Luzern hotellit lähellä St. Peterskapelle

Plussat: location is very centered and convenient. view is really nice from the balcony. Staffs are very friendly and helpful.

Miinukset: breakfast choices are quite limited

Plussat: Historical charm meets modern clean and inviting. Amazing location next to the lake- walking distance to everything.

Miinukset: Not much to complain about- you get what you pay for. Fortunately, in this case, you get a 5 star experience.

Plussat: Wonderful, historic hotel in a great location! Staff is friendly and accommodating. We were upgraded to a spacious lake view room, which was a nice surprise as the view was fantastic. The bed was very comfortable, and the chocolates left with turn-down service were divine.

Miinukset: They advertise the breakfast buffet until 10:30, but came around at 5 minutes to 10 to let us know they would be closing the doors to the room with the food shortly. We had only been there a short time, and before my husband had a chance to get up, they closed the doors. They were nice enough to only charge half price, without us even saying anything.

Plussat: hyvä sijainti ja kaunis hotelli

Miinukset: kallis

Plussat: Staff

Miinukset: House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.

Plussat: Entire staff of hotel was welcoming, whether providing services, or merely passing in a hallway. Housekeeping refreshed the room at least twice a day and was attentive to every detail. The hotel deserves everyone of its five stars.

Plussat: I chose this hotel for a significant wedding anniversary and overall we had a good time. With only two exceptions, all the staff we met were friendly and helpful (which made the two exceptions stick in my mind, which is a shame). We were upgraded on arrival (to a room overlooking the lake), but there was some confusion about the room we had been given: it was not the room type I had specifically booked and had emailed them in advance to definitely confirm that we would get that room (a triple). After some unnecessary hassle, they brought in another bed. To resolve this. OK. The food is exceptional and the first night's evening meal was one of the best on our entire trip. Eating outside on the terrace had far more atmosphere than inside in their somewhat stultifying restaurant which reminded me of The Grand Budapest Hotel - and friendlier waitresses. They made a cake for our anniversary, which was jolly nice of them, and put it in a tin for us to bring home.

Miinukset: The bathroom was large, with a bath and VERY small shower cubicle, as if it had been installed as an afterthought? There were two washbasins but not enough room on either side for your own toiletries. I dragged over a strange little table to stand my toiletries bag on. The main problem with the bathroom which I reported to reception when checking out, is that there were nowhere near enough hooks or rails for all the towels and towelling robes once you had used them. You had to drape them over the bath which seems and looks terrible in such a spiffy establishment. And every day when housekeeping made the room up, they arranged three little bathmats on the floor of the bathroom in precise places where they just got in the way, especially in the way of the door! Regarding breakfast, do not make the mistake which we made the first morning. If you go into the massive, cavernous, buffet room and select ANY thing (even a piece of toast) you will automatically be charged an outrageous 35 Swiss Francs per person! The trick is to sit down first and wait to be served, then look at the menu and just choose what you're actually going to eat. Then you get charged per item which is about half the price. Compare that 35 Swiss Francs with the next (excellent) hotel across the border in Germany, where an identical breakfast buffet cost only FIVE Euros per head. The overall impression is that this is a luxury hotel in the old style (incidentally there is only one teeny tiny passenger lift and a very long walk to your room) which tries really hard with little fussy details like bath mats and chocolates in the room each evening, but somehow misses important things like replacing the orange juice in the minibar (I had to ask three times).

Plussat: Location

Miinukset: Price

Plussat: location, location! best view over lake lucerne especially on a clear day seeing the mountains

Miinukset: hotel was in need of updating

Plussat: The upgrade the made for us , the friendly front desk staff , spacious connected rooms as we requested

Miinukset: The one old elevator

Plussat: Perfect. Just perfect. Loved it.

Plussat: Everything about this hotel is well thought out. Don't look anywhere else if you are in Luzern. This is a beautiful hotel in an excellent location and amazing staff. Little things like bed time stories and recommendations for next day activities makes for an unique experience. The room is spacious and beautiful with a cute balcony. I think every room has some celebrity theme and ours was a pop singer theme(forgot exactly who it was). The attention to details is fascinating and as a person who appreciates details I thoroughly enjoyed every bit of it. The restaurant/bar downstairs is also excellent with a nice sit out facing the main road and the river. Worth every penny!

Plussat: Views from the balcony were amazing!

Miinukset: Air conditioning was weak

Plussat: 1) Location. 2) Room. 3) staff.

Miinukset: 1) Not many choices at breakfast. 2) Lobby without air condition. 3) swimming pool is not meeting expectation.

Plussat: Location, restaurant & bar

Miinukset: Small rooms, weird cut/shape, overstuffed with random furniture. Too noise with next doors, hall way noises very audible, especially in the morning with the house staff - vacuuming rooms with open doors... Not exactly 5 star hotel behavior.

Plussat: Everything was top noch

Plussat: The Hotel Staff is amazing!!

Plussat: Really like how grand it felt, pristine upkeep, beautiful location, and felt like everyone attended to our needs.

Miinukset: Nothing, everything was really great!

Miinukset: Room full of spiders

Plussat: It truly was grand and exquisite. Love the decor

Miinukset: Nothing

Plussat: We got a room which looks out onto the lake. It made a huge difference as the view is stunning and we had great weather. Looking out onto the street would really mean missing out. Very central location. First five star hotel I've stayed in, in my life and it was kinda overwhelming, especially as Lucern itself is gorgeous. Lot of tourists but not so many as to feel crowded in my opinion.

Miinukset: Ha, sounds crazy but i'm just not used to the five star experience. The welcome was almost uncomfortable but thats my own problem. Also, having a guy cart our bags up to the room was a new thing and I felt embarrassed as I had a quick look to see what French Francs I had in my pocket.

Plussat: Position was outstanding, lakeside dining was fabulous - best King Prawn and champagne risotto ever experienced. The walk along the promenade was so convenient and extremely pleasant with our little dog. The room with a lake view was so luxurious and spacious, will definitely return and recommend to friends.

Miinukset: Nothing I didn't like about this hotel, it was outstanding.

Plussat: Location!

Miinukset: Rather simple breakfast

Plussat: Very helpful check-in staff, very nice room, great location, delicious breakfast.

Miinukset: The room could have been vacuumed/mopped up more - I didn't feel comfortable walking around it barefoot. We appreciated having an air conditioner but it was quite loud so we had to turn it off to sleep through the night (and then it got warm).

Plussat: First floor lounge and eating area

Miinukset: Noisey street

Plussat: The breakfast buffet was very good and had everything you need , they had soft/hard boiled eggs . A friendly atmosphere for a hotel/ B&B which we did not know till we got there. It is very close to the train station and major attractions along with shopping. We really enjoyed the city what it had to offer. The room did have a tower fan in it which we really appreciated to get some cool air in the room in the evening hours.

Miinukset: Maybe a better bathroom door with more ventilation and privacy which would be hard in such a small room . the facilities were good and just what you need for a short stay.

Plussat: Location location

Miinukset: Nothing

Plussat: Almost everything

Miinukset: A bit small in room size

Plussat: Our room was updated and clean. The bedding was nice and warm. The breakfast was nice and we liked the fact that we could buy groceries and eat in the dining room. Self serve coffee, fruit, and croissants all day were a nice touch. The property is located close to the train station and central Lucerne.

Plussat: Room is clean and quite. Bathroom is well equipped and show water is big. The location is GREAT (close to the train station, ferry and Coop). Breakfast is excellent. There is an advanced coffer machine in the dinning room. Good coffee and tea in the dinning room until 10 pm. (no coffer in room) Staffs are very professional and high efficiency.

Miinukset: Expensive? It will be even greater if the owner can lower the rate a little bit.

Miinukset: Didn't stay long enough

Plussat: Fantastic location, just a five (or less) minute walk from the train station and right down the block from the Chapel Bridge. Hotel was very very, clean and receptionist, housekeeper and breakfast staff very nice.

Miinukset: Nothing can be done about this, but walls are very thin. We could hear the people upstairs room when they came in late and left very early in the morning both nights.

Plussat: This is a great hotel. We had a room with a large balcony which large and well appointed. Our balcony looked out right onto the Chapel bridge, could not have been a better view. The breakfast was excellent, the staff were great and everything was spotless. A great stay.

Miinukset: The only negative was, as is the case with most things in Switzerland, the hotel was quite expensive.

Plussat: Included breakfast was good; location is excellent. Very friendly and helpful staff. The restaurant had great food at a more reasonable (for Switzerland) price. I would definitely recommend.

Plussat: Perfect location; newly renovated, good breakfast and very nice restaurant. What more could you ask for.

Miinukset: NA

Plussat: The room was clean, the bed comfortable and we had a fabulous view overlooking the Chapel Bridge. The location was great for exploring, catching a lake cruise and visiting museums.

Plussat: Super location in the hearth of the city near old wood bridge, very helpful professional personal, big comfortable bad, good breakfast. Surely will be back!

Miinukset: A little bit noisy in the morning because of church's bells.

Plussat: Very good location close to the bridge

Plussat: it was a reasonable breakfast.

Miinukset: The bedroom was very small and was tired and needs to be renovated.

Miinukset: Air conditioning!

Plussat: We loved the location and the breakfast. We had one lunch and one dinner there which were both excellent though very expensive

Miinukset: Proper toiletries in the bathroom. Iam not a fan of the plastic bottle of soap/shampoo

Plussat: The location and the room with the fantastic view were great.

Miinukset: No air-conditioner since it was in cold weather but a fan was available so it was ok. The pillow was too soft.

Plussat: Excellent staff and restaurant in a magnificent setting. All staff extremely helpful in suggesting activities and transportation options.

Plussat: Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.

Miinukset: The entrance is not via the river but have to go one round to the back. Lugging the luggage is difficult on the copper grounds. Staffs were not very friendly or maybe we are Asians? Walls of the rooms are very thin.

Plussat: The location was great.

Plussat: Very nice location!

Miinukset: None!

Plussat: The location was excellent almost directly opposite the the famous Kapellbrücke (chapel bridge) which my waterfront room had a great view of. it is also part of the picturesque old city. The main train station, the exhibition centre & Luzern museum of arts (KKL) were a stone's throw away. My room was spacious, comfortable, clean and tidy. The en suite was immaculate. On the whole, the staff were friendly, smiling and helpful.

Miinukset: An adaptor for UK electrical plugs was not available, but the staff did there best to find me one.

Plussat: Fantastic central location for tourists to Lucerne. Good size room at a very reasonable price. Great river and mountain view from river side rooms

Miinukset: Reception staff could have been more helpful - no tourist information available and they didn't give any advice. No iron in hotel at all.

Plussat: Good location close to the old town & easy walk from the railway station. Good buffet breakfast & helpful staff. Comfortable bedroom & generally nice ambience to the hotel.

Miinukset: Everything was fine, no adverse comments to make.

Plussat: Vastaanotossa erittäin ystävällinen ja avulias henkilökunta. Aamaisella myös henkilökunta ystävällistä, heidän kohdallaan suuri muutos tapahtunut elokuuhun 2009 verrattuna

Miinukset: Ilmastointi olisi ollut paikallaan, koska oli hellettä. Huoneessa oli vain kovaa ääntä pitävä ja aika tehoton ilmankierrättäjä

Plussat: Good location, lovely room and great en suite shower room, quiet for a city centre, lovely breakfast terrace and good breakfast

Plussat: Our room was on the 5th floor, and we had a lovely balcony with a view of the river. The room was very nice and clean. Breakfast was good.

Miinukset: This was the only hotel we stayed in on our two-week trip to Switzerland that did not allow us to check in early. We only arrived a half-hour before check-in time and were not able to go to our room until 2 o'clock. Fortunately this was not the hotel we stayed in right after our transatlantic flight.

Plussat: Great for Lake view and City centre, all clean and nice breakfast

Plussat: Erinomainen sijainti. Parvekkeelta upea näköala Kapellbruckelle ja Reuss-joelle. Aamiainen mahdollista nauttia terassilla. Tallelokero huoneessa..

Miinukset: Osaa henkilökunnasta ei parhaalla tahdollakaan voinut sanoa ystävälliseksi. Aamiasella monet tuotteet loppuivat kesken.

Plussat: Sijainti kaupungin keskustassa, vanhassakaupungissa. Näkymä hotellista ja hotellin ravintolasta joelle ja siinä olevalle vanhalle puusillalle on tosi upea. Huone asiallinen. Henkilökunta asiallista, kohteliasta..

Plussat: Perfect location, beautiful setting, very friendly staff, incredible restaurant

Plussat: The location is quite good, it is only take around five minute to train station and the famous bridge.

Plussat: Good location. Sophisticated, modern interiors. Loved the bathroom with good-quality amenities. Plush bedding. Exotic brakfast room.

Miinukset: Even though I booked way before the check-in date at a free cancellation rate, the price is still overrated. Since it was ony an overnight stay I didn't want to bother with other booking agencies but if I was asked if I would stay here again, definitely not at this rate!!

Plussat: The location is perfect. Staff in the restaurant for breakfast is really nice.

Plussat: Great location just 5 minutes walking to the lake and center of Zurich. There are nice restaurants around it. The reception and restaurant staff were very polite and friendly.

Miinukset: Rooms and bathrooms are bit small but it's ok.

Plussat: Location,room was large

Plussat: The service of the hotel was amazing. The staff were incredibly helpful, accomodating and friendly, no ask was too large or too small. They are organised and speak perfect English.

Miinukset: In summer the room was a little warm and unfortunatley the temperature of the room could not go below 20 deg meaning that we had to leave the window open. As we were on the first floor it was very loud as we could hear the traffic from the main road.

Plussat: a very well located hotel with a team of professionals. Whatever problem arises, they try their best to solve it. Congratulations . I will come back with the same pleasure as every time.

Plussat: Rooms were large.

Miinukset: Heater was not working when we were there. We were advised by the hotel to switch off the AC which was off and if still cold we can ask for extra blankets. But the room was still colder than what we wanted it to be. Not enough parking spaces. To get to the room there were three steps which was difficult with a baby stroller.

Plussat: It is a hotel where I come back every time with pleasure, it is very well located, the staff is very nice and they try to help you in any problem

Plussat: Location and staff were great

Miinukset: Huonon äänieristyksen lisäksi, kun naapurihuoneen ovi suljettiin, se tuntui pienenä vavahduksena omassa sängyssäni.