that also reeked of smoke. The breakfast tables weren’t set up at 7:00 a.m. (breakfast was advertised served from 6:00-9:00 a.m.).

Plussat: The room was clean and the bed was comfortable.

Miinukset: The breakfast area was small and cramped. The Apple juice was soured. The tub didn't drain properly and the security lock was coming off the door frame. There was no closet area.

Plussat: Really nice place

Miinukset: Holes in the blankets

Miinukset: The floor was very dirty, it was something in that bed that made me itchy. I was not happy at all with my stay. They might need to be check for bed bugs.

Plussat: The room was cool when we got in it. The hotel staff was amazing. It was quiet and calm. I got a good nights rest.

Miinukset: The only thing that was a bummer, was the pool was closed. It was super hot and a nice refreshing dip and swim would have been heavenly.

Plussat: Price.

Miinukset: There was renovation going on, but that's not excuse for some of the issues. Sinks and tubs wouldn't drain, in multiple rooms. A lot of water damage and mold areas.

Plussat: The location was the only thing I liked about this hotel.

Plussat: Beds were comfortable and the A.C. worked well. Kids liked the tv. There was a microwave.

Miinukset: Managers were rude. Our room smelled of smoke (even though we booked a non-smoking room). Light above bathroom sink blinked really bad so had to keep it off. Free breakfast didn't have much to choose from. Fridge froze everything on warmest setting.

Plussat: The people at front desk were very helpful

Miinukset: The shower did not work correctly. Standing in water not good

Plussat: The location

Miinukset: As above dates and run down

Plussat: Close to our destinations

Miinukset: Quality of breakfast

Plussat: Food (eggs) was less than average quality.

Plussat: the hotel was quiet and clean, near an ok amount of stores and restaurants

Miinukset: the beds were below average, the breakfast selection was ok but eggs were on the powder tasting side

Plussat: Clean and quiet

Miinukset: Nothing

Plussat: Breakfast was excellent.

Plussat: Comfortable beds, linens, spacious room and it is clean, good coffee , quiet

Miinukset: The pool and hot tub were cold or not working, i chose the indoor pool for the kids. But when they were both broke, i did get an upgraded room with a jacuzzi tub inside, which we did enjoy.

Miinukset: The air-conditioner made too much noise kicking on and off

Plussat: Great staff and facility.

Miinukset: No

Plussat: Hubby and I have stayed at other Hampton's, and we knew we'd have another great experience...we were not disappointed....Breakfast was pretty good. Thanks!

Miinukset: The toaster wasn't working at breakfadt, and neither was the piece of equipment that holds the waffle batter...aside from those two things, all was good.

Plussat: All

Miinukset: Everything was fine

Plussat: .

Miinukset: No

Plussat: Location, friendly staff and nice decor

Miinukset: No

Plussat: I liked the convenience of the location, very easy to get to and find.

Miinukset: I was a little disappointed in the service. When we arrived no one was at the desk and someone was running a vacuum nearby, a little noisy for a welcome. When we checked out, there was no one at the desk and there was a line forming. I didn't stick around

Plussat: Checking out

Miinukset: No heater, no tissues, Wasn’t clean

Plussat: they put me in a room that smelled and the a/c didn't work. The property itself was a dump. Would not stay there again because it was disgusting

Miinukset: Everything!!!

Plussat: It had a Cozy atmosphere and beds were nice. Staff was friendly.

Miinukset: Retro furnishings like tub that look like lost its porcelain. Sink backing up. Shower head loose.

Plussat: Absolutely nothing

Miinukset: The worst place I have ever stayed. I will never stay there again. There were no towels. The room had roaches and bedbugs. When I advised the staff nothing was done.

Plussat: Very reasonably priced,, Friendly staff..also very helpful..Easy. access from freeway..Love breakfast

Miinukset: Clean.curtains...and bed spread/. Comforters

Plussat: It Was clean Quiet...... Staff friendly Very helpful.... Conveniently located by a verity eating and shopping.places.....

Miinukset: I was wondering Why 3 doors upstairs where Left open..Also first room Door was open.. Both beds. 215 Was previously used.CurtiansOpen.. 2nd .Room bed was used curtains open door open... 3rd room.....248....Door WAS open.....I STAYED.. CURTAINS NEED CLEANING BADLY...

Miinukset: Not a lot to like about this hotel just average and lots of stuff lying around like construction or something else going on.

Plussat: The location was really close to the main road and easy access.

Miinukset: I asked for non-smoking room but I smelled like cigarettes and the bath tube did not look clean.

Plussat: Location is good

Miinukset: Lock on room 125 never worked. Staff/owner were aware ofit.Didnotfix it There is no breakfast to speak off, if you want to eat you'll have to go to a restaurant. Hotel is not a suite at all, just a motel in great need of a new paint job and maint

Plussat: Microwave and refrigerator in room. Quiet. Room basically clean

Miinukset: Toilet ran. Crumbly outside. Ice machine not working, breakfast substandard. Price paid was not equal to this hotel.

Plussat: The staff that we encountered were friendly and helpful.

Miinukset: Group of people drinking in the parking lot that were not staying there. Strippers or prostitutes outside wanting to party. The room itself was quite disgusting and very run down. Holes in the carpet, sheets, walls... everywhere. Stains on everything including walls and ceilings, furniture and fixtures. When I opened a drawer a fly flew out. Needless to say, we did not unpack. The safety lock on the front door, which has been obviously kick in, was broken as was the bathroom door. The security light outside was not functioning. Overall I do not recommend this place unless you prefer this type of establishment.

Plussat: Loved the bed & the breakfast ,had a great time

Plussat: Room was big, bed was comfortable. The kitchenette was stocked with everything needed. And the breakfast was good. I recommend this place. Well worth the price.

Plussat: Front desk clerk very helpful, and sweet thank you so much!

Miinukset: The only thing we didn't like was how loudly the doors slam shut. Also, the very back door...which was the one we used to enter/exit...did not unlock each time and we had to walk around a few times.

Plussat: Nothing

Miinukset: unclean room. Fridge has spilled coke inside & on the floor from previous guest. Microwave dirty inside & out. Dirt & hair buildup on the floor of the bathroom in the door facing. Dirty towels under sink from previous guest

Plussat: the kitchenette

Miinukset: the door locking on the side where you can't come in even with key

Plussat: The whole experience

Miinukset: No

Plussat: Location

Miinukset: Cleanliness

Plussat: Nothing

Miinukset: For a hotel that is somewhat new it had a smell. The first room we had did not have hot water.

Plussat: The staff was friendly

Miinukset: When we went in to the room initially it had a terrible smell in the bathroom, and when I went to dry my hair the next morning the hair dryer completely fell apart at the back. It was just a terrible experience, and the floor and pillows had stains.

Plussat: Location

Miinukset: They did not clean my room or bring fresh towels after the first nights stay.

Plussat: Staff was really nice

Plussat:  the staff member that checked me in, was friendly & professional. We enjoyed the room, beds, and hot breakfast!

Plussat: Location was excellent. Self contained and laundry facilities provided.

Miinukset: We booked a queen room however the bed was more like a double and there was little room on one side of the bed. We requested a different room at checkin and were told as our booking was recent they were unable to assist. We booked 19th Nov 2019 and stayed early March. When pointed out to reception they swapped our room but same size - small.

Plussat: Comfortable bed and quiet.

Miinukset: Everything was fine

Plussat: The hotel was conveniently located to many restaurants and shopping. My room was exceptionally clean and cozy.

Miinukset: Only issue was I couldn't get the TV to come on. I was too tired to watch it anyway so I didn't request assistance but did tell the clerk when I checked out.

Plussat: Comfortable clean friendly staff and great value, cleaning staff does outstanding job !!!

Miinukset: No complaints at all !!!!!

Plussat: Nice staff. Good view of parking lot. Good room design.

Miinukset: Some difficulty opening door lock on room 304

Plussat: Very clean, quiet, and great location!

Miinukset: I would’ve liked to be able to operate the fan to blow for white noise but it was controlled by the thermostat on the wall. The room was VERY quiet.

Plussat: I love how they have all of the things you can check out.....movies, board games, jumper cables, crock pot, eIc. I also love that the laundry is free. I have never seen another hotel offer this free.

Miinukset: Wish they had a breakfast

Plussat: The man and the young lady at the desk made us feel very welcome.

Plussat: Staff was great!

Miinukset: No hot water from sink

Plussat: Very clean and spacious

Miinukset: Food in the little store thing was overpriced

Plussat: The ameneties.

Miinukset: It was off the main way and a little hidden from the loop.

Plussat: The room was very clean and large.

Plussat: I love this hotel. So beautiful and most of the staff is very nice. The real reason I have stayed at this hotel three nights is because of Hotel Employee. Hevwent above and beyond. His level of hospitality reminds me of the service you get at Disneyland h

Miinukset: Yes. One maid. But her sourness didn't "ruin" our stay.

Plussat: 99% of the staff were amazing and went out of their way to be sure we had what we needed.

Miinukset: The heated pool was very cold and could have used a little TLC on cleaning

Miinukset: Nightmare of a check in process. Messed us up good on our credit cards and was a fiasco getting it fixed.

Plussat: Staff

Plussat: It was a nice clean play

Miinukset: The breakfast wasn’t that great but I’m southern so I can be a little dramatic about food

Plussat: Everything!

Plussat: This hotel is quiet, clean and up to date. The fitness center is clean and well-equipped with a range of cardio machines and weights- everything works. Location is close to target, movie theatre and several places to eat. I’ll definitely stay again when I’m in town.

Miinukset: There appears to be a charge for breakfast which was a surprise. This is not clear upfront, or in signage and the layout of the breakfast area is similar to other Hilton properties in town (Hampton Inn) where I’ve stayed- making it a little confusing as to what is/is not included.

Plussat: Beautiful hotel. Everything was very nice and clean. This was the best hotel value I’ve experienced so far in my life. Price could have been 50% higher and well worth it.

Miinukset: Nothing

Plussat: Comfy, clean, friendly, convenient

Miinukset: Expensive breakfast. Nothing extra

Plussat: The indoor pool for my 2 9 year olds and a 2 year old. The staff was super and the food from the restaurant was tasty. We will be coming to Longview for weekends now that we know about the Hilton Garden Inn. SUPER!!!!!

Miinukset: No

Plussat: Hotel was nice but no free coffee until 6:00 in the morning . Bathroom doors sliding door no lock and you could see in each in of the door. I would not stay there again.

Miinukset: Didnt like the rooms, nothing free

Plussat: Customer Service was Excellent!

Miinukset: The air conditioner was on full blast. I found the rooms, the banquet hall and the lobby to be extremely cold.

Plussat: The staff was very friendly and efficient, our room was clean and comfortable, and the breakfast in the morning was very good!

Miinukset: Nothing

Plussat: Everyday the water was turned off all day without warning me and my family couldn’t shower brush our teeth or flush the toilet I feel we should have been warned ahead of time and we shouldn’t be charged at all for a hotel with no water from the time we wake up in the morning until we go to sleep at night

Miinukset: That there was no water all morning until the night time

Plussat: Everything was perfect

Miinukset: There was nothing I didn't like.

Plussat: The hotel was clean, spacious and quiet.

Plussat: Clean and comfortable!!

Plussat: Overall friendly service and a clean room.

Miinukset: The elevator has serious issues and needs immediate repair work done. It got stuck somewhere around the second floor and just grunted for about a minute to a minute and a half. Then finally finished a grinding, bumpy, and banging journey to the ground floor. when I mentioned a concern the clerk chuckled and said it was no big deal. They might change their tune when a nervous wreck gets stranded in the elevator but that’s their problem not mine.

Plussat: Had a sack breakfast.

Miinukset: The floor smelling like weed.

Plussat: Very clean and quiet, next to a Cracker Barrel restaurant

Plussat: Friendly and accommodating customer service. The delicious fresh baked cookies in the evening.

Miinukset: The room smelled musty, the shower/tub needs some repairs, one of the panels in the elevator is duct taped to hold it to the wall and the fitness room had only 1 machine working. Maintenance appears to have fallen off since my stay here last year.

Plussat: Location to the interstate.

Plussat: It was clean

Miinukset: Rude staff,cold showers,one night no water because they were repairing a leak and they didn't even have common curtisy to post a notice to let people know, the elevator also kept getting stuck. It was also hard to get clean towels and toilet paper.

Miinukset: low height of toilet made it difficult to stand up. need higher toilet and safety bars to use to stand up.

Plussat: Breakfast clean

Miinukset: Beds uncomfortable stomping above its went on for 2 days finally 2Nd person we talked to stopped it

Miinukset: Breakfast was cold. We found a bug in the room. The hotel is very dated.

Plussat: It was a decent place..

Miinukset: Nothing

Plussat: The location was easy to find

Miinukset: Pillows were lumpy and the room was loud

Plussat: Space in 2 bedroom suite

Miinukset: Surrounding area

Plussat: Traveling with a toddler can be difficult since they go to bed early and can wake up to any little noise. Fortunately, here, we could put him in a separate room and still be comfortable. This hotel was also (mostly) quiet so we were never disturbed and neither was our son. The free continental breakfast was also great. You can't beat all that for $84 a night! We will definitely be staying at these hotels when we travel from now on.

Miinukset: The location was a little poor, my cousin who is from there told us not to visit bars in the area, or to at least watch out in the parking lot. I also did not feel comfortable parking my car on the backside of the lot.

Plussat: Location

Miinukset: One room smelled like tobacco. The other room did not have a working shower! We notified the staff twice of the issues and nothing was done. The woman at the front desk took our number for the manager to call us but we have not heard from them!

Plussat: Cheap price

Miinukset: Could use updating

Plussat: Service was hateful they need to learn how to speak to people

Miinukset: There mean disrespectful

Plussat: You keep sending me coupons that dont work what gives?

Miinukset: The morning staff was not as helpful as the evening staff and the breakfast was very very very limited

Plussat: Rooms are clean, some have even been remodeled.

Miinukset: The owners are pretty rude

Plussat: The night manager

Miinukset: Had to change rooms and were left waiting because they forgot about us.didnt get towels or toiket paper until i asked 3 times

Plussat: newly remodeled,great staff,very clean

Miinukset: no shampoo, no coffee maker

Plussat: The room design was modern and simple but stylish.i was impressed.

Miinukset: The bathroom was way too small and the door didn't have a lock.coffee as an option would have been great.

Plussat: Location was convenient and price was in our budget. It was quiet.

Miinukset: could use some deep cleaning new bathroom door without the patched fist and foot holes and a bedspread without a huge 4' cigarette burn in it. Shampoo would have been nice. Desk clerk didn't seem to care if we were there or not.

Plussat: The hotel was a good value for the price.

Plussat: Cheap

Miinukset: Not many rooms ready to rent. Under construction

Plussat: Close to shopping was very nice but the staff's friendly service was over the top!

Miinukset: It was what I expected for a Motel 6. Have never had a bad experience.

Plussat: I liked how clean the place was

Miinukset: The manager was who checked me in and working the front desk...i called before booking bc it was my 1st time using booking.com and he was dry and unprofessional on the phone call and in person he wasn't welcoming or nice.

Plussat: Beautiful

Miinukset: No

Plussat: Spacious room, soft bed, great location.

Plussat: Very clean and easy access to many things in the area. Beautiful comfortable rooms with all the amenities.

Miinukset: Check in staff was super friendly, specifically Jonathan...loved him! Staff in the morning and on Saturday, not as great.

Plussat: location

Miinukset: Na

Plussat: Clean, newi-ish, close to restaurants, easy to find.

Miinukset: Room was in the old (but remodeled) wing - while the room definitely reflected recent updates/upgrades, it smelled pretty bad. A cross between smokers and cat owners room. I informed staff and asked if I could be moved - they said no (have more but cutoff

Plussat: Location.

Plussat: Very clean

Miinukset: Na

Plussat: Nice neat hotel.

Miinukset: Kids were allowed to run wild in hotel for a while. Had to call front desk to get resolution. On my many visits to Longview I try different places for lodging. This location did not offer the best value for the price.

Plussat: location

Miinukset: breakfast left something to be desired. they sold/served food that is normally free at all kinds of hotels. if you are going to charge for the breakfast they should have decent food.

Plussat: The bed was very comfortable and the room was clean.

Miinukset: Not a large selection of places to eat near the hotel.

Plussat: Comfortable bed, great pillows, fluffy towels, clean

Miinukset: Loud neighbors kids running up and down hall late at night

Plussat: Very clean. Easy access.

Plussat: I didn't eat that morning. I was running late

Miinukset: N/A

Plussat: The breakfast!

Miinukset: I did not like that the air conditioner had a temperature limit of 66 degree. The room was too hot!

Plussat: The staff made sure we were pleased with our stay. Went above and beyond with service!

Miinukset: There were some sketchy people hanging out in the parking lot at one point. Made me nervous.

Plussat: Nice property and clean. Good location

Miinukset: The room was miserably hot. We stopped there as a sleep stop during a trip. No sleeping. It was 43° outside and 70° in the room. I told them at the desk on the way out. She just said oh, sorry.

Miinukset: I’ve never had an issue with my grandkids coming to visit with me for a few hours in the evening- they are 4 and 5. I come there every 2 weeks for medical appointments and my daughter meets me there for dinner etc and I have the boys sit in the pool or hot tub with me for about an hour. Well this time I had to step out for a minute and my daughter had asked to go into pool area and wait for me and was told sorry you’re a visitor. I mean I do understand policies and all but they weren’t even gonna be allowed when I got there I was told. That’s never happened before. So I guess I wasted my $$$ staying there because the kids love going there and being in the pool and hot tub for awhile- I mean I stepped out for 5 minutes. I’ll just have to use another hotel in Longview from now on.

Plussat: The cleanliness and quick access to the Interstate.

Miinukset: Everything was excellent.

Plussat: The room was clean and staff was helpful

Miinukset: Not really

Plussat: I had an issue with bookit. Com selling me a king room. When I got there was advised King beds were sold out. Hotel manager made it right and gave me a executive suite upgrade for the same price. Great customer service. Hotel was very clean.

Plussat: Accessibility from the Interstate

Miinukset: No

Plussat: Everything was very nice. Cant think of anything special. The breakfast was adequate and tasty. I really enjoyed it.

Miinukset: No.

Plussat: Very clean hotel...

Plussat: We really like the friendliness of staff, breakfast, and the bed.

Miinukset: Couldn’t find plugs for devices

Plussat: Entire Staff were amazing! Plenty of food options!

Miinukset: Bigger microwave!

Plussat: Very clean

Miinukset: NA

Plussat: Clean hotel and great staff

Miinukset: No

Plussat: The man at the front desk had excellent customer service. He was polite, and gave great tips on the restaurants in the area. Pool was also nice and there was a Texas Roadhouse right next door we could walk to.

Miinukset: Kind of out of the way. When picking an Express room, it said this hotel was around I20. It's about 8 miles from I20.

Plussat: Very nice room, quiet, comfortable bed, new remodel, soft towels etc

Miinukset: Not right off interstate- on the north side of town - about 6 or 7 miles - but definitely worth the ride.

Plussat: NOT MUCH.

Miinukset: The breakfast was fair, the beds are wore out and to soft to sleep on, this was the first room of my 50 years of travel that only had a desk chair to set on. I called the front desk for another chair, He said I would have to come to dining area and pickup one of their chairs. The tub and shower was not comfortable to use. It was labeled as a handicapped accessible room, not very much so!!!!

Plussat: The staff was awesome

Miinukset: Breakfast not to good

Plussat: Very clean, well run, and the staff was exceptional.

Plussat: Room was very spacious and the stand up shower was cool

Miinukset: Housekeeping knocking on the door too early

Plussat: Very clean, friendly staff, spacious rooms, comfortable beds.

Miinukset: Our TV wasn't working at first, and the flapper in the toilet wasn't dropping, so the water was running and we had to take the top of the toilet off to flip it back down.

Plussat: Pool and coffee

Miinukset: A roach fell from the ceiling on to me when I opened the door , so I left and didn’t stay Sunday night

Plussat: Location

Miinukset: It was not very soundproof. Conversations in the hallway and adjacent rooms were very audible. The entire hotel is under renovation, and that should be disclosed to potential customers.

Plussat: Nice and clean and the staff was very friendly and large rooms

Miinukset: The hotel needs darker shades something like black out shades.

Plussat: The person at the front desk when we arrived and the next day was excellent. (It was the same person who reported back to work.) The person on the day we left was not too friendly and less helpful.

Miinukset: The Room - There was a bedside light which was swung off to the side; a bulb behind the large chair was out and shattered, with glass on the carpet; the TV has a major problem with I believe the cable; and finally the bathroom door does not close, latch closed at the handle. The sound and picture freeze but don't return to where they froze, rather moving forward and missing dialogue and picture segments. I reported these to the front desk the morning after we arrived. The shattered bulb was replaced and carpet cleaned up.

Plussat: We got in several hours after check in but the staff was very friendly. Upon checking out, the staff was also friendly The area is nice with plenty of options for dining.

Miinukset: A nightstand lamp did not work.

Plussat: Toilet was dirty. Funiture in room damaged. The room I checked in didn't have iron. Remote was broke. Overall: it was a cheap looking room.

Plussat: staff greeting on arrival was very plesant. secure side entry doors to hotel.

Miinukset: Sink stopper was broken, so water stayed in the bowl. breakfast was below average.

Plussat: I enjoyed everything the stay the breakfast and the comfort of our room

Miinukset: Everything

Plussat: Accessibility and comfort

Miinukset: Nothing

Plussat: The place was very clean with helpful, friendly staff. Bed was okay. WIFI worked and was easy to use. Breakfast area was super clean with friendly staff. The price was very good.

Miinukset: Really, everything was cool.

Plussat: The hostess.

Plussat: Breakfast and staff was the best part of all! So much to choose from in breakfast and so fresh and hot! I would definitely stay in there next time I am in town.

Miinukset: nothing I could think of at this time. Great experience

Plussat: Pool

Miinukset: Parking limited near doors

Plussat: Breakfast

Miinukset: Too much chortling in the pool

Plussat: Convenience.

Miinukset: The rooms were a little out dated and a weird smell in the hallway but other then that ecerything was great.

Plussat: The beds are very comfortable!

Miinukset: Breakfast! The bacon was not coming out fast enough. They need to have more than one waffle machine.

Plussat: Enjoyed the comfort of the bed, and pillows. We slept a great! Probably better than in our own home! Great water pressure and nice sized tub. Great lighting, easily accessible outlets. Good a/c! Good breakfast.

Miinukset: Bathroom was not stocked properly. They knew 4 people were coming in. There was 1 tiny and stinky shampoo, 1 tiny and cheap conditioner, not enough towels. No ice machine on our 2nd floor. Smelly and hot elevator. The pool is unremarkable, very small. No hot tub. Not fun for the kids. They got bored quickly. No towels in the pool room on the shelving

Plussat: Excellent stay with great staff.

Miinukset: Although they did offer real hard boiled eggs the perpetual use of chemical scrambled eggs by all hotels is sickening. Just a little touch that would put you up in the 3 to 4 star ratings.

Plussat: Location. We weren't at the hotel long enough to notice much. The front desk lady was very friendly and helpful.

Plussat: Rooms were decent size.

Miinukset: Workout room was awful. The stair step machine was not working. The treadmill is too cheap to even run on. The belt slips and the entire head into shakes and wobbles. Should be thrown out and a better one purchased.

Plussat: Location was great

Miinukset: After getting in bed I felt something poking me through the sheet so I had to get up and look and found a plastic wall anchor on top of the mattress pad and a tiny wire along with a cut piece of wire with plastic around it. No ice buckets in room.

Plussat: Feel all my needs and the staff was very helpful and nice

Miinukset: No I had a nice stay and great rate

Plussat: We had a bad plumbing issue twice. Toilet stopped up first use. Bathroom sink backed up all night with sewage and making bubbling noises.

Miinukset: The bathroom experience, and could not take shower before an important event!

Plussat: Our room was very large. Bedding soft and clean! Updated fixtures and lots of phone plug ins!

Plussat: Service and professional!

Plussat: N/A

Miinukset: Parking.& Cleanliness not to par for my liking.

Miinukset: Elevator not always working right

Plussat: The staff. Josie was amazing.

Plussat: people were nice. Breakfast was great. The staff working in the breakfast area were courteous & helpful.

Miinukset: my wife had been in the ER that day & was slow moving around. when I asked for an extended check out time, the lady at the desk said they couldn't do it. but when I called from our room afterwards, they granted it to us.

Plussat: locate close to family

Miinukset: Check in could not fine took copy from computer at home. Had a water flood in room had to change rooms which was supplied better than first room. NEED TO HAVE MORE HELP ON DUTY. only ONE LADY TO HANDLE OUR MOVE TO OTHER ROOM. HAD TO DO THE MOVE MY OURSELVES. nO ONE TO COVER QUESTIONS AT DESK LADY WAS DOING LANDRY SHE DID A GOOD JOB NEEDS HELP.

Plussat: The front desk guy was amazing!

Miinukset: EVERYTHING! The water never got hot, the bed had blood stain, the AC was garbage, the bed was very uncomfortable!! The room had a weird nasty smell too it!