Nashville hotellit The Gulch & North Gulch

Plussat: The lobby and character. The valet guy on Friday 8-16 was great. He was very kind and helpful

Miinukset: There was dirty underwear on our bathroom floor. For the price of the room we expected more.

Plussat: People Service Structure

Miinukset: $42 valet fee not being better communicated ahead of time Shampoo dispenser was empty.

Plussat: Good location - Fantastic lobby - Beautiful building

Miinukset: The room was small. Price seems very high plus $35 parking per night.

Plussat: Comfy beds and spacious rooms. Beautiful Historic hotel.

Miinukset: We wanted to have drinks at the bar and enjoy the gorgeous lobby area. We weren’t able to do so because the lobby was being used for a wedding. Annoying when you’re paying to stay here.

Plussat: Amazing staff, beautiful hotel, excellent location. I am in love with this place!

Plussat: Location!

Plussat: The room was clean and tidy and the location of the hotel is great.

Miinukset: The guy at the front desk acted like we were bothering him when we checked in. As we were leaving for a bite to eat, he had no suggestions and did not offer help in regards to the location of the nearest restaurant. We thanked him for his time even though he acted like he hated his job (checked in at 4:00pm 9/29/19. There are no amenities to make you feel like you are in a high end hotel (ex: no spa).

Plussat: Very beautiful. Within walking distance of Music Row.

Miinukset: The only thing was room never stayed as cool as we liked, while sleeping. Think was an energy saver thermostat.

Plussat: Beautiful building, which is a stop on one of the bus tours, making it very convenient. Right off Broadway, close enough to walk but far enough to be peaceful. The room was well decorated, clean and spacious. Valet and bellman staff were very friendly and helpful. Two Hugh TV’s.

Miinukset: Too expensive for what you got. Rooms were underground, no view. Don’t remember reading that anywhere. Also trains slowly passing in the night vibrated the walls and were loud. No restaurant to speak of. Bar staff very unfriendly, seemed annoyed.

Plussat: Location was good - rooms clean - hotel is beautiful.

Miinukset: Our room was located right by the elevator and whatever/whoever was above us - walked all night and the floors creaked. My husband was done with his pancakes before I got my English muffin-REALLY! Told me they'd take it off the bill - didn't happen!!!

Plussat: Cool lobby

Miinukset: Way overpriced $450.00 a night for small room not clean or fancy room.. paiy parking $38 per night pay for breakfast. Days inn was so much cleaner and has free parking and free breakfast for $120 a night

Plussat: Historic, clean. Friendly.

Miinukset: Bathroom was DIRTY! Hair in shower. Toothpaste in sink.

Plussat: Everyone working there, that I came in contact with was absolutely amazingly friendly and attentive to my questions and helpful. They have the best Valets in the business in my opinion as well! The brisket for breakfast was absolutely Awesome as well!!

Miinukset: Nothing! Everything was great!

Miinukset: Hotel was closed down, apparently for weeks, upon arrival, due to an electrical issue. Was not notified prior to arrival...decided to cancel rather than agreeing to stay at their replacement Marriott which was further from downtown and not rated as well.

Plussat: Everything was great; no complaints!! The front desk staff was great; answered all my questions about where to go and what to do! Valet was very friendly and helpful with our luggage! Akso the breakfast in the morning was phenomenal, and Lele was the BEST!! The rooftop deck was amazing; I've never seen anything like it. My friend and I had the best time ever! Thanks!!!!

Miinukset: I paid $1700 and could not get a cup of tea! What is that? Every flavour of tea except plain black k tea!

Plussat: The hotel was very clean and updated. The staff was wonderful, followed up after our stay, very courteous.

Plussat: The location and view

Miinukset: This hotel charges guests 25.00 to park your own car or you can valet for 25.00. This was not explained to us at check in. It's a very expensive hotel and should not charge your guest to park. Also housekeeping knocked on our door twice before checkout.

Plussat: The staff is amazing! Shout out to our valet who dropped us off and picked us up

Plussat: Location - close to everything.

Miinukset: $20 parking/night. Quite expensive

Plussat: Staff is great ,we come here a couple of times a year.

Plussat: free breakfast

Miinukset: our room was small, bad view

Plussat: There where disgusting look like dried up throw up stains on the sheets and clogged hair was left in the shower.

Miinukset: There where disgusting look like dried up throw up stains on the sheets and clogged hair was left in the shower.

Plussat: Location

Plussat: Valet people were super noce.

Miinukset: Yes. Please check on if anyone is doing construction so your not woke up at 6am, and tell people that they have to valet prk and it is an extra charge

Plussat: Location but after what happened I'll never go there again!!!

Miinukset: Horrible Experience!!! They charged me 3 times and when I asked them about it, they apologized and told me they reversed it. I had $700 in pending charges tied up for the one night. Charges went thru and I'm currently Having to dispute with my bank

Plussat: Clean n breakfast was nice.

Miinukset: Shower fan in bathroom was broke. Woke up every morning early by very loud construction next door. It was suppose to be a relaxing time away without having to get up early. Well that didn’t happen. I understand construction but really to put us right across from construction. When we checked in we waited over an hr n were forgot about. We were told sorry your room is ready by a diff gal up front. I think our girl we checked in w went on break. That was wasted time in lobby just sitting.

Plussat: Staff was very helpful and courteous. Facilities were impressive. Bed was VERY comfortable. You can't beat the location. Check in and check out was very easy.

Miinukset: They don't have a shuttle service (understandable being downtown; but if you have to get to somewhere south of the freeway, you're on your own). The air vents were very dirty (even thought the rest of the room was very clean and tidy).

Plussat: Close to Bridgestone Arena

Miinukset: Construction next door very loud.Had to valet park dropped off car and picked it up.Was charged 42:00 that was outrageous!My fridge did not work.

Plussat: Bed was comfey

Plussat: It was close to where I needed to go, within walking distance to many things in downtown Nashville. Staff were friendly and helpful. Rooms were clean and comfortable.

Miinukset: Parking. The only choice was valet parking . Beside the hotel there was construction which didn’t make for a great view.

Plussat: Big selection

Miinukset: Everything was just fine

Plussat: Location.

Miinukset: Noise... there is construction next door which is reflected in the room rate, but the walls are paper thin. Along with the construction, it was a bad nights sleep. Valet was $42 which is a little steep even for that area.

Miinukset: No hotel shuttle. No hotel information in the room as to breakfast, pool times, room service, etc al.

Plussat: Location. Staff

Miinukset: Cleanliness. Price.