Nantou City hotellia

Miinukset: Good

Plussat: Wonderful staff and amenities, beautiful rooms, grounds, and views! The hostess was so thoughtful and even got a birthday cake and present for my wife! We really loved everything about it. We’ll be back soon!

Plussat: The staff were very friendly, the room was beautiful and clean and the breakfast had a good spread.

Miinukset: Nothing

Plussat: Tasty food and beauty scene.

Miinukset: No

Plussat: Reception and Breakfast

Miinukset: None

Plussat: The warmth of the owners, the huge rooms with the large Jacuzzi tub (though the Jacuzzi function wasn't working), the fact that the room had heating, the yummy breakfast spread. Also loved the décor of the place - European inspirations and the place felt like a chateau :)

Miinukset: nothing much - just initially the heating in the room wasn't working but the owner quickly reset something and it started to work.

Plussat: Host went all out of his way to look after our every need. From driving us to dinner venues, teaching us how to get to places of interest, to helping us air our laundry after it was done, taking different orders for breakfast every single day, and sitting us down for tea each time we get back from a day out. He really made us feel at home.

Plussat: Location is straight down the road from Jiji train station, ~10min walk. Room was nice and clean. We arrived at the guesthouse ~1.45pm and were warmly greeted, and allowed to check in. [I thought we were going to be told to leave our stuff and go hang around in town first (again)]. She got her son (I think) to get us a drink while settling the formalities - though it was just plain water, the gesture was really appreciated as we had been on the road all the way from Qingjing since 9am. She also gave us a map and indicated interesting places that we could cover on bicycle (provided for free as advertised), and showed us the timetable for the train leaving Jiji station. The next morning our selected breakfast was delivered as we were readying to checkout, and after breakfast, we were dropped off at the train station. Fantastic hosting!!!

Miinukset: Nothing to dislike.

Plussat: Everything. A wonderful host WHO helped us with our laundry and the trainschedule.

Plussat: The staffs were very thoughtful and helpful to tell us the information about the town, even helped us to rent the scooter. Besides, they offered free breakfast!!! men could order two meals, which was very sweet!

Miinukset: The only thing I heard of my family complained was that the hair dryer either used in room or bathroom will stop itself after few minutes.

Plussat: The staff were very helpful and offered to drive us to dinner.

Miinukset: The shower and toilet are in one room with no screen so everything gets wet when you shower. There were no cups or glasses, only two small paper cups. Breakfast was lrft outdide much earlier than we had arranged so it was cold.

Plussat: Kind host, super​ clean​ and​ lovely​ B&B

Miinukset: Lovely​ decorated.​We​ stay i​n​ family​ room​ decore with​ ​Leco​ theme, very big​ clean​ one.​ Host is​ superb, he​ gave all​ informations about​ Sun​ moon​ lake​ we​ needed .​And​ took us​ all​ the​ time​ we​ met him.Highly​ recomend​ this​ place.

Plussat: Staffs are extremely friendly, helpful, warm... my kids have been to many different countries and stayed in all kinds of hotels, still told me this is the best place they have ever stayed! Highly recommended for family with kids!

Miinukset: Nothing

Plussat: Close to perfection! Very friendly staff, large room, very good location.

Miinukset: Breakfast...not enough.

Plussat: Housekeepers would ensure guest is comfortable and feel welcome. Good accommodation option for cycling friends.

Miinukset: Nil

Plussat: Awesome decor & comfy beds. Attentive staff.

Plussat: The location is not far from shuishe visitor center. The room is clean, and facilities are quite good. Staff is very friendly and kind. He gave a good advice, and provided a good information. I will come back again for sure :)

Plussat: Unique, charming, great location (6 minute walk to Suishe bus drop off also next door to Longshan Temple) and attention to detail. But the best part was the owners. Chad and his wife took the time to point out places of interest, where to go to rent a scooter, places to eat & a number of questions about the area. They spoke good English and were genuinely interested in meeting new people. It’s a service level I rarely see in the States, so I must recommend them. You won’t be disappointed.

Miinukset: Nothing to dislike. Even the room with no window was great. (There is a window, it just faces the building interior, large black curtains can be drawn shut).

Plussat: Good rooms, nice and quiet, great location not to far from transport and shops, excellent service

Plussat: Unlike most guesthouses in Taiwan, Look is a luxury property, from the building structure to the grounds to all amenities. Modern design but very comfortable. Attentive staff with great communications. Excellent breakfast. Only 4-5 minutes drive (over the hills) to the lake.

Miinukset: Nothing. Really nothing.

Plussat: Nice view and in the middle of everything

Miinukset: There was a certain unpleasant smell when we entered the room. Bathroom was not sparkling clean. Sheets were outdated and discolored.. towels very thin

Plussat: Siisti ja moderni hotelli

Plussat: The view to the sun moon lake from the room is amazing. There are eateries and roadside stalls next to the hotel. The hotel is of a short walking distance from the ferry terminal as well. I would highly recommend for anyone who wants a night stay at sun moon lake. There are lots of TV channels as well.

Plussat: Sleep well, enjoy delicious breakfast with the wonderful view, and staff is very helpful.

Miinukset: none

Plussat: View, staff, simple breakfast, balcony.

Plussat: The hotel staff was friendly and helpful. Driver for our private transfer to Cingjing after our stay here (from an online booking platform), didn't show up at the agreed time. The hotel staff was very kind to let us use their phone to call the local tour operator many times. Not only that, he also helped us to arrange for a driver to Cingjing when we decided to give up on the local tour operator. However, the driver from the local tour operator arrived and we had to cancel the driver that hotel arranged for us. The hotel staff didn't even complain on the cancellation and helped us to carry our luggages to the car. The service given was commendable. Note: Breakfast at the hotel rooftop was perfect! Nice view + good breakfast!

Plussat: Super friendly and helpful staff!! Cheap for what you get. Good breakfast.

Plussat: Very friendly staff, good and tasty breakfast, good location. Recommended!

Plussat: In contrast to the area around it, Skylight B&B was a modern haven with 5 star amenities. The room was clean, spacious and had a large hot tub (wow!!!) which we enjoyed soaking in after a long day. We were fortunate to have a magnificent view of the lake from our room but even guests without it could enjoy the view from the breakfast area. Skylight B&B is located in Ita Thao and right in the heart of the night market. We loved the laid back vibe of the place with delicious street eats and even an aboriginal performance on the pier which was just down the street (1 min walk). It is from this pier that you can take a ferry to other parts of the lake. Skylight B&B is also a short walk (10 min) from the ropeway/gondola. We would not hesitate to stay here again if we were to return to Sun Moon Lake, we’re so happy to have found it.

Plussat: The room was exactly as advertised. It had everything we needed. We didn’t have a breakfast at B&B. My assumption that due to the low season, only few rooms were occupied during our stay, so the B&B didn’t serve breakfast on the 8th floor, but rather provided us with the voucher to use at the restaurant in the hotel near by. It was a buffet type, lots of selection, excellent quality.

Plussat: Everything really good , restaurant on8th floor very nice of view

Plussat: The location is convenient and the breakfast is great w a lot of choices Will go back again

Plussat: The staff were so helpful and knew the surrounding area and excelled at customer service. The staff were kind and thoughtful and the views and location were amazing.

Miinukset: There was nothing of note. Breakfast was sensational and the place was central, clean and close to everything

Plussat: Location was fabulous, night street market right outside. You can eat genuine Taiwanese street vendor food. Close to catching ferry as well. Staff is extremely friendly. Laundromat directly across the street.

Miinukset: Nothing

Plussat: Spacious room, clean and hospitality of staffs.

Miinukset: No.

Plussat: From our first day up until the day of our check out, we felt well taken care of and well accomodated. The staff are very nice and willing to make a way to understand even if there is languange barrier. The room we have stayed in is very cozy and spacious. We checked in for a quadriple room with 2 king size bed with the view of the nigh market and the lake. They also have complete toiletries and will give you a daily refills. In taiwan, i guess its very common that they offer service water which you can get anytime, either hot, warm, or cold which I find very generous since you wont need to buy water everytime.

Miinukset: They dont have airconditioning. It was unclear if they tend to turn off the AC system during cold seasons only. They do encourage the guest to make use of natural ventilation. Which I think is okay. But there was a time that we were not that comfortable with our current room temp. I hope they do have other alternative source for the guest.

Plussat: We booked a Quad room (with lake view) at this minsu located at Ita Thao pier on a weekday evening. Conveniently located on the right once one exits from boat at Ita Thao pier. Main walking street is just steps away. Room was spacious and we added a single bed at additional cost for 3 adults and 3 kids. The host was friendly and showed us how to use the facilities in the room. Breakfast spread was decent and there were some nice cheesecakes and hot milk tea which was something unique about the breakfast compared to other minsu/hotels we put up at.

Miinukset: Toilet e.g. bath tub with jacuzzi was a little dated but overall cleanliness was good.

Plussat: The location, nice breakfast

Miinukset: The room was not ventilated. The smell was not good

Plussat: Cozy place&Excellent value. Our room with very good views.

Miinukset: Breakfast could be better

Plussat: Location was great in Yi Dao Shao wharf and the rooms with a view are huge and beautiful. The family who owns it is very friendly. The hotel is very clean and there is a great view of the lake from the breakfast room and terrace.

Miinukset: The breakfast could be a bit more varied.

Plussat: Fantastic view and clean room esp. bath.

Plussat: The view was perfect! The breakfast buffet was very delicious.

Miinukset: It's a bit pricy..

Plussat: Everything! The design, the staff, the Japanese restaurant!!! The amazing view from the room, the beautiful shower and bath, the beautiful decorations and fresh flowers everyday, the breakfast is perfect

Miinukset: First of all the hotel is amazing, but in addition to the room rate you gonna spend a lot of money on extras.. the on site restaurants are quite expansive, the quality is extra ordinary but I think they charge too much for small things like soft drinks for example, the spa is very expensive but once again, the quality is amazing. So just beware that you need to spend more to enjoy it all

Plussat: Is a real retreat with excellent well trained hotel staff

Plussat: Best Location possible, amazing Staff and Service, poustarding suite, albeit a tad pricey, but for special occasion worth every penny. Certainly look forward to return to this special property

Miinukset: Room Service Lunch, simple Hamburger was absolutely perfect. the same cannot be said about breakfast, service merely adequate, food really not up to par, Terrible Coffee, stick with Tea.

Plussat: Peacefully beautiful

Plussat: One of the most stunning hotels I have ever had the pleasure of staying in. Just amazing. With a few exceptions the service was flawless.

Miinukset: The pool was freezing. Would have been nice to have pool side food & drink service. We Weren’t allowed to move the umbrellas even slightly for shade as it would have impacted the aesthetic for everyone taking photos.

Plussat: 1. It is a uniquely designed hotel. 2. It has nice and spacious room. 3. It has great views from the lobby. 4. The reception on check in was considerate. 5. The service staff at the welcome reception, the Japanese restaurant, the gift shop and the security uncle at the stairs landing leading to the external walkway were warm and sincere.

Miinukset: 1. My lake view room was blocked largely by the trees. At the level they placed my room and the price paid, it was disappointing view. 2. The serving staffs at breakfast were cold and lethargic. 3. There was no shuttle service to the town. 4. The spa booking was difficult where they kept changing my timing despite my having booked the time hours ago. I end up not going for the spa. When I called to cancel it, they replied “I know.” How did they even know when I spoke to no one! 5. The power points in the room were placed in inconvenient corners. You really need to figure out where they are if you have several devices. 6. Not sure what the housekeeping did for make-up room, I actually came back to the same messy state of my room where I left (besides the bed having been made) for the day. 7. The umbrella left in the room was not in a good state. The umbrella we collected from concierge was also spoilt and it was good that we found that out before heading out in the rain! 8. On check-out, no one came and help us load the luggage in the vehicle.

Plussat: Clean and cozy room

Plussat: Very hospitable hosts and even though we had a language barrier, he took a lot of effort and thanks to Google translate, we were able to communicate very well. The place has been made with a lot of passion and very well maintained.

Plussat: Hope the hot drinks are hotter not lukewarm.

Miinukset: None

Plussat: Upgraded 3 out of our 5 rooms booked, thank you! Breakfast was a mix of Chinese style porridge with pickles, veg, fried eggs, pork floss as well as toast with jam n choc spread, complete with tea, coffee, soy milk. Yummy!

Miinukset: For the house with 2 rooms, common bathroom basin was leaking from the back when the tap was turned on. We checked in late and stayed for only one night so did not bother to bring up the issue with the owner.

Plussat: Love that the hotel had kindly offered us the entire apartment when we requested for 2 rooms on ground level as we had elderly traveling with us. A really nice gesture from them. Simple and nice breakfast with really welcoming check in experience.

Plussat: Owner very kind , the place is clean.

Miinukset: Nothing

Plussat: Everything was great! This place worth a stay. The host here is Super friendly and helpful. Going extra mile for their customers. They help me to do laundry even when they don’t need to! They provide suggestions to places to go if you don’t have any ideas where to go! Room were big. Everything is so so good!

Miinukset: Nothing!

Plussat: good location & very good breakfast&very kindness

Plussat: Our stay in this B&B was perfect. The location is good - a few minutes from the ferry, shops and restaurants, and a short picturesque trail leads to the Ropeway station. And at the same time the place is quiet. The homemade breakfast was simple, but good, with some local fruits. Not everyone of the staff speaks English, but that was not a problem.

Miinukset: All was good.

Plussat: The owners are really nice and will happily give you advices to improve your stay! The location of the b&b is perfect not too far from the cable car and close to the harbour as well

Miinukset: The shower wasn’t the best

Plussat: Near the port and the room is clean and big.

Plussat: Room was comfortable and clean. Rooms have a balcony with views of the lake. The breakfast was really good- the best we have had at a hotel in Taiwan. Staff was friendly and helpful. Free bikes to use to get into town for dinner or to ride around the lake (the ride is hilly at points, but worth it). There is also a bus stop right at the front of the hotel and the hotel offers a shuttle service. We really enjoyed walking around the town of Ita Thao and eating delicious street food.

Plussat: The environment

Plussat: Great room, big enough, with an amazing view on the lake Good breakfast with a great choice of local food 15mns walking distance from the bus stop and just 5mns for the bike lane around the lake Free bikes available

Miinukset: Everything was great

Plussat: Everything was amazing! From the pick-up, to the room and the views. The staff & service were especially outstanding. The host that was present when we arrived in the morning offered to bring us to our boat and as we were walking towards the pier, we looked back and saw that he was even waiting to see if we got on the right boat! This is just one example, to keep this brief - but this level of service was maintained throughout our whole stay! You made us feel so, so welcome!! Thank you again!

Miinukset: Nothing could have been better, everything was amazing.

Plussat: Very spacious room, with balcony with an amazing view on Sun Moon Lake. We had both breakfast and dinner here and the food is excellent. Very friendly staff, we could use bikes for free and cycled around the lake.

Miinukset: Nothing!

Plussat: Serenity and resort-like location

Miinukset: Nothing

Plussat: Room has balcony, directly facing the lake Breakfast is simple but good Hotel provides bicycles Quiet and good for relaxing Front desk staff (Ms. Liu) is very nice, helpful and lovely person

Miinukset: The tree in front of the balcony hides the view of the lake A bit far from Shuishe bus center (if take bus from Taichung to Shuishe, inform driver in advance to drop before the final destination; besides, suggest guest contact hotel in advance so they can also arrange pickup)

Plussat: The environment was awesome

Miinukset: -

Plussat: The guest rooms are extremely spacious. The toilets are also very clean and they even have heated toilet seats! Also, the mountain view is breathtaking. Great place for kids to play around and for adults to enjoy the outdoor scenery.

Plussat: It's close proximity to Formosan Aboriginal Culture Village. My main reason for choosing Yo Shen Jing Resort.

Plussat: It is just few mins walk to the Formosan aboriginal Cultural village. There is a big outdoor park where kids can play. Dinner in the hotel is optional as nothing to eat outside of the hotel, the food is great and tasty. The room is spacious and clean. Pricy but worthy.

Miinukset: convenient

Plussat: Everything

Miinukset: None

Plussat: The view from room as hotel is at the corner of the lake

Miinukset: Room was smaller than expected for the price paid compared to other hotel. Toilet was pretty run down and small.

Plussat: Amazing breakfast views from the little terrace.

Miinukset: Cost of a taxi to Taroko Gorge!

Plussat: It is within Idashao which is a very ideal centralized location. The owner is very friendly and helpful. The propery is just beside the lake and view is superb.

Plussat: Hard to say ok

Miinukset: Breakfast not enough!

Plussat: Insanely beautiful location, close to the food market. Staff were extremely kind and helpful. Best location on the lake!

Miinukset: Zero complaints!

Plussat: Nice View, kind staff

Miinukset: Bathroom was not clean enough! Need to improve cleaning process. Breakfast is simple, no fruits, need buy proper bread toaster (waiting time so long), use proper coffee maker (coffee was cold), porridge was also cold. Need to remove disturbing red light in the ceiling from the room.

Plussat: The room was spacious with lots of windows and the view on the fishing harbour was fantastic (the hotel directly on the lake shore). Parking beside the hotel, very convenient. The owners are very friendly and the breakfast was good. Buy the boat tickets at the reception, they‘re much cheaper.

Plussat: Closed eatery and attraction also the harbor.

Plussat: Clean and quiet, away from the bustle of the pier but very close walking distance from there and all the market food. The roof top garden was a treasure.

Plussat: The room was really big and comfy and had great design. The location was great, just a 10 minutes walk to the ropeway. The rooftop had a sitting place in it, and it was really nice to sit down and watch the lake.

Miinukset: There was some on the shower curtain. We asked for another blanket but it did not had a sheet on it. We asked the stuff if we could get some but they did not have any. For some reason the bed had wheels which made the bed move. We tried to lock the wheels but it didn't help. There was a light in our room the flashed from time to time when it was closed and even when the key was out and the power was down. It made it difficult to sleep. The breakfast was okay: in the first two mornings we got a plate with food on it, and there was nothing else to eat. On the last morning the was a buffet and it was okay.

Plussat: Really Friendly and welcoming

Plussat: Large room, well equipped, comfortable, good location for food street. Lovely roof terrace for relaxing with a beer. (The owner takes great care of their plants!)

Miinukset: Second day we got a strange western style sandwich breakfast which was nice, but would have preferred an Asian breakfast like the other guests!

Plussat: Lovely and very friendly lady at the reception!

Plussat: Friendliest staff we have met in Taiwan so far, good breakfast set served at the table, bright and spacious 3 bed room (in the main building), comfortable beds, useful advice on activities around the lake

Miinukset: Nothing about the hotel, but be aware of some guys around the visitor center downtown trying to talk you into questionable deals for bus rides etc.

Plussat: Very close to everything ie the bus stop, info center, trails. Staffs were incredibly helpful & friendly. I helped rewrite the locker info, & they were so grateful & offered me breakfast for free, but I refused & they offered me dinner with them. Upon checked in, staff offered me a map & highlighted all the places I needed to see & do. Definitely go back in the future.

Miinukset: The only down side was the beds were squeezie and making noises as occupants making toss & turn while sleeping.

Plussat: Design was good off the hostel.

Miinukset: Our room didn’t have any big windows, and the small one we did have just looked into a garden.

Plussat: Super staff, walking distance to the main drag. Nice room and great shower pressure. Good TV. Nice bedding.

Miinukset: From my room, the light of the corridor was seen straight across from my bed via a window over the door. You can hear the traffic.

Plussat: The staff were very helpful.

Miinukset: No hook in the toilets for hanging things.

Plussat: The front desk person was super nice and helpful. She facilitated to rent the bikes cheaper through the hostel. Everything was neat. A 6-7 minute walk from the bus station.

Miinukset: It didnt have much outdoor or common areas spaces, but in general was very good.