Nashville hotellit Larkwood

Plussat: The little on site bistro (more of a cafe really) where you could get breakfst and a snack and beer in the evening. Convenient location close to the airport and about 5 miles to the city centre, we had hire car but there is a shuttle bus from the hotel to the airport.

Miinukset: Nothing

Plussat: Location is great

Miinukset: Needs upgrading. Rates high given the outdated property, construction in progress, and limited parking due to construction. I didn't feel safe in and around the parking lot.

Plussat: Comfy and clean

Miinukset: Just a bit loud by the stairway door

Plussat: The staff

Plussat: Clean

Miinukset: Nothing

Plussat: Beds were comfortable and room was clean

Miinukset: Pool being closed

Plussat: The front desk clerk was great very accommodating the hotel had Construction going on but they never missed a beat

Plussat: Exclemt facilities, Excellent Service. Excellent Staff.

Miinukset: I liked everything.

Plussat: Friendly Staff, extra clean, great pool and yummy bistro

Plussat: Staff was excellent. Our A/C went out and someone came to the room immediately and fixed it.

Plussat: The room was clean and comfortable

Miinukset: The shampoo and soap and there were ants in the market around the microwave

Plussat: Comfortable

Miinukset: The price was very high compared to our Condo Stay in Pigeon Forge

Plussat: Very clean room and areas.

Miinukset: Food pricing was rather high I.E. 27.00 for a hamburger. other than that very nice location and service.

Miinukset: tried to check in at 1:30pm on a sunday and they told me there was an early check in fee even though there were rooms available told me to come back at 3pm

Miinukset: The bathrooms were antiquated..The pool in falling apart..The bar was terrible overpriced..

Plussat: I loved the layout. The staff was great! Bar tenders super friendly.

Miinukset: Nothing that I didn't like honestly.

Plussat: Nothing

Miinukset: They didn’t give us the room we booked because they gave it to somebody else, the floors were dirty, the bed skirt was dirty, the comforter had snags, overall felt like a rundown and dirty hotel, the overcharged American breakfast made my husband sick.

Plussat: Nice hotel

Miinukset: While at the bar we had ordered drinks. Just started to drink when a very rude security guard came over and told us it was time to leave. If we could not stay and have our drink the bar should not have served us. The drinks were over priced.

Plussat: Nice off the road setting. Nice surrounding inside and outside of the hotel

Miinukset: Small tub to shower in.

Plussat: Quite

Miinukset: No breakfast included

Miinukset: Staff very friendly and accommodating. Enjoyed our stay immensely and we will be back!

Plussat: The lobby was beautiful

Miinukset: Dinner was a bit slow

Plussat: It was a beautiful hotel!!

Miinukset: You did not offer a free breakfast. Creamer was empty at coffee stand

Plussat: Nice restaurant. Hot water immediately. The staff was helpful in arranging a shuttle to transport us to downtown for $10/per person round trip.

Miinukset: Under construction. Pool was closed. Carpet, lights, fixtures in bathroom all worn down. I guess that’s why they started construction. FIRE ALARM went off at 8:30 am.

Plussat: Location of hotel to venue I attended. Rooms were clean, staff ok. Breakfast was a little different from what I was used to at the other Hilton Gardens but was ok.

Miinukset: Pool area was not as clean as it could have been. Shades in room made the room too dark doing the day. Needed something light for daylight to come thru. Comments written to management and a response has been received.

Plussat: Very spacious rooms. All staff were great, very friendly. Excellent hotel.

Miinukset: Can’t think of anything!

Plussat: Staff was friendly room was good. Access to Opry Mills Mall was great.

Miinukset: kitchen was closed due to maintenance so breakfast and dinner was not available. The only reason I stayed there was because of the breakfast and dinner. I was told breakfast would be served the following morning it was not and dinner was not. My 2 day stay was just okay.

Plussat: Room was clean and comfortable

Plussat: The staff was the friendliest we ever came across at a hotel. Everyone greeted with a hello or have a nice day etc...Didn't matter if it was front desk, janitor or bar tender.

Plussat: The facility was very nice and clean. The rooms were big, shower pressure was great and the water was hot. Really nice and comfortable beds.

Miinukset: I thought breakfast was included in price. They have a grill and cook food to order. The lull was really good though and all of the staff were wonderful.

Plussat: Location Room size Beds Wait staff in lounge

Miinukset: Toilet seat was almost off Room wasn’t cleaned one day When room was cleaned, bathroom was missed Constantly leaking tub faucet

Plussat: Customer service was excellent

Plussat: Location was great, bed was very comfortable.

Miinukset: Wasn’t crazy that the room price didn’t include breakfast, but that forced us to go out somewhere which turned out to be the best part of the trip. Housekeeping woke us up at 8:30 when checkout wasn’t until 10 trying to come into the room.

Plussat: Friendly staff

Miinukset: Located at end of Nashville airport runway in the flight path. It was noisy. Windows were so dirty you could hardly see out of them. Had issues using room key to get into ice machine room. Not up to previous Hilton Garden Inn visits

Plussat: Proximity to airport and value

Miinukset: Very noisy even considering the proximity to airport

Miinukset: The whole place smelled musty

Plussat: The staff was extremely polite and willing to assist you.

Miinukset: The air condition my room was very noisy!

Plussat: Clean and comfortable. Location was good. Shuttle to city was great , well worth the $10 each person.

Miinukset: Front desk staff were quite abrupt and not very helpful

Plussat: They accidentally put us in a room that was dirty so we got upgraded to a one bedroom suite. We liked it so much that we actually rebooked for our next trip next month. Very cozy. Great location to the airport.

Plussat: Location is good to very good for visiting.

Miinukset: Staff was rather rude. Didn’t not tell about shuttle nor the availability of a pool nearby. On checkout, we paid with cash (exact change mind you), the receipt was passed back and the clerk never spoke a word. Not thanks, goodbye, go jump nothing. Room was simply not cleaned during our stay.

Plussat: Location, breakfast.

Miinukset: Old, dirty, untidy.

Plussat: Location

Miinukset: Hard bed

Plussat: the room is clean, the breakfast is ok, could be better

Miinukset: the AC did not work well, also the refrigerator

Plussat: The room was spacious and very clean. The beds were comfortable.

Miinukset: The trash can at the hotel entrance was overflowing when we got there at check in and when we left the next day.

Plussat: Breakfast was very good and nicely laid out. Attendants kept everything filled and tiddied up. Suggestions would be to offer more healthy cereals than the sugarcoated kid stuff. The fruit asst of oranges and apples was fine, but bananas would have been appreciated to put on cereal. The breakfast area was spacious with several good size TVs. Furniture was comfortable and afforded a perfect area for playing cards at night. Front desk personnel were friendly and helpful. The beds were the best ! We slept better that we do at home. Small frig was appreciated. Location was convenient.

Miinukset: The sink and vanity were open to the room providing NO privacy. There were only 2 drawers for clothes and a small cabinet with no shelves. The desk area could not be used as there was no light. Lights over the beds were adequate, but they were the only ones in the room besides the ceiling light at the entry. No light next to chair for reading. Our room was on the ground floor facing a parking lot, so the light-filtering shade was pulled down all the time for privacy.

Plussat: The beds were amazing! The room was very clean and stylish! It had everything we needed without having to ask. We slept in and missed breakfast but everyone else said it was very good!

Miinukset: I can’t think of a single thing that could be improved, I was very pleased. Maybe add a pool?

Plussat: Convenience and comfort.

Miinukset: Nothing

Plussat: The most entrtainment we had was from the twirly office chairs that were in the room x.

Miinukset: Where do I start?! When we checked in the member of staff tried to get us to pay again, luckily I checked my accounts beforehand and knew we had paid. The floor in our room was sticky and dirty, and to add to our dismay there was no kitchenware like we were promised, not even a coffee machine. My husband went to complain and was told you have to request kitchenware, why? What a faff!! We were also told that a cleaner would clean the floor in the morning, I was so fed up I ended up going over it with a cloth and washing up liquid to take away the stickiness and some of the dirt- the cloth was sodden in filth! Further the bed was uncomfortable and gave my husband extreme back pain, the microwave was temperamental and the oven didn't have a temperature gauge and therefore hard to use and turn off!

Plussat: Clean

Miinukset: Stairs only

Plussat: The location was pretty good. Staff is personable.

Miinukset: The room was simply just ok. Nothing was special or extraordinary, pretty basic. Front desk staff was friendly, just wasn't knowledgeable of the room. The blankets need an upgrade. The hallways smelled terribly.

Plussat: It was clean

Miinukset: No swimming pool

Plussat: It was affordable

Miinukset: Was not clean at all. Smell in hallways and room was almost unbearable. Toilet had not been cleaned.

Plussat: The big room

Miinukset: The "breakfast" was just coffee and cereal bar

Plussat: The bed was comfortable and the shower was nice. That’s literally it

Miinukset: There was no elevator so we had to go up about 10 steps to upper sitting room then through door and down huge set of stairs to get to basement room. The smell in hall was disgusting. There was nothing in room like dishes coffee pot, hair dryer etc. called office said it was Nashville law that we couldn’t have them in room and to come get them so I asked if someone could bring and was told no she was only one on. “Continental breakfast “ was coffee and granola bars and prepackaged muffins. No maid service at all so we had to go and get towels every day.! Photos of garbage and ceiling leak below were outside our room in the hotel hall

Plussat: Good location to the airport and to restaurants. Comfortable beds and spacious rooms.

Miinukset: Movable toilet seat! I'm handicapped, and Movable toilet seats are dangerous for me. Also, after walking around in the room barefoot I left dirty footprints when I stepped in the shower! Yuck!!!

Plussat: Close to where I needed to be

Miinukset: Charging me $25 pet deposit.

Plussat: Breakfast was grab and go which was convenient. Location was in a nice area.

Miinukset: Not as clean as expected, Sofa bed didn't have sheets and had a torn, tattered mattress protector on it. refused to allow my family to lay on it. Heard some other tenants complain of smell on their floor. My floor didn't have a smell. Had made my reservation in advance and hotel.was still.overbooked but they found me a room before I insistred on being "walked" to another hotel. Was supposed to have free WiFi but had to inquire when it was going to charge me $1.99 an hour.

Plussat: Location

Miinukset: Room service only available if you stay a full week. Dishes were dirty and only available upon request. Smells in hallways from old carpet that is outdated. Desk chairs hairy from people or pets. Don’t know which one. Lights were dim and room was dark stove was old, dials faded and couldn’t tell what temperature was set. Continental breakfast was sad.

Plussat: I love the location, the staff was excellent..

Miinukset: I think they need to upgrade on there kitchen, and it should have the appliances to come already in the room. I also think they should have more room service to come pick up towels and drop towels off.. I also think it shouldn't matter how long you stay the room service should be the same. I think we should have to take out our own trash.