Hotel Sansa

This hotel is situated within walking distance of the station and the shopping centre of Maastricht.

The hotel is situated above a chips shop. There is no breakfast facility. The room was noisy, you could hear the outside noise and some dripping noise (maybe the room above). The television did not work and I was not provided with a wifi code.

Great location. Nice view of the street to the city center.

The shower was absolutely broken down. One of the sliding door panels was missing, so the bathroom floor was drenched after use. Besides the person who did our check-in, most of the personnel acted as if they were surprised to see guests. Also, two single mattresses on a double bed frame doesn't quite constitute a double room.

Location

Do NOT stay here unless you're absolutely desperate for a place to stay in Maastricht. They should not call themselves a hotel. It was a hostel with a private bathroom at best. Zero room facilities, room was not serviced in the 2 nights we were there and no floor mat was provided for the shower. That shower also was missing a glass panel and water would go everywhere when showering. Pillows where extremely hard, high and very uncomfortable. Moreover the rooms are not carpeted and we could hear everything from the room above us. Didn't get a proper nights sleep on 2 days. There are no smoke alarms and someone was smoking in the room next to ours. I reported that our TV wasnt working the nothing was done about it. The "receptionist" works in a fast food place that is attached to the "hotel" and he rushes you in when u check in, takes your money and gives you the keys. That's in. No info about wifi or anything. Also there was only one power port in the entire room so good luck if you want to charge something and dry your hair at the same time. Absolutely awful. I have travelled a lot in my life and this was by far the worst experience I had considering the 100 euro a day price tag. Not worth it. I feel robbed.