Arrived at hotel at 4:30 pm after a 7 hour drive. Our room was not yet ready. Asked if we could wait at the lounge. The lounge and restaurant were reserved for a private party. They recommended finding an restaurant on the street nearby. We just drove for 7 hours and didn't want to search for a "place" to wait somewhere outside of the hotel. We finally were allowed to our room...which was nothing as shown in pictures. It was dark, dingy with no seating beside the bed. Because the restaurant and lounge were "reserved", and we were too tired to venture out to eat, our only option was room service. We ordered chicken Caesar salad. Although they said it would take 45 minutes...it arrived in 15. A salad with chicken breast on the side. Much to our disgust...as we sliced the chicken to add to the salad, it was not just under cooked...it was RAW! completely inedible. It took 4 calls to room service and guest services to have someone come to our room to witness the meal, acknowledge the error and remove it from the room. This room was 350.00 per night with valet...I've had better treatment in a 75.00 a night motel. I will never revisit this Hotel.
Very nice and clean. Great value and great location.
Lower floors can be loud at night if there is an event in the restaurant.
Location, location, location
Small room, expencive parking.
Beautiful room, helpful staff, comfortable bed.
Needed to wear ear plugs as the road noise is quite loud.
Excellent service and great suite W views.
Signage for gym directions needs to improve.
Great spot and great location
Great staff and great hotel, a little pricey for the size of the room but overall great stay
Wifi was down with no notice, was on the phone with IT for over an hour
Possibly one of the greatest hotels I've stayed at within the Los Angeles county. From a friendly courteous staff, to an impeccably clean room, Sofitel has lived up to its standards as well as exceededing them. -The staff went above and beyond to make sure our stay was as luxurious and comfortable as possible with their luggage assistance, complementary calls, rapid response to requests, and much more. -The room was spotless and featured many extra amenities not normally included in other hotels. -A glass window separating the bedroom from the shower exemplified the uniqueness of this hotel and offers a romantic setting for couples. -To top this stay off, the chefs truly know their way around a kitchen. Our breakfast was delightful and very artful. I highly recommend all guests to attend the restaurants or enjoy a meal within your room. Overall, a wonderful experience at the hotel Sofitel. I will gladly be returning in the near future as well as forwarding friends and colleagues.
Great location, cool hip vibe
Very small room, Unresponsive service, air conditioning in room broken, shower in bathroom was actually worse than an old holiday inn. Things were just broken down, dirty, and nobody seemed to care. For a luxury hotel, a huge disappointment.
Contemporary with a cool European vibe
It was comfortable enough for me to return for a second time and felt right at home. The staff is genuinely nice without being gratuitous. Love the outdoor cafe for breakfast.
great room with great view facing the hills on 9th floor
i was sick and the maid unfortunately took away my thermos jug with tea, even though i put it off the tray and next to my bed
Sofitel LA at Beverly Hills sijaitsee keskustassa, joten Beverly Center Shopping Mall (ostoskeskus) löytyy kivenheiton päästä ja Melrose Avenue puolestaan vain 10 minuutin kävelymatkan päästä. Käytössäsi on business center, limusiini- / town car -palvelu ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1022 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 986 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.