Milpitas hotellia

Plussat: Service

Miinukset: None

Plussat: The breakfast was great!

Plussat: Rooms was clean and staff was very kind

Plussat: Breakfast was very nice and included many choices. The room was a nice size (Roomey)

Plussat: Everything! We were so grateful to stay here. The staff was very friendly especially at check in. The breakfast crew works hard, thank you to them too. Our room was more than what we expected. We will be returning. Thank you.

Miinukset: Our stay was to short to enjoy the rest of the hospitality. The male at checkout wasn’t so friendly though. Seemed as though he was tried and draggy. Sluggish appearance sitting, that didn’t stop us though. Overall we enjoyed.

Plussat: Attention in Reception. Upgrade of room to suite Fully equipped kitchen

Miinukset: Rancid smell in room carpet near bed noisy heating system

Plussat: I got a call about an hour after I checked in asking if the room was okay and if I needed extra towels or blankets. I would stay here again and recommend it highly.

Plussat: Its services

Miinukset: Nothing

Plussat: Great Breakfast, clean updated rooms, easy to get to. We needed the space and location, and it delivered on both very well. My daughter thought it was cool that there was miso soup and rice next to the eggs and toast for breakfast. Lots of options

Miinukset: Parking is barely enough, but we always found a spot.

Plussat: Room size and amenities.

Miinukset: No.

Plussat: Good staff and good service. Also awesome breakfast

Miinukset: No elevator

Plussat: The bed was comfy and the breakfast was great!

Plussat: Nice and clean

Miinukset: Breakfast was the same everyday no monotonous. Telephone service faulty.

Plussat: Free breakfast and free supper on the house. Full furnished.

Miinukset: noise from freeway and air conditioner, very loud if you live in building B.

Plussat: Registration desk man was very nice and kind...thanks to him

Miinukset: because of the construction, in and out was very inconvinient...

Plussat: Great Service Fast Check in

Plussat: It was clean. It was quiet. I needed it after a long trip.

Plussat: Very clean rooms and the location was great.

Plussat: Easy to get to from the freeway; however, with road construction, the return trip from the hotel to the freeway was a nightmare!

Miinukset: For the price, I think a "Free Continental Breakfast" would have been nice...most hotels I've stayed in offer a "Complimentary Breakfast."

Plussat: Location was perfect for our trip. Nearby mall is an added bonus. Breakfast options were not ideal, but were satisfactory.

Miinukset: As mentioned, the breakfast choices could include more options. Many hotels/motels now offer complimentary breakfast with hot and cold options on a buffet and that is a wonderful addition to any stay!

Plussat: Me an my wife loved the hotel especially the lady that checked us in our room

Plussat: Location

Miinukset: Not really

Plussat: The bistro off the lobby offered a perfect late evening meal, and a good breakfast for the price as well.

Plussat: It has a beautiful lobby, clean rooms, and nice staff.

Miinukset: I did not like that we left our room one day and when we returned late at night our balcony room was wide open. I didn't think that was safe by any means.

Plussat: The staff was incredible, and my room was immaculate when I came back.

Miinukset: A lot of construction in the area.

Plussat: I liked the amenities, the interior decorations, the staff kindness. It's a break from being at home so appreciated these things.

Miinukset: None.

Plussat: Enjoyed are stay . Will be back again couldn't ask for more.

Miinukset: Almost an away from Downtown .

Plussat: Everything is perfect!! The breakfast is healthy and delicious! Especially the staffs worked in the breakfast area were excellent

Miinukset: I noticed that if I stayed more than two days, the tissues will not be replaced! It applies to all the hotels I stayed!

Plussat: Close to Ranch 99 super market

Miinukset: Had to contact staff several times regarding the TV in our room not working properly (kept going blank-no picture) and the problem was never resolved and had to keep entering a code every 10-15 minutes to have a picture.

Plussat: Location is great. Facilities are great. Good desk and internet work environment. Uber drivers all around this area all the time. I like that the price already had everything in it (internet, breakfast, parking, etc.)

Miinukset: It can get really expensive in this area. Same hotel in Dallas, LA, etc. is less expensive but demand in the area is high. It is a good price compared to what else is around it. Not a lot of good restaurants in walking distance. Short ride to get to better places to eat.

Plussat: The staff was very friendly. Rooms were very clean. Beds were extremely comfortable to sleep on.

Miinukset: The room costed more than i would have liked to pay.

Plussat: I like everything: Location, staff, room, awesome breakfast

Plussat: Pretty much everything 😀

Miinukset: No

Plussat: They are so friendly

Plussat: Across the street from the meeting that I was going to

Miinukset: No its was covenant

Plussat: Nothing

Miinukset: Would never stayed at another Extented Americas again. False listing of free internet, breakfast (couldn't connect to internet, always prompted for paid upgrade,breakfast is just coffee and muffin requested from front desk,no daily towels change or clean

Plussat: liked everything accept the bar was not open on weekends

Miinukset: bar closed weekends

Plussat: The hotel was dirty. There were people yelling in the parking lot . I didn't feel safe. I was expecting something much nicer

Miinukset: There was garbage in the room

Plussat: Really good breakfast and good fitness facilities.

Miinukset: Room a bit noisy from street outside and neighbors.

Plussat: location to restaurants and retail stores close by

Miinukset: the occupants on the floor above were noisy all up to around 2am, didn't get much sleep for a one nights stay, not music just heavy movement up and down back and forth

Plussat: It was a pleasant stay overall. The hotel did smell a bit musty however. The staff were good and the breakfast was great.

Miinukset: The must smell of the room. The carpets are well worn and I suppose have some built in residue in them.

Plussat: quiet place with frienly staff

Plussat: Seating area outside of room was very nice

Plussat: The staff was great, bed was very comfortable, and room was extremely clean.

Miinukset: My room faced the street and was super noisy. Also I could hear the people in the next room and their entire conversation.

Plussat: the staff very welcoming

Miinukset: n/a

Plussat: Nice room and very clean

Miinukset: None

Plussat: Very clean with updated features.

Miinukset: None

Plussat: It's a nice hotel with updated rooms.

Miinukset: Hotel started hounding us at check out time to leave. I'm not just talking about housekeeping. They called our room and the manager knocked on our door 3 times to basically get out. I've never seen this before. i will never stay here again.

Plussat: The staffs are amazing and considerate.

Miinukset: The hotel was great in all aspects.

Plussat: It was clean and quiet.

Plussat: Clean, modern rooms - this is a 4 star hotel. Staff very courteous and professional.

Miinukset: Nothing

Plussat: Notably unfriendly staff. Seemed uninterested in speaking with customers. Often avoided eye contact when all I wanted to do was give them a smile.

Miinukset: Overpriced food and bev. Conference room was rarely cool. Most people were fanning themselves because of the warm temperature. Same with the room. Cost-saving thermostats never quite cooled room off in such a warm climate. I feel taken advantage of.

Plussat: Clean comfortable above average room at good price.

Plussat: Location

Miinukset: Room Fee for cutlery and silverware

Plussat: Everything was excellent! Love the Christmas trees they had up. Everyone was very friendly.

Miinukset: We took the shuttle to the great mall and on the way back I needed chapstick. The shuttle driver called the hotel to ask if they sold it and they said no. After we stopped to get the chapstick, we got back to the hotel and they did have it for sale.

Plussat: Cleanest and staff

Miinukset: Everything was Outstanding.

Plussat: Awesome location, Quiet, clean, easy free parking.

Miinukset: Room had a funny incense smell. maybe someone smoked in it before and they were trying to cover it? Either way it wasn't that bad.

Plussat: Everyone on staff went above and beyond to make sure our stay was a great experience.

Miinukset: Getting in and out of driveways.

Plussat: Nice proportion of kitchenette/kitchen, and other furniture to make very good for work if needed.

Miinukset: kitchen and kitchenware

Plussat: I love the location on days that aren’t crazy packed like Black Friday! It took us an hour and half to get to the hotel. Wish they had an additional entrance just for the hotel itself. Otherwise, great place and great price. Great staff! Breakfast is good.

Miinukset: I had ants in my room. First time ever hear that I’ve had ants. I’ve stayed here multiple times. Their 2bdrm is really small compared to other locations. Getting into the hotel parking itself is a pain on holidays or busy weekends.

Plussat: bed, breakfast, laundry

Miinukset: it is excellent experience to stay thete , I enjoyed myself here a lot, will choose this hotel next time.

Plussat: Walking distance from the Great Mall. Clean and nice pool. Friendly staff.

Miinukset: I liked it all.

Plussat: My stay at the hotel was great. The staff was very welcoming and friendly. My room was very clean and easily accessible. It was also very quiet and private. Overall great experience!

Plussat: Breakfast.

Miinukset: There was only one bathroom in a 2 bedroom suite

Plussat: We had a five hr drive so we were hoping to check in early and it was only 9:45 am . The girl was so nice and quick to check us in, we had our room which was so clean and the grounds are well kept and nice area. More importantly the shower has great pressure! I will defiantly come stay again.

Miinukset: I asked for more towels when I made the reservations online and we didn’t get them .

Plussat: Thanks hotel employee! Such a pleasant lady at the front desk. She remembers my name when I check in. This is the nicest staff of any place I have stayed. They go above and beyond to accommodate their guests. And the main reason I go back.

Plussat: Staff is do helpful

Plussat: The staff members are always so wonderful and go out of their way to make my stay a pleasant one. Outstanding customer service is hard to find these days.

Plussat: Manager working the front desk is outstanding. Always helpful and friendly goes out of her way to make everything right, find upgrades and perks etc

Plussat: The staff. The food. Everything.

Miinukset: No

Plussat: Everything is perfect and beautiful

Miinukset: No tooth brush, no WiFi ( it's free for some elite member) so In short they don't like you as guests if you are not some elite member !!

Plussat: Great front desk personnel. Clean bright and open hotel.

Plussat: Very clean, good service, beautiful Thanks

Plussat: Cleanliness and space.

Miinukset: Restaurant breakfast - overpriced.

Plussat: Excellent staff.

Plussat: Everything was good

Miinukset: Bigger cookies

Plussat: The room was immaculate. It was clean, and the bed was really comfortable. The soap was name brand, and there were USB ports on every surface for our electronic devices.

Plussat: Staff was very friendly and helpful

Miinukset: Breakfast was ok.

Plussat: The bed and the shower were very nice!

Miinukset: There was a hair on one of the towels. A few homeless people were hanging around the outside of the hotel watching me. Didn't feel safe.

Miinukset: Staff was not friendly

Plussat: The bed was comfortable, the room was clean.

Miinukset: The staff was not as attentive as I would have liked. The halls were not clean, carpet needed replacing. Our reservation said it included breakfast, but the front desk denied this. The site said we would pay for parking but that was not true.

Plussat: Location good. The room itself was clean. And, even though it is by the freeway, outside noise is low.

Miinukset: It is an older hotel. The room heater/a/c was very loud. The ice machine is broken on 2nd floor and appeared neglected (old sign tacked to it). Side door entry carpeting was dingy which gives appearance/impression of hotel being dirty and old.

Plussat: Just perfect!

Miinukset: None what so ever.

Plussat: No free breakfast....they charge to park...it wasn't worth the money....remote on TV didn't work. ..wasn't as fancy as I thought it would be for the price....was an easy drive to Levi stadium but that was it ...clean ...nice people....but too much money...they wanted 15$ for breakfast and I paid 20$ to park.....egg mcmuffin weekend that's not good

Miinukset: See above

Plussat: Clean friendly front desk

Miinukset: Surrounding area not a good area, didn't feel like the parking area was safe, no security not well lit

Plussat: Loved the entire stay! Lovely staff, great location, clean and comfortable stay.

Miinukset: Didn’t like the deposit but still well worth it! Refunded promptly-

Plussat:  

Miinukset:  

Plussat: With the renewal it is a great place to stay for a 49ers game. Free parking.

Plussat: Very comfortable and clean, great staff.

Miinukset: A bit isolated, breakfast is expensive.

Plussat: Staff is amazing. Beds are comfortable and the rooms are wonderful. Love this hotel and will continue to stay there.

Miinukset: Only thing that was even anything bad was the light from the hall coming into the room

Plussat: Though they are renovating, the new rooms are very nice. Comfortable beds, better work areas and greatly improved showers.

Miinukset: It was a little noisy (the renovations) and the amenities expected for this level hotel were not functioning. No restaurant on site, and the spa was not operating. I hope this is changed soon.

Miinukset: Due to construction, the fitness center was not available

Plussat: Location

Miinukset: The place was under construction, a total remodel. It should be closed until the work is finished.

Plussat: Very nice room.

Miinukset: None.

Plussat: My wife and I stayed in a remodeled room. Was very nice, clean, comfortable bed and the a/c worked great. Can't say enough about the friendly/helpful staff. We definitely recommend and will look forward to our next trip to the Bay Area.

Miinukset: No. Everything was great.

Plussat: Not to many people were there

Miinukset: It wasn''t on the list of hotels to get. It to mention it was under construction

Plussat: Not much to like other than clean and adequate.

Miinukset: Currently a 2-star experience - no restaurant, no pool, no gym. It is all under construction. There should be clear warning about this.

Plussat: the location is on s little bit hidden and not a lot of noise nearby, the front desk was very helpful and had a fast check in. the room have a lot space and the beds are really good for a night of love making

Miinukset: None

Plussat: This facility was one of the Best Hotels we stayed at. Very clean and The Staff was Great and Friendly. Would definitely stay there again.

Plussat: Everything

Miinukset: The housekeepers are not prompt at times

Plussat: Easy check in and out

Miinukset: Coffee in room was lacking

Plussat:  

Miinukset:  

Plussat: location

Miinukset: toilet had the presence of being used and when it came time to shower, there was no hot water, it was too like warm

Plussat: Clean, spacious, and very quiet.

Miinukset: The parking lot was confusing

Plussat: Convenient location, clean room, breakfast buffet, and friendly staff

Miinukset: Nope

Plussat: Washer and dryer

Miinukset: Customer service was good the room wasn't very clean there were so much hairs all over the bathroom floor I had to put towels it was no fun when my husband was going to bed hairs on the sheets Was I happy with the room no! 3 star hotel?? Mmmm no sorry

Plussat: That it was a suite and the location

Plussat: Very clean and convenient to stores.

Miinukset: Breakfast needed more hot food like sausage, bacon, potatoes.

Plussat: Clean, quiet, very comfortable, friendly staff and conveniently located. It gets 5 stars from me.

Miinukset: None what so ever.

Plussat: Good location

Miinukset: The bedding sheet was dirty with stains and dried liquid! The bathroom smells really bad. The shower tub was blocked during my entire stay! I’ve contacted the front desk, they changed the sheet the second day but no one fixed the bad smell from the blocked drainage, on my check out I’ve talked to the manager and he was like sorry but we changed the sheet for you! I was like I don’t see any responsibility about not placing an washed & clean bedding sheet for your clients!

Miinukset: No

Plussat: Everything is good except that there’s no mirror in bedroom where you can see full mirror on whole body to be sure you dressed up right.

Miinukset: I have seen ice tray is always dirty and doesn’t fill the water to have ready for person rent that room.

Plussat: Staff is always accommodating. Always helpful. Thank you

Plussat: Parking. Easy access to my room

Miinukset: Small a bit crowded

Plussat: I like the fact that the staff makes sure you enjoy your stay by calling your room to make everything is ok.

Miinukset: No.

Plussat: Clean nice quiet

Miinukset: Middle of remodel

Plussat: Well the best thing I like was the location, it was very close to where my project was. Also there were places to eat and shop if you were interested, which I was.

Miinukset: What I did not like was the traffic in the morning and late afternoon.

Plussat: Low value and bad experience for the money. $250/night. Very old rooms Very poor bed cloth Very old and cheap kitchenette Bathroom Far from wanting to shower. Not safe. The room totally expose to the street. The lobby to far away from the building. on and on I was a Homewood in San Jose for less than and totally another experience, grade of satisfaction and security.

Miinukset: At least have early checkin and have people driving around for 3 hours when they are tired. It denotes bad house keeping services.

Plussat: Very happy with this location

Miinukset: The cleaning attendant(s) should follow check out time, I was rushing to check out on time, as it was my ride was already approaching and she came knocking 40 minutes till. I understand there's a lot to cover, but, check out time is check out time.

Plussat: The staff

Miinukset: Better breakfast

Plussat: The manager is a great guy

Plussat: Location

Miinukset: There was no one at the front desk when I arrived, I waited for like 15 minutes.

Plussat: Good room size, big TV

Miinukset: Very limited TV channels.

Plussat: I spent about 48 minutes waiting on my room after I paid a 200 cash deposit for the from after I paid --- online , room smelled I had horrible service do not stay here

Plussat: Location. Close to highway and other services. Quiet room.

Miinukset: English not prime language. Room service tag tells maid to skip room since unable to read. If you want service, do not hang tag on door. Strange hotel policy. Internet very poor over several days.

Miinukset: They asked for a 200$ deposit. I had to pay a 10$ fee that wasn’t disclosed prior to booking. I’m extremely agitated by that. Would not stay again. Shady

Miinukset: Smoke detector kept chirping all hours of night and front desk did nothing about it nor would give another room extremely disappointed

Plussat: room is clean. has a work desk

Miinukset: pool is not heated

Plussat: Close to jobsite

Miinukset: Motel and hidden fees at check in

Plussat: It is a nice place place to stay. Reasonably priced. Good breakfast too.

Plussat: Free breakfast n WIFI.

Miinukset: I got insect bite Friday night beside my elbow swollen n very red.Front desk just ignore my complain.It just only last night the manager called me late night 10 pm.Chicago time.Maintenance employee took a picture of my insect bite.

Plussat: Staff was very friendly and helpful, room was clean and smelled good.

Plussat: Nothing

Miinukset: I GOT BED BUGS! THIS IS THE WORST EXPERIENCE EVER. MY BOYFRIEND & I STAYED HERE & WE BOTH WALKED AWAY WITH BITES ALL OVER OUR HANDS, ARMS, LEGS & NECKS. THE MAN AT THE FRONT DESK SAID THERE WAS NOTHING HE COULD DO EXCEPT TELL HIS MANAGER. UNPROFESSIONAL!

Plussat: Location and Price and other Facilities

Miinukset: Breakfast should have more Options

Plussat: Cleaning staff were welcoming and asked if I was missing anything in my room. I spoke with one of them and I can’t seem to remember her name but it’s an older lady who has been working there for 2 years now. Works the first level who’s name begins with the letter “M”. She was very kind. Please give her my thanks

Miinukset: Front desk staff were welcoming but it was a little bit unprofessional checking me in and on a call at the same time. I had to wait for him to get off the phone to ask him a few questions.

Plussat: Rooms were nice for $----.

Miinukset: We had to leave a $100. Deposit because the room was new. Then they kepted it. The room was pretty clean when I left and used towels in the bathroom. There was no reason for them to keep the money. They should have told me it was a $---- room.

Plussat: It was close to other stores and it was pretty nice and quiet.

Miinukset: It looked kind of old and the toilet didn't look too good. They might have to change it soon since we were worried about it cracking or something.

Plussat: Clean, friendly and inexpensive. Loved the tile floor throughout. Welcoming touch with "cookie happy hour" in the early evening. Several conveniently placed plug and usb outlets. Modern decor.

Miinukset: There was very little storage and NO bathroom counter space. No chair in handicapped room except for rolling desk chair. TV remote was complicated. Breakfast was lame.

Miinukset: There were roaches in my room

Plussat: Cleaniness. Looks.

Miinukset: None. Would stay there again.

Plussat: Location, friendly staff and the free breakfast.

Plussat: LOCATION FOR MY CONVENTION WAS EXCELLENT

Miinukset: CONSTRUCTION LIMITED PARKING

Plussat: Hotel is at good location. Ready check in and check out.

Miinukset: Breakfast was below average. Coffee put sad empty and they make coffee when I told them. I stayed in many hotels and no one asked for security deposit of $100.00 when they have my credit card details.

Plussat: The room was quite large and the walk-in shower was fantastic.

Miinukset: Breakfast was so-so; timer on waffle maker was broken. Thin walls allowed for neighbor's noise and tv in the middle of the night.

Plussat: Good price, very clean, good staff

Plussat: Nothing

Miinukset: Hotel being renovated in front of the hotel there was a pile of furniture in plain view could not get any rest due to construction room was unacceptably dirty the tub and shower was worse and for the price I paid for this I should've just slept in my car

Plussat: The lobby was updated, the breakfast was good with lots of choices. The staff at the breakfast area were helpful and the guard at the swimming pool was very nice. The rooms were large and spacious.

Miinukset: 1. Door would not close all the way 2. Holes in the drapes 3. Moldy pizza was left from previous occupants in the microwave! Disgusting! 4. Charge for parking per night. $15! This is not San Francisco. 5. TV barely worked. All channels fuzzy

Plussat: Common areas are newly renovated. Nicely done. We enjoyed the complimentary cocktail hour and breakfast each day.

Miinukset: Guest rooms are dated. At check in, we had to request & show receptionist where it stated on the web page we booked from that parking was free.

Plussat: free good hot breakfast

Miinukset: Hotel employee attitude towards me she was not very professional. I was not advised about paying for parking

Plussat: Breakfasts were low quality and stingy. And, although I paid for three days, they said I could only have two breakfasts

Miinukset: Hidden extra charges. Room was not cleaned for one of three days. Bed not made, no towels. Carpet was filthy. Pool was closed. Thermostat did not work so the room was uncomfortable the entire time. Finally, the water temperature in the shower was uneven and water pressure low.

Miinukset: could not sleep because my room was next to rooms that were undergoing construction and all I heard was pounding in the morning

Plussat: Beautiful decor

Miinukset: They overbooked and gave my room away, gave me a room with less beds and I was very disappointed that I wasn't compensated

Miinukset: Shower head was broken. Water leaked from bathroom facet. Hair in the bathtub/shower. r The bed was very uncomfortable!

Plussat: The staff, reception, breakfast and the room. Staff that work preparing breakfast and in the eating area are so nice and go out of their way to provide assistance when needed. They definitely make you want to come back to this hotel.

Plussat: Every thing. Staff was great, they were able to answer all my questions. Room was very clean, and bed was comfortable. Breakfast was outstanding! Lots of different foods to choose from.

Miinukset: Paying $15.00 for parking, then when parking, there are signs posted saying, Paying $15.00 for parking, and then when parking, there are signs posted that say " Park at your own risk, we are not responsible for

Plussat: Everything was nice and clean. Some of the works were nice.

Miinukset: First they put us in a room with other people. Then when I went to tell the front desk she had an attitude about it. Then it took them two hour to bring me pillows and then the next day they didnt bring my towels I asked them for.

Plussat: Nothing

Miinukset: Too outdated .lots of noise

Miinukset: They advertise a pool even when it is unavailable due to 'renovations'.

Plussat: Nothing

Miinukset: The room was not clean and smelled strange, the old refrigerator was very loud and woke me up in the night, there were cockroaches and breakfast could be from a vending machine.

Plussat: Clean and in good location

Miinukset: Wait time to check in

Plussat: Quiet. The front desk ppl are nice and accommodating. If you ask for something, they try their best to help. I asked for toothbrush and toothpaste, cups, bowls and spoons, extra set of towels. They gave me everything.

Miinukset: The refrigerator is DIRTY; dead flies, hair strands, malodor, dried food stains.....gross!

Plussat: The staff is great nice and courteous. Room was good size with a kitchen. Comfortable bed and quite at night.

Miinukset: More breakfast items, would be perfect Also another elevator since I'm so far from the only one.

Plussat: Was very clean and comfortable

Miinukset: None

Plussat: nothing made me feel nice.

Miinukset: the room was very dirty with many bed bugs. i don't think they clean the room after the previous one checked out. even though I claimed the bed bugs, nothing changed.

Plussat: The room was beautiful and luxurious! Having the kitchen was awesome even better was them providing all the cookware and utensils To make a dinner. Great all around 100%

Miinukset: Nothing

Plussat: No blanket no coffee not a breakfast just chocolate muffin

Miinukset: No service

Plussat: Clean, orderly, quiet and comfortable room.

Miinukset: Nothing at all.

Plussat: Your staff was very attentive. They let us check in early and check out an hour later. I stay in San Jose 3 times a month. I will be back very soon.

Miinukset: I would love a coffee maker in the room.

Plussat: They double charged me.....

Plussat: Nice staff!

Miinukset: Wish they had better cable