Nantou City hotellia

Plussat: I like the room it was so big and clean. I like that they have the mountain view. The one managing the place is very helpful and polite. It creates a very homey experience.

Miinukset: I like the bed and all.. just that the pillows are a bit tough. I would have love if they have a soft pillow instead.

Plussat: Excellent hospitality.

Miinukset: Breakfast needed to be smaller with less choice and tailored to our diets

Plussat: Wonderful staff and amenities, beautiful rooms, grounds, and views! The hostess was so thoughtful and even got a birthday cake and present for my wife! We really loved everything about it. We’ll be back soon!

Plussat: The staff were very friendly, the room was beautiful and clean and the breakfast had a good spread.

Miinukset: Nothing

Plussat: Tasty food and beauty scene.

Miinukset: No

Plussat: Reception and Breakfast

Miinukset: None

Miinukset: Good

Plussat: The warmth of the owners, the huge rooms with the large Jacuzzi tub (though the Jacuzzi function wasn't working), the fact that the room had heating, the yummy breakfast spread. Also loved the décor of the place - European inspirations and the place felt like a chateau :)

Miinukset: nothing much - just initially the heating in the room wasn't working but the owner quickly reset something and it started to work.

Plussat: Everything. A wonderful host WHO helped us with our laundry and the trainschedule.

Plussat: Very clean rooms and owner took a lot of care to design fun theme rooms. Bicycle and motorcycle positive place.

Plussat: The staffs were very thoughtful and helpful to tell us the information about the town, even helped us to rent the scooter. Besides, they offered free breakfast!!! men could order two meals, which was very sweet!

Miinukset: The only thing I heard of my family complained was that the hair dryer either used in room or bathroom will stop itself after few minutes.

Plussat: The staff were very helpful and offered to drive us to dinner.

Miinukset: The shower and toilet are in one room with no screen so everything gets wet when you shower. There were no cups or glasses, only two small paper cups. Breakfast was lrft outdide much earlier than we had arranged so it was cold.

Plussat: property owner is very friendly and the room is quite spacious

Miinukset: not at commercial area

Plussat: Specially designed rooms, like lego themed. Owner is very helpful, in English!

Plussat: Very friendly staff, good location which was a short walk to the main area at Sun Moon Lake with good food options, very suitable for young families as my child was totally enjoying the things set up in the theme rooms.

Miinukset: Nothing!

Plussat: About a 10 min walk from the bus station, and really easy to find. Really helpful and kind owners. Place was really nicely/uniquely decorated and very clean, with a full kitchen. It had a cool international/backpacker type vibe, which I hadn't really experienced at too many places in Taiwan. Big bathroom (even had a line for hanging clothes!). It was really quiet at night, even though it was a weekend.

Miinukset: It was all good!

Plussat: Very friendly host, really nice rooms

Miinukset: Nothing

Miinukset: No lift and it hard to walk up stair if you are pregnant, injure and with a small kid

Plussat: Friendly staff Suitable for family with kids... Nice room design Big room

Plussat: Very good facilities. Teddy bear themed hotel. Was given complimentary boat ticket and bike hire voucher (due to staying three nights) which was very nice.

Miinukset: Nothing really, maybe slightly high price.

Plussat: It locates a little bit far from crowded area but we can walked about 5-10 minutes from the bus station.

Miinukset: We thought breakfast was provided.

Plussat: Unlike most guesthouses in Taiwan, Look is a luxury property, from the building structure to the grounds to all amenities. Modern design but very comfortable. Attentive staff with great communications. Excellent breakfast. Only 4-5 minutes drive (over the hills) to the lake.

Miinukset: Nothing. Really nothing.

Plussat: Great place, clean, trendy looking yet homely. Well equipped room, with an awesome sky window. Breakfast was hearty and delicious with western style eggs sausage ham, local fruits, coffee and soybean milk. Free postcard service as well!

Plussat: Warm welcome. Beautiful rooms and common area. Super helpful team, who did everything to make our stay comfortable, drove us to restaurants and by the lake...nothing was too much to ask. The children loved the dog and ducks...

Miinukset: Nothing. Everything was perfect.

Plussat: Upgraded 3 out of our 5 rooms booked, thank you! Breakfast was a mix of Chinese style porridge with pickles, veg, fried eggs, pork floss as well as toast with jam n choc spread, complete with tea, coffee, soy milk. Yummy!

Miinukset: For the house with 2 rooms, common bathroom basin was leaking from the back when the tap was turned on. We checked in late and stayed for only one night so did not bother to bring up the issue with the owner.

Plussat: Owner very kind , the place is clean.

Miinukset: Nothing

Plussat: Everything was great! This place worth a stay. The host here is Super friendly and helpful. Going extra mile for their customers. They help me to do laundry even when they don’t need to! They provide suggestions to places to go if you don’t have any ideas where to go! Room were big. Everything is so so good!

Miinukset: Nothing!

Plussat: good location & very good breakfast&very kindness

Plussat: The owners are really nice and will happily give you advices to improve your stay! The location of the b&b is perfect not too far from the cable car and close to the harbour as well

Miinukset: The shower wasn’t the best

Plussat: Near the port and the room is clean and big.

Plussat: Hope the hot drinks are hotter not lukewarm.

Miinukset: None

Plussat: Clean place and friendly owner.

Miinukset: none

Plussat: The room was comfortable,great location and friendly staff. I especially liked the beautiful garden :)

Plussat: The team is really helpful, professional and friendly. The breakfast is delicious and the room is spacious and very clean.

Plussat: The staff was very helpful and escorted my by motorbike to the parking lot around the corner. We culd also buy discounted boat tickets from them. Nice view on the lake. Location was also good with many restaurants within a 1-2 minute walk.

Miinukset: Breakfast was soso.

Plussat: Excellent location and very friendly and helpful staff! Thank you!

Plussat: Nice view of the lake Roof terrace where breakfast is served

Miinukset: Noise from the streets

Plussat: The facilities in the room, the breakfast and the view were really nice.

Plussat: Siisti ja moderni hotelli

Plussat: Prefect view of the lake from room. Clean and comfortable room. Spacious and quiet room. Nice balcony overlooking the lake. Staffs superb friendly and nice. Free parking in 5 mins walk away.

Miinukset: Toilet basin too low, need to bend down to brush teeth, tap water pressure too strong and tends to splash water onto yourself.

Plussat: Great location!

Miinukset: Parking facility is 5 mins walk from hotel; however staff gracious to provide lift to carpark.

Plussat: Very near to the pier. Easy to take from pier to pier... As I’m a vegan, they specially made something to suit my taste buds...

Miinukset: Nothing.

Plussat: Great location with great view. The facilities is clean and near the main shopping area.

Miinukset: Nil

Plussat: It's close proximity to Formosan Aboriginal Culture Village. My main reason for choosing Yo Shen Jing Resort.

Plussat: It is just few mins walk to the Formosan aboriginal Cultural village. There is a big outdoor park where kids can play. Dinner in the hotel is optional as nothing to eat outside of the hotel, the food is great and tasty. The room is spacious and clean. Pricy but worthy.

Miinukset: convenient

Plussat: Everything

Miinukset: None

Plussat: Lovely quiet location away from the busy area with the other hotels

Plussat: Great room, big enough, with an amazing view on the lake Good breakfast with a great choice of local food 15mns walking distance from the bus stop and just 5mns for the bike lane around the lake Free bikes available

Miinukset: Everything was great

Plussat: Nice location with lake view

Plussat: Serenity and resort-like location

Miinukset: Nothing

Plussat: Bicycle is available without charge. The room is extreme large in size and comfortable

Plussat: beautiful view from the room (see picture) room was upgraded to a family room. friendly staff. free bike rental (we did a round trip and can recomend the bikes)

Miinukset: we arrived around 6 pm and restaurant was already closed ( but 2 km away you can find restaurants)

Plussat: The environment

Plussat: The staff was very nice and helpful! The rooms where great and we had an amazing view of the lake. The breakfast was also great!

Plussat: Clean and cozy room

Plussat: Very hospitable hosts and even though we had a language barrier, he took a lot of effort and thanks to Google translate, we were able to communicate very well. The place has been made with a lot of passion and very well maintained.

Plussat: The place was amazing - it was beautiful, cosy and charming. The rooms were beautifully decorated, and the beds were so comfortable we didn't want to get out of bed! My family and I booked 3 rooms in total (2 double, 1 triple), and we were pleasantly surprised that our rooms were next to each other. There was also a hot/cold water dispenser at a shared corridor - giving us some privacy and convenience.

Plussat: Super friendly and helpful staff!! Cheap for what you get. Good breakfast.

Plussat: There was a friendly dog outside.

Miinukset: The ‘night market food stalls close early. If you arrive after 8pm expect to eat at 7/11.

Plussat: You can purchase your boat tickets at the front desk. Great location surrounded by food and gifts. There is a restaurant across the street that has been family owned and operated for 44 years now. Very friendly.

Miinukset: There was mold on the window curtain in the shower :(

Plussat: In contrast to the area around it, Skylight B&B was a modern haven with 5 star amenities. The room was clean, spacious and had a large hot tub (wow!!!) which we enjoyed soaking in after a long day. We were fortunate to have a magnificent view of the lake from our room but even guests without it could enjoy the view from the breakfast area. Skylight B&B is located in Ita Thao and right in the heart of the night market. We loved the laid back vibe of the place with delicious street eats and even an aboriginal performance on the pier which was just down the street (1 min walk). It is from this pier that you can take a ferry to other parts of the lake. Skylight B&B is also a short walk (10 min) from the ropeway/gondola. We would not hesitate to stay here again if we were to return to Sun Moon Lake, we’re so happy to have found it.

Plussat: Breakfast was ok, location sas super. Not much to do in the town but close to the cable line. Rent a bike and cycle around the lake, better than all the boats....

Plussat: Location was good. Size of room and bathroom .

Miinukset: Nothing .

Plussat: Location is very good. Facilities are well maintained and clean. They even helped with free parking

Miinukset: Food options were limited for breakfast

Plussat: The room was exactly as advertised. It had everything we needed. We didn’t have a breakfast at B&B. My assumption that due to the low season, only few rooms were occupied during our stay, so the B&B didn’t serve breakfast on the 8th floor, but rather provided us with the voucher to use at the restaurant in the hotel near by. It was a buffet type, lots of selection, excellent quality.

Plussat: The location is convenient and the breakfast is great w a lot of choices Will go back again

Plussat: Quiet environment. Beautiful morning view and near 7-11.

Miinukset: Nothing.

Plussat: + Not far from Ita Thao Pier that we went by boat. We contacted hotel via booking message and knew how to went there. + Hotel owner was very friendly , he also can speak Thai and recommended us in many things. + Breakfast included was nice. + The lake view was great but unfortunately it was raining during our stay. If not, it would be more attractive.

Miinukset: = Food shops around that we went for dinner were not that good. But was OK for a quick dinner.

Plussat: The hotel was ideally located directly on the lake. The boss and his wife are charming people who made their best to make our stay as pleasant as possible. Thanks for their availability and information about the transportation and top places to visit. Rooms are spacious and offer an amazing view on the lake, special mention to the bed quality also. Definitely a good choice for travellers !

Miinukset: More western food for breakfast

Plussat: The staff were friendly and helpful; location was great; breakfast was good.

Plussat: Our request to change the room was promptly met. Very nice hotel with friendly staff! Would stay here again and recommend to friends.

Plussat: The location was great except there is a loudspeaker right outside the hotel announcing something throughout the day that is quite loud. It stops in the evening. The view is amazing in one direction but our room also faced another room diagonally so we had to close the curtains because we were looking straight into another guest's room on one side (we got a lakeview room for US $110. The breakfast was just okay but the staff was friendly. There are not many western tourists staying here and the staff spoke a little bit of English but not much. The rooms and hallways could use a paint job but the hotel was very clean.

Miinukset: - the loudspeaker outside the hotel - the room facing our room diagonally, causing us to see into their room

Plussat: Our hosts were super friendly and greeted us with warm smiles and couldn't do enough to ensure we were happy and well taken care of. Excellent breakfast with lovely view of the lake. Would come back.

Miinukset: We had only a partial lake view from our room but it was pretty good.

Plussat: The breakfast is good. Just the room is small.

Plussat: Excellent location and so nice to be able to look out on to the lake through the wondeful pictures windows. The staff were kind and helpful and one of us was given a lift up to the bus stop because our bags were very heavy.

Miinukset: The Chinese breakfast was OK - some fruit would have been a good addition

Plussat: It was all OK. The breakfast was good. It was perfectly clean and the staff was very friendly.

Plussat: The staff is great and the rooms are clean and comfy. The breakfast is delicious. It's a 3minute walk to a bicycle or scooter rental. Its quiet at night and you can sleep well. The staff can give you lots of tips about the area and where to go. It's good value for the money. I can only recommend this place.

Miinukset: The floor in the shower was a bit dirty.

Plussat: The staff was very friendly and helpful The room was clean The hostel is 3min walking from the “center” very good location

Miinukset: The beds are a little bit hard

Plussat: Staff was super helpful.

Plussat: The staff were so friendly and it was the most comfy bed. We also had to leave really early and they gave us some breakie the night before to take with us. Awesome location too.

Plussat: Cosy room with nice location and view on lake. Very nice staff. Lovely breakfast.

Plussat: Good for relax

Plussat: Nice pool and outdoor onsen. Very helpful staff. Good location.

Miinukset: On first sight the room is clean, but it takes you a couple of minutes to start seeing a lot of pretty dirty spots. If I am not mistaken their is also a fair amount of mould in the bathroom - always on spots that you wouldn't identify on first sight (e.g. shower curtain, ceiling, rubber carpet in bath tub). In my opinion aclear issue of lack in quality control. Gym equipment very outdated.

Plussat: The location is just down the road from the main bus station - a 5 minute walk. The hot spring was lovely and fresh; very clean too.

Miinukset: The staff need to know some English; also there was only ham and cheese paninis on offer at the bakery; there needs to be a wider choice; the bakeries in town were much cheaper and had a much wider choice - just not convenient.

Plussat: Supply bottle of Water, cookie, jelly and good service . Most of important, I like the private spring in my room and there are many kind of facilities can be used! Breakfast is nice also.

Miinukset: Garbage bin is not enough.

Plussat: Very comfortable and large room with private hot spring

Miinukset: The buffet dinner was not very good

Plussat: Clean, modern rooms, friendly staff and excellent breakfast

Plussat: There was a lady at reception who did speak exceptional english and she was very knowledgeable and helpful. Our room was very large and spacious, there was a private spa pool (onsen) inbuilt in the bathroom which was amazing! It was like having our own spa. There was also a separate shower. The room decor was very stylish and calming. Bikes could be rented at the hotel. The onsite bakery served delicious cakes and each day we received a coupon for free drinks. We also had a delicious high-tea at the bakery. In the basement was a kids play zone open til late.

Miinukset: Only a few staff could speak English which sometimes made it difficult when we wanted to ask something, for example trying to explain that the cleaning staff had not removed used cups in the room's coffee area one morning. They were however, always willing to help. The breakfast buffet was extensive but largely aimed at asian tastes, we would have liked to have had more western options. The swimming pool had 2 hot spring pools but the main pool was very cold. We hardly saw anyone swim there.

Plussat: Outstanding restaurant, very good buffet for dinner and breakfast, nice bathtub in the room

Miinukset: Nothing serious - but it needs some time to be comfortable with a toilet separated from the bedroom only by a curtain

Plussat: Spacious room , fridge

Miinukset: Breakfast wasn’t good, poor soundproofing so heard when guests came / left, satin bed sheets

Plussat: Really nice place to stay at the heart of the city. Close to the night market it is really convenient to discover local delicacies and have fun. The hotel is really nice and calm, and you can enjoy a great view on the lake at the 10th floor terrasse.

Plussat: breakfast service and the lacation was very good , very convenion in everything we need.

Plussat: The owners, Grace and her husband was so accomodating and a very nice host.

Miinukset: None

Plussat: Service people are nice and friendly.

Miinukset: It’s pity that there is no grind coffee for breakfast, however, the breakfast is nice.

Plussat: The view is excellent. The hotpot dinner we ordered were excellent quality. Free grind coffee with good quality. The hotel owner is flower farmer hence the hotel isvfull of natural and dry beautiful flower.