Milpitas hotellia

Plussat: Little extras like fresh baked cookies and popcorn and bottled water. Very nice breakfast.

Miinukset: When our upstairs neighbors made heavy walking thumping noises for 2 hours late at night the manager acted like we were imagining it and said she didn't hear anything. She failed to resolve the matter.

Plussat: Great place! Ckean, friendly staff. Would absolutely stay again when in area. Easy drive to SJCC and SCCC.

Plussat: Enjoyed are stay . Will be back again couldn't ask for more.

Miinukset: Almost an away from Downtown .

Plussat: Friendly staff, clean rooms and great location to the freeways.

Plussat: Nice location with access to Chinese food restaurants

Plussat: Clean and comfortable and the lunch bags at the front counter.

Plussat: proximity to Highway(s)

Plussat: Front desk was very accommodating.

Miinukset: My reservation with booking.com did not ever come through after repeated customer service calls. The hotel staff came through. Will not be using booking.com again.

Plussat: The bed was very comfy and breakfast well we only eat kosher meat so we couldn’t eat eggs Monday cos it had bacon but otherwise it was ok the waitress on Monday was not friendly at all she was very reserved and wouldn’t even acknowledge any guest

Miinukset: If we could have water available always in the lobby for guests it’s there but always locked not available for guests

Plussat: There are a lot of restaurants in walking distance, and a Ranch Market, it’s very convenient, especially for Chinese. And the breakfast is very good, especially the strawberry and yogurt.

Plussat: Close to everything.

Plussat: Location of the hotel, Breakfast are awesome.

Miinukset: No Venting in the bathroom

Plussat: The bed was comfortable and breakfast was buffet style but it was delicious.

Plussat: The kitchenette the room and comfy bed Everything is good

Miinukset: Nothing all good!!

Plussat: The Buffet Style Breakfast & The Comfortable Bed

Miinukset: Can’t Day I Didn’t Like Something

Plussat: Its services

Miinukset: Nothing

Plussat: Great Breakfast, clean updated rooms, easy to get to. We needed the space and location, and it delivered on both very well. My daughter thought it was cool that there was miso soup and rice next to the eggs and toast for breakfast. Lots of options

Miinukset: Parking is barely enough, but we always found a spot.

Plussat: Enjoyed my stay very much

Plussat: Breakfast

Plussat: I like the internet TV option. The bed is comfortable.

Miinukset: Pool NEEDS to be cleaned. It would be nice to have different options for breakfast instead of having the same spread every morning.

Plussat: the pool and size of the suite

Miinukset: I booked a 2 bedroom suite for my son's 9th birthday. The bed in the king room was probably the most uncomfortable hotel bed i've slept in and made tons of noise. The queen room that my son slept in had blood spots all over the sheets and when I told the receptionist the at check out, she didn't even say sorry or offer any kind of discount. I paid $318 and would expect to have clean sheets. The bedding for the pull out bed were also full of hair and not clean. There were no garbage cans in the king room bathroom or room. I hardly ever complain but this was just too disgusting. The breakfast room had no plates when I arrived and when they finally brought some, they were paper plates. Potatoes with meat mixed into them. old hard pastries. Only one person handling the front desk and a group of teenagers swearing at the pool around my little kids.

Plussat: Room size and amenities.

Miinukset: No.

Plussat: -staff was super nice & accommodating -great breakfast as always

Miinukset: -king bed made a nice with Q slight movement made, felt like sleeping on hay -the kids that had to sleep on the pull out bed said it was very uncomfortable...the bag that was suppose to have linen for the pull put bed only had a pillow -the little shampoo & conditioner bottles were so tiny was only enough for 1 childs hair...there were 4 of us in that room, & with only 2 things of toilet paper. -we have always loved marriot suites...this one just wasnt like the rest.

Plussat: Nice and clean

Miinukset: Breakfast was the same everyday no monotonous. Telephone service faulty.

Plussat: Service

Miinukset: None

Plussat: The breakfast was great!

Plussat: Rooms was clean and staff was very kind

Plussat: A lot of free food and beer

Miinukset: Our room was so noisy. One of two room has unbearable machine trembling noise coming off from somewhere.

Miinukset: After leaving the next day I had a security lock on my bank account so I wasn't able to check in at the next hotel had to call Wells Fargo to get unlocked then Sunday morning checking my bank account I was 312 dollars in the negative come to find out they somehow charged my account $995 got it all straightened out but had to wait till midnight to get my money very stressful but did get my money .

Plussat: Attention in Reception. Upgrade of room to suite Fully equipped kitchen

Miinukset: Rancid smell in room carpet near bed noisy heating system

Plussat: Very nice room. Super comfortable. Also loved that we could access Netflix

Plussat: It was clean. It was quiet. I needed it after a long trip.

Plussat: Nice and clean. The courtyard was beautiful, well done.

Plussat: Very clean rooms and the location was great.

Plussat: Friendly Front desk , good breakfast , clean room,

Miinukset: Nothing

Plussat: Super clean and comfortable I like the patio outside your room with chairs

Plussat: Location was great across the street from the Great Mall

Miinukset: The ad said there was a hot tub...no hot tub the rep said but the pool is 82 degrees

Plussat: Very clean.

Miinukset: Access to the facility was a bit busy because of shared entrance to mall.

Plussat: Every single staff at the hotel was extremely polite and kind. When I asked for help (small and big), they treated me a king. Even hotel guests seemed to be friendly (like we were nice neighbors). Conveniently located and reasonably priced. Over all, I love this hotel!

Plussat: We didn’t have breakfast here.

Miinukset: We had two big black cockroaches in the bathroom. This concerned me because they can crawl in our luggage and bags taking them to our home. Also, they can crawl where the coffee is on the table and that’s gross. I didnt like it that I had to kill them. Also, they are very disgusting insects. I dislike see them.

Plussat: The staff was really nice. I always have positive experiences at Courtyards. Always comfortable and consistent. The cocktails at the bar were really tasty and our bartender was so sweet and generous.

Miinukset: Our free breakfast was pretty mediocre. I was expecting a voucher for the breakfast options at the bar but instead, we got dry overdone powder eggs and standard patty sausages. Would have loved either a voucher or maybe some potatoes.

Plussat: Clean quiet quality place to stay

Miinukset: Super clean and. Comfortable

Plussat: Extremely nice property. Squeaky clean and perfectly maintained. Awesome value. Breakfast was fantastic.

Miinukset: It was perfect

Plussat: This is a good place!

Plussat: Honest, friendly service and great breakfast options. Even with the shortcomings of the place (see next section), the staff were happy to explain and apologize for the concerns I had. For me honesty trumps flawless service, so I appreciated that.

Miinukset: I found a roach crawling on the ceiling when I went to take a shower. Also, the bathtub was a mold fitted on top of the real tub, and water filled the space between the two, making the bottom unstable to stand in.

Plussat: Excellent front desk staff with quick response to my requests. Good hot buffet breakfast. Clean room with comfortable bed and pillows.

Miinukset: 1st floor ceiling doesn't seem to have good insulation. I heard footsteps and noise from 2nd floor at night while I was trying to sleep.

Plussat: The staff was very kind. The breakfast was delicious and the people handling the breakfast were very quick and prompt.

Miinukset: The gym was on the small side, other than that we had a great time staying their.

Plussat: NO

Miinukset: The bathroom is awful because both the wash basin and the bathtub were plugged, the water would rise quickly when using the water. Besides, what's most annoying is that the front desk is VERY RUDE and he LIED several times.

Plussat: No

Miinukset: front desk is VERY RUDE and he LIED several times. he said we could stay till 13:30. Half an hour later, he told us to leave, and called the police simultaneously! Then he lied to the police that he told us to leave at 12:30! And they asked us to keep the

Plussat: Location and food, and pool

Plussat: Disappointed no made to order omlettes on sat n sun. :( besides that it was all ll gravy

Miinukset: Nothing I can think of that stands out! :)

Plussat: GREAT LOCATION GREAT STAFF AWESOME BREAKFAST!

Miinukset: NOTHING AT ALL

Plussat: The breakfast buffet was excellent.

Plussat: Location

Plussat: Everything

Miinukset: Nothing

Plussat: The fact that I have my own full fridge and kitchen with pots and pans, glass, dishes and bowls.. etc

Miinukset: Nothing much

Plussat: Awesome location, Quiet, clean, easy free parking.

Miinukset: Room had a funny incense smell. maybe someone smoked in it before and they were trying to cover it? Either way it wasn't that bad.

Plussat: I love the hotel because it was by a lot stores

Plussat: Walking distance from the Great Mall. Clean and nice pool. Friendly staff.

Miinukset: I liked it all.

Plussat: The staff was friendly.

Miinukset: My car was broken into during my stay and my suitcase was stolen. I think it was too expensive for the quality.

Plussat: location 2 bedroom suite and breakfast and TVs are compatible netflix hulu

Miinukset: nothing

Plussat: My stay at the hotel was great. The staff was very welcoming and friendly. My room was very clean and easily accessible. It was also very quiet and private. Overall great experience!

Plussat: I love everything about this Place!

Miinukset: I couldn't stay longer....

Plussat: The room and location

Miinukset: I liked everything

Plussat: The counter staff is very nice, friendly, and willing to help. :-)

Miinukset: If I would need to criticize the stay, there is only one thing I think it could be better. We reserved a two bedroom suite with 4 people check in. Unfortunately, we found out there is only two bath towel in the bath room until we starting to take shower. It can be better to provide us 4 towel in advance while we already book for 4 people check in when we made reservation.

Plussat: Nice central location to the South Bay Area. Room was comfortable and the work space was great. The kitchen was a plus with all the amenities (full mini appliances). Great stay!

Miinukset: N/A

Plussat: It was very clean and the staff was friendly

Plussat: Staff was friendly, room with a view of the pool, and the room size was awesome.

Miinukset: Walls were super thin. Could hear a baby crying through the adjoining door area. I'm sure they could here me. Not the best hotel to write papers.

Plussat: The smiled from employees and the pool area

Miinukset: It was perfect but it would of been nice to have a micro and refrig in room and a complimentary breakfast

Miinukset: We stayed here for two nights. Our room was not cleaned when we came back on the second day. Then we found a big spider in our room! The front desk was indifferent and rude. Very unpleasant stay overall.

Plussat: It was very clean and the staff was super friendly.

Miinukset: There wasn't a hot tub!

Plussat: Loved the service provided. My room exceeded my expectations and so quiet. The restaurant was so convenient and the food was prepared so well. Everyone was very helpful and friendly.

Plussat: I like the hotel and location never had a bad experience until now

Miinukset: The sheets on this room 203 were ripped and stained plus the light bulbs were burned and the worst the tub looked like it was about to sink into the first floor and the staff had me wait until they changed the light bulbs and inspected the tub to offer me

Plussat: good

Miinukset: good

Plussat: Special thanks to the bistro staff Edmundo Ramirez as he went extra mile to accommodate our requests during our breakfast. I rarely meet hotel staff who shows kindness to customers. Keep up the good work!

Plussat: Great location, and the staff was extremely helpful and nice! The rooms were very clean!

Miinukset: Suite not worth the money. No toaster nor microwave.

Plussat: Hotel was very clean and staff was very polite. They even let us check out late with no problems.

Plussat: Love the executive lounge and the amenities. Room was very nice. Pet friendly, nice gym. Great food

Miinukset: I need a room with a decent size fridge and microwave. The Spa could be deeper to be able to relax in.

Plussat: the staff very welcoming

Miinukset: n/a

Plussat: Nice room and very clean

Miinukset: None

Plussat: From The Time I Checked In. It Was Amazing.

Plussat: Good hotel

Miinukset: No one to help with luggage’s check out

Plussat: I asked the house keeper for two pairs of slipper - she said okay but did not deliver. We called the front desk they said we have to pay $10. So, we never got them. For Crowne Plaza, as international travelers we always get slippers from your hotels. It is our custom and culture we wear slippers in the room. ( Especially this location of your hotel has so many international travelers and near Asian food area.) We will consider other hotels in the next travels in this area.

Miinukset: We are disappointed the level of services this Crown Plaza provide. We have been their Club member for over 10 years.

Plussat: The staffs are amazing and considerate.

Miinukset: The hotel was great in all aspects.

Plussat: Extremely clean and quiet. Excellent helpful and friendly staff.

Plussat: Notably unfriendly staff. Seemed uninterested in speaking with customers. Often avoided eye contact when all I wanted to do was give them a smile.

Miinukset: Overpriced food and bev. Conference room was rarely cool. Most people were fanning themselves because of the warm temperature. Same with the room. Cost-saving thermostats never quite cooled room off in such a warm climate. I feel taken advantage of.

Plussat: I enjoy everything I was actually able to truly feel relaxed

Plussat: Great facility

Miinukset: Everything was great

Plussat: Property is very clean and well maintained. Plenty of parking, close to the freeway, close to the San Jose Airport

Plussat: Close to working sites for business trips.

Miinukset: The room smell is bad.

Plussat: it's very close to freeway 880 and a market place of Milpitas. enough parking lots for driving to. 2 conference room, a small garden and a small fitting room. there are 3 self laundry machines and 4 dry machines.

Miinukset: Although it's a 3 stars hotal, the choice on breakfast and dinner is a little bit too little. some room is close to the street or hotel facility, a little bit noisy in these rooms. AC is very noisy, you have to close the machine to fail in sleep.

Plussat: Everything was good

Miinukset: Bigger cookies

Plussat: The front desk staff was rude to question my confirmed breakfast which was not professional at all.

Miinukset: The front desk girl - Kim was rude to keep questioning my confirmed breakfast which was not professional at all.

Plussat: Location was good.

Miinukset: My first room was shabby and in desperate need of repair. Large sections of wall paper were peeling, there were large stains on the carpet, cracks in the tile in bathroom tile and the seal at bottom of door was coming apart. My second room was better but still just shabby. I felt that rates for this hotel were extremely high for the shape of the hotel.

Plussat: The bed and the shower were very nice!

Miinukset: There was a hair on one of the towels. A few homeless people were hanging around the outside of the hotel watching me. Didn't feel safe.

Plussat: The staff! The facility! Mitchell!

Miinukset: Nothing

Plussat: Clean and organized

Miinukset: Place is great

Plussat: Location good. The room itself was clean. And, even though it is by the freeway, outside noise is low.

Miinukset: It is an older hotel. The room heater/a/c was very loud. The ice machine is broken on 2nd floor and appeared neglected (old sign tacked to it). Side door entry carpeting was dingy which gives appearance/impression of hotel being dirty and old.

Miinukset: Horrible smell of old carpets.

Plussat: Clean friendly front desk

Miinukset: Surrounding area not a good area, didn't feel like the parking area was safe, no security not well lit

Plussat: Loved the entire stay! Lovely staff, great location, clean and comfortable stay.

Miinukset: Didn’t like the deposit but still well worth it! Refunded promptly-

Plussat:  

Miinukset:  

Plussat: So comfy and cozy

Plussat: Executive rooms was nice and spacious.

Miinukset: Breakfast needs alittle more of improvement but it was okay

Plussat: The yogurt and eggs were good. The coffee was good.

Miinukset: The sausage and French toast was not warm, needed to take it to our room and heat it in the microwave but it was okay then.

Miinukset: STAFF-expedient but no smiles.

Plussat: The Hotel was very clean and had lots of room. I came here with family and our rooms were on seperate floors. The gentleman at check-in upgraded my room free of charge so that we could all be on the same floor. Awesome Customer service.

Plussat: Didn't make it

Miinukset: Nothing

Plussat: Clean and front desk was helpful

Miinukset: N/A

Miinukset: Customer service was good the room wasn't very clean there were so much hairs all over the bathroom floor I had to put towels it was no fun when my husband was going to bed hairs on the sheets Was I happy with the room no! 3 star hotel?? Mmmm no sorry

Miinukset: Room had a weird smell when we entered the room.

Plussat: Clean, quiet, very comfortable, friendly staff and conveniently located. It gets 5 stars from me.

Miinukset: None what so ever.

Plussat: The bed is like a cloud & I would book again !

Miinukset: Breakfast could of been better with more variety but still yummy

Plussat: It was very close to the Banquet venue where I was going, easy 4 min walking distance.

Plussat: the location, the facilities and cleanliness

Miinukset: No

Plussat: Both Manger & staff, Front desk staff were very friendly and extremely helpful. We enjoyed our stay.

Miinukset: Internet speed and breakfast

Plussat: Parking. Easy access to my room

Miinukset: Small a bit crowded

Plussat: I like the fact that the staff makes sure you enjoy your stay by calling your room to make everything is ok.

Miinukset: No.

Plussat: Food was fresh

Plussat: Close to airport

Miinukset: No dishes.

Plussat: The staff

Miinukset: Better breakfast

Plussat: The manager is a great guy

Plussat: Location

Miinukset: There was no one at the front desk when I arrived, I waited for like 15 minutes.

Plussat: The lobby was updated, the breakfast was good with lots of choices. The staff at the breakfast area were helpful and the guard at the swimming pool was very nice. The rooms were large and spacious.

Miinukset: 1. Door would not close all the way 2. Holes in the drapes 3. Moldy pizza was left from previous occupants in the microwave! Disgusting! 4. Charge for parking per night. $15! This is not San Francisco. 5. TV barely worked. All channels fuzzy

Plussat: Old. My wife said it looked like a prison (from the inside)

Miinukset: Old - Very. Did not have warm water one day. Cleaning is like a hospitality visit. Hard to access.

Plussat: The staff was great, as usual!!! The bed was amazing and I love the view we had in room #937!

Miinukset: The pool water smelt like dirty towels, and seemed like there was a layer of oil or something on the top of the pool!!! I didn't have an extra blanket in the closet of my room, which I ended up needing!!

Plussat: The workers at the front desk were very accommodating to our needs. Irene was really great and friendly.

Miinukset: There was mold in our first room.

Plussat: Worst breakfast , looks like the food is from the grocery outlet. Poor quality . I won’t eat it.

Miinukset: You should serve a better breakfast ,your complimentary chips and drinks were even worst.i apologize I don’t eat this type of junk . I didn’t expect this type of food considering this is embassy hotely

Plussat: The house keeping staff was very helpful and accommodating.

Miinukset: We stayed there for a week. The front desk staff wouldn't help or made any efforts to help me with retrieving a lost item. I had to drive back and get it myself. Something that they could of assist me with but choose not to. The laziness of the front desk staff and poor service has lost a great customer for life. $1400+ spent was not worth a penny. I will never stay at that facility or any Embassy Suites again.

Plussat: Staff are fantastic & fun. Girls who checked me in & out are sweet. Happy hour host was a welcoming guy who made me laugh!

Miinukset: I miss the garden atmosphere! Looks & feels more like a stark prison yard now. Shabby torn curtains, ripped carpet were a turn off. $15 parking fee. But the crowning glory was a huge shock! I was sitting at open balcony window with my early morning coffee viewing my old town. It suddenly became "ROOM WITH A VIEW", but the view was ME! Two men landed on the balcony! They said they were prepping for paint & covered glass with plastic! I told the sweet desk gal I am single, but this was not my idea of a way to meet guys! She gave me 15% discount. I won't be back.

Plussat: Beautiful decor

Miinukset: They overbooked and gave my room away, gave me a room with less beds and I was very disappointed that I wasn't compensated

Plussat: Every thing. Staff was great, they were able to answer all my questions. Room was very clean, and bed was comfortable. Breakfast was outstanding! Lots of different foods to choose from.

Miinukset: Paying $15.00 for parking, then when parking, there are signs posted saying, Paying $15.00 for parking, and then when parking, there are signs posted that say " Park at your own risk, we are not responsible for

Miinukset: Cold breakfast, horrible pillows, no towels at the pool, hot water heater out, two towels when 4 people are staying in the room, very long lines for refreshment time. All in one weekend.

Miinukset: I always stay here. This time i got the 2 full beds instead of the king. I was very disappointed the beds weren't comfortable and the king beds are ALWAYS comfortable.

Plussat: Property was updated and the rooms were comfortable.

Miinukset: The lobby bathrooms needed to be cleaned more often and also needed repairs. Fixtures, like toilet paper holder, was taped to hold it together. Maybe they’re waiting on the replacement part to arrive?

Plussat: The beds are very comfortable.

Miinukset: The bathroom curtain was dirty, and the spigot was leaking water.deposit 200.00

Plussat: Breakfast wasn’t bad at all.... I just didn’t have time to eat it

Miinukset: The pool could have stayed open a little later?

Miinukset: They asked for a 200$ deposit. I had to pay a 10$ fee that wasn’t disclosed prior to booking. I’m extremely agitated by that. Would not stay again. Shady

Miinukset: Smoke detector kept chirping all hours of night and front desk did nothing about it nor would give another room extremely disappointed

Plussat: A very good value for the area. The location is convenient to the highway with many dining options within walking distance. The room was comfortable and had everything you’d like, including microwave and small fridge.

Miinukset: Breakfast needs work. Whole grain options would have been nice.

Plussat: Location was good, pool was nice, has vending machines.

Miinukset: N/a

Plussat: Staff was very friendly and helpful, room was clean and smelled good.

Plussat: Pool

Miinukset: Wish you had more hot breakfast items(eggs sausage etc)

Plussat: Bed was like a cloud

Miinukset: I didn't enjoy the roosters at the property across the street cockadoodling all night and morning. Also got back to the hotel at 2am and was a single parking spot, only 3 handicap spots. Ended up parking my rental next to the walkway of the hotel and sleeping in it till 5am where I found myself fed up and ask the person at the front desk if it would be ok to leave it there till a spot opened up, he replied with yes it will be fine there for now. Got back up at 7am to circle the parking lot again to finally find one spot open so I jumped on it. No effort were made to ease my discomfort or any kind of apology given nor any compensation. Not even a late checkout.....

Plussat: Price was good.

Miinukset: Breakfast needs to be hot.

Plussat: Staff was friendly and location

Plussat: I like that the room was nice and big. It was very clean. The hotel was at a very good location.

Miinukset: I didn't like the fact that they didn't have a restroom in the lobby.

Plussat: Polite staff, clean rooms

Miinukset: Hot tub needed to heat up- inconvenient

Plussat: Not clean. Room of guest broken into

Miinukset: Poor housekeeping

Plussat: Room decor and comfortable beds. Staff was friendly and accommodating, even before check in. Near the freeway and restaurants.

Miinukset: Struggled figuring out how to navigate the television set up. Vending machine items outdated and only took cash.

Plussat: Location, friendly staff and the free breakfast.

Plussat: Everything else

Miinukset: There were no pool lounge chairs

Plussat: My partner lost laptop out of his bag pack while left in Inside the room and we’re out dinner less than an hour Laptop worth a lot and all informations so sad and so bad .

Miinukset: I lost belonging the most important things for life . Liked 1/2 of whole life gone

Plussat: LOCATION FOR MY CONVENTION WAS EXCELLENT

Miinukset: CONSTRUCTION LIMITED PARKING

Plussat: Too much light coming the windows and too much noise from ac units and morning trash pick up.

Miinukset: Breakfast coffee was cold....

Plussat: Inside the room was nice

Miinukset: Outside the room is not

Miinukset: parking is so limited and tight some staff seems not happy to work

Plussat: It was clean

Miinukset: No

Plussat: The customer service

Miinukset: The price

Plussat: No microwave or fridge not good at all

Miinukset: Just the whole experience

Plussat: N?A

Miinukset: The hotel was under renovations. one of the elevators was out of service. it looks very dirty and run down.

Plussat: Nothing

Miinukset: Construction

Plussat: Location

Miinukset: The place was under construction, a total remodel. It should be closed until the work is finished.

Plussat: Rooms were spacious

Miinukset: It is under construction so none of the other public areas are open.

Plussat: The lobby

Miinukset: There was a terrible mildew smell in my room, no air conditioning (we had a swamp cooler instead), the room was extremely hot, the gym was under construction & the room was extremely overpriced for not having a fridge or any frills.

Miinukset: Construction work. No pool. No bar. No breakfast. And NO AC. Not ever going back here

Plussat: Not to many people were there

Miinukset: It wasn''t on the list of hotels to get. It to mention it was under construction

Miinukset: There was no indication that they were under construction.

Miinukset: I would have like to know that the hotel is under construction, I would have not booked it

Plussat: Big room

Miinukset: The whole Hotel was renovated during my stay. Gym and restaurant were closed. You had the impression to live on a construction side. There was no information given in advance. Absolutely expensive and not acceptable. Furthermore, the room was absolutely old. AC didn’t work properly and the room smelled badly.

Plussat: Was there because close to the office. It is quite, nothing really remarkable.

Miinukset: There were a big restoration and renovation during my stay. I really did not appreciate the fact this was not communicated just after reservation offering the possibility to cancel a reservation or having some sort of advantage for staying there even if dust and not all the service were fully usable.

Plussat: that it had a kitchen

Miinukset: It smelled and the room didn’t smell clean and I think need new mattresses

Plussat: Clean and in good location

Miinukset: Wait time to check in

Plussat: Very helpful, friendly staff

Miinukset: Just grab & go-- not much of a "breakfast"

Plussat: Our room had a kitchen microwave and fridge, which was convenient when we needed to use them. The location was close to where we needed to be.

Miinukset: The hotel seemed understaffed. I’ve requested for extra towels and toilet paper, and they never sent it to my room. Then when we ran out of toilet paper we called the front desk, no one picked up and so we walked down to the front desk- and no one was there! I just think that for a big hotel, there would be at least two staff on shift. I also didn’t like that there were dirty dishes and stuff in the hallway from a room where someone checked out, that didn’t get picked up until two days later. The breakfast was basic and not inviting. Overall I was really disappointed since I felt like it was a struggle to get service.

Plussat: The staff is great nice and courteous. Room was good size with a kitchen. Comfortable bed and quite at night.

Miinukset: More breakfast items, would be perfect Also another elevator since I'm so far from the only one.

Plussat: Was very clean and comfortable

Miinukset: None

Plussat: Clean and comfortable bed

Miinukset: At 9:00 am there was nothing left at the breakfast bar yet breakfast is served until 9:30am

Plussat: Clean, orderly, quiet and comfortable room.

Miinukset: Nothing at all.

Plussat: Everyone was so nice and very helpful!

Miinukset: Room was flooding from shower leak and was not moved to another room for three days after reporting issue. Adjacent rooms were being treated for "bed bugs" and came home with bites all over neck after stay in the hotel.

Plussat: The location was great close to my parties location

Miinukset: Not much of a continental breakfast

Plussat: Nice staff!

Miinukset: Wish they had better cable

Plussat: Great staff, quick check in and clean rooms.

Plussat: Nothing.

Miinukset: Staff was not helpful at all.

Plussat: Nice and quiet.Accomadating and friendly staff.Clean room.

Miinukset: My room could use a new fridg.

Plussat: It was clean.

Miinukset: Not enough parking

Plussat: location

Miinukset: rough towels, no hot water, no closet or anywhere to hang your clothes

Plussat: Nothing

Miinukset: Everything

Miinukset: They say breakfast included. No breakfast....worst pillows ever

Plussat: Nothing it was absolutely horrible waste of my money

Miinukset: There were COCKROACHES everywhere

Plussat: “ breakfast” was a JOKE! Coffee so-so, OJ was OK. No milk available! The roll was a pre-packaged cinammon bun, poor taste, hit your stomach like a rock... It can’t cost that much to have cold cereal, yogurts, milk, hard boiled eggs and some fruit, the most basics of a motel breakfast!

Miinukset: Beds were advertised as “ queen” smallest we’ve ever shared. No supports for luggage. Very small room for 2 Q, Where possibly 4 people and luggage are supposed to fit! Parking seemed to be insufficient for the number of rooms, it was almost impossible to park by 9 m if you went out. Taken all together very inadequate!

Plussat: The room was clean.

Miinukset: The so called free breakfast was a joke! It consisted of a juice dispenser and generic honey buns from a dollar store. Do not book if you plan to have breakfast at the hotel. Also my reservation for a room for two adults had a bathroom with one towel.

Plussat: I have stay at this location several times and its always pleasant when I come and stay here. The people in the lobby are really nice and helpful. Would definitely consider staying here again in the future,

Miinukset: I think your breakfast could offer a bit more than you do. We had an ant problem in our bathroom. They were around the tub and in the shower. I had an ant crawl on me while sit to use the bathroom. Wish you would also update your coffee makers in the room to the ones that use the pods instead more convent. other that i have nothing else to complain about.

Plussat: it smelled clean when i walked into my room, very clean room!!

Miinukset: it has no pool!! lol my kids enjoy a swim when we are on the go

Plussat: I like the wooden floor and the bathroom mirror.

Miinukset: I want to see more improvement when it comes to cleaning the floors. I still see some long strands of hair on the ground.

Miinukset: That the mini refrigerator dont really work and doesnt have a freezer to keep frozen food in it the rooms are small breakfast is simple can improve the parking spaces are horrible the parking lot is very small

Plussat: Love the location, nearby eateries, the cable, the parking, the staff!

Miinukset: Wish the bed wasn't so high off the ground! Also, gotta keep on top of the roaches - one or two still sneak in! Also, when's the washer gonna be fixed? Having it is handy!

Plussat: Beautiful room just small and lamps were filthy.

Miinukset: Found a bug wrapped up in my towel

Plussat: Just room service

Miinukset: Room clean a lot of people drinking alcohol beverages on the pathways,major construction or renovation going on with a clear sign that work on progress fto 8 am to 6pm cant sleep at all. Very poor breakfast almost nothing there. Major highway noise door not sealed properly

Plussat: Ok kinda noisy do to freeway being so close

Miinukset: The continental breakfast was an absolute joke. A bag of bread with a toaster and cereal without milk doesn't constitute a continental breakfast. Best not to ever advertise that you offer one. Staff never looked up from their phone to say "good morning"

Plussat: The room was very comfortable..

Miinukset: Nothing everything's ok

Plussat: Clean rooms and quick check in

Miinukset: The parking lot was full, and high price

Plussat: The rooms were very clean and the staff friendly. They’re currently remodeling and the updates in the room are nice. A great value for the price in the area.

Miinukset: It is close to the road and there is considerable road noise on the street side of the hotel. And since they are remodeling there is some construction supplies (tiles, hoses, etc) but that’s to be expected, and temporary.

Plussat: Not much to like to be honest

Miinukset: Room was really small, only one electrical outlet worked, seen a fee bugs in the room, toilet got clogged easily, not the best neighborhood, needs a lot of work.

Plussat: The place looks great new paint new parking lot but unfortunately they have critters

Miinukset: I didn't and don't like the fact that I've tried to contact the front office since Wednesday morning July 3 2019 to show / inform they have a pest problem Maybe it's because of the dogs that are staying in the room right next to me But waking up several time To something that had bitten me sucked and is disgusting

Plussat: Everything was good.

Miinukset: $250 for deposit is a bit much.

Plussat: Great staff but pretty ghetto hole in the wall kinda place.

Miinukset: Na

Miinukset: Could not get clean towles

Plussat: TV refrigerator microwave close to shopping amd food

Miinukset: The woman staff rude not happy didnt smile cleaned my own room and was asked to leavr when I questuoned prices on my bill after a 2 day stay

Plussat: No eggs. Pillows were not fluffy but not bad. Room is big. Good channels. Restaurants very close.

Miinukset: Tried calling 4 days before our stay , also every day after that no one ever answered. Front desk person very rude. Pool was closed and it's August very hot but it's advertised.

Miinukset: First night lights were not working Morning problem in shower doesn’t work Breakfast they told no milk no bread someone bringing milk 45 min after someone still bringing milk sucks

Plussat: Close to many good food options. Cheap.

Miinukset: - no real breakfast (false advertising) - chipping paint on walls - smoky non-smoking room - lights not working - TV not working - smashed light switches

Plussat: It was available.

Plussat: Convenient location.

Miinukset: I am still waiting for refund of one night. I checkout on 6/16 Sunday morning before 11 am. Roy at the front desk told me the system at the time could only process and charge me one more day until 6/17. He will request and refund me a bit later. It has been 4 days now. I have not received my credit yet still. Called last night. Will need to follow up again.

Miinukset: Old stained carpet. Telephone is broken. Overall, the room and furnitures need to be cleaned and organized. Carpet needs to be replaced.

Plussat: Nothing

Miinukset: Eveything

Plussat: That they had a room available.

Miinukset: It is wey over priced for an old run down hotel. I paid over $--- it was worth about $--.