Nashville hotellit The Gulch & North Gulch

Plussat: The lobby and character. The valet guy on Friday 8-16 was great. He was very kind and helpful

Miinukset: There was dirty underwear on our bathroom floor. For the price of the room we expected more.

Plussat: Great location.

Miinukset: The room was very clean but housekeeping could’ve been better. The bin wasn’t emptied one day, we didn’t have enough towels for four people and coffee cups weren’t replaced. This all sounds a little trivial and I wouldn’t normally mention it but this is an expensive hotel. Also having to pay $6.50 for bottled water in a hotel of this standard wouldn’t be expected in the UK.

Plussat: Amazing staff, beautiful hotel, excellent location. I am in love with this place!

Plussat: Beautiful external appearance and foyer.

Miinukset: 2 star level bathroom with broken dispenser and toilet cover - not addressed despite telling reception. Room sublevel to entrance with nearly no natural light and poor artificial lighting. No reliable internet connection in the room - needed to go to the foyer to do work. For $1000 for 3 nights I would have been more satisfied by holiday Express room. Shocked about the hotel to be so highly rated. Very upset about star rating and associated pricing.

Plussat: Jennifer in the restaurant was so efficient and friendly.

Miinukset: We had to call at 1:30pm to have our room cleaned and both times our room service trays were left in the room after it was cleaned.

Plussat: Location!

Plussat: Comfy bed, unique, friendly staff, location

Miinukset: All was good

Plussat: Nice accommodations No wait at the little restaurant

Miinukset: No coffee in the room when we arrived. Had to go to the front reception the first morning Second evening we asked for more coffee the receptionist did not have access to coffee. She said she would have some delivered the next morning. None was delivered No one told us there were additional fees for valet service. On our Bill was an extra $100 in charges that were unexpected. For the cost of the rooms valet should be included (guest paying tips not included).

Plussat: Everyone was very friendly and helpful

Miinukset: Nothing

Plussat: The hotel is quite beautiful inside and out. Very relaxing atmosphere. The staff was amazing! The food was very good.

Miinukset: Our room was on the top floor - 7th floor. Small room but quite cozy and seemed very clean. This room had 2 tiny windows angled up the wall (vaulted ceiling) that was filthy. Not sure how they would clean them anyway. Not that it mattered because it overlooked a construction site. I was a little disappointed for $339 a night before taxes. Seemed a little overpriced.

Plussat: Staff was very friendly. Architecture was awesome.

Miinukset: Nothing

Plussat: Everything beautiful rooms comfortable beds great location

Plussat: Close to downtown very fancy motel very clean. Good breakfast good parking on premises.

Miinukset: I was very upset that the Sat and Sun I was there the roof top bar was closed for private parties. We paid almost 400$ for one night and couldn’t even go up to the roof to see it. Also I don’t think there was a pool unless it was on the rooftop. When I asked about it they only said there was a hot tub. It was around 90 that day and a hot tub was the last thing I felt like being in. The thing I was the most upset about was they put a 388$ charge on my credit card on top of the 388$ charge for the one night stay. This tied up most of my spending money. They told me this would come off immediately after I paid for the room. Well come to find out it won’t be credited back for 5 business days. On the way home we spent the night at a fancy motel in Louisville Ky and they only put a 50$ hold on our card. So even though I liked the motel I don’t know if I’ll ever stay there again because of the outrageous hold amount.

Plussat: The man at the front desk was amazing. I meant to write down his name but believe it was Joe. He has the best personality and really made a great first impression on both of us! Loved the rooftop bar! Loved the bathroom and your shampoo/conditioner/soap brand and smell! Wonderful!

Miinukset: Although I loved the rooftop bar, I wish that access to it was all day or more of the day rather than just 4-1am.

Plussat: The breakfast was good. Great selection. I would give an excellent rating to a breakfast that had a chef who was making omelets to order.

Miinukset: I thought that the lobby was not very attractive. When I walk into some hotel lobbies, I immediately feel comfortable and it feels warm and welcoming. This lobby was unattractive and kind of sterile. I think it needs to be updated.

Plussat: The staff is amazing! Shout out to our valet who dropped us off and picked us up

Plussat: Everything was excellent. Room perfect. Staff awesome. Breakfast delicious.

Miinukset: That I wasn’t there long enough!. The parking fee needs to be included in the price. The parking fee was a surprise.

Plussat: I was incredibly impressed with how they responded. Room was beautiful and complimentary made the switch easy. Nothing negative to say. Thank you Andre Lebar Will see you next time.

Miinukset: Switched us to the Westin unexpectedly. We were so tired After a 17 hour drive, driving more was not what I wanted. But they made it up to us

Plussat: Staff willing and eager to accommodate.

Miinukset: Stains near the bed like throwup on the carpet. No Garbage in the bathroom. A dark line through the screen ot the TV which was hard to watch shows.

Plussat: the rooftop restaurant/bar was a beautiful view of the city. service was a little slow but you cannot beat the food and the view. try the blackened tuna over salad-so delicious. beds were super comfy, the fitness room was excellent and the breakfast atmosphere was great and included

Miinukset: parking was high but tis nashville

Plussat: Clean, rooms smelled clean, shower was nice big, good water pressure , breakfast was good

Miinukset: N/A

Plussat: The staff was great. The 2 evening guys that worked Thursday Friday and Saturday nights when we were there were awesome. And Wendy in the UP bar was exceptional! She was very attentive and so friendly. She was a highlight of our stay. Kudos for a great hire in her.

Miinukset: The shuttle was not as accessible as we would have liked. Limited time available and only available for drop off.

Plussat: It is close to the fairgrounds where we were going the next day. It was a short Uber ride to famous restaurants and bars.

Plussat: free breakfast

Miinukset: our room was small, bad view

Plussat: Convenient location, easy walk to downtown. Everything very clean.

Miinukset: Located right next to a large construction project, noisy and very dusty. Extra charge for parking.

Plussat: Close proximity to Honky Tonk Row. Continental breakfast was good along with afternoon snacks.

Miinukset: Only 6 lounge chairs around pool. Very disappointing. Received my car from valet with a sticky substance on windshield and side of car. After washing still able to see a residue of substance:(

Plussat: Location, location, close to bars downtown.. Checkin was very easy & staff was friendly. The breakfast was very good and staff kept on top of replenishing the food.

Miinukset: The shower pressure in our room was horrible (836) and the construction across the street was very noisy at 6:30 am. Did not bother us as much since we are normally early risers. And our last night the fire alarms were blaring at 1 am throughout the ho

Plussat: The staff was always super friendly from the front desk to the valets. Housekeeping did an excellent job at cleaning. The reception in the lobby was very nice with very good food. Breakfast was always hot and fresh. Coffee was excellent and always fresh. Will definitely stay here again.

Miinukset: There is major construction going on next door. The hours are all weird. Some days they are working until late hours.

Plussat: Bed was very comfortable. Location was great.

Miinukset: Shower pressure could have been better. Construction noise in early morning.

Plussat: Happy hour with live music and apps

Miinukset: Parking and drop off area was a joke, understand the mass construction going on in Nashville but should have more parking attendants on Fridays.

Plussat: Great hotel. Nice appetizer reception.

Miinukset: Parking a little pricey. Not enough lounge chairs at pool. Pancake batter ran out at both station, but didn’t get filled. Staff just kept resituating the bag. Guessing it was because it was 30 min to the cut off time of breakfast.

Plussat: awful expereince. the bedroom floor was soaking wet. we spoke with the front desk about it and they said there was nothing they could do. the next morning / extremely early a maintenance man was in our room trying to fix it- going in and out of room and

Miinukset: awful experience- the maintenance man was going in and out of our room and then setting up a huge loud fan. it was impossible for us to sleep/shower or get ready as he was going in and out. AWFUL! We asked to speak with a manager more than once and told

Miinukset: Because I booked on booking.com, I was told it didn't matter what I requested, it was what they had available upon arrival. I requested a king bed but almost got stuck with 2 beds. They found me a disability access room, which seemed like a big hassle to them.

Miinukset: I didn't like that there parking garage left hard water stains on my car that I will have to pay hundreds of dollars to get out, and no one will get back to me about it. So I will be taking to social media!!

Plussat: Great food and room was very comfortable.

Miinukset: Room prices were somewhat expensive and overnight parking was very expensive.

Plussat: The bed was so comfortable and the staff kept everything neat.

Miinukset: They had countless extra fees. The complimentary breakfast and afternoon entertainment are covered by the daily facility fee they charge at the end of the stay. They daily charge for mandatory valet only parking that lost our car (briefly). never again!