Mooresville hotellia

Plussat: nice & clean , very nice people / good coffee and cookies at night

Miinukset: NA

Plussat: Loved this hotel. The beds were wonderful and the pillows were also nice. Very clean. Large room with a closet and ironing board and iron. Breakfast is a full meal with different choices every morning along with standard fare like fruit, oats, toast, so on. The staff were also helpful and very friendly. This is my new stay when I’m visiting family in the area.

Plussat: Hotel was very clean, breakfast was better than expected.

Miinukset: Loved everything. No negatives to the hotel.

Plussat: The room was clean and comfortable. The staff was great with every interaction. The complimentary breakfast was one of the best I've had from a hotel.

Plussat: We’ve stayed here multiple times on our road trips. It’s always great with the large one bedroom suites, free breakfast, nearby shopping and easy access to the highway.

Miinukset: Nothing!

Plussat: Friendly staff, clean rooms, good breakfast

Plussat: The room was clean, and the breakfast was satisfying!

Plussat: Excellent stay

Miinukset: Could have used a full roll of toilet paper. Plus a spare roll.

Plussat: Everything

Miinukset: No

Plussat: The staff is friendly and helpful and it is in a nice area.

Miinukset: The tv did not work properly The bathroom wasn't the nicest or cleanest For what we got it definitely was not worth $----

Plussat: The choices you had for breakfast. The comfort of the beds in the room. Most of all the staff were all friendly and engaging. Upon leaving one lady offered me a bag for my to go box from the dinner cruise from the night before. Very thoughtful.

Miinukset: The sausage, im a bacon girl. Plus it would be nice to serve hot grits during the winter.

Plussat: Friendly front desk staff, clean room, amazing bed! Awesome shower! Delish breakfast!! Great hotel!! I will be back!!

Miinukset: No-well only that I couldn't stay longer

Plussat: Location

Miinukset: Rude staff. Not even a hello when we checked in Mold in shower

Plussat: Breakfast was ok. Location was great. Pamela, Linda and another staff member went over and above to take care of an issue we had. They were all very apologetic and courteous to make sure we were happy.

Miinukset: The issue we had related above was we were marked on the books when we checked in as “no service”. The room was never cleaned, bed made, clean towels, etc. It was not noticed.on the books until the second day. As above, the staff remedied the problem. My suggestion would be to always ask the guest if they want maid service when checking in or more reward points instead. We were told it was a new policy for that location to offer more reward points if you did not want service. We are not business travelers and didn’t know about that new policy.

Plussat: Excellent staff, great room. Great full buffet breakfast... Great atmosphere. Had shrimp cocktail at bar, it was great...

Miinukset: No

Plussat: The room was clean and easy access from the main roads.

Miinukset: Could not help yourself to ice, they put about 10 chips in. Really. No access to the pool. That was extra. Fan in bathroom did not work nor did the thermostat. Staff seemed to think they were better than us.

Plussat: Clean, comfortable bedding, up to date and with great breakfast.

Plussat: Clean , decorated nicely

Plussat: Bar/Restaurant on site. Meeting rooms available. Staff friendly and willing to assist. Very clean and comfortable.

Plussat: The staff was amazing

Miinukset: Staff

Plussat: the room was nice.the bathroom had nice lighting.i liked the microwave ,refrigerator,and coffee set up.

Miinukset: no problems

Plussat: Great clean hotel with a great front desk staff!

Plussat: Lobby atmosphere was great!

Miinukset: No

Plussat: Everything was nice clean & airy

Miinukset: the shower handle was a little tough to turn on at first, but other than that everything was great!

Miinukset: Room right near smoking area and noises could be heard outside through the nght.

Plussat: I like the idea that it like an apartment. Kitchen, living room and bedroom. It is very private and the staff is wonderful.

Plussat: The apartment atmosphere was great. Everything was provided and it was nice and quiet.

Miinukset: There wasn't anything not to like.

Plussat: The manager was very helpful. He recommended a restuarant that turned out to be excellent. The bed was very comfortable.

Miinukset: No glasses in the kitchen. No hairdryer.

Plussat: Location, privacy, secluded area , smoke free

Miinukset: Water pressure , needed more kitchen stuff towels dishes can opener silverware pots and pans

Plussat: Everything was so clean, quiet, and comfortable.

Miinukset: There was some confusion on the box code. But we figured it out.

Plussat: Comfy bed, lots of room and fantastic value.

Miinukset: Would love to have some extra pillows and hand towels for bathroom.

Plussat: Friendly staff. Perfect location. Good breakfast. Nice, clean room and comfy bed. Will def stay here again.

Plussat: Our check-in attendant was excellent!

Plussat: No complaints! The room was clean, the beds were comfortable, and they had a good breakfast. I would definitely stay there again!

Miinukset: Nothing. I liked everything.

Plussat: Clean and good breakfast

Plussat: I like the fact that there is usually a 98% chance that a room will be available when I'm passing thru Mooresville/Lake Norman. I like that the staff is always knowledgeable, friendly and courteous; the rooms are clean and welcoming.

Miinukset: only that I didn't have enough time to stay longer...

Plussat: Friendly staff very good breakfast comfortable bed convenient off highway and close to shopping. Easy parking

Miinukset: Room had a slight musty smell but was clean and was on the smaller side for a Marriott. Also could hear a little more noise than average from hallways and outside highway noise Did not interrupt sleep though

Plussat: This hotel has ear plugs which were great!! It also had a fantastic breakfast and rights by so many restaurants and shops so it was perfect!

Plussat: The hospitality was awesome very polite and pleasant. Breakfast selection was pretty good and fresh

Miinukset: It was a little noisy but that’s to be understood

Plussat: The beds were comfortable. The location was perfect for Casa Montecristo across the way. The breakfast was ok. The facility was bright and the parking was good.

Miinukset: We booked this location months ago. On this website it said there was a hot tub and the pool would be open until the end of October. When we arrived we were told there were no rooms left except handicapped access rooms. The first room we went to smelled damp and musty so we switched rooms. The second room wasn’t much better but we stayed there. By the time we got our bags in the room both elevators were out of service. The pool was closed. There was no hot tub. Our room cards demagnetized twice. The staff kept telling us it was our fault about the room cards saying we had them too close to our cell phones. My husband does not carry his phone with him so that was not the reason. When we spoke to someone at the front desk about our issues we were told that this website’s information is incorrect and they would speak to their General Manager to have them fix it. No apology or any offer to compensate us was given. I never complain as much as I have about this hotel but there were so many discrepancies I had to write this review. We visit this area once a year and I booked it months ago and was so looking forward to our mini vacation. About having a handicapped access room we were told next time when we book to specify a particular kind of room. I thought I had by booking a King Room. The only thing going for it now is it’s proximity to Casa Montecristo. We probably will stay at another hotel in the future.

Plussat: freshly remodeled, good breakfast

Miinukset: internet very slow, small room

Plussat: courteous staff- asked if we had a preference for 1st or 2nd floor. noted our request for 2 queen beds

Miinukset: bed was not very comfortable but not the worst I have had at a hotel in the past. just ok

Plussat: Okay

Miinukset: Very noisy at night

Plussat: Cleaning staff excellent

Miinukset: Breakfast not very good

Plussat: The room was clean, and the staff was friendly and helpful. Also the convenience of places to eat near by.

Miinukset: Nothing really, everything was excellent.

Plussat: The establishment made us feel comfortable and very much welcomed. They even provided chargers for every phone type. The rooms are spacious and clean. It’s a family friendly hotel that I will definitely book with in the future.

Plussat: Staff was friendly and very helpful rooms were great and comfortable. Quick to highway and shopping.

Miinukset: Worst mattress ever

Plussat: Plenty of room in the room and a decent breakfast.

Miinukset: A little bummed that the pool wasnt available. We found out at check in.

Plussat: The space in the room and convenience to the venue.

Plussat: Location and price

Miinukset: Some noise early morning (other loud guest) and pet smell in hallway not a lot

Plussat: Nothing.

Miinukset: The PTAC heating system would cutoff after you fell asleep and drop the room temperature to 62 degrees. The bathroom had water damage and the walls had recently been puttied but not painted. The manager just scowled at me when I told him the problems.

Plussat: They are very laid back and offer help anytime they can. The beds were great!

Miinukset: The room smelled bad when we checked in. It was dank and musty. However it was close to the back door where our dog could quickly go in and out to potty. Thumbs down on the upboard of expensive snacks. No breakfast option.

Plussat: Everyone was extremely nice and very pleasant.

Miinukset: Wish it had an outdoor pool.

Miinukset: There was no hot water throughout our stay. Luke warm showers. Told the staff but nothing changed.

Plussat: Really nice room, friendly staff and good customer service

Plussat: I love that the room was fully supplied with pots and pans, etc. There are some Candlewood Suites that are not. Room was nice and clean. AC and heat worked very well. Staff were all friendly. We travel with our pets a lot any many hotels that allow pets are subpar. This was not. It was great! Easy access to 77.

Miinukset: Nothing

Plussat: High quality and comfort stay

Miinukset: According to website breakfast include . But they don't have breakfast.

Plussat: Ease of finding the place and pets allowed.

Plussat: The suites had well equipped kitchenettes with fridge, stovetop, dishes, utensils, and even a dishwasher. There was a good-sized area for walking dogs. There was a swimming pool and workout room. All the employees were pleasant and helpful.

Miinukset: No complaints

Plussat: Great staff, very nice room

Miinukset: No

Miinukset: we had no hot water the whole time we stayed

Plussat: Full kitchen.

Miinukset: Breakfast area was under renovation. Matress pad on bed would not stay on.

Plussat: Room was very nice. Bed was comfortable, bathroom was nice. Kitchen was well equipped. Really enjoyed it. Great location. Good breakfast.

Miinukset: Couldn't stay long enough.

Plussat: In the cut and away from a lot of noise.

Miinukset: Smelled funny in the bathroom.

Plussat: Good location, clean, good staff

Miinukset: The air conditioning in the fitness room did not work for my entire stay, making it too hot to workout, very disappointed

Plussat: Staff was very nice.

Miinukset: The breakfast was the absolute worst! Hot tub/spa was filthy.

Plussat: The breakfast was very good and had a nice variety

Plussat: Spacious room with couch for watching football. Great bathroom.

Miinukset: Not a thing. Hope to stay again.

Plussat: Cleanliness and location

Plussat: Good selection for breakfast, both hot and cold items. Staff was friendly and helpful.

Miinukset: The pool seemed a little run down, but my kids still had fun swimming. I would stay here again.

Plussat: The decor, ambiance, view, location, breakfast, friendly, helpful staff, pretty much everything tbh!

Miinukset: The addition of some smoking rooms would be great, otherwise, no complaints!

Miinukset: This was a pet friendly hotel. Did not say our room was pet friendly on the website. When checking in we did not have the option to chose a "no pet" room. The lobby area floors were filthy.

Plussat: Breakfast was great with sausage gravy and the other offerings were excellent too.

Plussat: Decor, breakfast, friendly staff!

Miinukset: It was perfect!

Plussat: Location

Miinukset: Needs updating outside, entry and lobby nice, room needs updating; but fairly clean!

Plussat: Front desk staff very friendly and helpful

Miinukset: Found banana peel laying over edge of trash can left by housekeeping staff. Not a pleasant thing to find.

Plussat: Ease of access to work location and many food joints. This place is right next to high way as well.

Miinukset: It was bit harder to locate the hotel when we arrived for the first. It is a narrow road leading to the hotel, but wont complain.

Plussat: Good breakfast!

Miinukset: No

Miinukset: Make the property truly pet friendly with a much lower pet fee. The fee was excessive and not spelled prior to arrival. Only learned of heavy charge at check in. Would not stay here again with the current pet ffee.

Plussat: The bed was so comfy

Miinukset: Having to leave

Miinukset: Maid did not clean our room. A/C thermostat did not work. Had a room temperature shower.

Plussat: location off I-77 is good

Miinukset: Indoor pool was closed for cleaning all Saturday morning. Couldn't they clean on a weekday morning? Room was not cleaned all day Saturday despite assurances and promises. At 10 PM we returned --were told too late, cleaning staff left at 5:00.

Miinukset: They charged me 48.00 for something I know nothing about after I paid the room in full

Plussat: Nothing

Miinukset: Noisy people in the hallway all night, people being loud all night. Staff did not do anything about it.

Plussat: Bed was very comfy

Miinukset: More towels in the rooms

Plussat: it was clean.

Miinukset: it was so noisy. I have been in hotels that were close to interstate before but this sounded like I was sitting on the road. no one showed up at front desk to check out.

Plussat: The efficiency and care of hotel personnel was excellent. The breakfast was outstanding with great selections and fresh hot food.

Plussat: Convenient location for travellers Comfortable and clean Great breakfast and pool area

Plussat: Conveniently located to highway and restaurants! Has a great breakfast included in stay with a lot of hot or cold choices! Waffles, eggs, bacon, fresh fruits, yogurts and much more! Has a nice heated, indoor pool with pool towels provided. Rooms were clean with very comfortable beds and pillows!

Plussat: Very clean, convenient location for travelling, breakfast was good although there were no eggs

Plussat: Indoor pool, breakfast included, staff was great

Plussat: The bed was super comfy, everything was very clean, and the staff was friendly.

Plussat: New and clean

Plussat: the staff at the front desk were very helpful

Plussat: Type property is well maintained. The room was beautiful and the best was super comfy!

Plussat: 2nd visit here, happy with the cleanliness and the staff

Plussat: Right off highway restaurants close

Miinukset: Asked for non smoking asked 3 times asked does it smell like smoke well it does under all the air freshener. Did get any sleep woke up all stiffed up and head ache not impressed. Even cigarette burns in my comforter. Warning you access all the rooms from outside. It was midnight and pouring rain when arrived unpacked and had to repack. Also ask for room on side back was a little scary at that time...

Miinukset: Fix theshower curtain. More screws needed.

Miinukset: Needs renovation.

Plussat: staff was friendly, great location

Miinukset: room needed updating

Plussat: Location and the clerk that I spoke with telling her it would be around 1:00am when we arrived was very nice.

Miinukset: Upon check-in at about 2:00am the clerk said only smoking rms available unless I paid addl $10. I opted not to since it was already so late. Room, bed, sheets & pillows were smoky. Didn't sleep well due to odor.

Plussat: Closeness to my destination and to restaurants. Clean rooms, decent bathroom

Miinukset: Not the hotels fault but landscaping team was there and kept their truck running with lights on and Diesel engine on plus yelling at each other at 1 in the morning. Very odd and kept us from sleeping.

Plussat: Good Continental breakfast. Friendly staff. Convenient to Interstate 77.

Miinukset: Nothing.

Plussat: Location

Miinukset: This hotel was two stories with no elevator. Fortunately they were able to give us a room on the first floor. We are Seniors and cannot navigate stairs with our luggage. It would be helpful if you would not include this type of hotel in your listings.

Plussat: Friendly staff. Clean rooms. Good value. Breakfast menu selection is good.

Miinukset: Small eating area that occupies same space as the lobby.

Plussat: Very clean and staff very nice

Plussat: Not s think

Miinukset: Place is falling apart, costs nearly $-- and the continenental was a serious joke. Very tired of chain named hotels with shoddy owners and service. The safety rail was falling off the second floor walk way, rooms with furniture that is outdated, dingy!!!

Miinukset: The parking area was mostly gravel

Miinukset: The room appeared clean, however during the night there where multiple roaches and other insects in the room. Do not recommend

Plussat: Staff who checked us in after midnight was awesome. Was considerate to our needs and made changes to our reservation we couldn't do online.

Miinukset: Big location but not a hot breakfast, continental. Lots of early risers there for fishing and outdoor events. Most people don't have time to go out to eat. Would be super to have a full breakfast available.

Plussat: the vicinity where we needed to be

Miinukset: breakfast choices was not great and parking lot didnt seem to safe

Plussat: Location, and it wasn't full of loud people. Sometimes when truckers are near there are questionable situations and none of that felt relevant to this location.

Miinukset: The pool was closed in June! For a state inspection?!? An ice machine was broken and we had to walk all the way around to another building to find ice. I do wonder when the filter was last changed in the air conditioner. I felt stuffy after running it.

Plussat: Location

Miinukset: The room was not very clean cob webs on the lamps nogh stand on the side was dirty showe was dirty

Plussat: It's very conveniently located.

Miinukset: Light was flickering and diesel trucks idled outside all night

Plussat: The staff was nice and the room was clean.

Plussat: Very convenient to highway. They have coffee and good continental breakfast included. If you are looking for a quick, cheap hotel and don't really look too hard at the cleanliness (or lack of) it's okay.

Miinukset: Person at front desk could not have done less to help us when we arrived. Room smelled horribly of smoke when we arrived. Room was not real clean.

Plussat: Great

Miinukset: Great

Miinukset: It's no pool indoors or outside the hallway was very hot like the heat was on. The building is gross and the cut corners with cleaning they had water in a spray bottle mopping the floors with it. I will never stay here again

Plussat: I didn't think much of the breakfast. There was no meat to go with the eggs and no bagels. The location was good.

Miinukset: There was a roach behind he bed, elevator floor was dirty, paint on the refrigerator in the room, carpet dirty in the hall, shower door would not close,

Plussat: roomed smelled of smoke, holes in wall, no iron, shower dirty, sheets old, pillows small and way to soft, blankets rough, staff nice

Miinukset: roomed smelled of smoke, holes in wall, no iron, shower dirty, sheets old, pillows small and way to soft, blankets rough, afraid to eat there. poor lighting, staff nice parking ok.

Plussat: Location and price

Miinukset: It needs some updating

Plussat: Room a nice size

Miinukset: Not very bright and cheery. Lights in the room did not operate correctly or at all. Air conditioner did not work in room - had to be moved to another room. Asked for handicap room - none available. Continental breakfast was not good . Very limited food : Waffle maker did not work Only 3 people in room and not enough eggs And sausage Hotel seemed a little run down Not worth the money spent !

Plussat: Location.

Miinukset: Toilet and shower door not closing well. We to ask for towels and soap upon arrival to the room. Bed not well places on frame and metal frame protruding out and hits and hurt your ankle as it is underneath the bed covers. Potential injury.

Plussat: Location

Miinukset: hot hallways cigarette burns on blankets and sheets not all lights in room worked landscaping was overgrown

Plussat: Location

Miinukset: No Hot Water!

Plussat: Nothing

Miinukset: We found 3 bugs in the bed after being there for a few hours. We checked out. Everything was very dirty.

Plussat: The room was dirty and the pool was not ready

Miinukset: Nothing

Plussat: The location was great.

Miinukset: They had bugs in the hotel. They were every where. I would never stay there again!

Plussat: The location was acceptable

Miinukset: They have roaches, upon finding them in the first room they moved our room to another floor and upgraded to room to a suite and it was worse than the first room. The bed sheets were dirty and there were towels dirty in both rooms upon arrival